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Occidental Grand Nuevo Vallarta

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Occidental Grand Nuevo Vallarta
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2,367 Reviews from our TripAdvisor Community

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Showing 1,925: English reviews
White Rock, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

We went to The Occidental for our honeymoon and had a wonderful time. Our room was great, wonderful view. We had a choice of restaurants but liked our fine dining in the Royal Club. Our waiters Rafael and Jesus treated us royally as did Carlos our barman. Rudolfo managed The Royal Club and looked after us very well exceptional. All... More 

Helpful?
Thank bowman378
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Left the kid and the dog. So fun to play in the surf and enjoy nonstop libations from Eduardo and Augustin. (Please don't be cheap. Tip your servers they work very hard) Food was fresh and good. Rooms are clean. Visited at prime time 3 years ago and i have to say the off season is where it is at... More 

Helpful?
Thank Ashley L
Toronto, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is a beautiful hotel with great staff. I would like to mention Cesar and Julio from the First Club. Always ready to provide whatever was asked. In the buffet dining area, there was David, Samuel, L Alberto who were always ready with a welcoming smile and super service. Eduardo, Alejandro and Jorge (taxi) were equally welcoming and eager to... More 

Helpful?
Thank _rosethomson50
California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Went to Occidental with my husband for an anniversary 7 day getaway. most wonderful people who work there. Always treated us with care and loved. we had a server Jesus Rodriguez at the buffet , he was absolutely wonderful amazing most kind person we ever met. I'll start with one day they had a Mexican day and I was a... More 

Helpful?
1 Thank Kyrkyrashik
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Kyrkyrashik, Thank you for your sharing your experience about Occidental. It is wonderful to know that your anniversary was well spent here with our wonderful staff. It is great to see by the details of your review that Jesús made such a great impression on you and helped create unforgettable memories. I will be sure to share your compliments... More 

Seattle WA
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

The Occidental Grand Nueva Vallarta was excellent! I know the awesome memories will last forever. They obviously work very hard to ensure a good experience; they deserve a thoughtful review, categorized below (I tried to include a lot of detail, so this is a long review): SAFETY: Despite hand-wringing by Grandma that we’d be kidnapped by a drug cartel, or... More 

Helpful?
5 Thank suelynnie
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear suelynnie, I would like to thank you for your excellent and unique review. It is great to see by the details of your review that our team was sure that you went home with unforgettable memories and a taste of wanting to return. I would also like to thank you for addressing the common fears that travelers have when... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Occidental Grand is a very well decorated place set on a beautiful piece of property with lovely flowers, and greenery. Sculpted walls and nice pools. Like most resorts. Its people like Carlos Mora Crick that make this place great. I will go again, and again.

Helpful?
1 Thank seetee14
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear seetee14, Thank you for your excellent review. You are very correct on your opinion. What makes our property great and different from the rest is our staff. We have people who have been part of this great family for almost 20 years. I will be sure to share your compliments with everyone here today as well as the rest... More 

Toronto, Ontario
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great resort - not too big. Great food!! My husband and I went to just relax and that was the perfect place to do that. Nice location in Nuevo Vallarta out of the hustle and bustle of Vallarta. Located right on the beach and within walking distance to shops and groceries. Can easily take the bus to Vallarta for the... More 

Helpful?
Thank 914shannonm
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear 914shannonm, Thank you for your great review. I am glad you and your husband were able to relax in our wonderful resort and that you liked our location. We hope to have you back again soon. Sincerely, Rodolfo Pacheco General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff at this beautiful resort were outstanding! Our trip started with excellent service from Armando at Gray Line who provided our transportation to and from the hotel, as well as scheduling our excursions later in our trip! Check in was smooth and courteous thanks to Mario at the registration desk. The bell boy Erick delivered our bags quickly. Carlos... More 

Helpful?
2 Thank Tammy B
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Tammy B, Thank you for your great review. I am pleased that you found our resort outstanding and our service excellent. It is great to see by the details of your review that our team was sure that you went home with unforgettable memories and I will be sure to share your compliments with everyone here today. We hope... More 

Seattle, Washington
Level Contributor
92 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff that helped me, Samuel, Erik and Alejandro Botones were exceptional. Also, the overall hotel was a grand place with terrific food and many activities. I thoroughly enjoyed myself. The one drawback was some of the rooms functions were not working such as many of the lights, drawers and closet doors not sliding, but overall it was fine.

Helpful?
1 Thank Cathy S
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Cathy S, Thank you for your great review. I am pleased to see that you found our staff to be helpful during your stay with us and that your overall experience was enjoyable. I would also like to thank you for your valuable feedback in regards to some of your room functions. I have spoken with our maintenance manager... More 

Vancouver, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I came here for our honeymoon, and had such a great time! We had chocolate covered strawberries and champagne waiting for us in our room upon arrival. All the employees were so friendly and helpful. We stayed for a whole week, so we got to know quite a few employees. The bellboys and the servers in the... More 

Helpful?
1 Thank laurasarkkinen
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear laurasarkkinen, Thank you for your excellent review and for spending your honeymoon with us. I am pleased that you enjoyed the amenities that where left especially for you upon arrival. I will share your review with the rest of the team. We hope to see you and your husband back again soon! Sincerely, Rodolfo Pacheco General Manager More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Grand Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18, Villa 8 Fracc. Nautico, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $143 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Grand Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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