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See all 28 hotels in Nuevo Vallarta

Bel Air Collection Resort & Spa Vallarta

2,192 reviews
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Traveler (642)
Room & Suite (224)
Pool & Beach (200)
Overview
  • Excellent43%
  • Very good24%
  • Average18%
  • Poor9%
  • Terrible6%
Travelers talk about
“playa del sol”(36 reviews)
“palm terrace”(25 reviews)
“infinity pool”(49 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (2,192)Write a Review
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All reviewsplaya del solpalm terraceinfinity poolsushi barall inclusive packagetime sharemovie nightthe general managerwater aerobicsswim up bardaily activitiesocean viewmaster suiteactivities staffkids clubbell boysbeach volleyball
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1 - 5 of 726 reviews
Reviewed 2 weeks ago via mobile

Bad start...arrived in puerto vallarta only to find out they changed the name from Bel air.....to Krystal. Received a free "upgrade" to our room as a trial of their new expansion. Bad move!...phones are not working....one elevator working at time...AC didn't work throughout our 4...More

2  Thank Ron F
Reviewed 3 weeks ago

Krystal has bought up the Bel Air and is building a huge building of 'hotel' rooms The construction was non-stop and noisy and dusty. The check in area was a joke..also there was not enough room for 2 or three cars in the drive up....More

Thank P M
Reviewed 4 weeks ago

Returned staying here from Dec 17 - 2017 to January 3rd 2018. I have been through many of the ups since first coming here back when they originally opened as the Playa del Sol Grand back in 2004 (?). The staff has always been great...More

Thank toma57
Reviewed 4 weeks ago

My review gives a 5 star, could be a 4 and that only because of the food quality , that is absolutely awful, but by having our kitchen for breakfast , and nice restaurant in Bucerias or Nuevo , the other bad thing , was...More

Review collected in partnership with this hotel
2  Thank danielmarieg
Reviewed December 13, 2017

No phones. No tv. No cushions for the hard, wooden beach lounges and one restaurant open. Towels, bedding and furniture are old and worn. There is construction noise all day into the night as they prepare to become Krysta Grand Resort. The location is beautiful,...More

1  Thank shareholder47
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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Beachfront
Restaurant
Spa
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
$215 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Nuevo Vallarta
#12 Family Hotel in Nuevo Vallarta
#15 Top resorts Hotel in Nuevo Vallarta
#15 Spa Hotel in Nuevo Vallarta
#19 On the Beach Hotel in Nuevo Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$215 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Nuevo Vallarta
#12 Family Hotel in Nuevo Vallarta
#15 Top resorts Hotel in Nuevo Vallarta
#15 Spa Hotel in Nuevo Vallarta
#19 On the Beach Hotel in Nuevo Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (642)
Room & Suite (224)
Pool & Beach (200)
Dining (90)
Hotel & Grounds (401)
Family and Play Areas (11)
Bathroom (9)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
9Kristi
November 26, 2017|
AnswerShow all 3 answers
Response from marie-Josee A |
Hi, I am at the hotel right now. The construction is non stop from 7 in the morning and believe it or not, the construction is going on all night! We have to keep the doors closed for breakfast, supper and all night... More
2
Votes
Google Translation
sue_kepMT
October 21, 2017|
Answer
Response from ellyvanderklugt | Reviewed this property |
Yes construction is still going on. About the noise depends where stay you will hear it. If you have Ocean view you will be fine. The new pool has water in it,but not open jet. And yes people are reserving there chairs... More
1
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Room Tips
"6th floor ocean front in building 2"
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"Rooms on the southern section are quieter."
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"best view is from another hotel"
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"STAY AWAY, Bad Business Practices"
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