Paradise Village Beach Resort & Spa
Av. Paseo de los Cocoteros 1 Bahia de Banderas, Nuevo Vallarta 63732 Mexico
Lowest prices for your stay
$159
Fully refundable before 04/13/23
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$141
$159
$129
Priceline$132
Official Hotel$140
Hurb$159
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About
#21 of 38 hotels in Nuevo Vallarta
Location
4.4
Cleanliness
4.4
Service
4.1
Value
3.9
Discover your Paradise! Elegantly situated in the heart of Nuevo Vallarta, Riviera Nayarit, located within its own peninsula all set against a spectacular tropical backdrop, Paradise Village Resort and Spa is an all inclusive and European plan all-suite designer accommodations beachfront hotel, is a development that offers a gorgeous beach! Just 15 minutes away from Puerto Vallarta International Airport.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Golf course
Tennis court
Aerobics
Entertainment staff
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
Baggage storage
Concierge
Currency exchange
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Family
Languages Spoken
Spanish
Location
78Somewhat walkable
Grade: 78 out of 100
23Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
Contact
Av. Paseo de los Cocoteros 1 Bahia de Banderas, Nuevo Vallarta 63732 Mexico
Name/address in local language
Getting there
Rental CarsSee all Nuevo Vallarta rental cars
3306Reviews354Q+A100Room tips
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We just came back from a 15 night stay at Paradise Village. This was our third stay but first in the Coba tower. Our room had a large number of deficiencies that staff tried to remedy for us but the most annoying was the outdoor hut tub directly below our balcony. The hot tub was perpetually in use during posted hours and after hours resulting in an inability to enjoy the balcony with any privacy. At night we had to ask people to respect sleeping hours, some people visiting the tub as late as 1 in the morning. If I had known this I would never have accepted this room. I understand that this tower will be upgraded in the future, but the furniture and appliances are tired and not worthy of a 4 star rating. Aside from that the resort is beautiful, the exterior, beach and gardens are well maintained and the staff are helpful and friendly. Just don’t accept this room. …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise Village Group, Agency / Consultant at Paradise Village Beach Resort & Spa
Responded 1 week ago
Dear Karin, On behalf of the Paradise Village Group, we would like to thank you for taking the time to complete your comments regarding your recent stay. Your feedback is highly valued and will certainly be taken into account as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village. Therefore, we would like to apologize for any inconvenience you may have experienced during your stay. Please be assured that your concerns are being taken into consideration and we will do our best to address them and eliminate their occurrence in the future. We are committed to satisfying all guests to the best of our ability while balancing everyone's needs and wants. On behalf of our entire team, we thank you for your preference and loyalty and look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your "home away from home" experience! Cordially, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were really excited about our trip to the all-inclusive resort that was recommended by the travel agent that we used. When we got there, they did not have a room for us. We had to haggle with them for about 30-45 mins just to get a room. Turns out it was a really good upgrade for the same price, but still not the way to start a trip. Place is clean and well layed out. Pools were a good size and the beach was fantastic! A vast majority of the employees were very friendly and helpful. Language was a barrier sometimes when trying to order but not a major problem overall. I would have to say that we were a bit disappointed with the food in the buffet area. Some days were better than others but it was pretty average. The a la carte restaurants were very good!!! What we were very disappointed with was the fact that this is a time-share resort and we noticed a big difference in who received better service....and it wasn't us. We regularly waited 30-40 minutes for a drink and sometimes over an hour for food. Not what I expected on my first trip to an all-inclusive. And no swim up bar.....I was disappointed for sure in this. Although we went over Spring Break and knew it was going to be busy, our friends who we were with (had already been to several all-inclusives in the general price range) not pleased either. They emailed Westjet and we spoke with a manager the next day. The response was very good and they went out of their way to make our stay much better. We were assigned a "Capitan" (Daniel) and he is an awesome employee and a really good guy! Overall I would have to say our trip was a good one and we all had fun in PV. It is a shame that we had to complain to get the service that everyone should get in the first place. Our friends have a time share over at the Hard Rock and it seems to have better service, so we might try it next.…
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Date of stay: March 2023
Value
Location
Service
Room Tip: Beach palapas/pool lounge chairs are snapped up pretty early in the morning (6:00 am).
