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Hard Rock Hotel Vallarta

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GreenLeadersPlatinum level
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Hard Rock Hotel Vallarta
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3,382 Reviews from our TripAdvisor Community

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Showing 2,579: English reviews
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We spent a week at the Hard Rock Hotel Vallarta, September 10-17. We have been to all the Legendary Hard Rock locations and have had a very good experience at each property. This was our first visit to HRV. The HR Vallarta is now our favorite. It is the smallest & oldest of all the Legendary HR's with only 340... More 

Helpful?
Thank Wayne G
Dallas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Service was acceptable but not remarkable; however, we are low maintenance and don't need to be waited on hand and foot. Food and drinks were on par or above other all-inclusives. Really liked our two room suite with two full baths. Entertainment and entertainment staff awesome. But 3 out of 7 days, the place was overrun with people who came... More 

Helpful?
1 Thank pullthetrigger
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello pullthetrigger, Thank you for sharing your comments with us, we appreciate your observations regarding the amount of people visiting our hotel for a day pass. We apologize for the inconvenience this represented to you but I assure you we only allow people in for day pass when our occupancy lets us deliver the best service for every guest. Our... More 

Los Lunas, New Mexico
1 review
5 of 5 stars Reviewed 6 days ago NEW

We enjoyed the services of excellent staff. The hotel and beach was spotless. We enjoyed the City Tour and our guide was very knowledgeable. The staff at the Sun Bar were awesome. The Staff & Spa Treatments were all amazing. The least thing I liked was 8 days wasn't long enough.

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Marlene Carmeli... P
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Marlene Carmeli... P, Thank you very much for your kind comments, we definitely agree with you, eight days was not enough so please come back, we are about to inaugurate the new RockSpa and we would like you to experience it. No doubt our staff is the best and we are very proud and greateful. Please let us know... More 

Nuevo Vallarta
1 review
5 of 5 stars Reviewed 1 week ago NEW

This was the best experience ever! I loved everything about this resort. I would refer everyone to this resort. Non-stop entertainment and top shelf alcohol. Plus the food was awesome. My first all-inclusive resort and I'll come back.

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank tieheshadst
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello tieheshadst, Thank you so much, your enthusiasm is greatly appreciated. We feel inspired and I assure you we will keep working to maintain our high standards. Thank you very much for recommending us and we hope to have you back very soon. Sincerely, Luis Entrala Fàbregas General Manager Hard Rock Hotel Vallarta More 

delhi
1 review
4 of 5 stars Reviewed 1 week ago NEW

Hard rock hotel rocks, be it any service or staff or food .You get all things . This is also very safe They have different food options from Mexican,,italian to asian.since I am vegetarian I personally liked there zen restaurant that has asian cuisine. The rooms are very clean and the beach and pool view is awesome

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank yagyesh
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello yagyesh, We are very glad you liked it, it makes us feel very proud and inspired to keep delivering the epic service and quality that sets us apart. We will definitely exceed youe expectations everytime so please come back, we have many surprises for you and we are sure you are gonna love it. Please let us know when... More 

Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

First time at this location.And we loved it. The staff was awesome everyone made are stay there a memorable one. The food was great. Dinner on the beach watching the sunset was amazing. The fish fry on the beach was also a great experience. The pool staff were very entertaining. Our room was awesome and what a view. Overall we... More 

Helpful?
Thank Kenny C
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello Kenny C, Thank you very much for sharing your experience with us. We are very happy to learn about your visit and it's apleasure to know it was such a great vacation. Please come back soon and let us know so we can assist you with the arrangements prior your arrival. Sincerely, Luis Entrala Fàbregas General Manager Hard Rock... More 

Menlo Park, California
1 review
4 of 5 stars Reviewed 1 week ago

We had the President's Suite and personal VIP Concierge, which was fantastic. The guys did a great job of helping us out. Rooms were great. Amenities were enjoyable too (got a guitar delivered to the room!!). Only downside was the food, which was very average to below average, although the poolside taquitos & chicken wings were the best. Swim up... More 

Helpful?
Thank PeggyRocks
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello PeggyRocks, Thank you for sharing your experience with us. Defintely agree with you, our VIP concierge team is amazing and they go the extra mile all the time to make you feel great. Regarding your observations about the food, please don't hesitate to approach us in order to prepare something for you. we want you to enjoy your stay... More 

Florianopolis, SC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Two main bad experiences: reception with bad communication about additional rates and the Italian restaurant is terrible l. The rest of hotel is awesome but still need to take better care old customers.

Helpful?
1 Thank svenancio
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello svenancio, Thank you for sharing your observations with us. Please accept our most sincere apologies for not having met your expectations on the Ciao restaurant and front desj. I assure you we will defintely take action in order to improve every aspect of the operation. We would like to know the details of your experience to better identify the... More 

Albuquerque, New Mexico, United States
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We had not been to this location before. We enjoyed ourselves tremendously! The hospitality, service, food, activities, spa and general ambiance and environment was fantastic. We received the best is the customer service from all the staff that work on your behalf. The experience was worth every penny. All inclusive is the way to go a day pass can cost... More 

Helpful?
Thank Yolanda999
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Yolanda999, What a nice way to describe your experience with us, thank you very much for taking the time. It was a pleasure for all of us to be able to be a part of your vacation and contribute to create an authentic awesome experience. I will gladly share your comments with our staff and I assure you it... More 

Muskego, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had an 80 min couples massage by Eve and Katy, and manicure/pedicure by Lupita and Jane. They were all excellent at what they do, and very professional. I highly recommend scheduling spa treatments during your next visit.

Helpful?
Thank lelazna
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello lelazna, Thank you very much for taking the time to share your experience with us through this channel. We appreciate your opinion very much and it's a joy for us to see such appreciation. Please come back soon, we would like to have another great vacation with you. Sincerely, Luis Entrala Fàbregas General Manager Hard Rock Hotel Vallarta More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $282 - $779 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#5 On the Beach Hotel in Nuevo Vallarta
#5 Spa Hotel in Nuevo Vallarta
#5 Top resorts Hotel in Nuevo Vallarta
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