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ClubHotel RIU Jalisco

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ClubHotel RIU Jalisco
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4,035 Reviews from our TripAdvisor Community

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Showing 3,521: English reviews
Wakefield, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed yesterday NEW

After reading some reviews i was a little bit worried about visiting here, i can honestly say this hotel was brilliant. It was spotless and clean, the maids did a fantastic job of rooms, always clean towels and a little creature made out of towels left on our bed. The grounds of the hotel are lovely, there are a couple... More 

Helpful?
4 Thank granshaz
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

First of all Excellent service! The food was amazing. We went to other all inclusive hotels and we had to make reservations. Not on this hotel! We enjoy all the shows! They were fun and diverse. If I have to complain about something is that we didn't have Wi-fi on the rooms. Other than that we had a wonderful time!!

Helpful?
2 Thank Lorena C
Douglas, Wyoming
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW

I have stayed at the Riu Jalisco on 7 different vacations, ranging from couples vacations to family vacations. The stay on this occasion was, as usual, wonderful. The resort has been remodeled and the rooms, lobby, restaurants etc are all even better then before. The rooms are great, especially for families. The kids adjoining room was set up wonderfully with... More 

Helpful?
5 Thank bkp240
Winnipeg
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 days ago NEW

My wife and I stayed at the Riu Jalisco Nov 18-25, 2016 and enjoyed the resort very much. It exceeded our expectations on a lot of levels. It was about a 20 minute bus ride from the airport, check in was very quick and our room was great. We had a very comfortable king size bed, balcony, safe in the... More 

Helpful?
11 Thank Trader53
Leeds, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 days ago NEW

The Hotel Jalisco is absolutely beautiful. It is set right on the beach and has two pools - one with a swim up bar. Beach towels are free and clean ones are constantly available. There is a main restaurant and 4 speciality restaurants, none of which now need prior booking. (We were told prior booking used to be the case).... More 

Helpful?
9 Thank Lesley H
Glasgow
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW via mobile

One of the best holidays I've ever been on. We are here now and we love it. 24hr all inclusive hotel. Free sunbed towels everyday. There is so many staff always eager to help and please you. The rooms are big very clean. There is also a bar in the bed room. 4 restaurants and a buffet restaurant also there... More 

Helpful?
5 Thank Susan D
kidderminster
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 4 days ago NEW via mobile

Well im writing this while sat by the pool. Id first like to say im a well travelled person whos stayed in some nice hotels Bahia, iberastar and hiltons This place is a gem. Food on better side for most al includives. Rooms spacious and clean. Staff friendly , entertainment ok , beach great with array of water sports. Snack... More 

Helpful?
6 Thank jagrchtybo13
Big White, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

Hotel staff very friendly and helpful. Loved our servers in the Don Emiliano restaurant Caleb, Marcos and Alberto as they remembered us and noticed if we missed an evening. Beach location was beautiful, no problem finding a lounger and clean. The vendors could be a little annoying all day long but weren't rude if you said no to whatever they... More 

Helpful?
4 Thank dsfletcher
saskatoon
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

We went to this resort on a Sunwing trip last minute flight 1 year ago. . Don`t pay full price for this hotel. Food good some nites in the buffet, but ok, beach great, drinks great. All around a good place. The big problem is the specialty restaurants have to be booked one at a time, starting at 7 in... More 

Helpful?
2 Thank dogSaskatoon
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We appreciate your positive comments about the beach and the drinks. On the other hand, we would like to inform you that we have changed our policy regarding the specialty restaurants and these no longer require prior booking and are now... More 

Chicago, Illinois
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Very disappointed. This is our 4th stay at a Riu Resort and there is no comparison to the others. Not any thing we expected. We wanted to relax during our vacation and now on day 5 still have not been able too. Other guests are noisy all through the night. Drunk in the hallways yelling out to each other. Then... More 

Helpful?
1 Thank Miriam F
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels of quality in our hotels throughout the world. We are very sorry to... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 Miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 6-story building * 2 km / 1.25 Miles from various shops * 13 km / 8 miles from the airport * 300 m / 990 ft. From Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about ClubHotel RIU Jalisco

Address: Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $137 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel RIU Jalisco 3.5*
Number of rooms: 700
Reservation Options:
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Also Known As:
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Hotel Style:
#15 Spa Hotel in Nuevo Vallarta
#16 Top resorts Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from ClubHotel RIU Jalisco staff and other travelers.
228 questions
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See all questions (228)

Questions? Get answers from ClubHotel RIU Jalisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The ocean view or partial ocean view rooms are great. Upgrading to a junior suite is worth it.”
 of 5 bubbles bkp240, 2 days ago | Read review
“there all ok”
 of 5 bubbles dogSaskatoon, 1 week ago | Read review
“Ask where is your room is on a map when you check in. Nothing like street noises to add to all the hallway noises.”
 of 5 bubbles 258miriamf, 1 week ago | Read review
“Ask for a view facing the ocean.”
 of 5 bubbles MsAndrea10, 1 week ago | Read review
“ask for room facing courtyard”
 of 5 bubbles darrylb18, 1 week ago | Read review
5 of 5
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