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Hotel Riu Palace Pacifico

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Hotel Riu Palace Pacifico
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3,640 Reviews from our TripAdvisor Community

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Showing 3,278: English reviews
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Dixfield, Maine
Reviewed yesterday NEW

We traveled to Mexico for Spring Break. We have been to several all-inclusive resorts in Mexico and the Caribbean. This was our first visit it Puerto Vallarta. The Hotel was not quite as nice as we expected. The rooms are dated and not very comfortable. However, it was still very nice and had everything that we needed. The food at...

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Thank jcasey2017
Winnipeg, Manitoba
Reviewed yesterday NEW

This was our second time at a Riu and we were not disappointed. The staff are very friendly and work so hard, especially the entertainment team who work all day around the pool and beach and in the evening at the show. There is only one pool but it is huge! Lots of loungers in the pool for relaxing and...

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Thank Tricia43
Coon Rapids, Minnesota, United States
Reviewed yesterday NEWvia mobile

If you read a bad review, don't believe it! It's gorgeous here! If you are from the US, bring pesos, they don't exchange them at the hotel. There was not one bad thing about this resort! If you are thinking about puerto Vallarta, stay at this resort!

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Thank Tom E
Kansas City, Kansas
Reviewed 2 days ago NEW

Recently spent 10 days, 9 nights at Riu Palace and fantastic is the first word to come to my mind. The staff was very courteous, kind and helpful. We had our wedding on site and it was beautiful. The photographer also did a great job. The view of the ocean was beautiful. The beach party one night was a lot...

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3Thank adgar2009
Thornton Cleveleys, United Kingdom
Reviewed 3 days ago NEW

Had a 13 night stay here March/April. Lots of tenagers from USA on end of term kick back , slightly loud but not uncontrollable. Great location by the beach with expansive bathing area, and never had a problem getting a sun loungers by the pool or beach​, even though some guests were gready and reserving duel beds at various locations...

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4Thank BigVern1966
Reviewed 5 days ago NEWvia mobile

Really enjoyed our staff here. The hotel is beautiful and clean and the staff is friendly. The only problem we had was we wanted to extend our stay and the hotel was fully booked. We would definitely come back.

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4Thank Linda S
Birmingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

...Sunshine that is! No clouds for a whole 2 weeks just wall to wall sun and that is a first for my holidays! The hotel was very well kept with no sign of dust on anything. Cleaning is their usp I would say. The Speciality restaurants are not the very best Riu has to offer and in my opinion the...

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8Thank George M
Reviewed 6 days ago NEW

BED BUGS: Got home after spring break 2017 and discovered that the bug bites all over our bodies were from BED BUGS! This hotel is very busy so I am not sure if they are taking the time to prevent and stop bed bugs. Our room had BED BUGS!!!

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11Thank Stephanie L
Glenboro, Canada
Reviewed 1 week ago NEWvia mobile

We stayed as a family of 15 people this march. We booked adjoining rooms with our teenage children. We spent the first night with two rooms on opposite sides of resort. After complaining we were moved to side beside rooms the next day. We had also paid for a room with a king sized bed and ended up with two...

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4Thank bkent1234
Kuala Lumpur, Malaysia
Reviewed 1 week ago

We just arrived home from this hotel and we're extremely disappointed. Definitely wouldn't class this as a 5 star. We booked an ocean view were given one in the corner on the second floor so we basically looked out on the roof. The room was clean but looked tired. They need to be refurbished. Our upgraded room had two double...

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5Thank mumkin
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-storey building * 5 km / 3.1 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.6 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Palace Pacifico

Address: Av. de los Cocoteros, Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $219 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Pacifico 4*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico Nuevo Vallarta
Hotel Style:
#4 Business Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#9 Spa Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Pacifico staff and other travelers.
612 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Construction is on the non-pool side but our pool side room had BED BUGS!”
Z5682TBstephaniel, 6 days ago | Read review
“make sure your ocean view is on an upper floor not in a corner. No upgrade stay away from the construction site side”
mumkin, 1 week ago | Read review
“rooms facing to PV are quieter and private”
R1304TEjohns, 1 week ago | Read review
“Our room was on the fourth floor and was perfect”
_philipscholey8, 1 week ago | Read review
“Get a floor on the 8th floor”
, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question