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City Express Mexicali

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City Express Mexicali
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94 Reviews from our TripAdvisor Community

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Showing 15: English reviews
San Diego, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 31, 2016

On May 17, 2016 I drove from Guadalajara to Mexicali and made a reservation at City Express Jr in Mexicali, the reservation was for a queen size bed, two people in the room. When I arrived at the hotel, the receptionist told me that they changed the reservation for a an individual bed room and i told the receptionist that... More 

Helpful?
Thank satondo
Phoenix, Arizona
1 review
3 of 5 stars Reviewed May 31, 2016

My room was very disgusting, all the time smell like sewer I got a very bad headache because I have to stay all night with that smell I was very disappointed I hope you take care of this problem because is very disgusting

Review collected in partnership with this hotel

Helpful?
Thank 337clarah
Tijuana, Mexico
1 review
4 of 5 stars Reviewed May 9, 2016 via mobile

Clean rooms with air conditioning, great location, nice staff, and the best thing is that you get breakfast included,nice if your in a budget the room we stayed was descent size the shower in the bathroom kinda small but perfect for one person over all a good room for what you pay..recomended 100%

Helpful?
Thank Dralyon
Rialto, California
1 review
2 of 5 stars Reviewed April 30, 2016

Cane in my room about 10pm watch a movie decided to take a shower no hot water, no water pressure, call the front desk, she call the security guard. He was not much help,Next morning I asked for the mangers she said that her Manger did not in till 3pm and that she can not compensate in any way ...... More 

Review collected in partnership with this hotel

Helpful?
Thank I7947ADmiguelm

Travelers are raving about these Mexicali hotels

El Centro, California
1 review
5 of 5 stars Reviewed April 13, 2016

Love this hotel, great customer service, the room was very nice and very clean. Breakfast in the morning a big plus!!! And you can check out at 1pm...all this for a great price!!! Kids were very happy!!

Review collected in partnership with this hotel

Helpful?
Thank Cynthiaf80
Alan T, Guest Relations Manager at City Express Mexicali, responded to this review

Dear Cynthiaf80, Thank you for taking the time to share your comments with us further to your visit over the Holidays. We’re delighted to know you thoroughly enjoyed your stay, namely due to the excellent service offered by all the colleagues. We’re also glad to know that the check-out time, was convenient for you. We hope to have the pleasure... More 

Chula Vista, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 3, 2016 via mobile

Made reservation a month before. Housekeeping and rough linens continue to be an issue at this hotel even after the review of Oct 2015. Our convention time was scheduled for 5pm and with a 3pm check in, it should have been enough time to get ready. Unfortunately, it was 4:30pm and the room was still not cleaned and we were... More 

Helpful?
Thank elizap47
Ensenada, Mexico
Level Contributor
206 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed October 17, 2015

Arrived at the hotel and had a good impression of the parking and front desk staff. We got a corner room which thought was even better. Room wasn't as worn as the previous City brand hotel as we had stayed at, but still had stains, a peculiar odor and the need for continuos maintenance. However after using the toilet and... More 

Helpful?
Thank anlof9
marlen c, Guest Relations Manager at City Express Mexicali, responded to this review

Dear Guest, First I want to apologize for any inconvenience during your stay, relating to the incident with housekeeping, as this helps us identify our areas of opportunity and work on them. For this reason we have taken steps to our Housekeeper and maintenance, who will be working on better training and meet the quality standards Hotels City. I hope... More 

Las Vegas, Nevada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 2, 2015

This was a very good hotel for a long weekend in Mexicali. It's modern with a decent staff and good, free, breakfast. Was it as clean as possible? No, I wouldn't say that. I found some hairs in my bed. But for the location and the price, I would stay here again. Also, the wi-fi internet was excellent (which is... More 

Helpful?
Thank TalksInMaths
marlen c, Guest Relations Manager at City Express Mexicali, responded to this review

Dear Guest, First I want to apologize for any inconvenience during your stay, relating to the incident with housekeeping, as this helps us identify our areas of opportunity and work on them. For this reason we have taken steps to our Housekeeper and maintenance, who will be working on better training and meet the quality standards Hotels City. I hope... More 

High Desert, CA
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 22, 2015

The sfaff was very nice and spoke English very well. The room was small, clean with modern furniture. It was priced right for what we recieved. The free breakfast was wonderful. The only complaint was the water pressure.....extremely low!!

Helpful?
Thank Steve S
marlen c, Guest Relations Manager at City Express Mexicali, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Pleasanton, California
Level Contributor
668 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 610 helpful votes
4 of 5 stars Reviewed June 5, 2015

We stayed at this hotel a few days ago and there are a lot of positive things going for it. The location is great. Easy to get to, they have big parking lot in front with actual guards checking the cars. It also creates some distance from the busy street. There are plenty of shops and a sports park within... More 

Helpful?
1 Thank heckfy
marlen c, Guest Relations Manager at City Express Mexicali, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for your comments about the noise, this kind of comments help us to improve our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the hotel area on one of the main avenues of the city. Rapid access to main industrial parks and shopping malls. . ... more   less 

Additional Information about City Express Mexicali

Address: Blvd Benito Juarez 1342, Mexicali 21270, Mexico
Location: Mexico > Baja California > Baja California Norte > Mexicali
Price Range: $58 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Mexicali 2.5*
Number of rooms: 117
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