Boulevar Benito Juárez 2151 Insurgentes Este, Mexicali 21280 Mexico
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$119
Free cancellation until 04/08/23
$122
$96
Free cancellation until 04/08/23
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About
#3 of 31 hotels in Mexicali
Location
4.3
Cleanliness
4.3
Service
4.3
Value
4.0
"Providing high quality hotel services and warmth for all our guests . Keep our promises and exceed the expectations of our customers through continuous innovation, highly committed staff and first class facilities . "
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Car hire
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish
Location
41Car recommended
Grade: 41 out of 100
42Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
Boulevar Benito Juárez 2151 Insurgentes Este, Mexicali 21280 Mexico
Name/address in local language
Getting there
Rental CarsSee all Mexicali rental cars
304Reviews6Q+A39Room tips
Reviews
Traveler rating
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Very friendly staff that is always willing to help in anyways they can. The rooms are amazing and are always very well kept. I believe the staff also has people to help if you do not speak Spanish, but I can’t confirm. In my opinion I wouldn’t stay anywhere else after staying here due to the great experiences I’ve had both times I’ve stayed.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente General, Director General at Hotel Lucerna Mexicali
Responded 4 weeks ago
On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all of our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback and sharing it with millions of travelers around the world. We hope to welcome you again soon. Sincerely, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
I rented 2 rooms for my family. We loved the customer service the cleanliness of the rooms and enjoyed the breakfast buffet. We will definitely be staying there again. Thank you for the awesome experience.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente General, Director General at Hotel Lucerna Mexicali
Responded Jan 11, 2023
Thank you for your preference, It is always motivating hearing great experiences from our guests, and count that I will share it with all of our associates, as a way to motivate in bringing an excelent service to all our guests. Thanks again for your visit and we hope to see you back soon. Kind regards, General Manager Lucerna Mexicali
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very friendly staff, beautiful grounds within the hotel, and great restaurants too. I wish the internet was not open to all (even those without a room), and most of the time, the water for showers was warm or took quite a while to get hot water.
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Date of stay: February 2023Trip type: Traveled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente General, Director General at Hotel Lucerna Mexicali
Responded 4 weeks ago
It as an honor hearing from you, and I would like to thank you for taking the time in sharing your experience. Please accept my sincere apology for falling short in your expectations, and count that I will follow upon this issue immediately. It will be a pleasure for all of us to welcome you back soon. Sincerely, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Come with family on Nov. 22, and it is undoubtedly a gorgeous hotel. I loved it! .. we had gotten two beds on the private side. Huge rooms that looked warm, comfortable, and relaxing. Till we had flying ants appear in the restroom while one was showering. Nasty to see hand marks on the mirror. 2nd time: Same gorgeous hotel on the outside. The room was booked on the private side, but marks were found on the mirrors again, and the shower had random hairs. This time we got a bedroom on the 2nd floor of the hotel—rude lady at the front desk. Hairs were found in the shower that indeed didn't belong to me. The mirror near the balcony had a white crusty on it. To top it off, the heater didn't work. Seems to me, moving forward we will be using a hotel down the street. I'll be back for breakfast without a doubt 😋…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente General, Director General at Hotel Lucerna Mexicali
Responded 5 weeks ago
Please accept my sincere apology, we are really sorry for not being able to serve you as you deserve, count that we will follow up on this important issue you are telling us, comfort on your stay is one of our priorities and we will really take serious this comments. Thanks for your visit and we hope you can give us the opportunity to serve you back soon. Kind regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We ALL stayed at the Lucerna for 4 days and Francisco aka Frank was the very best host he welcomed us by saying welcome home and I felt just that our stay was amazing hospitality was on point he tended to our needs and always made sure the bride and groom had everything they needed. I loved everything about the hotel and encourage guests to chose this hotel before any other! Thank you for a memorable trip !
