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The Grand Mayan Nuevo Vallarta

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2,765 Reviews from our TripAdvisor Community

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Showing 2,206: English reviews
San Diego
Reviewed yesterday NEWvia mobile

A bit late on this but most of what I have to say is confirmation of previous posts. Stayed a week in late November 2016 with my son, his wife and 2 of the grandkids - age 7&9. We stayed in a 2 bed suite - beautiful spacious rooms with a dipping pool on the patio. Kitchen was minimal but...

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Helpful?
Thank traveler_jenny_9
New York City, New York
Reviewed yesterday NEW

Used father-in-laws points. So I spent a considerable time (poolside) pondering things I could say were wrong with this resort... I am still pondering. Tripadvisor is my first go to, before any vacation. So I was prepared to turn down the presentation, but still ended up on the first floor in rear of building by the air conditioner plant. At...

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Thank tgbritt
La Crosse, Wisconsin
Reviewed 3 days ago NEW

My wife and I just returned yesterday from a 7 day, 8 night stay at this complex. We had a suite and the two rooms, etc. where all fantastic. The only complaint I had for the room was that the couch beds and the throw pillows on the king sized bed all smelled strongly of a "old, sweaty, sour smelling"...

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6Thank PapaBud4650
Reviewed 4 days ago NEW

she is very funny and smiling! i love her stretching class today!! im still relaxed. love the activities staff JOY SQUAD Bradon, Gustavo, Angela and okimy are very funny! JOY SQUAD EXCELENTEEEEEEEEE! ehhhh

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Thank Marieee1234b
chicago, IL
Reviewed 1 week ago

I wrote a review about this resort last year when we stayed on an exchange. We purchased last year when staying at Mayan. Please see my prior review from 12/2015. Beware of the "salespeople' that will tell you just a quick meeting. That is true only if you purchase quickly like we did. Shame on us! Please google and see...

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3Thank chicagofamily04
San Diego, California
Reviewed 1 week ago

the property and rooms are great but you can barely get off the property. they used to have a different entrance which allowed you to easily come and go. now with the new entrance its so hard to leave that you almost dont want to which is exactly what they want; you to be a hostage. also, do not go...

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1Thank meli1973
Victoria, Canada
Reviewed 1 week ago

I've stayed here many times and every time I go it's fabulous all the staff are great. Okimy from the joy squad made hanging out at the pool very enjoyable and fun. Would definitely recommend and I am going to go back more in the future.

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Thank _parkerchelsea7
Saint Charles, Illinois
Reviewed 1 week ago

This is the fifth time we have been to this resort and it is always a great vacation, but this year was one of the best! The pools are always fun, and Okimby on the activities staff knows how to make sure everyone has a good time! On top of that, at night a few friends and I went out...

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Thank danjtom
Malibu, California
Reviewed 1 week ago via mobile

The grounds are beautiful and there are lots of amenities . If you want to go out to town or too an adventure , it's too far to travel. You feel a bit trapped . The property is too large and we got lost most of the week. I prefer a smaller place , closer to sites.

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1Thank Randi G
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay with us. We are happy to learn that you enjoyed our beautiful grounds and accommodations. Regrettably, it would appear we did not meet all your expectations. Nevertheless, this will be shared with the appropriate areas so they can look into each...

Reviewed 1 week ago

Stayed here from November 25-December 2 with my family and also another family. We shared a two bedroom with a living room suite. Rooms are amazing, very large. Total, there were 8 of us, four adults and four children. This resort is MASSIVE!!!. Pools are amazing, has a lazy river. Service is also amazing, everyone is nice. Kids had a...

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Helpful?
Thank Hurik
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Golf course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about The Grand Mayan Nuevo Vallarta

Address: Av Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Hotel Class:5 star — The Grand Mayan Nuevo Vallarta 5*
Number of rooms: 795
Also Known As:
Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Grand Mayan Resort Nuevo Vallarta
Grand Mayan Puerto Vallarta
Hotel Style:
#8 Top resorts Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#9 Family Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
#11 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from The Grand Mayan Nuevo Vallarta staff and other travelers.
355 questions
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Questions? Get answers from The Grand Mayan Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Read Tripadvisor reviews”
 of 5 bubbles tgbritt, yesterday | Read review
“ask for upper floor close to the reception area overlooking the beach.”
 of 5 bubbles meli1973, 1 week ago | Read review
“Definitely ask for a pool room or ocean room. It is worth it.”
 of 5 bubbles Hurik, 1 week ago | Read review
“Get ready for a long time share program in order to get a good room facing water, otherwise its noise all day from construction.”
 of 5 bubbles SyndeeS, 1 week ago | Read review
“5th floor and up.”
 of 5 bubbles MaiVan, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question