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Mayan Palace Nuevo Vallarta

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Mayan Palace Nuevo Vallarta
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1,031 Reviews from our TripAdvisor Community

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Showing 747: English reviews
Schaumburg, Illinois
Reviewed 2 days ago NEW

I checked into the Mayan Palace today. Weather is beautiful. Lunch at the Cafe by the pool was very tasty. However, checking in was very long and room not ready. Got a room at 5:30. Bellboy quickly brought our luggage. While there he asked to try out TV to make sure it worked. It did not. He called for new...

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Thank TerriAst
Spring Valley, United States
Reviewed 5 days ago NEW

If you're going to stay at the Mayan Palace, don't. You have to walk several blocks around the hotel, lagoon and walk ways just to get to the pool. They closed the resort off to the Marina so you have to either take a cab or walk by the beach to get to it whereas you could walk 1/2 mile...

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1Thank Donald A
Rhinelander, Wisconsin
Reviewed 5 days ago NEW

We traveled to the Mayan Palace for our annual winter trip. This is our time share resort. (We don't always stay here because of availability). We did go to the time share presentation which did not live up to what they promised. They promised an hour and it took two and a half with strong pressure to upgrade. This resort...

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1Thank SueAylesworth
Reviewed 6 days ago NEW

This is NOT an all-inclusive complex however, because we did some pre-planning & research, we were able to spend two weeks on this magnificent resort for the price we would have paid for a one week all-inclusive elsewhere. The room key/room number is used to charge for everything on resort (even tours if you like) then you pay when you...

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1Thank Brenda H
Northbrook, Illinois
Reviewed 1 week ago NEWvia mobile

Despite a clandestine path from the lobby of the Mayan Palace to the towel stand at the pool, it is approximately 850 paces, a third of a mile,and approximately a casual 8 minute walk. The grounds are magnificent.

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1Thank Dfend2
Edmonton, Canada
Reviewed 1 week ago via mobile

The cons of this resort are definitely the high pressure sales pitch. We went to the breakfast which wasted a morning of our vacation. Another con, the room, we did have an ocean view however the room needed updating. Food was a bit pricey I felt but not outrageous Pros: nice enough beach, food was pretty good, grounds are very...

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1Thank Lisa W
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are delighted to find out that you enjoyed our food options, ground and pools. However, we are disappointed that we were unable to meet your expectations to the fullest .As one of the most successful companies in...

Livermore, California
Reviewed 3 weeks ago

Traveled in November 2016, purchased a Living S. coupon deal for a good price, and upgraded to a full sized room with the booking company SFX Resorts for a fairly decent price. Booking was easy enough. My main beef with this place is that it isn't all inclusive and you are constantly being hounded to pay for "extras" or "exclusive...

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6Thank 007_lindsey
Greenwell Springs, Louisiana
Reviewed 3 weeks ago

Visited Cancun with a friend for a short getaway. First time ever staying at a resort of this type as I like to move around while on vacation. The Vidanta is huge! Everything is self contained at the resort. There are many restaurants to choose from and the buffet breakfast was excellent. There is room service which was a convenience...

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2Thank Sinarta C
Reviewed 3 weeks ago via mobile

Check in takes forever Very long walks You can't choose your room: ocean view You get charged $15 as donation. If you don't ask them to take it out or if you don't see it, they will leave it and you will pay for it. Amazing installations, buildings, and rooms. Beautiful beach and pools. Very good things and some bad...

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2Thank Ricardo A
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: Thank you so much for choosing our Mayan Palace for your vacation and for sharing your review with us. We are glad to learn you enjoyed our facilities. Regrettably, it would appear we did not meet all your expectations. We spend considerable resources training our staff to maintain the highest possible standards as we constantly strive to achieve...

Vancouver, Canada
Reviewed 4 weeks ago

My husband and I spent two weeks languishing amid the lush flora and fauna of this beautiful, tropical resort on the Yucatan. Vidanta Riviera Maya is not an all inclusive which worked very well for us as there were several restaurants in the resort property to choose from at a range of prices. The resort features a network of wooden...

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1Thank Marsha G
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Mayan Palace Nuevo Vallarta

Address: Paseo De Las Moras #1, Fracc., Nuevo Vallarta 63735, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Number of rooms: 20
Also Known As:
Mayan Palace Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Nuevo Vallarta Mayan Palace
Mayan Palace Resort
Hotel Style:
#9 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Mayan Palace Nuevo Vallarta staff and other travelers.
63 questions
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Questions? Get answers from Mayan Palace Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book early if you are staying at the Mayan Palace or you could get a room with your view partially blocked like we did.”
 of 5 bubbles 92donalda, 5 days ago | Read review
“Every room is a good room at this place, the higher the floor the better the view though.”
 of 5 bubbles 007_lindsey, 3 weeks ago | Read review
“Choose bldg. 8 or lower to be closer to the pool. If you book a one -bedroom you can save $$$ eating in the room.”
 of 5 bubbles MarshaG198, 4 weeks ago | Read review
“Rooms with kitchens are available and recommended. We didn't have one but it's a bonus that we'd take advantage of next time.”
 of 5 bubbles AchimB443, Dec 1, 2016 | Read review
“There is everything here that you need, numerous pools, bars, grocery store, restaurants, entertainment and spectacular views!”
 of 5 bubbles fosterka17, Nov 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question