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The room I stayed was relatively big, but old and facilities were not so clean. Depending on the rooms, but my room was not ocean view (even though I made reservation for ocean view room) and dark. Only one thing good was that staffs were...More
Thank Takuya M
Response from IHGService, Guest Relations Manager at Holiday Inn Veracruz-Boca Del RioResponded June 4, 2017
Dear Takuya M,
Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding our...More
Hmmm...To much big....Loft of lobby...The hall is very big but cold atmosphere.
The room are always clean !
Some adjustments for logistics. They forgot to wake up me the day of the departure.
The meal in the room service is not good.More
Thank Pierre L
Response from IHGService, Guest Relations Manager at Holiday Inn Veracruz-Boca Del RioResponded March 4, 2017
Hi Pierre L,
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your kind regards toward our property's overall cleanliness, It is regrettable to learn that the level of service rendered may have fallen below your expectations,...More
The hotel is a boulevard away from the beach, and next to shops and restaurants in Boca del Rio. Staff is most attentive, and breakfast is well served. Rooms are just right, with comfortable beds. Overall, very good value.
A great hotel at a reasonable price. Location is excellent, walking distance (several blocks) to WTC for conference, near many restaurants. Note that the Holiday Inn Express is adjacent, which could cause some confusion when making reservations. Check-in was quick and efficient. All services were...More
This is not the best hotel, the food of the restaurant is nos the best and the gym is really old, but it have a great location near all the restaurants and convention center, so if you go to a trade show this is a...More
Response from IHGService, Guest Relations Manager at Holiday Inn Veracruz-Boca Del RioResponded October 16, 2016
Thank you for staying with us and taking the time to express your thoughts and concerns. I am pleased to know that our location was convenient for your needs. On the other hand, it is regrettable that issues with the food in our...More
$78 - $129 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 On the Beach Hotel in Boca del Rio
Family Rooms ,
Number of rooms
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Central Mexico and Gulf Coast >
Boca del Rio
Also Known As
Holiday Inn Veracruz-Boca Del Rio Hotel Veracruz ,