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Hotel San Sebastian

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141 Reviews from our TripAdvisor Community

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Showing 42: English reviews
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Traveling to Mazatlan from California and planned a stop in Hermosillo for some R&R. Very pleased with the hotel accommodations and especially with the food quality and taste at the Buffet Restaurant. Service there was great and looking forward to visit again on our return leg of the trip.

Helpful?
Thank Richard U
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Richard U, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that we were able to provide you with excellent service. Comments like yours are the fuel to continue working to be better everyday :) We hope to see you soon... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2016

My company booked a room for me in this hotel 3 times. The room is very modern, beds are big and comfy, the fridge is the perfect size and I even had a smart TV! The hotel staff was wonderful. They are extremely caring and made me feel safe. Often times I would be here alone since co workers came... More 

Helpful?
1 Thank Inez K
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Inez K, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that we were able to provide you with excellent service. Comments like yours are the fuel to continue working to be better everyday :) We hope to have you back... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 25, 2016 via mobile

We were on the final leg of a three week journey by car from Cancun to Tucson. We used Tripadvisor and Booking.com through Tripadvisor to book hotels all the way through and have been really pleased. That comfortable satisfaction changed when we reached this place after 10pm which, parenthetically, is the time we stated that we would arrive. First we... More 

Helpful?
1 Thank Jan B
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Jan B, First o fall, thank you for posting your review. Your feedback is very valuable to us in our effort to improve continuously and we take it seriously. We are very sorry to hear about your experience, we will look at what happened and correct it to prevent this happening again. You can be sure we value our... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2016

On vacation - We stay in the presidential suite (extra $$ - but reasonable), every January on our drive back from vacation. Our check in since we've stayed there for the past 12 years every January. Comfortable beds, quick and easy room service. Tried their restaurant and good buffet food, music/entertainer also in the restaurant. Employees are very helpful.

Helpful?
1 Thank Selene A
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Selene A, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that we are your favorite stop in Hermosillo :) We hope to have you back soon and continue to serve you the best we can! Regards, Hotel San Sebastian More 

1 review
3 of 5 stars Reviewed April 20, 2016 via mobile

I stayed, for the second time, in the king suite. The first time I stayed there I found several "defects" with the room. These items were brought to the attention of the facility. They thanked me and told me they'd take care of it. So, on my second trip I got the same room. Well, none of the items that... More 

Helpful?
Thank MarSac99
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear MarSac99, First o fall, thank you for posting your review. Your feedback is very valuable to us in our effort to improve continuously and we take it seriously. It is strange we didn´t take care of your observations and we apologize for that. Our rates range from around $50 USD to $100 USD in our Master suite so we... More 

Mahwah, New Jersey
1 review
5 of 5 stars Reviewed April 9, 2016

I was traveling there for business. I have been using this hotel for almost a year now sending employees here constantly for business. I have been communicating with Daniel, the Hotel Manager for quite some time, and finally had the opportunity to meet him. He is so helpful and has been treating all my employees and myself with the best... More 

Helpful?
Thank AvasFlowers_HR
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear AvasFlowers_HR , Thank you for taking the time to post your comment. We are very happy to see that your experience during your stay has been great and that we have been able to provide you the service and convenience you deserve. Comments like yours are the fuel that motivate us to try to be better everyday. We hope... More 

Guadalajara, Mexico
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 6, 2016

The hotel is a nice hotel, very convenien location because it is on the highway to south of Mexico, so we were on the road the next day in 1 minute. Plus there is a nice mall near by, gas stations. The rooms are big and nice, clean, a little old but nothing dramatic only the matresses are hard. The... More 

Helpful?
Thank Javier G
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Javier G, Thank you for taking the time to post your comment. We are glad you found our hotel convenient and you liked our rooms. Your feedback is very valuable to us. We are in the process and renovating all our rooms with new furniture and mattresses, SmartTVs, and new fresh look. We are sorry to hear you didn´t... More 

Apache Junction, Arizona
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 31, 2016

We have stayed at this hotel several times. It is a great vacation stop with a pool, bar, restaurant on the property. There is a Pemex across the street. The rooms are very clean and the staff attentive and friendly . Route 15 is a main highway so the hotel is located very near to it. A mall is close... More 

Helpful?
Thank Denoo600
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Denoo600, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant pleasant one and that we are your favorite stop :) We hope to have you back soon! Regards, Hotel San Sebastian More 

Alamos, Mexico
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 1, 2016

This is one of my favorite stops in Hermosillo. Stayed one night as I was returning home after a road trip with my three year old son. Room was excellent, water nice and hot for showering, and you can not beat the price. Yes, Hotel is next to a high traffic surface road for entering the couta. But it is... More 

Helpful?
Thank Paul C
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Paul C, Thank you for taking the time to post your comments. We are glad to see your stay in Hotel San Sebastian was a pleasant pleasant one and that we are your favorite stop :) These comments motivate us to continue in our quest to be better everyday and the best lodging option in Hermosillo. We hope to... More 

Endicott, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 8, 2016 via mobile

Should have paid attention to reviews about the importance of having a room away from the freeway. Route 15 on ramp was right outside room. Trucks going up ramp were very loud throughout the night. Hotel and room were very attractive. Marble in bathroom was exceptional. Staff very friendly. We wanted to eat when we arrived at about 6 PM... More 

Helpful?
Thank Ferd H
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Ferd, First o fall, thank you for posting your review. Your feedback is very valuable to us in our effort to improve continuously. It is good to hear that we were friendly and you liked the room and the hotel but we are sorry that your experience wasn´t as pleasant as it should have been according to our standards.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Best Hotel in Hermosillo, 170 Comfortable rooms, Complimentary WiFi, Gym, Pool, Bar by the pool, Laundry Service, BUFFET, Business Center, Conference Rooms, 24 hrs security, FREE Shuttle Airport-Hotel-Airport, English spoken. ... more   less 

Additional Information about Hotel San Sebastian

Address: Periferico Sur 96, Hermosillo 83290, Mexico
Location: Mexico > Northern Mexico > Sonora > Hermosillo
Price Range: $45 - $57 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel San Sebastian 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Hotel San Sebastian Hermosillo, Sonora, Mexico
Hotel Style:
#2 Best Value Hotel in Hermosillo
#3 Business Hotel in Hermosillo
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