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Hard Rock Hotel Vallarta

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GreenLeadersPlatinum level
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Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta
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3,830 Reviews from our TripAdvisor Community

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Showing 2,904: English reviews
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Reviewed yesterday NEWvia mobile

We just returned from an 8 day/ 7 night stay. It was our first trip to this resort. The weather in mid February was great. Sunny and low 80s with a nice pacific breeze. The food was fantastic and in our opinion better overall than Riviera Maya or Punta Cana. Ciao was fantastic and our waiter Leonardo was top notch....

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Thank Kevin P
Ottawa, Canada
Reviewed yesterday NEW

A group of friends have been coming to this property for 20 years! We love the Hard Rock, hotel is fun&safe , staff are very well trained. Only complaint is the check in, we request rooms in a certain area every year in advance and almost every year we have to wait till Day 2 to get settled in the...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Christie214
Appleton, Wisconsin
Reviewed yesterday NEW

We traveled for a quick anniversary getaway for five days. Once out of the car, the rock atmosphere is evident, and appreciated. Felt immediately fun and like a good time, even in the lobby. Both my wife and I were very happy with the music and environment. Upon arrival we were warmly greeted by staff and offered beverages to get...

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Thank Ryan J
Minneapolis, United States
Reviewed yesterday NEW

Everything was great. Highly recommend this property. The beaches were so beautiful, walked them every day. Food was excellent. Pool activities were very fun. A true test of a vacation, we would travel here again.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Paula L
Yorba Linda, California
Reviewed yesterday NEWvia mobile

What a great place! The service, the accommodations, the food choices, and the beach, are all spectacular! This is our third visit to this resort and look forward to coming back again and again. The service - My husband and I are members of the hotel's brand (Legendary) and have come to expect superior service. Hard Rock Hotel Vallarta does...

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1Thank Louise K
Nuevo Vallarta
Reviewed yesterday NEW

My family and I just recently returned from a 5 day vacation in Nuevo Vallarta at the Hard Rock resort. To sum the experience in one word - Excellente! The staff is truly what makes this resort so special. From the moment you set foot on the property and the bell staff assists you with luggage, to check in where...

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Thank Lori S
Ottawa, Canada
Reviewed 2 days ago NEW

Just returned from Puerto Vallarta. We spent a very nice week with my husband and our 15 yrs old son at Hard Rock. The food and the drinks were fantastic: Fiesta Mexicana on Thursday was wonderful as well as the beach party on Saturday. The entertainment at night was great as well. The rooms were clean and comfy. I used...

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Thank Tasia6202
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Tasia6202 Thank you for sharing your experience with us and for all your comments about your stay in our resort. I'm happy to read that even though you had some small situations, you could enjoy your vacations so much. I'm sorry to learn that your experience with the rental company was as good as the rest of your trip,...

Fort Dodge, Iowa
Reviewed 2 days ago NEW

We were here for a wedding in February and had a great time. the Staff was always friendly and would go out of their way. they didn't make you feel that they only worked for tips they seemed to enjoy their work.

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Thank fort dodge
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Fort dodge What a great occasion to visit us! Thank you very much for sharing your experience during this incredible moment. We have a very large history of making the most epic and unforgettable weddings; Our weddings' staff will always work beyond expectations to make sure that every detail and every moment are remarkable. Our passion is to give...

Bonita Springs, Florida
Reviewed 3 days ago NEW

Although per reservation receipt direct from Hard Rock Booking said that we had right to change reservation 3 days ahead they refused to drop the last day off our reservation which was 4 days out. No legitimate reason was given - the back office staff just kept telling reception desk to tell me to go back to our agent that...

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2Thank 27douglasl
Pierre, South Dakota
Reviewed 3 days ago NEW

Shout out to Julian and Gerardo, our personal concierge - outstanding service, friendly and extremely helpful with anything we wanted to do and very accommodating. Special Valentine's Day treats were a surprise. Eduardo and Antonio, our excellent waiters at breakfast everyday at the Market, Impanema side knew exactly what we wanted every day, were so friendly and fun to visit...

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1Thank tamrand90
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Tamrand90 I would like to thank you very much for your review and for all the good vibes that you share with us. We are glad to read that your vacations with us were spectacular and as you mention, the entire staff works non stop everyday to provide you the most efficient and outstanding service. Thank you once again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $338 - $682 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, BookIt.com and Jetsetter so you can book your Hard Rock Hotel Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 On the Beach Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#4 Top resorts Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#4 Spa Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel Vallarta staff and other travelers.
223 questions
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Questions? Get answers from Hard Rock Hotel Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Third floor or higher with ocean view are by far the best”
 of 5 bubbles 35thSS, yesterday | Read review
“All the rooms face the ocean but there is one side of the hotel that seems more quiet.”
 of 5 bubbles Tasia6202, 2 days ago | Read review
“If you want a quieter room ask for one not facing the beach. View is not as nice but room will be quieter.”
 of 5 bubbles T2289UAdanieln, 5 days ago | Read review
“Higher floors (5 or 6) in north wing away from pool and nightly entertainment noise was perfect... just can't see the sunset from there.”
 of 5 bubbles thomasc973, 1 week ago | Read review
“Pick rooms with a garden view for quiet.”
 of 5 bubbles smrtcar, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question