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Hotel Riu Palace Pacifico

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Hotel Riu Palace Pacifico
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3,643 Reviews from our TripAdvisor Community

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Showing 3,281: English reviews
Ontario, Canada
Reviewed July 18, 2015

This is a typical Riu Palace, you can expect clean, comfortable room, nice grounds and good service with or without tip. Food is superb, if anyone is complaining I feel sorry for them, because they don't know what to choose or are used to fast food places. Get room service for their cheesecake, they only have it with the room...

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4Thank EMR2010
Reviewed July 18, 2015

My husband and I just returned from our vacation where we celebrated our best friends wedding as well as our 10.5 year wedding anniversary. We were greeted with yummy drinks at the check in and were complimentary upgraded to a Suite from our Jr. Ocean view Suite. Talk about being spoiled! Our room was HUGE, overlooked the pool and ocean,...

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6Thank Jennifer C
Calgary, Canada
Reviewed July 18, 2015

My parents, myself and my son stayed at the Riu Palace Pacifico from July 10 to 17th/2015 occupying 2 suites (with oceanview) #4039 & #4040. Property was spotless and always kept extremely clean by numerous hotel staff. Food was good and offered a variety of everything. Just a couple of things which could have been better..... - pool always had...

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2Thank Pandora L
Ashford, United Kingdom
Reviewed July 17, 2015 via mobile

Before I start the reason for 3 stars does include the staff, I would give them 5 easy, service here is fantastic, full of smiles and helpfulness, what let's the hotel down is next. The entertainment in the evening is rubbish, just mime and dance, if I see one more Michael Jackson show, enough Rui change it, there was a...

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3Thank 1AMBIGAL
Reviewed July 16, 2015 via mobile

Amazing riu clan animation team are the best and mexican dancing games is the best after tequila. chung lee I think they will remember me and rach was great so was raul, anselmo, sergio, max eddy,and all of the waiters great time great place would go back tomorrow

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4Thank Doug W
Texas
Reviewed July 16, 2015

This was a first time visit. We were greeted with a cold drink and a very professional front desk. We arrived early and they checked us in and allowed us to enjoy the resort even though we could not get to our room until 3 p.m. We requested a upper floor and we were located on the 8th floor. This...

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3Thank Pkowis
Houston, Texas
Reviewed July 16, 2015

Usually the term "All-Inclusive" can be a turn off to us...we have found that in Mexico it often means sub-standard food, watered down drinks, and so-so customer service awaits you. However, this Riu Palace surprised us. We traveled there as a mother-daughter trip with friends over Spring Break, and thoroughly enjoyed most of what the hotel had to offer. All...

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2Thank csharp59
Milwaukee, Wisconsin
Reviewed July 16, 2015

To Begin - There is one definite thing to be expected when you take a trip to Mexico in the summer; it's going to be unbearably hot. I have taken this into consideration when writing this review. I have been to Mexico several times, this was my first time in Puerto Vallarta. Much less busy than Cancun, friendlier people, very...

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4Thank TeachMKE
Seattle, Washington
Reviewed July 16, 2015

Just returned from 6 days at the Riu Palace Pacifico with friends. We had all stayed at other all-inclusive resorts before, so we thought we knew what to expect. The best way I can describe everything is just "okay". The rooms were okay-- mostly clean (although I had to flag down a maid shortly after check-in to ask them to...

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5Thank Vin M
Reviewed July 15, 2015

This was the 2nd time I've visited an all-inclusive resort. The last one I visited was Moon Palace in Cancun, so my expectations were fairly high. The hotel is extremely clean from floor to ceiling (and they have some pretty high ceilings). However, my biggest problem with the resort was that there were too many restrictions. For example, if a...

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4Thank Apt456
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-storey building * 5 km / 3.1 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.6 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Palace Pacifico

Address: Av. de los Cocoteros, Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $217 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Pacifico 4*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico Nuevo Vallarta
Hotel Style:
#4 Business Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#9 Spa Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Pacifico staff and other travelers.
614 questions
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Questions? Get answers from Hotel Riu Palace Pacifico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Construction is on the non-pool side but our pool side room had BED BUGS!”
Z5682TBstephaniel, 1 week ago | Read review
“make sure your ocean view is on an upper floor not in a corner. No upgrade stay away from the construction site side”
mumkin, 1 week ago | Read review
“rooms facing to PV are quieter and private”
R1304TEjohns, 1 week ago | Read review
“Our room was on the fourth floor and was perfect”
_philipscholey8, 1 week ago | Read review
“Get a floor on the 8th floor”
, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question