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Hard Rock Hotel Vallarta

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Hard Rock Hotel Vallarta
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3,303 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel Vallarta
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Showing 2,523: English reviews
edmonton
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 6, 2013

Everything was so wonderful from the time we arrived until we had to say good bye. The Staff here are truly AMAZING. Coming in the front door you will be greeted by great guys, the check in was easy and fast in a private room they offered food and drinks and it only took a few minutes and we were... More 

Helpful?
1 Thank amandaEdmonton
Alejandro M, Customer Service Manager at Hard Rock Hotel Vallarta, responded to this review

Greetings from your friends in Vallarta amandaEdmonton! Thank you so much for your review. We appreciate your kind comments about the staff; it is very gratifying for us to read such great comments about your vacations and we love to hear that our staff provided true rock star service and you felt the warmness and kindness that characterizes our crew... More 

Calgary, Canada
1 review
4 of 5 stars Reviewed August 5, 2013

My friend and my family visited HRV on the week of June 29 to July 6. HRV is very modern hotel with excellent architecture and colour scheme that provides very pleasing and welcoming ambience. I can say that the property, rooms, service, amenities, and staff were all outstanding. All restaurants on site are excellent. Italian restaurant location overlooking the beach... More 

Helpful?
Thank taata11
Alejandro M, Customer Service Manager at Hard Rock Hotel Vallarta, responded to this review

Hi there taata11, thank you for taking the time to share your experience with us. We appreciate your kind comments regarding Gloria, Felix and Oliver; we will pass on your words to them. And thanks for the feedback, we will share it with our management and concerning the iPod dock , these are available at our concierge rooms, they have... More 

Saline, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2013

Stayed at the hotel the first week in July 2013 with a large group of 14 people ranging from a 1 year old, 8 young adults ages 17-22 and 5 middle aged adults. All I can say is that the proprety, rooms, service, amenities, and staff were all outstanding. We had a beautiful presidential suite along with 3 adjacent rooms... More 

Helpful?
1 Thank John V
Alejandro M, Customer Service Manager at Hard Rock Hotel Vallarta, responded to this review

Hello John V, thank you very much for sharing your amazing experience with us. We love to hear that your entire group had a blast with us and found the property, rooms, service, amenities, and staff all outstanding! We passed on your words to them and especially to Evana our Chief Concierge and her team, they rock! Thanks again for... More 

Mechanicsburg PA
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed August 1, 2013

Visited HRV the week of June 8-15, 2013. Two boys ages 17 and 10. It was a great vacation. We had been to Hard Rock Punta Cana and it was our favorite among Hard Rock Resorts and Palace Resorts. We were hesitant in booking this but so glad we did. The resort is beautiful, we were in an amazing Presidential... More 

Helpful?
2 Thank travelgang4
Alejandro M, Customer Service Manager at Hard Rock Hotel Vallarta, responded to this review

Hello travelgang4, we appreciate your comments and we are glad that you chose our rockin’ resort for this vacations and found it fabulous! This is the kind of comments we love to hear from our rock stars; we will pass on your words to our crew, and especially to Diane, Martin, Luis and Latiffe, to let them knkow you thouth... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 31, 2013

Mario, a waiter is awesome he's super nice and sociable. Whenever we go to the buffet and see him, we have to request him as our waiter. But that's just like any other waiter in the hotel. A lot of the front desk workers are nice too. Monica, a front desk concierge is very friendly. She has known my family... More 

Helpful?
1 Thank Donotle
Alejandro M, Customer Service Manager at Hard Rock Hotel Vallarta, responded to this review

Hi Donotle, thank you for your sweet comments, we appreciate you mentioned that the staff is super friendly and especially Mario, Monica and Felix we will let them know that they rocked your world! Thanks again and keep on rocking! We look forward to welcome you again soon here to your favorite spot: Hard Rock Hotel Vallarta. SAVE THE PLANET More 

Palos Verdes Estates, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 29, 2013

