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Mayan Palace Nuevo Vallarta

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Mayan Palace Nuevo Vallarta
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943 Reviews from our TripAdvisor Community

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Showing 690: English reviews
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

MP has been in Puerto Vallarta for over 20 years and now has a new building in Neuvo Vallarta. Right next door to the Plaza Market ( which is handy for milk, pastry & beer). The free shuttle service is so appreciated, since there must at least 20 acres of property

Helpful?
Thank Steve E
Calgary, AB
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 1 week ago

We really liked this resort but be ready for what is and what is isn't. - Beautiful surroundings, exceptional service. fabulous food. - We love the specialty shops, the bakery, the macaroon counter etc. - When you check-in in order to receive your room you get the mandatory push over to the high pressured timeshare sales pitch. (NOT what you... More 

Helpful?
1 Thank kimbo-travels
Saskatchewan, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

We went with friends to a one week timeshare they exchanged into thru RCI. When we arrived at the main gates of resort guests were cued and shuttled from station to station. Your luggage is taken at the first stop and guests are told it would be delivered to the room when it is assigned. It took us two and... More 

Helpful?
1 Thank RGSSask
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are sorry to hear that your experience was not satisfactory. Your observations will be shared with all areas concerned as guests’ feedback is important to us, and ultimately is how we measure our success. Lastly, we would... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

Ever want to stay like the Rich and Famous? This is the place. The service is with a smile, all yours wishes are met. The staff though out the resort goes over board to answer all your needs. Restaurant are moderately priced, close to 28 on this 300 acre property. This is not an all inclusive .Shuttle service every where.... More 

Helpful?
Thank edward c
Toronto, Canada
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 weeks ago

I believe this is only available by timeshare or similar. Yes the property at Vidanta is vast but the shuttles are always there to give you a ride if that is your preference. ALL walking areas are beautiful boardwalks; the shuttles have their own paved routes. ALL of the restaurants that we ate in were fine dining with great food... More 

Helpful?
Thank Gary D
Dana Point
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago

This resort is amazing, 5 hotels and 21 restaurants on acres of beautifully landscaped tropical gardens and water features. The pool for the Mayan Palace is awesome , so beautiful and huge. Never crowded. It's located overlooking the beach, however it's a long walk over hot sand to the ocean, but if you are into walking miles along the water... More 

Helpful?
Thank DevonshireDanaPoint
Lake Arrowhead, California
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago via mobile

Do not come here unless you want to be treated poorly because you wouldn't sit through a sales presentation. This is our second trip to a Vidanta resort and I vow never again. There is no way this resort is full, (all 5 hotels?) and the only way they would give us an ocean view room is if we promised... More 

Helpful?
2 Thank LY214
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest : Thank you for taking the time to provide us your feedback about your recent stay at Mayan Palace. We are delighted to learn that some of our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your every... More 

Toronto, Canada
2 reviews
Reviewed October 27, 2016 via mobile

If you are the type that would be content to stay on a site your whole visit then this is the place for you.If you like walking then this a great place to get in those steps.Would not be a recommended holiday location for the handicapped or persons who would have issues with lengthy walks due to health considerations .Would... More 

Helpful?
Thank Marcia M
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest : We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the accommodations and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most... More 

Highland, California
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 22, 2016

The accommodations were excellent. I had reserved (2) two bedroom units. One bedroom had a King bed, bath adjoining a Kitchen, dining area and living room. The other bedroom (lock off) had (2) queen size beds and bath. The (2) living room sofas had trundle type beds below These two adjoined units could occupy 10 people easily. We had a... More 

Helpful?
2 Thank wkenddad
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest : Thank you very much for providing your comments about your vacation at Mayan Palace. We are pleased to learn that you enjoyed our food options, the facilities and our staff’s service. They work tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. Comments like yours inspire us to continue creating ideal... More 

McKinney, Texas, United States
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 11, 2016

People will tell you this place is huge. What ever size you are thinking of, double it. Vidanta in Nuevo is about 5 resorts. It is massive. You take golf cart trollies from place to place or you walk alot. You either like big resorts or you don't. This is the kind of place designed for you to never leave.... More 

Helpful?
1 Thank Shawn T
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Banquet Room

Additional Information about Mayan Palace Nuevo Vallarta

Address: Paseo De Las Moras #1, Fracc., Nuevo Vallarta 63735, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Number of rooms: 20
Reservation Options:
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Also Known As:
Mayan Palace Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Nuevo Vallarta Mayan Palace
Mayan Palace Resort
Hotel Style:
#10 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Mayan Palace Nuevo Vallarta staff and other travelers.
63 questions
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Questions? Get answers from Mayan Palace Nuevo Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The studio's are a hotel room. There is no mini fridge.”
 of 5 bubbles kimbo-travels, 1 week ago | Read review
“Get third floor or higher to get above the palms for a better view. The elevators are fast. I understand that September is rainy period.”
 of 5 bubbles GaryD398, 4 weeks ago | Read review
“We got a great deal but did not face the water, therefore would here some of the late night and early morning activity”
 of 5 bubbles 440sarah13, Sep 3, 2016 | Read review
“Request ocean side and 3rd or higher floor.”
 of 5 bubbles rfarquharson, Jul 4, 2016 | Read review
“don't think you have much of a choice .”
 of 5 bubbles itismesue, May 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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