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Paseo de los Cocoteros 19 Villa 8, Nuevo Vallarta 63732 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Summer state of mind: Book with up to 50% off + kids stay free
Official Site
Hotels.com
$434
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Free cancellation until 11/17/21
Prestigia.com
$434
$324
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Expedia.com$434
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Traveler (6234)
360
Panoramas (144)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 02/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel Vallarta
Updated 02/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 35 hotels in Nuevo Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Hard Rock Hotel Vallarta is a gorgeous, 362-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. This stylish property boasts six restaurants offering tantalizing specialty cuisines, five bars and lounges with top-shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 24,132 square feet of meeting facilities.
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Room & Suite (1,095)1,095
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Indoor play area for children
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Walk-in shower
Whirlpool bathtub
Private balcony
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, Spanish
Hotel links
Special Price:Summer state of mind: Book with up to 50% off + kids stay free
7202Reviews524Q+A100Room tips
Traveler rating
  • 5,406
  • 1,217
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Time of year
Traveler type
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Popular mentions
Cristina A wrote a review Yesterday
1 contribution
Our pool server ARMANDO is the BEST! He provided us the best service, great hospitality. He deserves a BONUS! He brought our drinks in a timely manner with a friendly service. He also made sure our table is clear from empty cups.
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Date of stay: June 2021Trip type: Traveled with family
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Kwyn_13 wrote a review Dec 2020
Tucson, Arizona36 contributions41 helpful votes
Hotel's Favorite
We have been to all 5 Hard Rock All-Inclusive Resorts in the last 18 months. This one, we have been to twice, and is our favorite. Why? The best beach, best service, and best staff! Our butlers Uri, Gerardo, and Memo were absolutely amazing. They took care of dinner reservations for us, spa, salon, and bali bed reservations, as well as reserving us lounge chairs on the beach. They checked on us regularly and were incredibly pleasant men! Cerezo and Gerry on the beach are now lifelong friends. They immediately get to know you and bring you drinks without even asking. We have already planned 2 trips back in 2021.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
Room Tip: Splurge for an oceanview room. The sunset here is incredible!
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4 Helpful votes
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Response from Customer CareTeam, Director General at Hard Rock Hotel Vallarta
Responded Dec 15, 2020
Dear Kwyn_13, Thank you for taking the time to share your comments with us. We love reading that your experience exceeded all of your expectations! From being able to indulge in our musical culture and vibe to the friendly service provided to you in each corner of the resort, we are thrilled to see you received the full celebrity treatment! It is a huge honor to be called "The best Hard Rock" and to know that your 2nd visit was even better. Our team sends our regards and we can't wait to pamper you once more while overlooking more spectacular views of the ocean on your next vacation to paradise! See you soon & Rock on!! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"
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Chloe V wrote a review Yesterday
1 contribution
All of the staff where amazing so kind and helpful especially edu, orlando, and alma. I’ve been to this hotel many times it never fails to be a relaxing and pleasant trip. The ocean is the perfect temperate, the food is excellent, the rooms are lovely, I would recommend everyone frequent this hotel at least once, you’ll be glad you did.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Customer CareTeam, Director General at Hard Rock Hotel Vallarta
Responded yesterday
Hello 670chloev! Thank you! we are thrilled to see you received the complete Rock star treatment! We appreciate your comments and we will recognize our rockers Edu, Orlando, Alma who gave an amplified service specially for you. Hugs from your family at Hard Rock Hotel Vallarta ! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"
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The Beauty B wrote a review Jun 10
1 contribution
Our experience was average. Had some issues half the time we were here. On the other hand the servers and spa were amazing! Israel was our favorite! He went above and beyond anything we could have asked for. 😁 zen was the only good restaurant.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Customer CareTeam, Director General at Hard Rock Hotel Vallarta
Responded yesterday
Hello thebeautyb2021! Thank you for your comments, in Hard Rock Hotel Vallarta, we always strive to deliver the best service, we will acknowledge our rocker Israel for the great treatment given. We also invite you to share more details about your experience, if there are some aspects that require our attention we would like to assure you that we will take all comments into consideration. We are always in continuous improvement, please do not hesitate to contact us directly prior to your next visits so we can assist you with proper arrangements. Kind regards Rockstar! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"
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Michael C wrote a review Jun 10
Olathe, Kansas133 contributions59 helpful votes
+1
An amazing resort. The service was incredible everywhere all around the entire resort. Especially the service at the pool. They took excellent care of us the entire time we were there. The food was wonderful and you had quite a variety to choose from. We enjoyed all the food, and I tried a sample all it, but Ipanema, their Brazilian Steakhouse, was our favorite. They had entertainment in the evenings at their theater and a lot of memorabilia to view and enjoy. I think this might be my favorite pool system out of all the hotels and resorts that I have stayed at. Between the pool layout and the level of service that you receive while at the pool, it was incredible. All the rooms have ocean views and you have amazing sunsets every night. The view of the pools and the ocean are amazing. The higher up your room is, the better the view however. The only negative was that it rained overnight several evenings when we were there. This resort is just north of the river that divides Jalisco and Nayarit. This meant that the ocean water was murky on the following days. You can’t control the weather and the amazing pool meant we didn’t miss swimming in the ocean on those days.
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Date of stay: October 2020Trip type: Traveled with friends
Room Tip: Try all of the restaurants, there is an awesome variety to sample. All rooms face the ocean, but...
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Response from Customer CareTeam, Director General at Hard Rock Hotel Vallarta
Responded yesterday
Hello 556michaelc! What a fantastic experience and review you are sharing! We love reading that your trip was awesome! We are glad to know you ejoyed your stay in our paradise. On behalf of everyone at Hard Rock Hotel Vallarta we thank you for choosing us and we look forward to the opportunity of welcoming you back soon. See you soon & Keep Rockin'! "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"
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PRICE RANGE
$286 - $839 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vallarta palace hotel nuevo vallarta, vallarta palace nuevo
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
362
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Frequently Asked Questions about Hard Rock Hotel Vallarta
Which popular attractions are close to Hard Rock Hotel Vallarta?
Nearby attractions include Nuevo Vallarta Beach (0.1 miles), Riviera Farmers Market (0.1 miles), and Paradise Plaza Shopping Center (0.2 miles).
What are some of the property amenities at Hard Rock Hotel Vallarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel Vallarta?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel Vallarta?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel Vallarta?
Conveniently located restaurants include Omaggio, Santo Taco Taquería, and El Sazón De Amá.
Are there opportunities to exercise at Hard Rock Hotel Vallarta?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Hard Rock Hotel Vallarta located near the city center?
Yes, it is 0.2 miles away from the center of Nuevo Vallarta.
Are any cleaning services offered at Hard Rock Hotel Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hard Rock Hotel Vallarta?
The staff speaks multiple languages, including English and Spanish.