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Grand Luxxe at Vidanta Nuevo Vallarta

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Boulevard Riviera Nayarit #254 Bahia de Banderas, Nuevo Vallarta 63735 Mexico
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Traveler (6143)
Room & Suite (1460)
Pool & Beach (978)

About

#8 of 37 hotels in Nuevo Vallarta
Location
4.6
Cleanliness
4.9
Service
4.8
Value
4.5
Experience the 2022 PGA in Luxury at Vidanta Nuevo Vallarta GRAND LUXXE TWO BEDROOM SUITE A Grand Luxxe Master Suite This beautiful space consists of two bedrooms with two king-size beds or one king-size bed and two double beds, two and a half bathrooms with two Jacuzzi tubs, a sprawling terrace with a private plunge pool, a gourmet kitchen, dining room, living area with a sleeper sofa, and three TVs. Occupancy: 6 adults, 2 kids Type: Two Bedrooms Bed: Two King-Size Beds or One King-Size Bed and Two Double Beds Bathrooms: Two and a Half Bathrooms with Two Jacuzzi Tubs
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Badminton
Babysitting
Wifi
Paid internet
Hot tub
Lazy river
Pool / beach towels
Swimming pool toys
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Plunge pool
Shallow end in pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Boating
Canoeing
Game room
Golf course
Tennis court
Water park
Water sport equipment rentals
Billiards
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Waterslide
Nightclub / DJ
Video game console
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand movies
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
River View
Lagoon View
Languages Spoken
English, Spanish

