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19 Paseo de los Cocoteros Villa 8, Nuevo Vallarta 63732 Mexico
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Lowest prices for your stay
Expedia.com
$389
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Free cancellation until 09/27/22
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$389
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Etrip
$263
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Hotels.com$389
Travelocity$389
Priceline$327
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Traveler (8007)
360
Panoramas (144)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 02/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel Vallarta
Updated 02/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 38 hotels in Nuevo Vallarta
Location
4.7
Cleanliness
4.7
Service
4.8
Value
4.4
GreenLeaders Platinum level
Hard Rock Hotel Vallarta is a gorgeous, 362-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. This stylish property boasts six restaurants offering tantalizing specialty cuisines, five bars and lounges with top-shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 24,132 square feet of meeting facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Walk-in shower
Whirlpool bathtub
Private balcony
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
English, Spanish
8894Reviews569Q+A100Room tips
Traveler rating
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  • 118
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Popular mentions
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Most Recent
Cheryl L wrote a review Yesterday
3 contributions2 helpful votes
We have visited several Hard Rock resorts, and can recommend definitely say Hard Rock Vallarta is outstanding!. The service is the key to this resort. We began our day at The Market where the food is fresh and delicious. The omelette chef somehow can recognize you every day. The beach service is constant yet unexpected. Diane even had our chairs ready when we got to beach and served us like royalty each day. Frida’s staff was friendly and great even making us Fire Coffee. Thank you Jasmin and Getse. Ciao took us to Italy with their menu and friendliness. The view of the ocean is breathtaking. We enjoyed everything we tried at Zen , and needless to say, their staff was again wonderful. The Sunset Cruise is a must with your Resort Credits. You can enjoy the beautiful views of historic Puerto Vallarta and the extravagant mansions along the shoreline. The bird sanctuary, Mirador los Argus is one of the highlights of the cruise. and there is no better way to see the sunset. The crew gives you their all with service and comedy. Thank you , Ary, for checking on us each day. Housekeeping and grounds keepers are the best. Mucho gracias everyone at Hard Rock Vallarta ! Bill and Cheryl Lawson
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kwyn_13 wrote a review Dec 2020
Tucson, Arizona45 contributions52 helpful votes
Hotel's Favorite
We have been to all 5 Hard Rock All-Inclusive Resorts in the last 18 months. This one, we have been to twice, and is our favorite. Why? The best beach, best service, and best staff! Our butlers Uri, Gerardo, and Memo were absolutely amazing. They took care of dinner reservations for us, spa, salon, and bali bed reservations, as well as reserving us lounge chairs on the beach. They checked on us regularly and were incredibly pleasant men! Cerezo and Gerry on the beach are now lifelong friends. They immediately get to know you and bring you drinks without even asking. We have already planned 2 trips back in 2021.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
Room Tip: Splurge for an oceanview room. The sunset here is incredible!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
10 Helpful votes
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Response from Customer CareTeam, Director General at Hard Rock Hotel Vallarta
Responded Dec 15, 2020
Dear Kwyn_13, Thank you for taking the time to share your comments with us. We love reading that your experience exceeded all of your expectations! From being able to indulge in our musical culture and vibe to the friendly service provided to you in each corner of the resort, we are thrilled to see you received the full celebrity treatment! It is a huge honor to be called "The best Hard Rock" and to know that your 2nd visit was even better. Our team sends our regards and we can't wait to pamper you once more while overlooking more spectacular views of the ocean on your next vacation to paradise! See you soon & Rock on!! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erica wrote a review Sep 23
Houston, Texas1 contribution
Staff was amazing and the food was delicious. Capitán Juan was attentive and both our servers Jazmin and Getse were excellent. The Frida salad was unique and my pozole verde was so good. The best part was the alcoholic coffee show. Definitely recommend Frida restaurant at the Hard Rock.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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April J wrote a review Sep 23
1 contribution
Restaurant Frida is amazing! Great food and great service! Elizabeth, Jazmin, Angeles and Vanessa were exceptional servers. Captain Juan is also amazing making sure everything was great. Chef Pau does not disappoint!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Peta M wrote a review Sep 23
1 contribution
Jazmin (Queen) was so awesome! She did an awesome little finale for us with the desserts and coffee. Food and service are really great! Getse (AC/DC) was also attentive and sweet and so was the Capitán Juan (Green Day) Very professional. Coming back tomorrow night
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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dee c wrote a review Sep 23
1 contribution
The resort was great. I disappointed the Hard Rock would allow such a scam to be located on the property and be sold as if they are part of HR. DO NOT fall for this DO NOT take any of the credits/presentations they offer they lie to get you to sign a contract. IT IS A SCAM and Hard Rock will not help to get you out of the contract either. There are a lot of places to go choose somewhere else!!
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Date of stay: November 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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poniesa j wrote a review Sep 23
1 contribution
Dimas at Zen restaurant Hard Rock Vallarta was exceptional. His recommendations were spot on and he made our visit so special. We were so impressed with his professionalism and friendliness not to mention the food was phenomenal.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lfrankurban wrote a review Sep 23
Hopewell Junction, New York2 contributions
Trip was amazing. Staff was incredible. Mareni, Jesus, and Hector were so attentive and cordial. This has been our favorite Hard Rock of all so far and are planning to return in a few months. The Vallarta staff is a big reason why we can't wait to come back. Oh yeah.....and the food was great!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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comoxproperties wrote a review Sep 23
Comox, Canada1 contribution
This was a fantastic holiday! From Mayber in Caffetto meeting our early morning coffee hit needs, to the food, drinks, entertainment and the entire caring staff, this was an incredible experience. Security, Valet, Excursion staff and Concierge were all very good as well.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alice D wrote a review Sep 22
1 contribution
Ipanema restaurant Hard Rock Vallarta The staff at Ipanema is Outstanding and the food and service provided by: Mareni Victor Jesus Hector Plenty of delicious meats and a great buffet. One of the best restaurants at the resort
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$336 - $482 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vallarta palace hotel nuevo vallarta, vallarta palace nuevo
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
362
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Frequently Asked Questions about Hard Rock Hotel Vallarta
Which popular attractions are close to Hard Rock Hotel Vallarta?
Nearby attractions include Nuevo Vallarta Beach (0.1 miles), Riviera Farmers Market (0.1 miles), and Paradise Plaza Shopping Center (0.2 miles).
What are some of the property amenities at Hard Rock Hotel Vallarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel Vallarta?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel Vallarta?
Conveniently located restaurants include Omaggio, El Sazón De Amá, and MoonStar Cafe.
Are there opportunities to exercise at Hard Rock Hotel Vallarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hard Rock Hotel Vallarta have an airport shuttle?
Yes, Hard Rock Hotel Vallarta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hard Rock Hotel Vallarta located near the city center?
Yes, it is 0.2 miles away from the center of Nuevo Vallarta.
Are any cleaning services offered at Hard Rock Hotel Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hard Rock Hotel Vallarta?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.