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise Village Group, Agency / Consultant at Paradise Village Beach Resort & Spa
Responded 1 week ago
Dear Guest, On behalf of the Paradise Village Group, we would like to thank you for taking the time to complete your comments regarding your recent stay. Your feedback is highly valued and will certainly be taken into account as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village. Therefore, we would like to apologize for any inconvenience you may have experienced during your stay. Please be assured that your concerns are being taken into consideration and we will do our best to address them and eliminate their occurrence in the future. We are committed to satisfying all guests to the best of our ability while balancing everyone's needs and wants. On behalf of our entire team, we thank you for your preference and loyalty and look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your "home away from home" experience! Cordially, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you are looking for a full fledged All Inclusive, this is not the place. Definitely caters to Time Share members Spent a week with family 3 adults, one 4 year old. Beautiful resort area, pool, beach. Very clean. Lots of activities for most, however the playground on the beach for young kids was scorching hot, in the direct sun. Glad we felt the equipment before letting the little one play. Very limited dinner options on the All Inclusive plan. 2 a la cartes per week, (only 2 available to book). Mexican Fiesta was fun, food soso. Didn’t participate in Western night as that was the only night we could book an a la cart. Dinner at the Buffet was awful. Got there right at opening and many options looked and tasted like they had been sitting out since the lunch buffet. Nothing was even remotely warm. We had one fabulous meal at the Asian restaurant. The best server. I wish I could remember his name. Breakfast buffet was decent. Lunch snack bars were good, however most days you waited 1 1/2 hours to get your food. Not the servers fault. Horribly understaffed. Rooms in the Tonina bldg were pretty dated. Couldn’t put clothes away in the dressers as it looked like there was something growing on the bottom of the drawers. Although we did have a good time, I wouldn’t return.…
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Date of stay: March 2023
Value
Location
Service
Room Tip: the chair game is full force around the pools here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise Village Group, Agency / Consultant at Paradise Village Beach Resort & Spa
Responded 1 week ago
Dear Guest, On behalf of the Paradise Village Group, we would like to thank you for taking the time to complete your comments regarding your recent stay. Your feedback is highly valued and will certainly be taken into account as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village. Therefore, we would like to apologize for any inconvenience you may have experienced during your stay. Please be assured that your concerns are being taken into consideration and we will do our best to address them and eliminate their occurrence in the future. We are committed to satisfying all guests to the best of our ability while balancing everyone's needs and wants. On behalf of our entire team, we thank you for your preference and loyalty and look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your "home away from home" experience! Cordially, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Once again, a wonderful vacation. We only just bought in November, and zero regrets. Angel on the beach is one of the hardest workers I’ve ever come across. Can’t wait to return at the end of November.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise Village Group, Agency / Consultant at Paradise Village Beach Resort & Spa
Responded 1 week ago
Dear Guest, Thank you for sharing your experience about your recent stay in Paradise Village Resort. We are happy to know you had a great time at our beautiful resort while you were pampered and taken care of by our amazing staff. We would be honored to host you again soon to continue exceeding your expectations Best regards, Concierge Desk.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went here for the first time in March 2023 with 3 friends for 5 days. The resort is older but that wasn't really a problem. Very clean, someone is always wiping something. Ample chairs by the pools and the beach. The beach is HUGE!! it is really nice but with the waves being so big you can't just float in the ocean. That was too bad. But such a great beach for walking. I didn't walk too far but it seems like you can walk for days and that was a great thing. There is a Paradise Plaza which is a mall and has a grocery store, a starbucks, and other shops and restaurants about a 2 min walk from the resort. I really liked that. If you are not staying all inclusive it is close to get water bottles and other food. This resort is not a true all inclusive. I wasn't aware of that until after I booked. The biggest let down was, as we purchased all inclusive, that we could only eat at the buffet for dinners. There are 3 other restaurants on the property but if we went there we had to pay. That really sucked!! We were able to make one reservation at a restaurant so we did at the mexican. However, the menu was mainly seafood. It was the strangest mexican restaurant I have ever been to. We paid to eat at the Sky Bar on our last night and that was awesome. Food was super good and drinks were good and service was fantastic. However, there weren't many people there. It is lounge food but really good. Fish