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Bel Air Collection Resort & Spa Vallarta

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Bel Air Collection Resort & Spa Vallarta
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1,975 Reviews from our TripAdvisor Community

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There are newer reviews for Bel Air Collection Resort & Spa Vallarta
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Showing 679: English reviews
Boulder, Colorado
Reviewed February 13, 2015

We have stayed at this property numerous times when it was the Playa del Sol. This was our first trip back after it changed ownership. It is still a great place to stay. We had a few VERY MINOR issues with the 2 bedroom condo (like no coffee maker in the unit), but all issues were resolved immediately and we...

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Helpful?
1Thank Mleffler1787
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: It was a great pleasure having to met and I appreciate your comments which make us to work harder each day. The service, areas and our food is something that as you mention we are know for. I am glad that your vacations were unforgetable and that your friends left with a good memory. Please be kind enough...

Reviewed February 12, 2015

My stay at Bel Air Resort has been fabulous. All of the people great you by name with a terrific smile. Always asking if everything is OK. Elizabeth, Carolina and Trinidad are the best. the hotel looks beautiful now (Great Job)

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Helpful?
Thank Rich D
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Rich: Your comments are very apprecaited and of great sastifaction. On behlaf of Carolina, Elizabeth, and Trini they send you a cordial regards and hope to see you soon in this your home. Lastly I would like to comment that the difference that we have virsus other hotels is that we love what we do and from your comments...

El Dorado Hills, California
Reviewed February 10, 2015

Hello. I have been an owner here since it was Playa Del Sol Grand and love the resort and location. However, I stayed there in January and was disappointed on the maintenance of the resort and the quality of food. I own two weeks and have been trying to call the owner number for almost 6 weeks now and it...

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Helpful?
4Thank Kimberly H
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Ms. Kimberly: I hope you are well with your Family and thank you for taking your time to express your comments; Regarding the maintenance we are working so hard and we are doing many changes and improvments since the past september 2014 and now all of our guest and members there entire comments are positive, and at your return...

Berlin, New Jersey
Reviewed February 9, 2015

We spent the entire month of January 2015 at this resort. We enjoyed that it was a small resort where you get to know the employees and other guests. It is not a mega resort with nightly shows, but is more like a home away from home. The grounds are lovely and are kept extremely clean. The floors and all...

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Helpful?
3Thank Bonnie Z
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Bonnie: Your comments and suggestions are huge and we will work constantly on what you comment. To us the month that you were here was pleasant because we met nice persons as you are and you mention our areas are very clean renovated and our infinity pool with a great view of the ocean and heated, our resort is...

Saint Paul, Minnesota
Reviewed February 9, 2015

We just returned from our wonderful stay in Nuevo Vallarta at the Belair. The staff was wonderful and the individuals at the front desk were so helpful when we were trying to get information from the Internet. The activity personnel was great and made us feel very welcome especially the water volleyball. Martin, Alex and Jessica are the best!! The...

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Helpful?
Thank Blondie299
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: I hope that your return home was pleasant and appreciate your comments and suggestions. Surely we have different room types and each one of them spacious and I agree with you that our mattress are like clouds. The changes that are taking place are slow but for sure happening and at your return I assure you that you...

Carstairs, Canada
Reviewed February 8, 2015

My husband and I stayed here in January 2015 for two weeks for our honeymoon. This used to be the Playa del Sol Grand, but due to bankruptcy issues by the previous owner, it was bought by the Bel Air collection, which is also affiliated with IHG (Holiday Inn). I have been to this resort four time over the past...

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6Thank Angie S
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Angie: I appreciate your comments of which are very important and they are what we can work on for a optimun quality resort. It will be a pleasure to have you once again in this your home away from home, and please keep in contact so that I personally follow up on your reservation and so that I cordially...

California
Reviewed February 3, 2015

We stayed at this resort one time before in December of 2011. We only stayed there this time (January, 2015) because we could not get a reservation at the next door resort (Villa del Palmar Flamingos) where we have stayed seven times. While the staff is very nice at the Bel Air, there are not enough of them so service...

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Helpful?
1Thank DawnyandJohn
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear guest: I thank you for your comment, they are very important to me. I would like to comment that we have made improvements from some time ago which have made this a most liked resort by our guests. and also i comment that we are doing changes in all our rooms which is important that you know about. Our...

Charlotte, North Carolina
Reviewed January 30, 2015

I have stayed at this resort many times over the past few years, so I am speaking from experience over time. Let me start by being positive about the staff. The employees at this resort are very warm and friendly and always try to have a smile on their faces - even when they know things are wrong. Now comes...

