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Grand Velas Riviera Nayarit

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Av Cocoteros 98 Sur, Nuevo Vallarta 63735 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3161)
360
Panoramas (18)
Room & Suite (854)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Velas Riviera Nayarit
Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 33 hotels in Nuevo Vallarta
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Gold level
Grand Velas Riviera Nayarit is a Five Diamond resort nestled along the Pacific Coast of Mexico. Having revolutionized the All-Inclusive concept, it offers exquisite gastronomy at 6 restaurants, bar and Aqua Bar; 267 luxury suites overlooking the infinite pool and the Banderas bay waters; and personalized service. Every season, fun activities can be enjoyed at the resort, with a selection of moments for families, adults-only and couples. The little ones enjoy at the modern Kids’ Club and Teens’ Club. Our Luxury All Inclusive concept: • Personal concierge • 24-hour suite service • Private terrace with sitting area • Indoor jacuzzi • Daily-stocked in-suite minibar • Welcome bottle of mezcal • Nespresso coffee maker • Pillow menu
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast in the room
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Flatscreen TV
On-demand movies
Room service
Safe
VIP room facilities
Iron
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish

Location

Full view
70Somewhat walkable
Grade: 70 out of 100
14Restaurantswithin 0.3 miles
0Attractionswithin 0.3 miles
3,604Reviews335Q+A100Room tips
Traveler rating
  • 3,108
  • 349
  • 80
  • 33
  • 34
Time of year
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Popular mentions
yana m wrote a review Jan 23
Los Angeles, California28 contributions6 helpful votes
It was our first time at this grand velas location. We loved every minute of it. From the moment we arrived, we were welcomed with so much warmth and professionalism. Maria and Daniella (the concierge ladies) made sure ALL our needs were met. We were texting with them via whatsapp which made the whole experience so much smoother. They literally take care of all your little and big needs. Food at this hotel is beyond excellent. The restaurants are beautiful and their food presentation is 5 stars. My brother has food restrictions and the hotel was able to accommodate all his requirements. The kids club was fantastic for my 3 kids. The girls working there are super fun and responsible. My 4 & 5 year olds had a blast there. My almost 3 year old required a nanny for an additional charge but it was so worth it. They spent a whole day there while my husband and I got pampered at the spa. Our masseuses, Carmen and Luz, were fantastic. Best massages ever! Beautiful spa experience. Highly recommend!!!! Shout out to all the hard working guys at the beach and pool; just to name a few...Antonio, Leonel, Victor, Mitzi, took REALLY good care of us. Service was honestly exceptional! As far as COVID19, we felt extremely safe on property. All staff wears masks and face shields. There are a bunch of hand sanitizers around the property. I felt safer here than at my local Costco since the hotel was at a minimal capacity. Bottom line, we had the best family vacation with an impeccable service. Thank you Grand Velas for a much needed beach vacation.
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Date of stay: January 2021Trip type: Traveled with family
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Response from Pilar Perciavalle, Director General at Grand Velas Riviera Nayarit
Responded 2 days ago
As the director, it was a pleasure for me to read your thorough review and see that all aspects of your vacation exceeded, beautifully, your lofty expectations. As a connoisseur of The Grand Velas Brand, you undoubtedly came in with high expectations. Whether it was the service, communication, cuisine, and care, your words show that all your vacation needs and wishes appear to have been thoroughly fulfilled. And your kind comment that you "loved every minute of it" and that you had "the best family vacation" reflects perfectly the goal that we have set for all our valued guests. Thank you for choosing Grand Velas Riviera Nayarit as the setting for your "much-needed beach vacation." You can be assured that each and every one of us are highly appreciative of your motivating comments and look forward to placing ourselves at your service on your next trip. PILAR PERCIAVALLE DIRECTORA GENERAL GRAND VELAS RIVIERA NAYARIT
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Bill K wrote a review Jan 19
San Jose del Cabo, Mexico20 contributions4 helpful votes
We’ve stayed at dozens of all-inclusive (and exclusive) resorts in Mexico and the Caribbean. By a huge measure, this is the best food of any restaurants. And their included wine list is REALLY, really extensive. (Maybe 30 wines!!!) Executive Chef Guillaume Morance is doing a superb job! The service by the staff throughout is friendly, welcoming and heart-felt.
