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Hard Rock Hotel Vallarta

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GreenLeadersPlatinum level
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Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta
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3,916 Reviews from our TripAdvisor Community

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Saint Louis, Missouri
Reviewed yesterday NEWvia mobile

We stayed for five nights. Food was the best thing to about resort - very vegetarian and vegan friendly. Loads of options every day and five restaurants to choose from made it even more enjoyable. Resort gave guests resort credit which was a disappointment because of the 20% "service fee". But we were still able to get pedicures and massages....

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Thank Robyn B
River Forest, Illinois, United States
Reviewed yesterday NEWvia mobile

My husband and I just spent a great week at this beautiful, fun resort carved into the Cancun shoreline. The salt water coves are crystal clear and we even had small fish join us in the water! Our butlers, Jose and Felipe, saw to our every need and made our stay relaxing and totally enjoyable. We stayed on the Heaven...

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Thank Joyce S
Nuevo Vallarta
Reviewed 2 days ago NEW

Hard rock Vallarta is a nice place and most of the staff speak English. The food was decent and there was many gluten free options for people with gluten allergies. The complimentary tours were alright but loved the theatre shows every night.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank sarahaO8330QB
Nuevo Vallarta
Reviewed 2 days ago NEW

Hard Rock Vallarta really succeeds in pampering guests with personal service, tons of great fresh food, and fully stocked bars. The beach, the pools, and the grounds are kept clean and inviting. The wait staff circulates constantly to attend to every request. Boogie-boarding in the waves was so much fun!! We had two adults, two children, and the grandmother. All...

Review collected in partnership with Hard Rock Hotels & Casinos
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2Thank karenmP1919DH
Beaver Dam, Wisconsin
Reviewed 2 days ago NEW

Enjoyed our trip. Staff very friendly and helpful. Zu did a great job with drinks around the pool. Jose, who I think was pool/beach concierge, and actually a new employee was very helpful and informative. If you have questions look for him as his English was excellent having recently moved from the states. My compliments to the entire staff. Room...

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1Thank BDgolfer
Reviewed 3 days ago NEW

The service is great. everyone is is attentive, helpful and friendly. Juan at the market restaurant is excellent. All the restaurants are very good. We have been to a few AIs in Mexico, Jamaica, Dominican Republic. It is right up there with the best of them.

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Helpful?
Thank Anja C
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Anja C Thank you for your review and for sharing your experience with us, it is very gratifying to read that by far this is one of the best places you have every been. We always strive day after day to provide you the most epic and unforgettable memories, we feel happy to learn that once again we reached...

A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

Rosy was our server by the pool. She was amazing! Great service and very friendly. Highly recommend!! Great smile and great service. Love Puerto Vallarta weather! Rosy have great service which made our trip more enjoyable

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Thank A TripAdvisor Member
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Dear guest Thank you so much for sharing this amazing review with us, Rosy is a charm, isn't she? We are proud of the incredible job she does, connecting with the guest and providing an epic service always willing to go the extra mile, thank you for recognizing her. We feel excited for your next trip, definitely we all...

Minot, North Dakota
Reviewed 3 days ago NEW

Entire staff and hotel is nothing but friendly and comforting, either for couples or family this is one of my favorite locations. We loved everything from our first day to the last. Dining is one of the best, don't miss Zen's or Ciaos for fine dining, pool staff and bar well run and staffed. Room was very clean and maintained,...

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Helpful?
Thank Jeff D
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Jeff D Woow! Thank you so much for your review. We feel very glad to learn that your entire trip was amazing, thank you for the opportunity and your vow of trust. You have perfectly described our main goal, to give you the best time of your lives and to make your vacation a memorable experience. We all hope...

Minot, North Dakota
Reviewed 3 days ago NEW

Entire staff, and hotel were as terrific as it comes. From our first day to the last we were treated to nothing but the best of everything. New Rock Spa was fantastic, they really have stepped up their game. All the dining was extremely good. Ciaos and Zen's are not to be missed. This was our second stay at this...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Jeff D
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hell Jeff D Thank you very much for your comments and your review, it is incredible to see your excitement about your time in our resort. I can assure you that our staff works relentlessly every day to provide the best service and to improve in every possible area so we can offer you an incredible experience every time you...

Papillion, Nebraska
Reviewed 4 days ago NEWvia mobile

It was the families first trip to Mexico. It exceeded our expectations on all fronts!! The service, the accommodations, the food, the facility and the staff!!!! I would recommend anyone to check it out!

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1Thank papatango269
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Papatango269 Thank you so much for sharing your review and experience with us, we are glad to know that once again we went above and beyond expectations with your vacations and your family had a unbelievable time with us. We are honored to read about your recommendations and we heartily wait for your next visit, the entire staff is...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Center with Internet Access
  • Concierge
  • Shuttle Bus Service
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $334 - $675 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
TripAdvisor is proud to partner with HotelsforEveryone, Hotels.com, Booking.com, BookIt.com, Despegar.com and Jetsetter so you can book your Hard Rock Hotel Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#5 Top resorts Hotel in Nuevo Vallarta
#5 Luxury Hotel in Nuevo Vallarta
#7 Spa Hotel in Nuevo Vallarta
#7 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel Vallarta staff and other travelers.
232 questions
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Questions? Get answers from Hard Rock Hotel Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Would always prefer main floor room, and I like the ease from room to pool, so nice if you forget sunblock or glasses.”
 of 5 bubbles JeffD904, 3 days ago | Read review
“6th floor and to the north end have great view and quiet”
 of 5 bubbles W7503OYdenised, 6 days ago | Read review
“Request the best ocean view when making reservations 4046 was great!”
  • Room 4046
  • View from the Sun Bar Terrace
 of 5 bubbles kimt349, 1 week ago | Read review
“Try not to get a room under the Sunbar. It's a little noisy at night”
 of 5 bubbles mart4shore, 1 week ago | Read review
“If you don't want to hear the nightlife at night ask for a room at the end of the building”
 of 5 bubbles 755KarenV755, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question