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Paseo de los Cocoteros No. 18 Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63735 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Occidental Nuevo Vallarta
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#14 of 35 hotels in Nuevo Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city.
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Property amenities
Free parking
Paid internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Valet parking
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Special diet menus
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Spanish
Location
Full view
81Good for walkers
Grade: 81 out of 100
20Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
Paseo de los Cocoteros No. 18 Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63735 Mexico
Name/address in local language
Getting there
Rental CarsSee all Nuevo Vallarta rental cars
6736Reviews698Q+A100Room tips
Reviews
Traveler rating
- 3,853
- 1,818
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- 267
- 215
Time of year
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Popular mentions
Our stay at Occidental resort was good. I say good because some of the staff were kind and some weren’t the friendliest. We unfortunately didn’t have a great experience at one of the resorts restaurants (Tokyo) the staff was not kind, starting from the host to the waiter. The waiter was rushing us and stated “you guys need to order because it’s getting late and turned to look at the wall as if there was a time clock as he said that and all three walls were empty” aside from that our stay at occidental was nice. Our bartender at the lounge/lobby area treated us very well. One major complaint I do have is that we kept getting insect bites in our room and we came to real size we had what it looked like bed bugs on our mattress !
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Date of stay: July 2021Trip type: Traveled with family
Helpful
Hotel's Favorite
We went the end of May with some hesitation since this was the first time we have traveled since Covid. Pablo at Occidental Reservations assured me that their properties in Mexico are taking extreme precautions to keep everyone safe and he was so right. Thank you Pablo for making our family feel safe before we booked. First let me say that the staff worked so hard in keeping everything clean and all the guests happy. The food was the best we have had in years and all the activities were up and running. Abel from the First Club was so helpful in getting us reservations to the restaurants and to answer all our questions. FYI the resort has a clinic on site where you can get your Covid test to return to the States. Our family vacation couldn't have been better - see you next year!! …
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Dirección General, Owner at Occidental Nuevo Vallarta
Responded Jun 14, 2021
Dear Sandra, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We would like to thank you for choosing Occidental Nuevo Vallarta in your recente vacations to Riviera Nayarit. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered by our staff. Be sure we will give your heartwarming review, we know our team would like to hear your comments. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Nelly Sánchez | General Manager
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Such a great experience. Great food and a really nice pool. So nice to relax with Eric Cerna, Karen Himojosa and their team who took amazing care of us. Jessica, who ran the kids club was amazing. She didn’t just make sure the kids had fun she invited them in and really helped to give the parents a break. Our 7 year old had a blast every day. We saw some comments about slow check in but we had no issues. The activities every day were great. Volleyball, pool games etc. It was a mix of American and Mexicans and everyone was having a great time. They really want everyone to have fun. We also loved the visits from Pablo the Iguana every day!!! Also the internet is really good if you need it.
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Date of stay: July 2021Trip type: Traveled with family
Room Tip: We drove from the airport. Easy to park. About 35 minutes from good surf beaches.
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Helpful
I loved the service— Puc, Gabriela, and Aracely were very professional and lovely. They made me look forward to eating every meal. :) I would definitely recommend and I would love to come back someday.
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Date of stay: July 2021Trip type: Traveled with family
Helpful
Great breakfast at Le Buffet! We had a group of 8 girls and they were accommodating. Lots of delicious food options and excellent service. Our waiters were Puc and Kevin; they were fantastic! We also had a nice view of the Zumba class. It looked really fun! We also love the location with beach access.
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Date of stay: July 2021Trip type: Traveled with friends
Helpful
Response from Dirección General, Propietario at Occidental Nuevo Vallarta
Responded 2 days ago
Dear Amanda, Thank you very much for the time you spent to share your personal impressions of your stay at our hotelOccidental Nuevo Vallarta.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Cordially, Nelly Sánchez | General Manager
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PRICE RANGE
$184 - $366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental grand nuevo vallarta hotel nuevo vallarta, occidental allegro hotel nuevo vallarta, nuevo vallarta occidental allegro hotel
FORMERLY KNOWN AS
Barcelo Occidental Nuevo Vallarta
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
274
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Claim Your Listing Frequently Asked Questions about Occidental Nuevo Vallarta
Which popular attractions are close to Occidental Nuevo Vallarta?
Nearby attractions include Nuevo Vallarta Beach (0.2 miles), Riviera Farmers Market (0.2 miles), and Paradise Plaza Shopping Center (0.1 miles).
What are some of the property amenities at Occidental Nuevo Vallarta?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Occidental Nuevo Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Occidental Nuevo Vallarta?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Occidental Nuevo Vallarta?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Occidental Nuevo Vallarta?
Conveniently located restaurants include Omaggio, Il Pescatore, and Santo Taco Taquería.
Are there opportunities to exercise at Occidental Nuevo Vallarta?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Is Occidental Nuevo Vallarta located near the city center?
Yes, it is 0.3 miles away from the center of Nuevo Vallarta.
Are any cleaning services offered at Occidental Nuevo Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Occidental Nuevo Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Occidental Nuevo Vallarta?
The staff speaks multiple languages, including English and Spanish.