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Real Inn Mexicali

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Real Inn Mexicali
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77 Reviews from our TripAdvisor Community

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Showing 38: English reviews
San Juan, Puerto Rico
Reviewed October 24, 2016 via mobile

So first off the stay was ok, but the property needs a minor remodel, and to keep the rooms looking fresh. Restroom in my room was clean but looked like it had better days. I would recommend it, but would be ready for some minor damages...

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Helpful?
Thank jose l
Wigan, United Kingdom
Reviewed October 19, 2016

I have been here for 19 days. The rooms are OK with the bed comfortable. All amenities in the room are fine. Its when you come downstairs in the restaurant that things go from bad to worse. Waited nearly 1and a half hours for evening meal and then it was awful. Breakfast is no better asked for bacon 4 days...

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Thank William E
Reviewed October 1, 2016 via mobile

We just checked in at 3:40pm In the room, there were no towels..Really? We had to call the front desk because there was no remote control fir the TV either. A guy had to come into the room 3 times in order to correct the problem... 6:10pm a random maid opens the room saying she's here to inspect, I was...

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Thank Tigresita A
Colorado
Reviewed July 26, 2016

This is good hotel for a safe, clean experience. The hotel is very quiet and peaceful. A great place to get out of the heat. Very friendly and polite staff. Lots fo great places to eat nearby. Your wish is their command...

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Thank seafoodeatit2013
Chula Vista, California
Reviewed May 22, 2016 via mobile

We have stayed at several hotels in Mexicali but this one definitely stood out. We were in Mexicali for a family party and rented about 4 rooms. The hotel was very easy to find and with so many nearby ammenities. As soon as we arrived we were instantly greeted and the customer service throughout was excellent. We had our family...

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Thank elizap47
Los Angeles, California
Reviewed April 20, 2016 via mobile

We stayed here after experiencing a bad hotel a couple of blocks away a previous weekend. We stayed here a few years ago before all the remodeling. Well this place has improved a lot. The staff is very helpful and friendly. Pricing was reasonable. Room was clean but the beds were too small for a couple to really sleep in....

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Helpful?
Thank m h
Ricardo M, Director General at Real Inn Mexicali, responded to this review

Dear Guest, Thank you so much for your comments regarding our service and facilities. Ricardo Muñoz General Manager

Tokyo, Japan
Reviewed March 24, 2016

Arrived AM:2 from the Mexicali-Airport, check in was swift without any problem. All emploees which i encounter during my five days stays were friendly and helpful. Rooms are OK except the carpets inside are over used. There is a Gym with brand new machines, also an outside Pool Area which is perfekt for a layback sunbathing. Breakfast-buffet with plenty Mexico-Food...

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Helpful?
Thank RainerG525
Ricardo M, Director General at Real Inn Mexicali, responded to this review

Dear Guest Real Inn appreciates your comments regarding our service and facilities. Ricardo Muñoz General Manager

Reviewed February 7, 2016 via mobile

Should have stayed at our usual Araiza. Paid $110 at Real Inn, same price as our preferred hotel. Room was dingy, dark, sheets probably 100 count as smooth as 40 grit sand paper, towels even rougher, torn and stained. Very loud hallways with very thin walls. Weather was cold and heater didnt work. Called front office and was told hotel...

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Helpful?
Thank BaltazarUSA
Ricardo M, Director General at Real Inn Mexicali, responded to this review

Dear guest, I am very sorry to see we were not the host you expected; it would be an honor for Real Inn to have another chance. I appreciate the time you have taken to give us your opinion regarding our facilities. Hoping you can consider my response and meet on your next trip to Mexicali. Best Regards Ricardo Muñoz...

Reviewed December 10, 2015 via mobile

This was one of the worst hotels I have stayed in Mexico on business trips. I checked in early so the room was not ready , which is OK but they had me fill in the registration form and took a deposit on my credit card. When I came later to pick my room key they had me register again...

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Helpful?
Thank Michael T
Ricardo M, Director General at Real Inn Mexicali, responded to this review

Dear Guest, I am very sorry to see our hotel was nothing you expected. Is it possible to contact you and listen regarding our service and facilities? Our compromise is to have all of our facilities and service at a high quality. Best Regards Ricardo Muñoz / General Manager ricardo.munoz@hotelesrealinn.com

Mexico City, Mexico
Reviewed December 3, 2015 via mobile

I had an excellent hotel. Wi fi was ok. The furniture and the decoration is nice, i stayed for some months and in my room there was a frigo, microwave oven, coffee maker. I was very happy and the size of the room is fine. The pool size is good enough for swimming.

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Helpful?
Thank clagunash
Ricardo M, Director General at Real Inn Mexicali, responded to this review

Thank you for choosing Real Inn, I wish you the best holidays and a great 2016. Best Regards Ricardo Muñoz General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning

Additional Information about Real Inn Mexicali

Address: 201 Ave de los Heroes Esquina | Blvd Lopez Mateos, Centro Civico, Mexicali 21000, Mexico (Formerly Crowne Plaza Mexicali)
Location: Mexico > Baja California > Baja California Norte > Mexicali
Price Range: $55 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Real Inn Mexicali 3.5*
Number of rooms: 158
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Also Known As:
Crowne Plaza Mexicali Hotel Mexicali
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Questions & Answers

Here's what travelers have asked, with answers from Real Inn Mexicali staff and other travelers.
5 questions
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Questions? Get answers from Real Inn Mexicali staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“as high as possible .”
 of 5 bubbles RainerG525, Mar 24, 2016 | Read review
“Pick a room in one of the higher floors to get a good view of Mexicali. If you needs snack there is a Soriana SuperStore ( a Wal-mart like store) near by. There is a multiscreen cinema across the hotel. Quiet area at at night”
  • View from our room
 of 5 bubbles ANewPlaceEveryTime, Jan 31, 2015 | Read review
“None that I could think of.”
 of 5 bubbles downtown100, Jan 13, 2015 | Read review
“Choose a high floor, the suites are very good”
 of 5 bubbles CancunVoyager, Feb 12, 2014 | Read review
“Ask for the rooms that face the pool, that will minimize the train noise!”
 of 5 bubbles nunillo, Feb 10, 2012 | Read review
5 of 5
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