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The Grand Bliss at Vidanta Nuevo Vallarta

Traveler (927)
Room & Suite (235)
Pool & Beach (223)

About

#3 of 28 hotels in Nuevo Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Finding an ideal luxury resort in Nuevo Vallarta does not have to be difficult. Welcome to The Grand Bliss at Vidanta Nuevo Vallarta, a nice option for travelers like you. Guest rooms offer a flat screen TV, a kitchenette, and air conditioning, and The Grand Bliss at Vidanta Nuevo Vallarta makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the resort, including a 24 hour front desk, room service, and a concierge. In addition, guests can enjoy a pool and a poolside bar during their visit. As an added convenience, there is parking available to guests. If you like Italian restaurants, The Grand Bliss at Vidanta Nuevo Vallarta is conveniently located near La Dolce Vita Nuevo Vallarta, Diavola Pizza Italiana, and Porto Bello Bistro & Lounge. If you’re looking for things to do, you can check out Marina Nuevo Vallarta (0.6 mi) or Estudio-Cafe (0.6 mi), which are popular attractions amongst tourists, and they are all within walking distance. The Grand Bliss at Vidanta Nuevo Vallarta puts the best of Nuevo Vallarta at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Pool
Bar/Lounge
Room service
Restaurant
Spa
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Bay View
1,173Reviews
1,401Photos
109Q+A
100Room tips
Traveler rating
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  • 24
Time of year
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Popular mentions
From check-in to Check-out, everything was perfect! We arrived around 8 in the evening and our concierge/receptionist Raul Ponce did an amazing job checking us in quickly (as we were tired from traveling) and got us an amazing room with a spectacular view of the ocean. He
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Review collected in partnership with RCI
Response from Grupo V, Manager at The Grand Bliss at Vidanta Nuevo Vallarta
Responded 2 days ago
Dear Guest: Thank you for providing your detailed comments about your vacation at The Grand Bliss Nuevo Vallarta. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable. We constantly strive to achieve the utmost level of satisfaction. We are very pleased to find out you and your loved ones enjoyed many of our facilities. Comments like yours enable our continued pursuit of improvement for perfection on our daily performance. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. It will be our privilege to share it with them, specifically the staff mentioned; we are certain they will be happy to receive it. We will be delighted to welcome you back! Happily, The Grand Bliss Nuevo Vallarta Management.
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+1
Javier was sooooooo much fun. We played Bocce Ball and he was perfect at keeping us entertained, his aquarobics was super fun as well. The Grand Bliss is just one part of this massive dreamland vacation/second home resort. We LOVE it here.
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Response from Grupo V, General Manager at The Grand Bliss at Vidanta Nuevo Vallarta
Responded 2 days ago
Dear Guest: Thank you for providing your detailed comments about your vacation at The Grand Bliss Nuevo Vallarta. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable. We constantly strive to achieve the utmost level of satisfaction. We are very pleased to find out you and your loved ones enjoyed many of our facilities. We are delighted to find out that our Joy Squad staff was professional and pleasant as this is what we strive for every day. Comments like yours enable our continued pursuit of improvement for perfection on our daily performance. We will be delighted to welcome you back! Happily, The Grand Bliss Nuevo Vallarta Management.
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The Grand Bliss is a lovely resort with especially friendly and helpful staff. The food was average but the atmosphere was amazing-toes in the sand! Although beautifully landscaped and very well maintained it is so huge that it takes a few days to get oriented and it is quite
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Review collected in partnership with RCI
Response from Grupo V, General Manager at The Grand Bliss at Vidanta Nuevo Vallarta
Responded 1 week ago
Dear Guest: Thank you for providing your comments about your vacation at The Grand Bliss Nuevo Vallarta. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable. We constantly strive to achieve the utmost level of satisfaction. We are very pleased to find out you and your loved ones enjoyed many of our facilities. Comments like yours enable our continued pursuit of improvement for perfection on our daily performance. We are delighted to find out that our staff was professional and pleasant as this is what we strive for every day. Regrettably, it would appear that the sales service did not meet your expectations. We spend considerable resources training our staff to maintain the highest possible standard of service we know our guests expect when staying at our properties. We are disappointed we did not meet your expectations. For that reason, all pertaining areas will receive your feedback and we will continue working hard to achieve excellence. We will be delighted to welcome you back! Best regards, The Grand Bliss Nuevo Vallarta Management.
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Most people around us seemed to be enjoying themselves, and we made the most of our experience, but it was a struggle. Just a few examples: The restaurant has an extensive list of proseco cocktails, but no proseco by the glass. Since it was our anniversary we decided to splurge
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Response from Grupo V, Manager at The Grand Bliss at Vidanta Nuevo Vallarta
Responded 1 week ago
Dear edieann, We truly appreciate that you have shared your mixed experience in our resort and one of our restaurants. Please accept our sincere apologies for your disappointing stay. We take great pride in creating incredible vacation experiences for our guests; however, after receiving your remarks it appears this was not the case with your stay. Rest assured your comments will be addressed by the appropriate areas since our staff works day and night to do their best to help our guests and members enjoy their vacations. Your feedback is very important to us, in the meantime, if you have anything else to add to your report or if you would like to continue this dialogue directly through our Customer Care Centre, we kindly request that you reach out to our Customer Care Center at 1-800-292-9446 or at customerservice@thegrandbliss.com and reference this message. Feedback from our members and guests are always welcome and encouraged, as it helps our team continue to provide the very best care and support. Sincerely, The Customer Support Team.
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Overall this is a nice resort by Mexican standards. The huge compliant I have is the amount of walking to go anywhere. Not only do they have intentionally long walks to get anywhere. They then exasperate that by closing some walking paths and requiring you to make long detours.
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Response from Grupo V, Manager at The Grand Bliss at Vidanta Nuevo Vallarta
Responded 1 week ago
Dear mountainman1961, Thanks a lot for sharing your experience in our resort. We would like to apologize for not being able to meet your expectations during your stay. We spend considerable resources training our staff to maintain the highest possible standards as we constantly strive to achieve the utmost level of satisfaction. Rest assured that your feedback will be taken into consideration as our goal is to make each one of our guests’ vacations relaxing. This is very useful for us. Your comments are very important to us. Warmest regards, The Grand Bliss Nuevo Vallarta Management.
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ALSO KNOWN AS
the grand bliss hotel nuevo vallarta
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
156
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