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Bel Air Collection Resort & Spa Vallarta

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Bel Air Collection Resort & Spa Vallarta
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1,346 Reviews from our TripAdvisor Community

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Showing 544: English reviews
Ogden, Utah
1 review
4 of 5 stars Reviewed 5 days ago NEW

A great place to visit. The pool overlooking the ocean was fantastic and the maid service was terrific. However it is kind of far from activities and requires a taxi ride to and from which can get pretty expensive.

Review collected in partnership with this hotel

Helpful?
Thank 71416jaren
Angel Z, General Manager at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Jaren, Thank you for your wonderful recommendation with all the Tripadvisor Community. We are delighted to know that your recent stay in BelAir Resort & Spa was such a great experience and we exceed your expectations. It will be a pleasure to look forward your visit soon! Sincerely, Angel Zavala. General Manager. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I love this holt is fun and the staff too the pool is fun I have friends now and your money is worth it alxce the coolest man / instructor activities instructor he is a fun guy and the staff . the food is good too they have a lot of activities to do the beach is also fun too

Helpful?
1 Thank Stephen P
Angel Z, General Manager at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Stephen, We would like to thank you for sharing your positive experience with such detail. Your kind recognition for all our staff members will encourage our staff members to keep providing the highest level of service. It will be a pleasure to look forward your visit soon! Sincerely, Angel Zavala. General Manager. More 

2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We are very disappointed !!! Front desk : Very poor service specially Eric !! Rooms : We had to change 2 rooms in one night . AC won't work ! Food : Ok They were out of fruits one time .. Waiters : Excellent -->Leopoldo and Ceasar 👍🏽 Swimming pool area : Trash all over the floor Empty beer cans... More 

Helpful?
Thank Fiat1964
Angel Z, General Manager at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest, We regret very much to learn that you experienced some inconveniences due to your recent visit at our resort, we are deeply troubled that these issues have caused so much hassle; please accept our apologies with your experience. We thank you for taking the time to let us know of this matter which commands our full care and... More 

San Francisco, California
1 review
3 of 5 stars Reviewed 3 weeks ago

It was a nice place, but the room wasn't super clean. We were on the back side of the hotel in a room that was much smaller than we thought. It was very loud because there was construction right outside our room.

Review collected in partnership with this hotel

Helpful?
Thank meredith22016
Angel Z, General Manager at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest, First of all we want to thank you for taking the time to give us your review about your resent stay here with us the resort. We will be working on the issues you have mentioned. We hope you give us the opportunity to give you a better service. Sincerely, Angel Zavala. General Manager. More 

A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago via mobile

So we are currently at the resort and the grounds are beautiful and staff is friendly but the room is bad. Biggs all over the kitchen counter, room is dirty, not enough towel for number of guests, air conditioning in master suite not working properly, first shower of the day lukewarm at best, fan in bathroom does not work ...reported... More 

Helpful?
1 Thank A TripAdvisor Member
Angel Z, General Manager at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest, We regret very much to learn that you experienced some inconveniences due to your recent visit at our resort, we are deeply troubled that these issues have caused so much hassle; please accept our apologies with your experience. We thank you for taking the time to let us know of this matter which commands our full care and... More 

Southern California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I just returned to Southern California from a nine day trip in Puerto. Vallarta. The purpose of my visit was for my wife and I to renew our vows and for our families to vacation in paradise. We had five families stay at the Bel Air and had a great time. The Bel Air is a friendly... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Edgar S
Angel Z, General Manager at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Edgar, We would like to thank you for sharing your positive experience with such detail. Your kind recognition for all our staff members will encourage our staff members to keep providing the highest level of service. It will be a pleasure to look forward your visit soon! Sincerely, Angel Zavala. General Manager. More 

S Abington Twp
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We have stayed/owned in Cabo San Lucas and was looking for another place to explore. Read the reviews and seemed like it would work. We had a wonderful vacation in Puerto Vallarta, but was sad to see the Bel Air in Nuevo Vallarta was not what we were used to. Smaller, Quaint vacations are our norm, so that was fine,... More 

Helpful?
Thank Sherry P
Angel Z, General Manager at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Sherry, We regret very much to learn that you experienced some inconveniences due to your recent visit at our resort, we are deeply troubled that these issues have caused so much hassle; please accept our apologies with your experience. We thank you for taking the time to let us know of this matter which commands our full care and... More 

