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Hard Rock Hotel Vallarta

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GreenLeadersPlatinum level
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Hard Rock Hotel Vallarta
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3,380 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel Vallarta
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Showing 2,578: English reviews
1 review
5 of 5 stars Reviewed 1 week ago

Rooms were great. Amenities within the rooms were enjoyable as well. Do not expect much from the food. VIP is not worth it but upgrading a room is. If you wish to have personal touches then go VIP. The pools are great. Swim up bar has top shelf booze. Tip the waitress and or bartender and they will wait on... More 

Helpful?
Thank Bruce G
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello Bruce G, Thank you for sharing your experience, we appreciate your opinion and it's apleasure for us to see you have enjoyed your visit so much. We are at your service at all times so please don't hesitate to approach us and let us know about any detail and we will gladly do our best to accomodate. Thank you... More 

Freehold, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Awesome experience, we went in what they consider their slow period, loved it, no long lines to eat, always a chair available at the pool, service is excellent, people are very attentive, also took a ride into the town to do some shopping, Puerto Vallarta, is an old fishing town, no one hassling you to buy things, overall experience it... More 

Helpful?
Thank seeranie m
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello seeranie m, Thank you very much for taking the time to share your experience with us, it's such a great pleasure for us to be able to deliver the epic service and quality that sets us apart. Thank you for choosing us to spend such a special occasion, it's a joy to learn that your grandson loved it as... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed 1 week ago

Exceptional service from check in to check out. Had a wonderful week, all inclusive! Dining was extraordinarily diverse. Frida off the beach was our favorite, Juan the manager and our servers Licha and Ely were friendly, engaging, and attentive. Josue the chef was amazing as well. Do yourself a favor and check them out.

Helpful?
Thank SJHPortland
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello SJHPortland, We appreciate your comments very much, thank you for sharing. No doubt our staff is the best part of our resort and we are proud to recognize it as we are happy to share our paradise wiith you. We intend to create authentic experiences so it's a great pleasure to see you consider us the best hotel in... More 

Vancouver, Canada
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We went for Christmas 2015, we own time sharing and used one of our weeks. Hotel was quaint, not big, we had ocean view, top floor, overlooking the pool- great views. Wow noisy! We could hear the music playing in the lobby at night, used towels to drown out the noise, did not work, and loud music from our balcony.... More 

Helpful?
1 Thank GoodLife1993
Minneapolis, Minnesota
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful property with great service. At this location you get the gorgeous mountain views, ocean, pools, spa and fabulous staff. It is just the right sized property for a group - big enough to enjoy but not so big that you lose the group.

Helpful?
1 Thank Minnesota T
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello MInnesota T, We are very happy to learn you have enjoyed our resort, thank you very much for taking the time to share your comments. We appreciate the enthusiasm and we would like to have another amazing experience with you soon. Please come back and we will gladly show you the new surprises we are about to inaugurate. Sincerely,... More 

Denver, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The people here are so friendly and always give the best service. The pool is nice, rooms always clean, food good and spa nice. We got the best service fro Luptia in the Salon, Rosa at the pool. Toro at the pool and our butlers. It is a nice family resort, with a great beach and lots of activities.

Helpful?
1 Thank AnnRR2015
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear AnnRR2015, Thank you very much for sharing your experience with us, we are very grateful and inspired by your great comments. Lupita and Rosa send their regards and we all will be waiting for you to come back. Please let us know so we can assist you with the arrangements. Sincerely, Luis Entrala Fàbregas General Manager Hard Rock Hotel... More 

Nuevo Vallarta
1 review
4 of 5 stars Reviewed 1 week ago

Best pedicure ever!! Go see Lupita and your feet will thank you! I enjoyed a very relaxing and personalized service with a spectacular ocean view. The nail polish selection could have been better, but all other products used for my pedicure were top of the line!

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank 665merrilld
Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The place is just super nice, people there make you feel just like home, their service and camaraderie are incredibly outstanding, their food and drinks quality are very good. If you are looking to find a place that give you and your beloved ones the ultimate vacation, this is the place to go at. The chain itself strives to get... More 

Helpful?
1 Thank jeab2406
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello jeab2406, Thank you vey much for taking the time to share your experience with us. We are very happy to learn you have enjoyed your visit so much. Thank you for describing us in such a great manner, we are definitely looking to make you feel home and it's a joy and a pleasure for us to have accomplished... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I are in the middle of our stay and can't say enough great things about the resort! We selected HR based on Trip Advisor reviews, so it only seems appropriate that we leave one ourselves. The lobby is beautiful and smells so fresh. We were immediately greater with a warm welcome, drinks and a flower. Our room... More 

Helpful?
1 Thank Cindy B
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Cindy B, Thank you very much for taking the time to share your opinion with us, we appreciate your kind comments and it makes us very happy to learn you have enjoyed your visit so much. We are inspired to keep working to maintain our high standards and to deliver the epic service that sets us apart every time.... More 

Guadalajara, Mexico
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are looking for the Rockstar experience that you find in other larger HR hotels you're probably not gonna find it in Hard Rock Vallarta since it feels like a family-oriented small all-inclusive; however, the service that everyone in the site provides is outstandigly better than what you find in other HR locations. The rooms are fairly similar and... More 

Helpful?
1 Thank Rodrigo V
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $279 - $784 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#5 Top resorts Hotel in Nuevo Vallarta
#5 Spa Hotel in Nuevo Vallarta
#5 On the Beach Hotel in Nuevo Vallarta
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