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Hotel Xalapa

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Hotel Xalapa
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49 Reviews from our TripAdvisor Community

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Showing 18: English reviews
1 review
Reviewed April 17, 2016 via mobile

Customer service was excellent (that's why they get a 4)They went out of their way to make my family comfortable. Their buffet stile breakfast is a good value for your money, not a bad way to star your day. It is an older hotel so don't expect five star amenities.

Helpful?
Thank Isael D
Mexico City, Mexico
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 15, 2015

The hotel Xalapa offers a great facility to organise meetings; this time we went into another one. The hotel have comfortable rooms, the restaurant offers breakfast buffet, and the hotel location allow the visitors to walk around.

Helpful?
Thank leoreynosoe
Aldie
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 25, 2014 via mobile

stayed there for the CentralAmerican Games as it was an official hotel for the Games. Noisy in the hallways and also on the poolside due to parties in the pool area. Room was large with a balcony and had wooden floors but the furniture was outdated, beds uncomfortable and sheets OK. They have not discovered duvets with white covers. Still... More 

Helpful?
Thank Marian C
New Hampshire
Level Contributor
174 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 300 helpful votes
Reviewed November 9, 2014 via mobile

First off: The recently renovated room I stayed in was clean, with wooden floor, good pillows, ok mattress, great water pressure, and satisfactory internet that came and went a little. Bellman was very nice. I did not try the restaurant (at the recommendation of others who did). The reason I would probably stay elsewhere next time is that, to make... More 

Helpful?
1 Thank PoblanoJ
Lexington, Virginia
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed August 15, 2014

I stayed here for just under a week and was anxious about what I could expect after reading the reviews here. The main complaints seem to be noise, lack of cleanliness, and poor service. I didn't experience any of these things. The main noise is the dawn chorus (which is neither very loud nor very early). I think when people... More 

Helpful?
Thank D57896
Mexico City, Mexico
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 16, 2014

This is my fourth visit to this hotel; it has a good meeting area, and because of this reason I have been previously. Rooms and food are average; the better thing is the service, and the proximity of Tecajetes park, a beautiful area for a sightseeing

Helpful?
Thank leoreynosoe
Murfreesboro, Tennessee
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 14, 2013

From the outside, the hotel appears to meet western standards for a basic hotel. It costs about $85 a night so you think, "ok, thats what I would pay for a Best Western or a Holiday Inn but we´re in Mexico so for $80 it´s probably a pretty nice hotel." at least I did; I was wrong. Location: Unless you... More 

Helpful?
Thank DoctorRMC

Travelers are raving about these Xalapa hotels

Mexico City, Mexico
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 25, 2013

The location it's ok, the furniture is very old, rooms are spacious and comfortable but I would say they need new carpet, new toilets new showers new beds and new bed sheets... Overall i would say its average, the staff is very friendly and effective. :)

Helpful?
Thank Roms1786
Stavanger, Norway
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 11, 2013

I will list some points to explain why this hotel is so terrible: - The restaurant served us rotten fish (food was bad in general). - It was very noisy. One night, for example, there was a loud private party in the lobby and the reception people said that they couldn't do anything about that. We had just moved room... More 

Helpful?
6 Thank Aline R
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 1, 2012 via mobile

There are no words to describe how awful this hotel is. Not only are the rooms dirty , beds uncomfortable, and furniture falling apart but people were running up and down the halls all night screaming and laughing so we got no sleep.

Helpful?
5 Thank Susycutie
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9 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Hotel Xalapa

Address: Esq. Victoria y Bustamante | Zona Centro, Xalapa 91000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Xalapa
Price Range: $32 - $37 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Xalapa 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Xalapa Hotel Jalapa
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Questions & Answers

Questions? Get answers from Hotel Xalapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There don't seem to be many people here, so if you found yourself in a noisy room I would just ask to be moved. The staff are very accommodating.”
  • Hotel Xalapa
 of 5 bubbles D57896, Aug 15, 2014 | Read review
“Choose rooms from the left side, on the right side you can hear the nightclubs music :(”
 of 5 bubbles Roms1786, Apr 25, 2013 | Read review
“request a room as far as possible to the party room”
 of 5 bubbles jorgecancun, Sep 20, 2011 | Read review
“Stay away from the NOISY lounge and exterior bars.”
 of 5 bubbles Peregringo, May 22, 2011 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
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