Athens, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2016

To start off, I probably would give this a 4.75 simply for some weirdness with front desk from time to time, but I would give it a 5.5 if I could for service. The food and staff made the trip incredible. I'll say, we did the gourmet experience and it was stellar. The breakfast buffet was out of sight with... More 

Review collected in partnership with this hotel

Helpful?
1 Thank ckruse77
Angel Z, General Manager at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Guest, We would like to thank you for sharing your positive experience with such detail. Your kind recognition for all our staff members will encourage our staff members to keep providing the highest level of service. It will be a pleasure to look forward your visit soon! Sincerely, Angel Zavala. General Manager. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 23, 2016

The room was clean and the bed comfortable, food was good but always the same.The pool was really clean even with all those kids in. Overall not a bad experience exception of 2 things, nothing really to do at night if you want to stay in and my biggest one is giving my room number for everything, i'm a girl... More 

Helpful?
3 Thank Annie G
Angel Z, General Manager at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Annie, First of all I want to thank you for taking the time to write a review bout your resent stay here at our resort. I will make sure that what you have mentioned goes to every department involve. We hope that you give us an opportunity to make things better for you. Sincerely, Angel Zavala. General Manager. More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2016

We had a nice suite with quiet balcony overlooking lush gardens and the beach at a distance. The cleaning service (Betty) was excellent and reliable. We cooked most of our own meals and served our own drinks after buying groceries and booze at the Mega Store ( 20-25 minute walk from our room). The store in the resort was overpriced... More 

Helpful?
Thank Thomas S
Angel Z, General Manager at Bel Air Collection Resort & Spa Vallarta, responded to this review

Dear Thomas, Thank you for your wonderful recommendation with all the Tripadvisor Community. We are delighted to know that your recent stay in BelAir Resort & Spa was such a great experience and we exceed your expectations. It will be a pleasure to look forward your visit soon! Sincerely, Angel Zavala. General Manager. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
"Bel Air Vallarta the perfect hotel for a family vacation" Family vacations are made to be on the Riviera Nayarit. Enjoy the beauty of the traditional Puerto Vallarta, the beautiful and colorful Bucerias, or maybe the exclusive Nuevo Vallarta where you will find everything you were looking for and more. Can you imagine spending a day at the spa pampering yourself at one of the best hotels in Nuevo Vallarta? Imagine your kids having a blast at our Kids Club, everything is possible here. A destination like this provides much as you can imagine, activities on land, sea and even air is what awaits you. Stay with with your family and enjoy the best time of your lives together and create your own #BelAirMoment. Bel Air Vallarta offers 215 spacious and luxurious rooms where you can enjoy a deserved rest after those long days at the beach, pool or enjoying the gastronomic offer that we have for you along with all the entertainment options that this resort has. In addition to luxury hotel rooms in Nuevo Vallarta Bel Air Vallarta offers luxury amenities that will make your stay a unique and memorable vacation, the "Bel Air Delights" those great little details that will give your holiday a touch of sophistication and also will make you feel at home. Welcome Cool Amenitie Welcome cocktail Early Bird Breakfast View all Bel Air Delights In Bel Air we know that your holiday should be something memorable that's why we have created a series of experiences that will fulfill all your dreams and needs to make your vacation something you cannot forget. Personalized vacation experiences with a touch of luxury and sophistication, the "Bel Air Experiences". All Gourmet Experience All Romance Experience All Spa Experience ... more   less 

Additional Information about Bel Air Collection Resort & Spa Vallarta

Address: Blvd Costero 800 Sur | Fracc. Flamingos, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $93 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Resort & Spa Vallarta 3.5*
Number of rooms: 215
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Also Known As:
Bel Air Collection Resort And Spa Vallarta
Bel Air Collection Resort & Spa Vallarta Hotel Nuevo Vallarta
Playa Del Sol Grand Hotel
Playa Del Sol Grand Puerto Vallarta
Playa Del Sol Grand Resort
Hotel Style:
#6 Business Hotel in Nuevo Vallarta
#13 Spa Hotel in Nuevo Vallarta
#13 Family Hotel in Nuevo Vallarta
#14 Top resorts Hotel in Nuevo Vallarta
#19 On the Beach Hotel in Nuevo Vallarta
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