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Paseo de los Cocoteros No. 18 Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63735 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Occidental Nuevo Vallarta
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 32 hotels in Nuevo Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city.
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Full view
Property amenities
Free parking
Paid internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Valet parking
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Special diet menus
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Spanish
Location
Full view
80Somewhat walkable
Grade: 80 out of 100
17Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
Paseo de los Cocoteros No. 18 Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63735 Mexico
Name/address in local language
Getting there
Rental CarsSee all Nuevo Vallarta rental cars
6,415Reviews673Q+A100Room tips
Reviews
Traveler rating
- 3,648
- 1,775
- 549
- 246
- 197
Time of year
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Popular mentions
During crazy pandemic times, it was reassuring to know that the hotel was very pro-active in their sanitation routine. The specialty restaurants were really good with excellent service and food. They take extra special time to ensure we were pleased. The pool was always sparkling and clean.
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded yesterday
Dear Samuel and Deborah, We would like to thank you for choosing Occidental Nuevo Vallarta and for sharing this wonderful review of your recent stay among us. We are happy to know we offered you a safe and comfortable stay, in Occidental Nuevo Vallarta we have adapted our prevention and hygiene procedures to ensure the utmost safety and well-being of our guests and staff, at our hotel. For this purpose, we have created a program called We care about you, which includes a series of measures to ensure you can enjoy your vacation with complete peace of mind. Likewise, we are thrilled to read that you enjoyed the beautiful pool, as well as the gastronomic experience, as we strive to provide our guests with a caring and personalized service. We will definitely congratulate the whole team for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon Best regards, Nelly Sánchez / General Manager
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Hotel's Favorite
Our trip was fantastic, due to the exceptional care and service of many wonderful people, starting with checkin with Able. Breakfast and lunch dinner with Tito, Julio, Micheal and Alberto, in the Royal Club. Pool activities with Jorge and Vincent, so much fun. David at the Italian Restaurant. Enjoyed the great service of Julio, Hector. And Victor, the lifeguard. Tere, our housekeeper, great job. Javier, at the guard gate was so nice and helpful. All Covid precautions were taken by staff. Thank you, to all of you, you went over and beyond in your service! We miss you! GOD bless you all!
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Date of stay: August 2020
Value
Service
Sleep Quality
Room Tip: New tower was very nice.
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Helpful
Responded 2 weeks ago
Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are pleased to know that we have achieved our goal; offering you a fantastic stay in your first time in the pacific; thanks to our service and to our ¨We Care About You¨ plan that ensures comfortable and safe vacations. Likewise, we are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service, thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Nelly Sánchez / General Manager
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We stayed at the resort for a week & it was amazing. Julio, Luis, Fernando and Erick took care of us every day. They made sure we had drinks, chairs, towels, anything we needed. They really went above and beyond! Few things to note about the resort: you have to make dinner reservations daily starting at 9am (cannot make them in advance unless you’re a royal level member) which was an inconvenience but not terrible. There was usually a line at 9am as well. All of the restaurants aren’t open daily either so you’ll just have to be flexible each day. With COVID restrictions, there are limited capacities. The restaurants are all pretty good! The Buffet is about what you would expect from an all-inclusive buffet. It was good but nothing over the top amazing. The restaurants are much better. Men have to wear pants to the Japanese & Italian restaurant - so pack accordingly! There was one worker named Gusamo (not sure I spelled it right) who made a comment to me & my girlfriend that we shouldn’t drink anymore beer because we were fat (he possibly meant it would make us fat but regardless - not a comment you should make to females in a bikini). Overall - this resort was a great escape for a week! We had a great time and enjoyed ourselves and the staff truly made us feel welcome! …
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Date of stay: October 2020Trip type: Traveled as a couple
Helpful
Responded yesterday
Dear Cory, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Likewise, we thank you for the feedback shared regarding the gastronomic experience, we have taken important notes of all aspects to continue improving the experience. On the other hand, we also have taken good note of the comment made by a member of the staff, we are truly sorry about the situation, and we do agree that is not a proper comment; please rest assured that we will follow up on this issue to avoid future situations of this type. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Nelly Sánchez / General Manager
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Fernando, Luis, Julio and Erick were extremely attentive and always kept our drinks full! They remembered us from the first day and made sure our experience at both the beach and the pool was the best it could be. They went above and beyond all seven days!
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Date of stay: October 2020Trip type: Traveled with friends
Helpful
Responded yesterday
Dear James, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you fully enjoyed your stay among us. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Nelly Sánchez / General Manager
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Eric, Julio, Louis, Fernando (Pee Wee) treated us amazingly took care of our every need! We never wanted for anything on our trip. The beach views were epic and I would definitely come back here again!
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Date of stay: October 2020Trip type: Traveled with friends
Helpful
Responded yesterday
Dear guest, We would like to thank you for this lovely review you shared following your recent visit to Occidental Nuevo Vallarta and we are delighted to read that we were able to match your holiday expectations. Moreover, we are thrilled to read that you enjoyed the beautiful views and we thank you for your wonderful comments on service which of course have been shared with the entire team, specially with Erick, Julio, Luis and Fernando. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Nelly Sánchez / General Manager
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PRICE RANGE
$184 - $366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental grand nuevo vallarta hotel nuevo vallarta, occidental allegro hotel nuevo vallarta, nuevo vallarta occidental allegro hotel
FORMERLY KNOWN AS
Barcelo Occidental Nuevo Vallarta
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Vallarta
NUMBER OF ROOMS
274
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Claim Your Listing Frequently Asked Questions about Occidental Nuevo Vallarta
Which popular attractions are close to Occidental Nuevo Vallarta?
Nearby attractions include Nuevo Vallarta Beach (0.2 miles), Riviera Farmers Market (0.2 miles), and Paradise Plaza Shopping Center (0.1 miles).
What are some of the property amenities at Occidental Nuevo Vallarta?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Occidental Nuevo Vallarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Occidental Nuevo Vallarta?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Occidental Nuevo Vallarta?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Occidental Nuevo Vallarta?
Conveniently located restaurants include Omaggio, Il Pescatore, and Santo Taco Taquería.
Are there opportunities to exercise at Occidental Nuevo Vallarta?
Yes, guests have access to a pool and a fitness center during their stay.
Is Occidental Nuevo Vallarta located near the city center?
Yes, it is 0.3 miles away from the center of Nuevo Vallarta.
Are any cleaning services offered at Occidental Nuevo Vallarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Occidental Nuevo Vallarta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Occidental Nuevo Vallarta?
The staff speaks multiple languages, including English and Spanish.