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ClubHotel RIU Jalisco

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ClubHotel RIU Jalisco
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4,038 Reviews from our TripAdvisor Community

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There are newer reviews for ClubHotel RIU Jalisco
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Showing 3,523: English reviews
saskatoon
Reviewed 1 week ago

We went to this resort on a Sunwing trip last minute flight 1 year ago. . Don`t pay full price for this hotel. Food good some nites in the buffet, but ok, beach great, drinks great. All around a good place. The big problem is the specialty restaurants have to be booked one at a time, starting at 7 in...

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Helpful?
3Thank dogSaskatoon
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We appreciate your positive comments about the beach and the drinks. On the other hand, we would like to inform you that we have changed our policy regarding the specialty restaurants and these no longer require prior booking and are now...

Chicago, Illinois
Reviewed 1 week ago

Very disappointed. This is our 4th stay at a Riu Resort and there is no comparison to the others. Not any thing we expected. We wanted to relax during our vacation and now on day 5 still have not been able too. Other guests are noisy all through the night. Drunk in the hallways yelling out to each other. Then...

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Helpful?
3Thank Miriam F
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels of quality in our hotels throughout the world. We are very sorry to...

Rockford, Illinois
Reviewed 2 weeks ago

For the hotel rating, I think you can get more bang for your buck elsewhere. I've stayed at RIU's before and had an excellent experience. It seemed like the resort was way understaffed and we couldn't even get water or a drink with our meals. The hotel did not meet my expectations of a RIU resort. Maybe it is only...

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Helpful?
1Thank tdalton
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels of quality in our hotels throughout the world. We are deeply disappointed to...

Chicago, Illinois
Reviewed 2 weeks ago

I must admit, I was checking reviews on daily basis because I was so nervous the hotel was going to be horrible. Check in and Check out was so fast and the staff at the desk or so nice and helpful. We were on the 5th floor facing the beach and the view was amazing!! (Just wish there was a...

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4Thank MsAndrea10
Reviewed 2 weeks ago

from the time we arrived at the hotel till the time we left ,the staff took good care of us. The food was great always a place to eat. The room was very clean and each day the maid cleaned very well .leaving us a towel one day folded up as a little pet .Was nice not to have to...

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2Thank Darryl B
Newcastle-upon-Tyne, United Kingdom
Reviewed 2 weeks ago

Was really worried about coming here after reading some bad reviews but on the whole had a pleasant stay. Check-in was quick. Our room was basic but clean, maid service was good every day, plenty of towels and bed always changed. The minibar and fridge in the room always stocked to the hilt with water, soda, cola and sprite. The...

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5Thank Lisalass
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We welcome all constructive criticism, as it helps us to improve in the future. On the one hand, we would like to thank you for bringing up your satisfaction regarding our fabulous beach, clean hotel, food in both main restaurant and...

Reviewed 2 weeks ago

While the resort is nice enough, the beach is beautiful, and the staff is friendly, the food is TERRIBLE. I'm surprised to see so many reviews about how great the food is. Perhaps because we went during the week (arrived on a Tuesday, left on a Friday), we got the barely edible food (I'm talking about cheese disintegrating in your...

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Helpful?
1Thank Victoria P
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you very much for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. For us every comment is helpful in improving the hotel’s services and for ongoing and future staff training. In order to fulfil every guests´ expectations regarding food, our main buffet and specialty...

Vancouver, Canada
Reviewed 2 weeks ago

This was an amazing hotel. Great food, good selection, clean, good entertainment and activities. Staff were very hard working. Location was great for long walks on the beach or taking local transit into Puerto Vallarta. Rooms were stocked with drinks and they said they would restock every 2nd day and when they didn't a simple request and it was all...

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7Thank LuRo06
Kitchener, Canada
Reviewed 3 weeks ago

We were there for a friends birthday and visited from Oct. 31 to Nov 7/16. Our weather was beautiful all week and hot. The ocean was warm and the beach is beautiful. The hotel supplies body boards for free at the Scuba Hut. We were in the ocean every day and you are hard pressed to find a nicer beach....

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9Thank lynnemassel
Edmonton
Reviewed 3 weeks ago

My adult daughter and I (in my 60's) spent a week here and had a wonderful time.... with one exception.... although the hotel advertising mentions quiet nights, we were wakened several nights by loud yelling and shouting from those who were still attending the disco. Security did try to quieten things down but it was really annoying and did affect...

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6Thank TwilaT
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 Miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 6-story building * 2 km / 1.25 Miles from various shops * 13 km / 8 miles from the airport * 300 m / 990 ft. From Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about ClubHotel RIU Jalisco

Address: Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $137 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel RIU Jalisco 3.5*
Number of rooms: 700
Reservation Options:
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Also Known As:
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Hotel Style:
#15 Spa Hotel in Nuevo Vallarta
#16 Top resorts Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from ClubHotel RIU Jalisco staff and other travelers.
229 questions
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Questions? Get answers from ClubHotel RIU Jalisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want to sleep, get a room on the back of the hotel/no view overlooking empty lot”
 of 5 bubbles ricktorontoToronto, 4 days ago | Read review
“The ocean view or partial ocean view rooms are great. Upgrading to a junior suite is worth it.”
 of 5 bubbles bkp240, 6 days ago | Read review
“there all ok”
 of 5 bubbles dogSaskatoon, 1 week ago | Read review
“Ask where is your room is on a map when you check in. Nothing like street noises to add to all the hallway noises.”
 of 5 bubbles 258miriamf, 1 week ago | Read review
“Ask for a view facing the ocean.”
 of 5 bubbles MsAndrea10, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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