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Catalonia Yucatan Beach

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Catalonia Yucatan Beach
Catalonia Yucatan Beach
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1,900 Reviews from our TripAdvisor Community

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Showing 1,416: English reviews
Peterborough, Canada
Reviewed February 7, 2011

To condense this review down let me start by saying I agree with everything 'gchahal' wrote in a recent review. This resort was the biggest disappointmnt I've experienced in my 5 trips to the area. We stayed there between Jan 24-Jan 31 and the resort was overbooked. We left our bags in the lobby as they didn't allow ANYONE to...

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Helpful?
Thank Carol T
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and see...

Campbell River, Canada
Reviewed February 6, 2011

Me my husband and adult son spent Christmas and New Years at the Catalonia. We had booked a privileged room and our son had a superior room so were in the Riviera section. We loved our rooms, clean, spacious well located. The entertainment was awesome...many laughs....lots of talent. Good snorkeling. Not much of a beach but it was lovely to...

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Helpful?
Thank KLtravelbug
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and see...

Vancouver, Canada
Reviewed February 4, 2011

My family and I stayed at the Catalonia Yucatan in Jan 2011 and I must say this hotel did not meet my expectations. We arrived at the hotel late at night and were told the rooms we had booked (priviliged rooms) were not available as the resort was at capacity and we were given standard rooms instead and told there...

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Helpful?
3Thank gchahal
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

White Rock, Canada
Reviewed February 4, 2011

Date of Vacation: January 21-28, 2011 Wholesaler: Nolitours (Cameleon Select, standard Club Room) Airline: Air Transat (direct flight Vancouver-Cancun) About Us:- We are a laid-back, self-employed, well travelled professional couple, age bracket early 60s. We tend to favour casual resorts which offer good off beach snorkeling opportunities as we are very avid snorkelers. Large, fancy resorts with amenities we are...

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Helpful?
29Thank Kurtsoma
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel....

Saskatchewan
Reviewed February 4, 2011

We stayed for 7 nights arriving mid-afternoon on a Saturday. Upon arrival we recieved a welcome cocktail, I requested an upgrade to a Privileged Suite (duplex bathtub on terrace) but were already full, immediately offering to take us to the CatalonIa Playa Maroma ~in Playa Del Carmen free of charge to upgrade to a Priv suite. I declined the offer...

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2Thank SpiritLovePeace
London
Reviewed February 2, 2011

We were booked for the Yucatan in a privilege room but this is really on the Mayan side of the resort - not a big deal, and the nicer side in my opinion. Travelled with our 2 children ages 3 and 5 from Jan 19 to 26. Lagoon - great for young kids Snorkelling - super easy snorkelling in lagoon...

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Helpful?
Thank SMR_10
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

Kitchener, Canada
Reviewed February 1, 2011

I really only have two complaints about our stay at the Catalonia Yucatan that are directly related to the hotel itself. 1. When we arrived, although we had requested rooms together when we booked, we were informed that we would be placed at opposite ends of the resort. “We” are my wife, two children my elderly mother-in-law and myself. As...

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Helpful?
1Thank R_Rbrazeau
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

Calgary
Reviewed January 31, 2011

My wife and I and our 1 year-old spent a week down here to celebrate New Years. Neither of us had been to many all-inclusive resorts but we selected this place based on some advice from our contact at Air Transat. Overall, we enjoyed the vacation but there are a few things we would like to mention. Airport on Arrival:...

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Helpful?
2Thank Brunell1970
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

Edmonton, Canada
Reviewed January 31, 2011

Just got back from a week at the "Cat" and as usual, the trip was great, with a few minor exceptions. We requested an upgrade to superior for our room but the hotel couldn't do it as they were overbooked so we had to settle for a standard room. The only thing wrong with the room was the bed was...

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Helpful?
Thank Barflyone
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

Taiwan via Canada
Reviewed January 29, 2011

We definitely got what we paid for at the Catalonia. So no major deal-breakers. HOWEVER, had we paid what most others had paid, which was almost double in some cases, there are a few mentionables... 1. Firstly and foremost, was the fact that our room on the south side of building ‘A’ (in the Riviera Maya side (even tho we...

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Helpful?
1Thank xxxteenyxxx
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
The 4 star Catalonia Yucatan Beach Resort & Spa is located in the heart of the Riviera Maya, on the private estate of Puerto Aventuras. Located on the beautiful Mexican Caribbean coast, this resort is directly on the beach and offers a comfortable and peaceful atmosphere, perfect for a relaxing break. This mystical area boasts many Mayan archaeological ruins that include Chichen Itza, Tulum and Tikal as well as the natural attractions of Xel-Ha, Cozumel and Xcaret. ... more   less 

Additional Information about Catalonia Yucatan Beach

Address: Av. Xcacel Lote 1 Plano 2 MZ, Puerto Aventuras 77783, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $158 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Catalonia Yucatan Beach 4*
Number of rooms: 200
Also Known As:
Catalonia Yucatan Beach Hotel Puerto Aventuras
Catalonia Yucatan Beach Puerto Aventuras
Catalonia Yucatan Beach Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#7 Luxury Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#12 Family Hotel in Puerto Aventuras
#13 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travelers have asked, with answers from Catalonia Yucatan Beach staff and other travelers.
395 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was on the top floor which was fine. We had a garden view that allowed us to enjoy a view of the ocean.”
 of 5 bubbles 310wendyt, 3 days ago | Read review
“I requested a higher floor and was put on the 4th floor (top floor). No issues with bugs or critters.”
 of 5 bubbles 50Solo59, 5 days ago | Read review
“Upgrade if you can we stayed in 4129 and had the most amazing view”
 of 5 bubbles alabam2712, 1 week ago | Read review
“We had ocean front and loved it!”
 of 5 bubbles Benatsi, 2 weeks ago | Read review
“Book a king if you want a king, do not think you can move at the hotel.......”
 of 5 bubbles dcwithwc, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question