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Mayan Palace Nuevo Vallarta

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Mayan Palace Nuevo Vallarta
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927 Reviews from our TripAdvisor Community

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Showing 681: English reviews
McKinney, Texas, United States
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

People will tell you this place is huge. What ever size you are thinking of, double it. Vidanta in Nuevo is about 5 resorts. It is massive. You take golf cart trollies from place to place or you walk alot. You either like big resorts or you don't. This is the kind of place designed for you to never leave.... More 

Helpful?
1 Thank Shawn T
Garden Grove, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We have stayed in PV multiple times, always enjoying the city and the people. This location was awful and the timeshare push was horrible and completely unprofessional. In the US, this type of bullying would never be tolerated. It took us over two hours to checkin and multiple promises were made and broken, The kitchen appliances didn't work and took... More 

Helpful?
1 Thank SueP612612
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: We are grateful for your taking the time to write a review about your experience while staying with us. Please accept our sincere apology for behavior exhibited by the sales staff mentioned in your comment. Rest assured these are not the best business practices that we spend considerable time, energy and resources training on, and they will not... More 

Snohomish, Washington
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On arrival at the Mayan Palace, late afternoon, tired from a long flight, and without luggage, we were asked to wait to speak to a timeshare supervisor who would welcome us with an upgrade. We had a lovely 1 BR suite already, so declined just to get into our room. As it happened, most visitors took advantage of the upgrade... More 

Helpful?
4 Thank 440sarah13
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The Jöy squad at Mayan Palace pool made our pool time each day extra fun. Candela was friendly and talked to everyone. He was full of energy, always happy and tons of fun. His water aerobics were awesome even though he couldn't keep a straight face. My vacation was memorable and Candela was a big part of making that happen!... More 

Helpful?
Thank Laura B
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

There were a lot of great things about the Mayan Palace but the one I'll miss the most is Candela. He made the pool fun each day and his water aerobics were hilarious! Vacations are better when you're laughing with candela the best💜💜💜💜🎉🎉🎉🎉🎉🎉🎉🇺🇸😘😍😍☀️☀️☀️☀️

Helpful?
Thank Meridee A
Brentwood, Tennessee
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We enjoyed a fantastic stay near the Mayan Palace at the Grand Luxxe in Nuevo Vallarta, and received world-class support, guidance, and hospitality from our Resort Customer Service Manager Tatiana De Luna. Tatiana showed fantastic customer service and initiative, and made sure that all of our needs were taken care of. Tatiana deserves a Management Award should be promoted to... More 

Helpful?
Thank WorldTravelerQue
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Nice Resort. I stayed at the Mayan Palace with my daughters in a 2 bedroom. I prefer the Vidanta Resorts in Riviera Maya. I stayed at the Mayan, Grand Mayan and Grand Bliss in Riviera Maya. The Nuevo Vallarta location is larger, but it can be overwhelming and too large if you do not like walking. I am a Travel... More 

Helpful?
1 Thank Wade W
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest. Thank you very much for submitting your review of our resort. Please accept our sincere apology for behavior exhibited by the sales staff mentioned in your comment. Rest assured these are not the best business practices that we spend considerable time, energy and resources training on, and they will not be tolerated. We strive to make each and... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 14, 2016 via mobile

Great vacation with my mother. It is true that the resort is EXTREMELY big, as someone mentioned jurassic park big. There are four major resorts on this one property which are the Mayan palace, the grand Mayan, the grand bliss, and the grand luxxe. This is the nicest resort I have ever stayed at. I do not feel that it... More 

Helpful?
4 Thank Kandice D
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest : We are pleased you have decided to post a review about your stay at Mayan Palace, as it helpful to further enrich our performance and give other travelers a better idea of what to expect. We are very happy to learn you had a wonderful vacation experience. Our goal is to make each one of our guests’... More 

Seattle, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 10, 2016 via mobile

This resort is ridiculously huge...in a good way. Guests can either get around via tram or use the 9 miles board walk. The Atrium offers every snacks possible including crepes, chocolate shop, wine & cheese, shopping and much more. Nightly entertainment is available at the Santuario. Resort is a one stop-shop, offers most of everything on site. We used the... More 

Helpful?
1 Thank T W
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest : We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are delighted to learn your trip was fun and you enjoyed our facilities. Comments like yours inspire us to continue creating ideal vacation experiences. We truly look forward to serving you again in the near future!... More 

Monroe, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2016 via mobile

It was excellent the crew by the pool- the activities were great and everyone enjoy and had a great time - the team with Adilene,Miguel, Jorge, Luis, Gil made us feel part of the family! The rooms are great and the restaurants have excellent food.

Helpful?
1 Thank primogenita1
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest : We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We are certain Adilene, Miguel, Jorge, Luis and Gil will gladly receive your feedback. We truly... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room

Additional Information about Mayan Palace Nuevo Vallarta

Address: Paseo De Las Moras #1, Fracc., Nuevo Vallarta 63735, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Number of rooms: 20
Also Known As:
Mayan Palace Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Nuevo Vallarta Mayan Palace
Mayan Palace Resort
Hotel Style:
#9 On the Beach Hotel in Nuevo Vallarta
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