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente General, Director General at Hotel Lucerna Mexicali
Responded Dec 21, 2022
Thank you for sharing your experience with millions of travelers around the world, it is always encouraging to all of us hearing from our guests and knowing that we exceed your expectations, count that your comments will be shared with all the staff members. Thanks again and we hope to see you back soon. Kind regards, General Manager Lucerna Mexicali
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a very traditional full-service Hotel located on one of the main boulevards in the city. Close to restaurants and nightlife. They offer a selection of rooms, from detached Cabanas (something unique) to an executive level room for business. Nice for couples or families to spend a weekend together.
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Date of stay: October 2022
Rooms
Location
Service
Room Tip: Cabanas are the nicest rooms, but can be noisy, because they are close to the pool. Executive...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente General, Director General at Hotel Lucerna Mexicali
Responded Nov 29, 2022
Thank you for your preference, and for your time to share your experience with million of traveleres, It is always motivating hearing great experiences from our guests, count that I will share it with all our associates as a way to motivate in bringing an excellent experience to all our guests. Thanks again for your visit and we hope to see you back soon. Kind regards, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cguillen25 wrote a review Oct 2022
Very friendly they accommodate us on everything I stay here every time I come to Mexicali I love this Hotel. They go out of there way to make you comfortable very nice people. We enjoy every time we stay here.
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente General, Director General at Hotel Lucerna Mexicali
Responded Oct 10, 2022
Thank you for your preference, It is always motivating hearing great experiences from our guests, count that I will share it with all our associates as a way to motivate in bringing an excellent experience to all our guest. Thanks again for your visit and we hope to see you back soon. Kind regards, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
J N wrote a review Oct 2022
Room was very nice and clean. Hotel staff was Fantastic and the Front desk personnel was very very helpful with restaurant recommendations. We had an absolutely wonderful stay and will be back many times.
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente General, Director General at Hotel Lucerna Mexicali
Responded Oct 10, 2022
Thank you for your preference, It is always motivating hearing great experiences from our guests, count that I will share it with all our associates as a way to motivate in bringing an excellent experience to all our guests. From all associate we would like to wish you a Happy Birthday!!! Thanks again for your visit and we hope to see you back soon. Kind regards, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Security is very important during these difficult times, and we feel safe staying at this location, also all your employees are very helpful and cordial. The food and service at the Restaurant is also excellent.
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Review collected in partnership with this hotel
Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente General, Director General at Hotel Lucerna Mexicali
Responded Oct 5, 2022
Thank you for your preference, It is always motivating hearing great experiences from our guests, count that I will share it with all our associates as a way to motivate in bringing an excellent experience to all our guest. Thanks again for your visit and we hope to see you back soon. Kind regards, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
itzaboerum wrote a review Sep 2022
Great Hotel! We stay here every time we visit family. Excellent service. The outdoor bar is nice, especially when the band plays. The bar has good drinks and food. The mini-fridges need some work. They don't always work.
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerente General, Director General at Hotel Lucerna Mexicali
Responded Sep 7, 2022
Thank you for your recommendation, it was a pleasure having you with us, we are glad you enjoyed your visit and we hope we can see you back soon. Kind regards, General Manager Lucerna Mexicali
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$118 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lucerna mexicali hotel mexicali, lucerna hotel mexicali, hotel lucerna mexicali
LOCATION
MexicoBaja CaliforniaBaja California NorteMexicali
NUMBER OF ROOMS
173
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Claim Your ListingHOTEL LUCERNA MEXICALI $96 ($̶1̶3̶5̶) - Updated 2023 Prices & Reviews - Mexico
Frequently Asked Questions about Hotel Lucerna Mexicali
Which popular attractions are close to Hotel Lucerna Mexicali?
Nearby attractions include Casino Prestige (0.1 miles).
What are some of the property amenities at Hotel Lucerna Mexicali?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Lucerna Mexicali?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Lucerna Mexicali?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Lucerna Mexicali?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Lucerna Mexicali?
Conveniently located restaurants include UMAI Progressive Asian Food, La Corriente Cevicheria Nais Mexicali, and Albaricoque Restaurant.
Are there opportunities to exercise at Hotel Lucerna Mexicali?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Lucerna Mexicali?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Lucerna Mexicali offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Lucerna Mexicali?
The staff speaks multiple languages, including English and Spanish.
Is Hotel Lucerna Mexicali accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.