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4Thank BuddyinCharlotte2014
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest: First of all thank you for your recent stay at our resort, and also thank you for your comments and suggestions. First of all, we would like to let you know that we are renovating for the past couple of months , such is our gardens, VIP Jacuzzi area, our infinity pool heater, handicapp ramp w/ beach access,beach...

Las Vegas, Nevada
Reviewed January 29, 2015

Very familiar orientated resort, we love it so much and particular this year 2015., we have an idea of expresso machine please buy one and built food watcher before get in to the pool area from the beach will save I lot of labor and the people are very good, the service amazing and I considering is five star service...

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Helpful?
Thank Michael H
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Michael: It was a pleasure to have met you and I appreciate all of your suggestions fo which will be in handy. Your comments to me are appreciated however its something that i do with great passion and pleasure, so this is so grateful to me. I hope to see you soon, in hopes that I am able to...

Erie, Colorado
Reviewed January 28, 2015

Stayed here last Jan 2014 and the service was excellent yet the room was very small. This year Jan 2015 we upgraded room to Master Suite and it was SWEET. Reservations said ocean view, which we did not get but overlooked pond which was fine. Nothing we could do to change the situation. (If there is a secret to getting...

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Helpful?
Thank Susan W
Gerente General... G, Director General at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Susan: I am so glad that you were able to see the changes from one year to the other. As we are doing many changes and renovations and working on quality service. Which I can tell by your comments that we are doing well and thats what is most important to me. All of our staff of our hotel...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Banquet Room
Official Description (provided by the hotel)
"Bel Air Vallarta the perfect hotel for a family vacation" Family vacations are made to be on the Riviera Nayarit. Enjoy the beauty of the traditional Puerto Vallarta, the beautiful and colorful Bucerias, or maybe the exclusive Nuevo Vallarta where you will find everything you were looking for and more. Can you imagine spending a day at the spa pampering yourself at one of the best hotels in Nuevo Vallarta? Imagine your kids having a blast at our Kids Club, everything is possible here. A destination like this provides much as you can imagine, activities on land, sea and even air is what awaits you. Stay with with your family and enjoy the best time of your lives together and create your own #BelAirMoment. Bel Air Vallarta offers 215 spacious and luxurious rooms where you can enjoy a deserved rest after those long days at the beach, pool or enjoying the gastronomic offer that we have for you along with all the entertainment options that this resort has. In addition to luxury hotel rooms in Nuevo Vallarta Bel Air Vallarta offers luxury amenities that will make your stay a unique and memorable vacation, the "Bel Air Delights" those great little details that will give your holiday a touch of sophistication and also will make you feel at home. Welcome Cool Amenitie Welcome cocktail Early Bird Breakfast View all Bel Air Delights In Bel Air we know that your holiday should be something memorable that's why we have created a series of experiences that will fulfill all your dreams and needs to make your vacation something you cannot forget. Personalized vacation experiences with a touch of luxury and sophistication, the "Bel Air Experiences". All Gourmet Experience All Romance Experience All Spa Experience ... more   less 

Additional Information about Bel Air Collection Resort & Spa Vallarta

Address: Blvd Costero 800 Sur | Fracc. Flamingos, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $82 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Resort & Spa Vallarta 3.5*
Number of rooms: 215
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Also Known As:
Bel Air Collection Resort And Spa Vallarta
Bel Air Collection Resort & Spa Vallarta Hotel Nuevo Vallarta
Playa Del Sol Grand Hotel
Playa Del Sol Grand Puerto Vallarta
Playa Del Sol Grand Resort
Hotel Style:
#6 Business Hotel in Nuevo Vallarta
#13 Family Hotel in Nuevo Vallarta
#14 Spa Hotel in Nuevo Vallarta
#14 Top resorts Hotel in Nuevo Vallarta
#19 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Bel Air Collection Resort & Spa Vallarta staff and other travelers.
72 questions
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New York City, New York
North Vancouver, BC, Canada
Winnipeg, Canada
over a year ago
West Linn, Oregon
over a year ago

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Questions? Get answers from Bel Air Collection Resort & Spa Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room away from the construction, nearer to the front.”
C2915ELpatriciap, 2 days ago | Read review
“pick a room with view”
idajimmi, 2 weeks ago | Read review
“You can either choose an ocean view or easy access with pool view.”
SLCtoSEA, 2 weeks ago | Read review
“6308 was beside construction but beautiful”
307mirandac, 2 weeks ago | Read review
“Ask for either the bldg. on the south side of the resort or the front bldg. on the north side”
Kayemille, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question