I stayed at this hotel when it was Vallarta Palace, and would have given it four stars. I saw the Cancun Palace (which I would have given three stars) converted into a genuine five-star resort, so I was expecting a truly awesome experience. There were many good things here, but it didn't improve enough to get the last star. The... More 

Helpful?
1 Thank Russell K
Alejandro M, Customer Service Manager at Hard Rock Hotel Vallarta, responded to this review

Hello Russell K, thank you for your review. We are happy to hear that you loved the culinary experience our Executive Chef prepared to you; and enjoyed your room, indeed our rockers need a great place to relax before another day or hard rock party! And thanks again for mentioning that the service form our crew is the best, they... More 

San Diego, California
1 review
5 of 5 stars Reviewed July 27, 2013

My husband and I were there with our 2 daughters, 15 and 17. We are premier members and have been to Palace Resorts/Hard Rocks in Cancun, Riviera Maya, Playacar and Dominican Republic. We chose PVHR because it was a short flight for us. When we arrived late afternoon we went to the pool and it was very quiet and my... More 

Helpful?
Thank pinkyinky123
Alejandro M, Customer Service Manager at Hard Rock Hotel Vallarta, responded to this review

Hello pinkyinky123, thank you very much for your sweet comments, we are thrilled to hear that your family had a blast and even for your daughters this rock star vacations was a hit! We will let Oliver, Ricky and Gibran know that you had a great vacation and a part of it was their rocking service! We know they will... More 

Brook Park, Ohio
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 26, 2013

We are Legendary "Hall of Fame" as well as Palace Premier VIP members and have stayed twice previously when it was a Palace Resort. First of all, The Service ROCKS! With Alex, Miguel and Evana in Concierge all our needs and wants exceeded our expectation. Milton was our SUPER vacation planner. Being a member, I had spa money and Milton... More 

Helpful?
1 Thank WRG2007
Alejandro M, Customer Service Manager at Hard Rock Hotel Vallarta, responded to this review

Hello there WRG2007, thank you for your review, it is great when our valued members live the real rock star treatment and thanks again for mentioning so many of our staff members; they work hard from backstage to the red carpet making your vacations a rock n’ roll fantasy! We will pass on your kind comments about them; they will... More 

Lake Saint Louis, Missouri
Level Contributor
96 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 25, 2013

I have to clarify that I did NOT stay here. Only toured it but worth sharing my review. I had breakfast which was a small selection but sufficient. They had made to order omelets which is a big hit with me. The property is wonderful. I love the attention to details in regards to rooms and public areas. You can't... More 

Helpful?
Thank travelagentchristy
Alejandro M, Customer Service Manager at Hard Rock Hotel Vallarta, responded to this review

Hello travelagentchristy, thanks for your review we appreciate the cool pictures! We love hearing that you had a blast and enjoyed the day at our beautiful resort!, we hope you come back soon and stay longer to enjoy all of our restaurants, pools, activities, night life and live the rock star lifestyle once more. Rock on! ALL IS ONE More 

Monterrey, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2013 via mobile

We booked our wedding last October, since our first chat with Maricela everything was wonderful, she helped us a lot with all our questions (that were a ton) and more, we were anxious to get there, and when we did we were pleasantly surprised, since we got there we noticed there was music everywhere and we absolutely loved that! We... More 

Helpful?
1 Thank Amparo O
Alejandro M, Customer Service Manager at Hard Rock Hotel Vallarta, responded to this review

Hello Amparo O, Thank you very much for your awesome review. Receive our sincere congratulations for your wedding and we thank you for choosing our resort to celebrate such an extraordinary event in life. We are thrilled to hear that you had such a great experience with us, and felt the smashing service of our crew, specially Marisol, they all... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $278 - $722 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#5 On the Beach Hotel in Nuevo Vallarta
#5 Spa Hotel in Nuevo Vallarta
#5 Top resorts Hotel in Nuevo Vallarta
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