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Pilar Perciavalle, Director General at Grand Velas Riviera Nayarit
Responded 6 days ago
Thank you, Bill, for your wonderful comments, and on behalf of the management and staff of the resort, allow me to welcome you to the luxury world Grand Velas All-Inclusive. I am pleased that after your extensive travel to other all inclusive hotels, you finally selected Grand Velas, which makes you the perfect guest to make comparisons. As you have experienced firsthand, Bill, we have placed much focus on our Culinary Tour and fine wine selection. We realize that an upscale segment of the travel market wants to vacation first-class, so we have invested heavily in world-class chefs, high-end ingredients, and a selection of wines worthy of some of the best eateries in the world. And now that you are totally sold on our style and brand of service and product, you will realize that you are not at any typical all-inclusive: you are at Grand Velas. Thank you for entrusting us to raise your lofty expectations to new heights. On behalf of Chef Morance and his dedicated colleagues, I wish you all the best for a happy and healthy winter season. As always, sir, we place ourselves at your service, PILAR PERCIAVALLE DIRECTORA GENERAL GRAND VELAS RIVIERA NAYARIT
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Bonny E wrote a review Jan 18
Victor, Idaho8 contributions1 helpful vote
What an UNBELIEVABLE and TRULY AMAZING week we just spent at this outstanding resort! It was beyond compare to any place we had ever stayed! ADRIAN, our pre-arrival concierge, took care of arranging our golf reservations and answering all of our questions before our travel date. From the moment we arrived the polite and welcoming staff took such great care of our every need and went above and beyond to make sure we were comfortable. Upon arrival we were welcomed by a friendly bell and front desk staff and while we registered we were presented with a tropical refreshment, and neck massage by their spa staff. Throughout our stay, Both DANIELLA and MARIA, our personal concierges, accommodated our requests, assisted with dinner and golf reservations, and also made suggestions for activities in the area and even surprised us with champagne, chocolate covered strawberries and rose pedals in our room after dinner one night for our anniversary celebration. In addition, GABRIEL at the bell desk arranged reliable and clean taxis for our journeys off property. The food at all of the restaurants was absolutely unreal! FRANSISCO, our waiter each night was so accommodating and made wonderful suggestions for food and provided over the top service. Everything was fresh and delicious with amazing presentation. Our drinks were always made with top shelf liquors and TONO and his serving team at the pool had our drinks ready as we arrived, refilled before we could ask, and tended to our every need. Again, the food, even at the poolside service was remarkable. As for COVID-19 concerns, this place was absolutely conscientious and conservative. All guests checked in with temperature checks, medical questionnaires, and all items were sanitized. We are not terribly concerned, but if you are, sanitizer is everywhere and all staff where face coverings and face shields. Without question, we will stay here again and recommend to all of our friends who are traveling to the area to try The Grand Velas! Fabulous memories were made in this magical place!