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
23Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
9413Reviews553Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Kristi C wrote a review Yesterday
3 contributions
Gibran, Alejandro , and Andrea were excelente at spa pool 4, Joy squad. Popsicles, games, service, water aerobics, anything we wanted, they provided with a smile and made our trip even better! We also enjoyed the kids club at pool 4 and at grand Mayan. Poolside waiter was excellent. We had Miguel mostly but also Francisco and Oscar. Beachland bar for watching soccer game was awesome and the bartenders great but I can’t their names. During USA vs Iran game. We love Vidanta. Thank you to all of you!
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Krystal H wrote a review Dec 2
Great service from Salvador. Friendly, courteous and more that willing to help. We had a great stay and can’t wait to see the new expansion. Spacious rooms, many great restaurants, shopping and pools.
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grupo Vidanta, Director General at Grand Luxxe at Vidanta Nuevo Vallarta
Responded yesterday
Dear 250krytalh, We truly appreciate the time you have taken to share your impressions about your stay with us. Your comments are very important and useful for us, as they allow us to continue offering our customers the service they always deserve. Warmest regards Grand Luxxe Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joann E wrote a review Dec 2
5 contributions
+1
We have been coming here and staying at the beautiful grand Mayan/grand luxxe for 20 years . There is so much to do . Wave pool, slide, lazy river, entertainment at night and at the many pools, plus a gorgeous rooftop pool in building 5, and 3 amazing golf courses with really great caddies . Plus the so Many restaurants to choose from . You can even walk down the beach and go to the marina, if you’re looking to dine outside the resort. It’s very safe here . We did a very enjoyable 10 mile RT walk to the nearby Paradise Village . The staff here really makes your vacation so relaxing and worth the trip . Our concierge Francisco in building 5 was so helpful, always had a smile on his face , and willing to go above and beyond . Also, Diego at Sweet Paris at La Plaza , is an incredible young man , also very happy and helpful , and willing to give the best recommendations for the Incredibly delicious crepes .Kathryn in charge of activities at the rooftop pool, made my 7 year old grandsons day. She is always wanting to entertain . Victor at Quinto rooftop restaurant was incredible with our group of 9. Very rapid , and attentive , Kevin , the rooftop pool waiter was always there when needed , we never waited for long for food or drink . We spent most of our pool days at the rooftop pool. It has incredible views, the pool is heated, and has the best restaurant in the property . On the negative side , please don’t waste your time on upgrading your contract. We wasted 7 hours of our day , when all we wanted was an update . But if you’re not already a member, I would recommend becoming one. Here are a few pictures , but you can Google Vidanta for a full brochure.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grupo Vidanta, Director General at Grand Luxxe at Vidanta Nuevo Vallarta
Responded 2 days ago
Dear randye471, We want to thank you on behalf of the entire team of Grand Luxxe Nuevo Vallarta you took the time to evaluate us and make such nice comments about our Resort. We are happy to be present in your life over the years, and that we are the family's favorite vacation destination. We strive to offer entertainment for all ages, relaxation options, physical and artistic activities for all ages. Sincerely, thank you very much for making us part of your vacation. Kind regards, Grand Luxxe Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SuEllen M wrote a review Dec 1
Our extended family met at the Grand Luxxe for the Thanksgiving holiday. There were a couple of minor issues that were quickly and kindly taken care of by Eugenio Perez. This is our second time at the Grand Luxxe for Thanksgiving and I am always pleased by the wonderful service!
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grupo Vidanta, Director General at Grand Luxxe at Vidanta Nuevo Vallarta
Responded 2 days ago
Dear suellenm810, Thank you very much for taking the time to share your comments! We are glad you enjoyed a wonderful experience as you have mentioned. At Grand Luxxe we strive every day to give the best service to our guests and it is a real pleasure to know that your stay was an unforgettable experience. Again thanks for sharing your priceless words, We hope to host your vacations again! Warmest regards Grand Luxxe Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Larry V wrote a review Nov 2022
Shoreview, Minnesota4 contributions
The resort has really changed. We stayed in grand luxxe tower 4.. the Joy squad is very friendly. Samantha and Gael are especially helpful. The weather has been excellent. We always enjoy our visits in Nuevo Vallarta.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grupo Vidanta, Director General at Grand Luxxe at Vidanta Nuevo Vallarta
Responded 3 days ago
Dear larryv771, Thank you very much for taking the time to share your comments! We are glad you enjoyed a wonderful experience as you have mentioned. At Grand Luxxe we strive every day to give the best service to our guests and it is a real pleasure to know that your stay was an unforgettable experience. Again thanks for sharing your priceless words, We hope to host your vacations again! Warmest regards Grand Luxxe Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JYtraveler10 wrote a review Nov 2022
Portland, Oregon17 contributions14 helpful votes
From the beginning till the end of the week, we experienced excellent service. Upon leaving the resort, our bellhop in Tower 4, Jesus, was particularly helpful since we had a tight timeline. His excellent command of English made a big difference - thank you, Jesus. The Thanksgiving dinner celebration on the beach was particularly fun for the whole family, including our grandchildren.
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Date of stay: November 2022
Value
Location
Service
Room Tip: We've been in multiple rooms in the Grand Luxxe - all excellent.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grupo Vidanta, Director General at Grand Luxxe at Vidanta Nuevo Vallarta
Responded 4 days ago
Dear JYtraveler10, Thank you for taking the time to provide us your feedback about your recent stay with us. We hope to welcome you back and amaze you once again. Best regards Grand Luxxe Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martha y Neto Corrales wrote a review Nov 2022
10 contributions
+1
Celebrating our postponed 2020 Wedding Anniversary. Best time ever! Highly attentive staff, Karen is awesome and so is Oswaldo from Joy Squad. Very relaxing environment and having such attentive staff, great food, and drinks has really Made this getaway special. Grand Luxxe Vidanta
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grupo Vidanta, Director General at Grand Luxxe at Vidanta Nuevo Vallarta
Responded 4 days ago
Dear mcT2315RP, Thank you very much for taking the time to share your comments! We are glad you had a wonderful experience as you have mentioned. At Grand Luxxe we strive every day to give the best service to our guests and it is a real pleasure to know that your Le petit cheff was an unforgettable experience. We will gladly share your comment with our staff who will be proud to have made your vacations an incredible experience. We hope to host your vacations again! Warmest regards Grand Luxxe Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathryn V wrote a review Nov 2022
2 contributions
Our concierge, Eugenia Perez, was very helpful, efficient, hospitable, and personable. Senor Perez helped to make our experience at the Grand Luxxe Resort very enjoyabe. He is truly an asset to this fine resort.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grupo Vidanta, Director General at Grand Luxxe at Vidanta Nuevo Vallarta
