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Hard Rock Hotel Vallarta

Travelers' Choice award winner
GreenLeadersPlatinum level
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Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta
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3,791 Reviews from our TripAdvisor Community

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Showing 2,872: English reviews
Chicago, Illinois, United States
Reviewed yesterday NEW

Just returned from 8 days at Hard Rock Puerto Vallarta. Had a wonderful time. Couldn’t be more pleased with the resort the room and especially the staff. Ground transportation was provided to and from the airport. They were waiting for us with a cab. Check in was a breeze. Our room was on the 4th floor with the larger balcony,...

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Helpful?
Thank Robert B
Toronto, Canada
Reviewed 2 days ago NEW

Pleasantly surprised, staff were extremely helpful, polite and friendly. The hotel and grounds are impeccably clean and well maintained as well as being on the best part of the beach. It is possible to walk to the North along the beach for hours. Really the only weird thing was the huge Jacuzzi tub in the room right next to the...

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Helpful?
Thank bellers2017
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Bellers2017 Thank you very much for your warm and kind comments about your stay in our hotel. We feel very proud to learn that once again our staff made the difference with the outstanding service and the amazing attitude they all have. We are glad that you could enjoy all the accommodations and services that we provided to you...

Reviewed 2 days ago NEWvia mobile

My husband and I went here for our honeymoon. My mom is a member so we got the member privileges and we paid extra for concierge level, which I'm not sure it was exactly worth it. I think in the future I would rather just pay for an ocean view and not the entire concierge level. Ernesto Alonso honestly made...

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Helpful?
Thank hmariiexo
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Hmariiexo Thank you very much for your comments and for sharing your amazing experience with us. What a pleasure and an honor to be part of your honeymoon! As you know, our goal is always to create unique rock star experiences and to provide unforgettable memories, I'm very happy to read that we reached the goal and went beyond...

Nuevo Vallarta
Reviewed 2 days ago NEW

Hard Rock Vallarta is outstanding. We looked forward to another great stay there this year and they met our expectations, plus. The staff is there to make sure your requests can be met for a memorable vacation. Zen is the hidden jewel of their restaurants and a must stop for dinner. Best beach and beach staff.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank gusraum
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Gusraum Thank you for sharing your review with us. We feel very happy to learn that you had an incredible experience during your time in our resort. It’s a pleasure for us to offer you the best of us, as you commented on our restaurants, we are constantly improving the quality and adding new things to offer you only...

Reviewed 3 days ago NEWvia mobile

My wife and I don't typically take beach vacations but we wanted to give it a try. We ended up booking our stay at Hard Rock Vallarta and absolutely loved it! Our room was beautiful and service was impeccable. We felt so relaxed and well taken care of. We used our credits to take incredible excursions that made the trip...

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Helpful?
Thank Josh C
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Josh C Thank you very much for sharing your experience with us. We feel so glad that you had an amazing time in our hotel with your family. I can assure you that we work nonstop for our guests to make their experience with us the most incredible every time they come and we thank you for making the...

Athabasca, Alberta, Canada
Reviewed 3 days ago NEW

Hard Rock Vallarta is amazing! Amazing staff! And round the clock entertainment. On Wednesday there was a pool party and heard a great rock cover band. Best food in Mexico I've had. Great beach, no rocks. Shout out to Toro on the entertainment crew!!!

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Helpful?
Thank Jacob K
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Jacob K Thank you very much for your comments and for sharing your incredible experience in our hotel. We are very happy to learn that once again we went beyond expectations with your visit and we had the opportunity to exponentiate your visit to a whole new level. We as a Hard Rock have a unique soul, we feel...

Buffalo, MN
Reviewed 3 days ago NEW

This was our 9th trip to this resort! Pretty much think that says it all! The staff and service is amazing! The beach is beautiful! All the restaurants are good with plenty of food choices, the brick oven pizza is fantastic, and the snack bar and grill offer plenty of great lunch and snack options. I promise you will never...

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Helpful?
Thank Kelko4
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Kelko4 Thank you very much for sharing this review of our hotel. We feel really honored that you choose us as your option to come year after year, thank you for the vow of trust. We are so glad that you had an amazing time and as you mention for us the great service is an essential part of...

Lewiston, Utah
Reviewed 4 days ago NEW

This is our first time here. Our room was clean and the king bed was very comfortable. Rosy is a wonderful server. She has an awesome attitude. Marti is another server who never let our drinks run dry. She is a hoot to have. Don't forget to tip all these hard working people. Guadeloupe at Ciao is excellent. He's funny...

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Helpful?
Thank celestial132017
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Celestial132017 Thank you for sharing your incredible experience with us. We feel so happy to learn you had a great time with us, it is a pleasure to read such and enthusiastic and kind review. As you mention, for us the outstanding service is an essential part for us and our staff works nonstop every day to make it...

Lincoln, Nebraska
Reviewed 4 days ago NEWvia mobile

Hard Rock Vallarta was wonderful! I cannot say enough great things about this hotel! Amazing staff that goes above and beyond; the food was delicious; the grounds were beautiful; beds & pillows were comfy; rooms were very nice & clean; the shows were very entertaining; bathrooms were clean; beach was gorgeous; everything was amazing! I will definitely stay here again!...

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Helpful?
Thank elierae
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello Elierae Thank you very much for sharing your comments and your experience in our hotel. We feel very happy to learn that you enjoyed everything about your vacations with us. We strive to deliver an amazing service every day, our staff works relentlessly to make it happen and they will always go the extra mile in order to provide...

Reviewed 4 days ago NEW

This visit was our 3rd to Hard Rock Hotel Vallarta and our 4th to Vallarta overall. Each time we return, we are greeted by the same familiar and friendly favorites. Jesus at the pool is not only a doting waiter but a great guy. He greets us with his contagious smile and hugs each time we see him. And he...

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Helpful?
Thank FTmama
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hello FTmama I want to thank you very much for your enthusiastic, warm and heartfelt comments about your experience with us. It was a true honor to be part of your wonderful memories for the third time in a row. As you know, our goal is always to create unique rock star experiences and to strengthen bonds with our guests...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $339 - $712 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 Top resorts Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#4 On the Beach Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#4 Spa Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel Vallarta staff and other travelers.
219 questions
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Questions? Get answers from Hard Rock Hotel Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Beautiful ocean views on 4th floors and higher”
 of 5 bubbles celestial132017, 4 days ago | Read review
“Farthest away from the Sunbar as possible and high floor for great view”
 of 5 bubbles FTmama, 4 days ago | Read review
“Most of the rooms have "Juliette" balconies so if you want a full sized balcony you may need to upgrade”
 of 5 bubbles Sheri2605, 6 days ago | Read review
“The higher the floor the better view but The rooms are spotless”
 of 5 bubbles BigBob115, 6 days ago | Read review
“ocean view”
 of 5 bubbles livforgolf, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question