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Pilar Perciavalle, Director General at Grand Velas Riviera Nayarit
Responded 6 days ago
Thank you so much, Bonny, for entrusting Grand Velas to create magical moments and memories on your 1st-anniversary celebration. When I circulate your wonderful review amongst my staff, I am sure that they will feel a great sense of pride for all their accomplishments in making your stay as exceptional as it was. Your detailed descriptions cover many areas of our service and product, and our overall quality demonstrates our dedication to your happiness and fulfillment. And knowing that you will return to Grand Velas, "without question," is our reward for providing you an anniversary that will not be soon forgotten. On behalf of the management and staff of Grand Velas Riviera Nayarit, I thank you for sharing with us your motivating comments and wish the two of you a long and loving future. As always, we place ourselves at your faithful service, PILAR PERCIAVALLE DIRECTORA GENERAL GRAND VELAS RIVIERA NAYARIT
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Traveling with boys wrote a review Jan 15
2 contributions
We were concerned about traveling during COVID and... we shouldn't have been. No surprise, Grand Velas has put every precaution in place for us to feel safe. We had our temperature checked when we arrived, hand sanitizer is in the lobbies and all the restaurants, employees always have masks and usually have shields too, dining (though indoors) was always well socially distanced from other tables... we were there for one of the Christmas parties and the kids club staff was even sanitizing the carousel and pinata stick after every single use. The hotel was limited to 50% occupancy and unfortunately was only around 20%... which meant that it felt like staff outnumbered guests. Low occupancy didn't mean low energy, and GV continued to pull out all the stops. Days were full of activities like aqua forza, beach volleyball, soccer, etc. Shows at were going on at night. Service was spectacular (as always). This was our third visit, and we've already booked our fourth. One of the things that makes this place so special is the staff -- and we've seen the same people across multiple visits. Everyone was amazing, particularly the pool and activities staff -- Diego, Ever, and Marco at the activities desk and Mitzi, Antonio, Victor, and many others at the pool. This was also my first visit to the spa which was amazing -- my massage was much better than a typical hotel spa, and there's a great sauna/steam room experience beforehand. Thank you, and we can't wait to go back!
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Date of stay: December 2020
Service
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Response from Pilar Perciavalle, Director General at Grand Velas Riviera Nayarit
Responded 1 week ago
We, too, can't wait to have you back with us for a fourth well-deserved vacation in paradise. I appreciate that you pointed out just how much my staff goes out of their way to make their guests feel like VIPs. Their high-energy around the pool, and their dedication to your wellbeing, are the attributes that contribute wonderfully to our long-standing success. And having you eager to return for more says much about the wonderful impression we left with you. Thank you for your loyalty towards all the staff at Grand Velas Riviera Nayarit. Your broad smiles and glowing comments are their rewards for the efforts that place every day. Until next time, we continue to place ourselves at your faithful service, PILAR PERCIAVALLE DIRECTORA GENERAL GRAND VELAS RIVIERA NAYARIT
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Dane P wrote a review Jan 12
1 contribution
We went and had so much fun with all of the activity leaders playing soccer, beach volleyball all the time, teens club was amazing overall so much. The activity guys name were marco and diego if you ever go tell them i said hi so amazing
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Date of stay: December 2020
Value
Location
Service
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Response from Pilar Perciavalle, Director General at Grand Velas Riviera Nayarit
Responded 1 week ago
Dane, I will do better than just pass along your greetings to everyone at our activity center. They will receive a copy of your wonderful words of appreciation, which will surely remind them of all the "amazing" and fun times shared by you, your family, and everyone. Until then, my friend, keep safe, keep active, and know that we are waiting for you for more wonderful vacation experiences. Thank you! PILAR PERCIAVALLE DIRECTORA GENERAL GRAND VELAS RIVIERA NAYARIT
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PRICE RANGE
$629 - $934 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand velas all hotel nuevo vallarta, grand velas all suites and spa resort, grand velas hotel, grand velas nuevo vallarta, grand velas vallarta
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
267
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Frequently Asked Questions about Grand Velas Riviera Nayarit
What are some of the property amenities at Grand Velas Riviera Nayarit?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Grand Velas Riviera Nayarit?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Velas Riviera Nayarit?
Yes, free parking is available to guests.
What are some restaurants close to Grand Velas Riviera Nayarit?
Conveniently located restaurants include Piaf, Lucca, and Amalfi.
Are there opportunities to exercise at Grand Velas Riviera Nayarit?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Velas Riviera Nayarit have an airport shuttle?
Yes, Grand Velas Riviera Nayarit offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Velas Riviera Nayarit located near the city center?
Yes, it is 0.7 miles away from the center of Nuevo Vallarta.
Are any cleaning services offered at Grand Velas Riviera Nayarit?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Velas Riviera Nayarit offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Velas Riviera Nayarit?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Grand Velas Riviera Nayarit?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (6.5 miles).