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Galeria Plaza Veracruz

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Traveler (83)
Room & Suite (14)
Pool & Beach (12)
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Overview
  • Excellent51%
  • Very good32%
  • Average11%
  • Poor5%
  • Terrible1%
Travelers talk about
“large mall”(2 reviews)
“private beach”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (578)
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All reviewslarge mallservice was greatprivate beachroom was cleanrecommend this hotelpurposesecuritybusinessveracruz
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1 - 5 of 20 reviews
Reviewed March 14, 2018

I must admit i was a little skeptical at first, it being an older hotel and all, but I was pleasantly surprised,we had everything w need ed all in one roof even a shopping mall. service was great, restaurants were great, my only issue was...More

Thank celestenh
Response from Jaime C, Gerente at Galeria Plaza VeracruzResponded March 16, 2018

Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Galeria Plaza Veracruz, thank you. We are certain...More

Reviewed December 13, 2017

Rooms are not prepared to spend a long time with a family (we stayed in a Jr. Suite for 43 days with 2 adults and 2 children 7 and 4 yrs old), not microwave, not fridge in the room. Our daily rate included breakfast but...More

Review collected in partnership with this hotel
Thank joseaR6607XS
Response from JVCMR580513, Director General at Galeria Plaza VeracruzResponded December 18, 2017

Dear Guest, This is just a short note to thank you for taking your time and attention during your visit to our hotel and let us know a bought of our opportunities. First of all please accept our apologies regarding the comfort of your stay...More

Reviewed December 4, 2017

The hotel is located at one end of a large mall with a direct connection, yet one floor above. Large open interior with excellent rooms (by Veracruz standards). Staff was outstanding, and food and service was great. Nearly all staff were fluent in English. Our...More

Review collected in partnership with this hotel
Thank Auster1
Response from Adriana G, Adriana García (gerente división cuartos) at Galeria Plaza VeracruzResponded December 9, 2017

Dear Auster: We are really glad you gave to us the opportunity to be the seat on your recent visit to Veracruz. I would really appreciate if you let me address all your request to your satisfaction. Best regards Adriana García Rooms division manager

Reviewed November 10, 2017 via mobile

I have stayed at this hotel before. It is well localized near several malls and the convention center. I was dissapointed to see that it needs maintenance. The beds are ok, the linens are old, food is ok, nothing spectacular. The gym is old and...More

Thank analuisa22
Response from Adriana G, Adriana García (Gerente Div.cuartos) at Galeria Plaza VeracruzResponded November 12, 2017

Dear Ana Luisa: It is always pleassure to receive your feedback about the service and our facilities. They will be taken in consideration to improve your next experience with us. It will be a honor personaly handling your next reservation in order to assure you...More

Reviewed September 18, 2017 via mobile

it is a hotel with a family touch, being there is as if you were in your own house, very clean rooms every Day you can feel the security, you can walk around the hotel or the pool close to the beach. The food has...More

1  Thank Ignacio D
Response from Adriana G, Adriana García (Rooms division manager) at Galeria Plaza VeracruzResponded November 26, 2017

Dear Ignacio: It´s a pleasure to receive your comments about the service. The staff is very glad because you enjoyed your stay with us and lived unique and unforgotten experiences. We hope serve you at home again. Best regards Adriana García

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Meeting Rooms
Shuttle Bus Service
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Indoor pool
Details
Price range
$65 - $187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Boca del Rio
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$65 - $187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Boca del Rio
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (83)
Room & Suite (14)
Pool & Beach (12)
Dining (5)
Family and Play Areas (4)
Business Center & Event Rooms (4)
Questions & Answers
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Room Tips
"Top floors, ask when you get there."
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"Room at the upper lvel facing the beach arbetter"
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