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Occidental Grand Nuevo Vallarta

Certificate of Excellence
Paseo de los Cocoteros No. 18, Villa 8 Fracc. Nautico, Nuevo Vallarta 63732, Mexico
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2,276 Reviews from our TripAdvisor Community

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Showing 1,861: English reviews
Woodland, Washington, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

The staff at Occidental Grand were amazing! Erik was always attentive to our needs at meal times and ensured we had everything we needed, as did Juan. For activities, Jonathan and Andres were phenomenal. They went out of their way to engage us in fun activities and make connections with us on a personal level. Carlos and Rene were outstanding... More 

Helpful?
Thank Julie Ann O
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

My cousin and I stayed from July 15-22, and had an absolutely amazing time. The lobby bar had 3 fabulous staff members--Eduardo, Marisol and Yessica. They were beyond personable and the drinks Eduardo made for us were out of this world! He made a plethora of shots and cocktails, and offered friendly advice about going into town as a tourist.... More 

Helpful?
1 Thank Rupinder N
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed there from June 30th to July 14th, 2016. I have been to many resorts in the south and I can honestly say that this was the absolute best one for food. The variety and quality of the food is amazing. They offer choices which cater to many lifestyles. My family are big meat eaters and I am a... More 

Helpful?
1 Thank SitaMontreal
Seattle
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

After a good night's sleep in the clean and bright room, the day starts off very pleasantly with Gabrielle the hostess and our favorite server Guadalupe at breakfast. Then Carlos at the pool bar and Cindy the waitress sure made the afternoon enjoyable in the beautiful areas overlooking the Pacific Ocean. Don't miss Ivonna at the Spa for a relaxing... More 

Helpful?
1 Thank travelprof8
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear travelprof8, I would like thank you for taking your time to provide us with your excellent review. I have shared your compliments with Gabrielle, Ivonna and Guadalupe and in return they send many thanks to you for remembering their hard work. It is great to see that you notice all of the daily efforts that are made to keep... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband, kids (ages 2 & 4) and I stayed at this hotel two weeks ago. We could not have asked for a better experience. I've outlined our experience below: PROS: - CUSTOMER SERVICE!! It does not get better than this. EVERY SINGLE employee greeted us warmly and asked us if there was anything they could do to make our... More 

Helpful?
1 Thank Jgarcia212
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Jgarcia212, I would like to personally thank you for your excellent review. I am very proud to see such wonderful compliments of our team and the hard work they put in to be sure that you and your family had the most enjoyable holiday with us. It is our pleasure to accommodate our guests in the way they desire,... More 

Milpitas, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Good people and great hospitality service. I traveled with my wife and two other couple.We all have each our own rooms. Carlos from team of bell boys did a terrific job and making us feel welcome as soon we arrived to check in. Yesica and Eduardo from the lobby bar also did a great service in taking care of our... More 

Helpful?
1 Thank Jason E
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Jason E, Thank you for your excellent review. I am very honored to have been the first resort you have visited in Puerto Vallarta. We ensure that all of our standards are always at the highest so our guests have the best experience and leave with unforgettable memories. I can see you experienced this first hand with a number... More 

Redwood City, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel was AMAZING the staff was awesome, they attended us our every need which was excellent the food was amazing, everything was awesome I loved it! I also bought Wifi for up to 12 hours for ten bucks and it worked perfectly fine! I don't understand why people complained about the wifi! There was one night one of the... More 

Helpful?
1 Thank jocygnre
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear jocelyngonzalez66, Thank you for your excellent review. I am truly thrilled to see that you had an amazing holiday with us. It is great to see your positive feedback of your recent experience. It is always great to see that our guests had a very relaxing and unforgettable holiday with us, I will be sure to share your review... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

We found majority of the staffs are very courteous and friendly. It made us felt welcome! In general everything was average. Except for the food they were excellent. Room maid services, need improvement, someday there were no fresh towels in the room after cleaning. Good location and transportation to down town is convenient. We enjoyed our stays at this resort... More 

Helpful?
1 Thank Thomas L
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Thomas L, Thank you for your excellent review. I am very pleased to see that you had a wonderful holiday experience with us recently. Our mission is to continuously improve our standards so every time our guests return they are surprised each time with new and more memorable experiences. I hope to welcome you back again in the near... More 

Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My wife and I decided to say at the Occidental Grand Nuevo Vallarta to celebrate our 45th wedding anniversary. We booked our seven day vacation based on the amenities that the resort provided for our anniversary celebration, the pictures describing the facilities, and cost. I have to say that our expectations were far exceeded. When we arrived at the resort... More 

Helpful?
1 Thank msnyder2009
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear msnyder2009, I would like to personally thank you for your excellent review and also to congratulate you again on your anniversary. I am very proud of our whole team for ensuring that your anniversary holiday was nothing short of perfection. I know the team upon hearing of your lovely compliments will use them as motivation to continue their hard... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

The beach, wonderful and inviting . The pool bartenders Benjamin and Rene were attentive. The Italian restaurant fantastic (reservations only) the buffet restaurants (2) had a great variety. My concerns: 1. I wasn't aware I would have no balcony. Any place on the beach should have a balcony or at least a window that opens or cracks 2. Condensation in... More 

Helpful?
1 Thank Meloknee
Rodolfo P, General Manager at Occidental Grand Nuevo Vallarta, responded to this review

Dear Meloknee, Thank you for taking your time to provide us with your review. I would like to apologize that your experience was not as you had hoped it would be. Unfortunately the resort does not have balconies on all of the room but we do have patios based on availability. We are always looking for ways to create better... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Grand Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18, Villa 8 Fracc. Nautico, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $149 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Grand Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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