Responded 4 days ago
Dear kathrynv209, Thank you very much for taking the time to share your comments! We are glad you enjoyed a wonderful experience as you have mentioned. At Grand Luxxe we strive every day to give the best service to our guests and it is a real pleasure to know that your stay was an unforgettable experience. Again thanks for sharing your priceless words, We hope to host your vacations again! Warmest regards Grand Luxxe Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Madison S wrote a review Nov 2022
1 contribution
My stay was HORRIBLE that we tried changing our hotel, and when we couldn't we ended up leaving early. This hotel had my family and me waiting from the moment we got there. The resort is big so we had to take trams everywhere we went, and the trams take forever to come since we have to get on an exact number. When the trams come, people cut in line so you have to run to a seat. The food is okay, but you will have to wait an hour for it. We got room service and waited an hour and 30 minutes for our food. We then went downstairs for a quick breakfast, which was an hour's wait! The workers were talking and dancing. I do not mind them having a good time, but if I am the only one there waiting for bagels and coffee, I should not be waiting that long. After waiting for my five bagels, I only got 2 because they RAN OUT OF BAGELS! Why could they not tell me that before, I do not know? On the last day, we called for the staff to get bring our luggage down and it took them 40 minutes to come to get it. When our taxi was there waiting for us, we could not even leave because our luggage did not come until 30 minutes later. I should have known to bring the luggage myself because I have been waiting this whole trip! The resort is beautiful though, and even though the service is very slow the workers were nice.
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Date of stay: November 2022
Location
Service
Sleep Quality
Room Tip: Slow service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grupo Vidanta, General Manager at Grand Luxxe at Vidanta Nuevo Vallarta
Responded 4 days ago
Dear madisonsP6815QW, Please accept our sincere apologies for your disappointing stay. We would like an opportunity to discuss these issues and we will be pleased to follow up on this dialogue by providing you personalized assistance once you contact our Customer Care Center at 1 800 292 9446 or at customerservice@grandluxxe.com. We look forward to hearing from you. Sincerely, The Customer Support Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kendra C wrote a review Nov 2022
Troy, Michigan15 contributions6 helpful votes
First, I look forward to our trip to Vidanta every year. Our room is huge and our family has a great time together at the pools. This year was the first year that my in-laws, who made the reservation, were delayed and arrived after we did. This did not go well. If you are the one to make the reservation and do not pre-check in for the reservation, your guests may not be able to check in without you. Since we were checking in after 6 pm on a Saturday, even though my husband was on the contract but not the reservation, member services was closed, and they said there wasn't anything they could do and wanted us to pay the "rack rate" for the room of $14,000 US. That was not okay. Beyond that, the person helping us left to go to lunch because there wasn't anything else she could do. Thank goodness, Midorhy came to the rescue. She is one of the check-in/concierge employees in Tower 3 and she was amazing. She helped us navigate the situation and was an amazing help. She got us to our room after we traveled all day, and my in-laws were here about 15 hours later. After that, the trip went really well. Carla Ruiz was our floor concierge and was always there to greet us with a smile and to help us navigate whatever we needed. She also followed through and followed up on everything. I was amazed that after only working with her 1 time she remembered my name and room number. She works with so many people, it was nice to be remembered. My mother-in-law has Celiac disease and is gluten-free. She used to have no issue eating around here because it was mostly corn-based. However, things have changed, and there are a lot of items that are cross-contaminated with gluten items like chips, and the pools no longer offer gluten-free bread. We did eat at Tres Aromas and it was fantastic. Almost everything there was gluten-free. Everything tasted amazing and our waiter understood what my mother-in-law needed and made sure she was never left out if something had gluten. She got a gluten-free dessert and appetizer. Overall, the entire meal was one of my most favorite on property and I would definitely return. Finally, Florentino is in security and was working the Punta pool. He is so friendly and helpful. He doesn't just stand there and look around. He is always helping people and greeting you when you go down to the pool. He didn't hesitate to stop dangerous behavior but he was always trying to figure out how to be helpful if he saw someone struggling with an umbrella or a chaise and to help them get what they needed. He was another great gem. Despite the issues at check-in, we had a great time and really enjoyed ourselves. I do love coming back to Vidanta every year.
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Date of stay: November 2022
Value
Location
Service
Room Tip: The warmest pools were the Grand Mayan, Punta and Tower 1.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grupo Vidanta, Director General at Grand Luxxe at Vidanta Nuevo Vallarta
Responded 6 days ago
Dear 883kendrac, We want to thank you on behalf of the entire team of Grand Luxxe Nuevo Vallarta you took the time to evaluate us and make such nice comments about our Resort. We are happy to be present in your life over the years, and that we are the family's favorite vacation destination. We strive to offer entertainment for all ages, relaxation options, physical and artistic activities for all ages. Sincerely, thank you very much for making us part of your vacation. We truly appreciate the time you have taken to share your impressions about your stay with us. We will gladly share your comment with Midorhy and Carla who will be proud to have made your vacations an incredible experience. Kind regards, Grand Luxxe Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$276 - $2,040 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand luxxe villas hotel nuevo vallarta, grand luxxe villas and suites
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
3
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GRAND LUXXE AT VIDANTA NUEVO VALLARTA - Updated 2022 Prices & Hotel Reviews (Mexico)

Frequently Asked Questions about Grand Luxxe at Vidanta Nuevo Vallarta
Which popular attractions are close to Grand Luxxe at Vidanta Nuevo Vallarta?
Nearby attractions include Playa Vidanta Nuevo Vallarta (0.3 miles).
What are some of the property amenities at Grand Luxxe at Vidanta Nuevo Vallarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Luxxe at Vidanta Nuevo Vallarta?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Luxxe at Vidanta Nuevo Vallarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Luxxe at Vidanta Nuevo Vallarta?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Grand Luxxe at Vidanta Nuevo Vallarta?
Conveniently located restaurants include Café Del Lago at Vidanta Nuevo Vallarta, Bistro Bleu, and Limon & Sal.
Are there opportunities to exercise at Grand Luxxe at Vidanta Nuevo Vallarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Luxxe at Vidanta Nuevo Vallarta have airport transportation?
Yes, Grand Luxxe at Vidanta Nuevo Vallarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Luxxe at Vidanta Nuevo Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Luxxe at Vidanta Nuevo Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Luxxe at Vidanta Nuevo Vallarta?
The staff speaks multiple languages, including English and Spanish.