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Hard Rock Hotel Vallarta

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Paseo de los Cocoteros 19 - Villa 8 Bahia de Banderas, Nuevo Vallarta 63732 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$293
$248
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SAVE $45
Free cancellation until 12/14/20
Official Site$272
Booking.com$278
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (5701)
360
Panoramas (144)
Pool & Beach (1431)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 31 hotels in Nuevo Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Hard Rock Hotel Vallarta is a gorgeous, 362-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. This stylish property boasts six restaurants offering tantalizing specialty cuisines, five bars and lounges with top-shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 24,132 square feet of meeting facilities.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Indoor play area for children
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Special diet menus
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Spanish
6,888Reviews507Q+A100Room tips
Traveler rating
  • 5,133
  • 1,194
  • 365
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  • 85
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Popular mentions
miclee wrote a review Yesterday
ALTAVILLE43 contributions4 helpful votes
If I could give the Hard Rock Vallarta a 100 point rating I would. So this 5 is well deserved. Cabana wait staff, including Gerry, Edi, and Cerezo were so much fun and attentive during our 4 out of 7 days in a cabana. Ramon set us up for two days in the spa for couples massages and two tours with Vallarta Adventures. Our masuses were Alma and Veronica and were excelent.
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Date of stay: November 2020Trip type: Traveled as a couple
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IdahoGirls wrote a review Yesterday
3 contributions
We love the Hard Rock Resort and the entertainment crew. They are awesome! Charly and Yukiko and Aldair are our favorites ❤ They make everything so fun other resort! We will definitely come back again!!
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Date of stay: November 2020Trip type: Traveled with family
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Christian T wrote a review Nov 23
1 contribution
Had a blast! The best customer services I’ve had. Edgar was very attentive and Yukiko was great! All of the Animation team was amazing! The food and drinks were great and food was subpar! The beaches were very clean.
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Date of stay: November 2020Trip type: Traveled with family
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rkd1966 wrote a review Nov 23
Scranton, Pennsylvania26 contributions9 helpful votes
We stayed from November 15, 2020 until November 20, 2020. This is not our first Hard Rock Hotel stay so we know what to expect, we've stayed a four different resorts and this was our second visit at this one. Our stay this time included concierge services, upon arrival we were meet by Memo. He advised us he would be checking us in today but was not our concierge for the week. We were check in very quick and our room was ready for us. He also asked where we wanted to eat dinner for the night and made our reservation for us which was great. He took our cell number and said that our concierge would be contacting us later that day. We never heard from anyone that day at all so the next morning we stopped by the concierge desk on the way to breakfast and gave our number again to the person there and was told someone would get in touch with us very soon. Again the whole day went by without anyone touching base with us. The next day I went to the front desk and explained our issue and was told they would have someone get in touch with us, later that night we were at dinner and Memo saw us again and asked how everything was, we told him that no one had made any contact with us yet. He apologized and said he would take care of this issue personally. He introduced us to Uri and between both of them they made the rest of our trip great. Uri planned a dinner for us at Ipanema that was one of the best meals we have had at a Hard Rock. We chose to sit at the beach everyday and our server Diane was fantastic, by the second day she knew what we liked and remembered our drinks all day long. We ate at all the restaurants and I believe Ciao and Ipanema twice. All of our meals were really good but our favorite was Ipanema , Rosy ran that place top notch and she was so attentive to anything you needed, I even joked with her and said she had radar. It seemed like when you needed something she was right there for you. All of the staff went out of the way to make your stay very nice, things are different with Covid but I think the staff make up for things with all of their help. We did most of our breakfast at Ipanema , usually for lunch we ate at Frida or had home made pizza from the pool area. We didn't go off the resort this time but had plenty to do at the resort. The beach was fantastic a was the ocean, it was turtle hatching time so it was nice to see them swimming out to sea. We did go to a few shows and thought they were really good. The maids don't clean the rooms everyday now because of Covid but we had no issues. Anytime we wanted clean towels they were there promptly and we scheduled when we wanted the room cleaned and it was done early for us. So over all we had a small issue but I truly feel the staff made our trip a very good one. Special thanks to MEMO and URI they realized there was a problem and made it right and went above and beyond to make sure we were happy. Also Rosy at Ipanema , I hope the hotel knows how hard you work to make your restaurant one of the best and to Diane on the beach area thank you for taking such good care of us everyday.
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Date of stay: November 2020
Value
Service
Sleep Quality
Room Tip: You will hear the shows or bands playing for a little while at night but they dont go on to late.
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Meli wrote a review Nov 22
2 contributions
The HardRock in PuertoVallarta, Mx was amazing. The staff was friendly, the resort was beyond my expectations, and the food was exceptional. We stayed in the Presidential suite and it was totally worth every penny. We were treated like royalty and any and all needs or request were taken care of immediately. I will be visiting again! Thank you all for an amazing trip!
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Date of stay: November 2020Trip type: Traveled with family
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PRICE RANGE
$286 - $839 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vallarta palace hotel nuevo vallarta, vallarta palace nuevo
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
362
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Frequently Asked Questions about Hard Rock Hotel Vallarta
Which popular attractions are close to Hard Rock Hotel Vallarta?
Nearby attractions include Nuevo Vallarta Beach (0.1 miles), Riviera Farmers Market (0.1 miles), and Paradise Plaza Shopping Center (0.2 miles).
What are some of the property amenities at Hard Rock Hotel Vallarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel Vallarta?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel Vallarta?
Conveniently located restaurants include Omaggio, Santo Taco Taquería, and Burrito Mio.
Are there opportunities to exercise at Hard Rock Hotel Vallarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Hard Rock Hotel Vallarta located near the city center?
Yes, it is 0.2 miles away from the center of Nuevo Vallarta.
Are any cleaning services offered at Hard Rock Hotel Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hard Rock Hotel Vallarta?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (5.9 miles).