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Hard Rock Hotel Vallarta

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Hard Rock Hotel Vallarta
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3,217 Reviews from our TripAdvisor Community

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Showing 2,480: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

My family, a group of 8, had a great time staying at this hotel. The staff was really friendly and helpful and the best part is that it's near the beach, so the walk isn't far when you are walking through the heat. The food was great, although after staying at the hotel for about a week it does start... More 

Helpful?
Thank David T
No Name Key, Florida
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We were a group of 6. All V.I.P members. Raul our concierge was not the nicest or most professional. We asked to relieve him from his duties as our concierge as he ignored us our first 2 days there (we were there for 8 days). So that being said we were off to a rough start. The grounds are beautiful... More 

Helpful?
Thank 9064ever
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

This may be the best resort I have ever been to. The staff are some of the friendliest people I have ever met. The pool games and entertainment might be the highlight of the trip. Amazing bar service and great dining options. I highly recommend this resort for a younger crowd.

Helpful?
Thank Chris S
Bolingbrook, Illinois
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

We picked the hard rock on account of the name, they had a good liquor selection, food was good and the staff was great, the nightlife was sub par, i think since they cater to an older crowd. Room was nice and clean, if you want to just chill out with your significant other this is your place

Helpful?
Thank Delon A
Los Angeles, CA
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very good hotel BUT we got an amazing deal so for the price we paid this stay earned 5 rating! My husband and I were travelling with our two oldest boys, 5 and 12 years old. This was the kids' first trip out of the country and we chose the perfect hotel everything went way better than expected! It was... More 

Helpful?
2 Thank L9mary
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello L9mary, Thank you very much for sharing your amazing experience at our resort. We have great deals all the time and I would encourage you to visit our web site and register as you would receive many offers. We are very happy you liked it and I assure you we will take your observations in consideration in order to... More 

Sonoma County, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

My family and a group of friends just got back from Hark Rock PV, we have stayed ay beach palace, moon palace, playacar palace, this trip had the best personalized service from the private check in with Alvardo, to our 2 personal concierges Nacho and Gerardo, Nacho set up all of our tours in our room and decorated our room... More 

Helpful?
Thank drdetroit3
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear drdetroit3, We appreciate your kind review very much, it truly help us spreading the word that the Hard Rock Hotel Vallarta is one of a kind, thanks you. No doubt our staff members strive to deliver the epic service that sets us apart and make you feel the warmth of our people. Thank you for recognizing Rosy, Nacho, Gerardo,... More 

Charlotte, North Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family stayed at the Hard Rock July 9 - 16 2016. The stay was fantastic, mostly because of the amazing service we received from all of the staff. It's hard to pick out anyone in particular, because I could commend them all - but I have to call out Rosey, Manu, and Super Saul! Rosey took care of us... More 

Helpful?
Thank MarcyJo
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hola Mheb, I would like to thank you on behalf of all of our team for choosing us and letting us pamper you, just the way we like to treat our friends. We are happy to learn that you enjoyed our resort; we work relentlessly to have fresh produce daily and prepare only the best. We will be waiting for... More 

Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the HR Vallarta July 16,2016 for a week. Booked the Rock Suite Platinum, which was located on 6th floor (6006/6007). Brought our daughter, son-in-law, and 8 year old granddaughter. The 8 year old had a blast. The Little Big Club kept her occupied on some days, while other days were spent in the pool, swimming with the dolphins... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Dean E
Saint Augustine, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Teresa, the front desk manager, was incredibly helpful the moment we arrived. She swapped our room out (original had a musty smell) for one high up overlooking the pool and ocean. Service at the pool was excellent during our whole stay. We rarely went without a cocktail! The entertainment was always fun and the restaurants were all good and paid... More 

Helpful?
1 Thank scottiv999
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

My friends and I just got back from our week long stay at the Hard Rock Vallarta and I could not wait to write a review. All the amenities at this resort are amazing, but what makes this place special is the staff. They go above and beyond to make you feel comfortable and relaxed. The entertainment staff was so... More 

Helpful?
2 Thank Robyn M
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello Robyn M, What a wonderful review, thank you very much for sharing! No doubt, our staff is the greatest, we appreciate you have mentioned their qualities serving and sharing experiences. It truly gets busy sometimes and as we are a familiar hotel, the dynamics get really busy, we love that because the place bursts with life and sets the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $305 - $708 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotwire, Odigeo, Orbitz, Despegar.com, Hotels.com and Jetsetter so you can book your Hard Rock Hotel Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#5 On the Beach Hotel in Nuevo Vallarta
#5 Top resorts Hotel in Nuevo Vallarta
#5 Spa Hotel in Nuevo Vallarta
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