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Hard Rock Hotel Vallarta

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Hard Rock Hotel Vallarta
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3,290 Reviews from our TripAdvisor Community

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Showing 2,516: English reviews
Irvine, California
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I'm glad that I chose Hard Rock all-inclusive resort for our 5-day family vacation. We did have a relax, wonderful time here. My favorite is entertainment shows in which El Toro and his team did their best performances. We enjoyed their dances and laughed all the times with their jokes. Food is great in all restaurants and we do not... More 

Helpful?
Thank WhiteMay16
Greenwood, Indiana
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My husband I recently visited Hard Rock Hotel Vallarta for a last minute week-long getaway. The hotel sits on a bay with a beautiful beach and the sand in the water looks like glitter. The property is immaculate, the staff goes above and beyond in customer service and the food was excellent in all the restaurants. I can't say enough... More 

Helpful?
Thank Cancun1976
Livingston
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel is older, needs updating, but it is neat and clean. Staff is friendly, courteous and very helpful. Entertainment crew was great and kept the guests entertained! The food ok, but not alot of variety compared to other Hard Rock Hotels. We ordered room service several times and were pleased with the choices and service. Check-in was fast and easy!

Helpful?
Thank Courtney P
Reading
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Having spent 13 nights at the Grand Luxxe, we stayed at the Hard Rock Hotel for one night before travelling back to the UK. Let's just say that by comparison, this facility is distinctively average and so don't be fooled by the 4.4 Trip Advisor rating. We had a Rock Star Gold suite that was on the ground floor with... More 

Helpful?
Thank thebriggsfamily
Turin, Italy
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The structure looks old and need to some renew. The services are good. The entertaniment is really good, every night show, but the concerts at the sun bar could be better and with different hours from the shows. The food is good but in comparision ro the hr riviera maya it wasn t so good. I hope this message to... More 

Helpful?
Thank Denis M
Nuevo Vallarta
1 review
3 of 5 stars Reviewed 1 week ago

It's a smaller older hotel, neat and clean but in need of some repairs. The building once housed another hotel that Hard Rock took over. The food was great for breakfast in the Market and Ciao but food over all was not that impressive. Your best bet for dinner is definitely the Market. The people were very nice and friendly... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank strmyl4
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello strmyl4, Thank you for sharing your comments with us. We appreciate your point of view and I assure you we will use it as a tool to improve the aspects that require attention. We are more than willing to make you feel comfortable so please don't hesitate to approach us with any dissatifaction and we will definitely double efforts... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

It was our family's 1st time staying here at Hark Rock Puerto Vallarta and after reading the great reviews here at Tripadvisor, we were so excited! We're a family of 4, with my teenage boys 12 and 15, we're also celebrating my husband's birthday and our 20th wedding anniversary. Unfortunately, our first day was pretty bad for a number of... More 

Helpful?
2 Thank CocoZoey
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear CocoZoey, Please receive our gratitude for choosing us to spend your vacation. On behalf of the Hard Rock Hotel Vallarta I extend our sincere apologies for not having met your expectations the first night. We are always procuring our guests’ satisfaction and I assure you we go the extra mile to satisfy you. We appreciate your comments and thank... More 

Nuevo Vallarta
1 review
5 of 5 stars Reviewed 1 week ago

We the adults had a wonderful time. The kids had a blast doing all the activities The staff was awesome! Thanks Guadalupe for taking care of all of us every morning at breakfast at Ciao. Great time all around!

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank FunSummerVacation
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello FunSummerVacation, Thank you very much, it was our pleasure to have you with us. The kids are great and we are happy to learn they had such a great time as well. Please come back soon and let us know so we can assist you making the arrangements. Sincerely, Luis Entrala Fàbregas Director General Hard Rock Hotel Vallarta More 

Coleford, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We came for the UK and stayed for 2 weeks... We had an amazing time, with great service from all the staff, but especially Alfonso in the Brazilian restaurant and Julio by the pool!! Room 4030 is very noisy until the early hours if you have young children as it is directly above the band in the sun bar

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank RaffT_13
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello RaffT_13, Thank you for taking the time to share your opinion. We appreciate your observations very much and I assure you we will keep it in mind in order to improve these aspects. We are very happy to learn you had such a great time and we would like to have you back for another amazing vacation. Please let... More 

Mexico
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

During my stay at Hard Rock, I found myself surrounded by countless activities. Some of them included a Ping-Pong Tournament hosted by Gaby, one of the people in charge with recreational activities. She was really friendly, and since I love playing ping-pong, she made the scenario better. There was also a "shooting range", in which we used an air rifle... More 

Helpful?
Thank mxtravelingirl
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello mxtravelingirl, Thanks a lot for your comments. We are happy to learn that you had such a great time and please come back soon, we will implement many new things to surprise our guests and we would like you to be part of it. Thank you for choosing us and we will be ready to welcome you again. Sincerely,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $283 - $722 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#5 Spa Hotel in Nuevo Vallarta
#5 Top resorts Hotel in Nuevo Vallarta
#5 On the Beach Hotel in Nuevo Vallarta
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