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Hotel Riu Palace Pacifico

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Hotel Riu Palace Pacifico
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3,597 Reviews from our TripAdvisor Community

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Showing 3,236: English reviews
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bristol
Reviewed yesterday NEWvia mobile

We went here for my 30th birthday. We got treated exceptionally from the moment we arrived until the minute we left the grounds. I cannot recommend this hotel enough and would absolutely love to go back one day again very soon. All the staff were amazing. Everyone was lovely and couldn't offer enough to help you or keep you happy....

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1Thank amieBristol
Bedfordshire
Reviewed yesterday NEW

We returned to the Riu Palace after 18m & were delighted to meet again various of the great staff there. Service again great & hotel offers excellent value for money & enjoys a lovely beachfront location

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Thank Harlington
Stockton, California
Reviewed 3 days ago NEW

A wonderful trip! This was an incentive trip for two, so I'm not sure how much it'd be if we had booked it on our own. I do know this was the higher end resort of the RIU hotels. We spent most of our time hanging out by or in the pool. The staff was super friendly. The pool area...

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1Thank DE7313
Bloomington, Minnesota
Reviewed 4 days ago NEW

I will first state that this was our 6th stay at the resort and would have to say that this trip was probably the best yet! Check-in a breeze and our room was ready but we did not arrive until after 5pm. Front desk staff are wonderful and Blanca and Andres are great and assisted my husband with a very...

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8Thank Sue C
Reviewed 4 days ago NEW

The Riu Palace Pacifico has many pluses and a couple of minuses - all in all the minuses are enough of a distraction that it causes me to give it only an Average rating. On the plus side - the housekeeping and poolside servers were some of the best I have ever seen. The always seemed to be a housekeeper...

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2Thank Jerry P
Reviewed 4 days ago NEW

Our experience began by lots of e-mail contact with Viridiana Salazar who organised flowers and chocolate for my wife as a surprise........ thank you so much you made the start of our holiday perfect. Arrival at the hotel was very well organised,we were given a cocktail on arrival,our room keys and were in an amazing room within 5 minutes of...

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5Thank Rob L
Reviewed 5 days ago NEW

We stayed March 19-24, 2017. The hotel is very old, spa was not up to date. Poor service, it is cold believe it or not. Three of the seven of us got very sick. The pool by the bar is not designed well. No bathroom near. Very filthy in the afternoon.

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6Thank ucmo
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Pacifico, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

Reviewed 5 days ago NEWvia mobile

Only 5 stars. Where is the 6th star...!!! Upon arrival no messing about quick check in, rooms and clean, large, fridge, free drinks inc soft drinks. This hotel is a great riu hotel with amazing food and drinks. Steak house is great, if you can't find food you like here then there is something wrong, The age group was between...

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4Thank Benwyayy
Baraboo, Wisconsin
Reviewed 1 week ago NEW

The Riu Palace Pacifico is a beautiful all inclusive resort. It is located about 20 minutes from the airport. Everyone at this resort works very hard to make your stay perfect. They are appreciative of returning guests and work hard to make sure the hotel is spotless, and your stay is wonderful. All servers are kind and helpful and make...

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3Thank Shelly M
Reviewed 1 week ago

My wife and I went for our honeymoon, and at the end of the trip we didn't want to leave! The hotel and grounds are clean, well-maintained, and absolutely beautiful. Every member of staff is friendly and dedicated to providing the best possible experience for guests. Upon arrive our toilet was running, and the bellhop assisted in sending a maintenance...

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7Thank Aimee C
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-storey building * 5 km / 3.1 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.6 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Palace Pacifico

Address: Av. de los Cocoteros, Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $214 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Pacifico 4*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico Nuevo Vallarta
Hotel Style:
#4 Business Hotel in Nuevo Vallarta
#7 Top resorts Hotel in Nuevo Vallarta
#7 Luxury Hotel in Nuevo Vallarta
#9 Spa Hotel in Nuevo Vallarta
#11 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Pacifico staff and other travelers.
594 questions
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Questions? Get answers from Hotel Riu Palace Pacifico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I like the southside or the Court Yard view floor 5 or higher”
 of 5 bubbles MistyAngel, 4 days ago | Read review
“Above the 5th floor, the north side has spectacular views”
 of 5 bubbles jerryp113, 4 days ago | Read review
“Construction next door on the north side at this time (March 2017), starting at 6:30am, 7 days/week”
 of 5 bubbles aimeec309, 1 week ago | Read review
“May want room higher up on side which entertainment place is as to avoid the noise from 9:30 pm - 11 pm or so.”
 of 5 bubbles drakeharrison, 1 week ago | Read review
“Higher floor for view”
 of 5 bubbles IQue8, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question