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Playa Caracol Hotel

Av. Mocambo 526 | Jardines De Mocambo, Boca del Rio, Mexico
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55 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Kamloops, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 15, 2016

The hotel is an excellent price for what it offers. The rooms are clean and well kept. The staff is very friendly. There is a restaurant and bar in the hotel. There is a swimming pool with a swim up bar (closed when we were there, but wasn't high season). The ocean is just a step away with big friendly... More 

Helpful?
Thank Allison W
Tampa
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 18, 2015

Rented the suite in this hotel. The room was fabulous...two gorgeous bay windows with sheer coverings as I entered the door, blowing out onto a Veracruz beach. The staff was helpful, able to accommodate any needs. You do feel its a bit on island time with the cadence...but hey, perhaps we are! The hotel had a few annoying rules like... More 

Helpful?
Thank Mar T
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 11, 2014

We were booked for 2 nights and ended up having to move out before the 2nd night. The room was extremely dirty and in bad need of repair. The bedroom door had a huge hole in it and no handle. The desk surface glass was shattered and a danger. Mascara smeared on the pillow. Blood marks on bathroom wall. Oily... More 

Helpful?
2 Thank WHZ_UK

Travelers are raving about these Boca del Rio hotels

Calgary, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 3, 2014

We really enjoyed our stay at this hotel. The front desk man, Ramon, was amazing at taking care of our needs. The room was clean, spacious and modern. The food in the restaurant was very good and they offered pool side delivery which was very enjoyable. We enjoyed being able to be in the pool then walk a few steps... More 

Helpful?
Thank toewstravel
Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 26, 2012

Good decent hotel. Bathrooms are roomy and so are the rooms. Contemporary style. Direct acces to a beach and a nice pool area with greenery. Me and my husband came here for our anniversary, the manager was the one who checked us in, very nice staff. But he sent us to a DOUBLE QUEN BEDROOM. After I called to complain... More 

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2 Thank Minicyni
Vienna, Austria
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 10, 2012

A very nice and comfortable hotel, nice pool area, direct access to the beach, clean and comfortable. There is music playing throughout the day in the pool area, some of the songs are questionable, but all in all a very nice experience.

Helpful?
1 Thank Oshioshioshi
Mexico City, Mexico
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 22, 2012 via mobile

This hotel is in a good place. It has a nice pool and garden. The beach is above average within Boca del Rio but don't expect too much. Rooms are comfortable and clean. You have a big convenience store just two blocks away and it is next to one of the best restaurants in Veracruz: Villa Rica Mocambo

Helpful?
1 Thank RoZamora
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Amenities

Additional Information about Playa Caracol Hotel

Address: Av. Mocambo 526 | Jardines De Mocambo, Boca del Rio, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Boca del Rio
Price Range: $64 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Playa Caracol Hotel 4*
Number of rooms: 9
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Also Known As:
Playa Caracol Hotel Veracruz/Boca Del Rio, Mexico
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