and chips and shrimp tacos were awesome. Service by the pool was slow. It really was disappointing. The servers are doing their best and really moving, but the food prep would take an hour to get lunch. Drinks came a bit quicker but the food took forever. And if you order the pizza be aware it is a large size pizza, not a personal size. I didn't know that and they should tell you as so much was wasted, it was a shame. Pool food was very good, once it arrived. Ice cream wasn't included in the all inclusive and that was a let down too. Not what I'm used to at all. They should market the resort better so you know what you are getting. And, if you order anything from a server you have to sign a bill (which for all inclusive there is nothing owing) but the first day we didn't know and they came to our room for a signature. They ask your room when you order. Now that wouldn't be a problem but like I said the servers try but aren't always around so you have to hunt them down. I don't like that. You couldn't go to any bar really and just order, that was strange to me. A server would always come up and ask you what you wanted. But then you have to wait for him to get it for you when it is done. That service just didn't work for me. No swim up bar but I guess the resort was more for families when originally built. It is more of a family and senior resort. Not loud which I did like. Check in and out took a while. You get a wrist band which has a number and DON'T LOSE IT or else they will charge you $100 USD. Mine was so loose I went to get a new one. They have to cancel the number of my current one and replace it with the new one. Apparently they have had issues with people taking them and giving them to other I guess. People were friendly and helpful and I felt very safe there. Rooms are roomy with a kitchen and living area, big balcony. Full fridge is nice for water bottles. Beds aren't great. Kind of hard. Shows in the evening were quite good. Entertainment staff were good. Overall it is an ok place to stay. I don't think I would recommend the all inclusive unless you plan to drink A LOT of alcohol. It would be interesting to see the price difference for comparison. Pictures online are accurate and true to reality. I asked many people and no one knows why there is a Tiger on the property. Her friend Duke passed away in December 2022 which is sad and now she is alone. I really hope they don't replace her once she is gone. She looked so bored and sad. It would have been interesting to see her being fed but we didn't know when that happened.…
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise Village Group, Agencia/Consultora at Paradise Village Beach Resort & Spa
Responded 2 weeks ago
Dear Guest, We thank you and we appreciate for letting us know the opportunity areas that you detected during your stay. All information provided by guests is very important to offer the best experience possible. We appreciate your feedback. We look forward to host you again in the near future. We will do everything possible you have great and memorable holidays next time. Regarding your comment about the tigers, we would like to mention that they have born in captivity and it will be very difficult for them to survive on their normal habitat and probably somehow a bit cruel to let them go. But in order to make sure that the animals in our zoos are received the care as they need, we have a full time qualified veterinarian plus helpers in charge only of the two zoos, which cleans and take care of the animals and their facilities. Please note that to have these kind of species definitively in Mexico you need to have the approval from the authorities it is illegal not to. Paradise Village played an important role in widening Mexico's Bengal gene pool by producing healthy, genetically sound tigers for zoos and compounds throughout Mexico. The first tiger that was given to us was in 1996 from authorities, and was given in order to preserve the specie from circus depredators, to mention that within this time we had 78 tigers born, that were donated to different zoos. Periodically we have government inspections that always come to visit us in order to make sure that everything is doing well. In fact there is a few articles from a magazine that talks about the good care that we are doing with these animals since the majority born in captivity. The Paradise Village Group is a very big supporter of the wild life in the area, and we indeed do the best that we can to preserve it. Another example of this can be that since several years ago and depending of our space we are receiving from the government authorities a mistreat animals and we are taking good care of them. Thank you once again for your comments and we will be more than happy to see you in our Resort. Cordially, Warmest regards, Concierge Desk.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alejandra in Izmal Tours was very helpful. Sarahi in reception worked hard for us on solving a room problem! Yosi in Tulum dining hall is not only efficient and professional, but she is a lot of fun! Lucio in the concierge office was also very helpful. Paradise Village is a great place to visit!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise Village Group, Agencia/Consultora at Paradise Village Beach Resort & Spa
Responded 2 weeks ago
Dear Guest, Thank you for choosing Paradise Village Resort and for sharing your feedback on Trip Advisor. We are so glad that you had a relaxing experience. We hope to have the opportunity to welcome you again soon. Regards, The Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alejandra was amazing help to book our tours. She has helped us for the last three years to book tours that we have loved. She has great advice and great prices. We have taken a couples tour to an island, family with 4 children on the pirate ship tour, same family to Las Caletas which was the best family tour and Two separate times to see the dolphins. I love that my children get to experience marine life and hopefully grow their love of wildlife to help protect it in the future. Thank you Alejandra!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise Village Group, Agencia/Consultora at Paradise Village Beach Resort & Spa
Responded 3 weeks ago
Dear Lindsay, Thank you for sharing your experience about your recent stay in Paradise Village Resort. We are happy to know you had a great time at our beautiful resort while you were pampered and taken care of by our amazing staff. We would be honored to host you again soon to continue exceeding your expectations Best regards, Concierge Desk.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our 2nd visit to Paradise Village and can’t wait to return again later in 2023. We would like to give a special thanks to Angel out at the pool, Angel provided awesome friendly, and professional service. We can’t wait to see Angel again later in 2023.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise Village Group, Agencia/Consultora at Paradise Village Beach Resort & Spa
Responded 3 weeks ago
Dear Guest, Thank you for choosing Paradise Village Resort and for sharing your feedback on Trip Advisor. We are so glad that you enjoyed your second visit to our resort. We hope to have the opportunity to welcome you again soon. We will be sharing your comments with Angel to continue encouraging him to offering the service that you deserve. Regards, The Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is right on a great beach. You can call the day before to reserve your palapa, a place on the sand with a thatched roof where you can sun or sit in the shade. The beach staff worked very hard to be sure you had the lounges or chairs that you needed. The staff was always very friendly. We have been going there off and on for a long time, and we have always had a good experience
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise Village Group, Agencia/Consultora at Paradise Village Beach Resort & Spa
Responded 4 weeks ago
Dear Melanie, Thank you for choosing Paradise Village Resort and for sharing your feedback on Trip Advisor. We are so glad that you had a relaxing experience. We hope to have the opportunity to welcome you again soon. Regards, The Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you look past the poor communications, average food, and have no expectations of gettimg the room type you request, it's relaxing, on a great strip of beach, surrounded by fantastic restaurants in and around Neuvo. The resort is remodeling which us very nice
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paradise Village Group, Agencia/Consultora at Paradise Village Beach Resort & Spa
Responded 4 weeks ago
Dear Mary, On behalf of the Paradise Village Group, we would like to thank you for taking the time to complete your comments regarding your recent stay. Your feedback is highly valued and will certainly be taken into account as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village. Therefore, we would like to apologize for any inconvenience you may have experienced during your stay. Please be assured that your concerns are being taken into consideration and we will do our best to address them and eliminate their occurrence in the future. We are committed to satisfying all guests to the best of our ability while balancing everyone's needs and wants. On behalf of our entire team, we thank you for your preference and loyalty and look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your "home away from home" experience! Cordially, Concierge Desk.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$157 - $245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
paradise village hotel nuevo vallarta, paradise village beach hotel, paradise village nuevo vallarta, paradise village puerto vallarta, paradise village beach resort & spa
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
700
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Claim Your ListingPARADISE VILLAGE BEACH RESORT & SPA $194 ($̶3̶7̶1̶) - Updated 2023 Prices & Reviews - Nuevo Vallarta, Mexico
Frequently Asked Questions about Paradise Village Beach Resort & Spa
Which popular attractions are close to Paradise Village Beach Resort & Spa?
Nearby attractions include Paradise Plaza Shopping Center (0.2 miles), Sunset Market (0.2 miles), and Stage and Forum Nuevo Vallarta (0.3 miles).
What are some of the property amenities at Paradise Village Beach Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Paradise Village Beach Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Paradise Village Beach Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Paradise Village Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Paradise Village Beach Resort & Spa?
Conveniently located restaurants include Maizul, Eddie's Place Nopal Beach, and MoonStar Cafe.
Are there opportunities to exercise at Paradise Village Beach Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Paradise Village Beach Resort & Spa located near the city center?
Yes, it is 0.5 miles away from the center of Nuevo Vallarta.
Are any cleaning services offered at Paradise Village Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Paradise Village Beach Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Paradise Village Beach Resort & Spa?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (5.6 miles).