We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Barcelo Maya Palace Deluxe

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Barcelo Maya Palace Deluxe
View Map
{"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

4,776 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Barcelo Maya Palace Deluxe
See the most recent reviews
Showing 3,245: English reviews
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 18, 2013

Our check-in was a breeze. No line-ups and a complimentary drink was provided. The room was beautiful, and the maids kept it pristine throughout our 2 weeks there. Make sure to make use of the free NON-motorized watersports, as it kept us and our kids entertained. We also tried the free scuba intro in the pool, and it was a... More 

Helpful?
8 Thank koalcuddle
Stillwater, Minnesota, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 17, 2013

We have now stayed at Barcelo Palace twice. It is the only Cancun/Playa resort we have returned to in a dozen trips to Mexico because we like it so much. We had 2 Barcelo Maya Palace Club Level rooms which offer a better location, ocean views, special checkin and checkout, restaurant reservations made for you at check in, computer use,... More 

Helpful?
3 Thank Kim S
Austin, Texas, United States
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 15, 2013

Summary: it is a gorgeous facility but the service and the food are really on a mass tourism level (i.e. not that good). Detail: The place is spacious, has a big pool and nice kiddie pool. It misses however a Jacuzzi which a big miss in March when unheated pool is still cold. I am sure in the heat of... More 

Helpful?
5 Thank Thomas L
Omaha, Nebraska
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 14, 2013

We stayed at the Barcelo Maya Palace Deluxe late February thru early March (6 nights). We loved the property, however, the first night upon check in, we were denied additional room keys until the next morning (we were a party of 3). Upon entering our room, I was hit with an overwhelming mildew smell. We tolerated this for the entire... More 

Helpful?
7 Thank paruse
Surrey, Canada
Level Contributor
72 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed March 14, 2013

Stayed with friends for 11 days and we had a really good time. Check-in was a little confusing, as we ended up with a two doubles, instead of the requested King. They rectified it the next day and we were moved. This is about the only clitch we found. I would think that since we booked directly with the hotel,... More 

Helpful?
4 Thank Son_of_a_Sailor_51
Canada
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 12, 2013

After spending months reading the reviews that others have left regarding this property, I felt it was only fair to take to the time to share ours. Our family, along with another, traveled at the end of February. There were 3 four year olds a 4 month old in our group. Transportation to and from airport: After reading the reviews... More 

Helpful?
8 Thank VivaJude
Birmingham, Michigan
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed March 12, 2013

Stayed here in February with the family and another family for a week. Have been to many hotels in both Cancun and Playacar area but this one is particularly nice. Barcelo has several resorts all side by side in the same area in Puero Aventuras. The Palace is their top of the line hotel and the newest. While Palace guests... More 

Helpful?
3 Thank beachbound48025
Highland Park, IIL
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed March 12, 2013

This was our 6th time staying at the Barcelo Maya Beach resorts, which include 5 resorts located next to each other on a beautiful stretch of white sand beach. Based on which resort you stay at, you can use one or all of the resorts. The BARCELO MAYA PALACE DELUXE is considered the crown jewel of the 5 resorts. If... More 

Helpful?
10 Thank Josemike
montreal
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 12, 2013

Stayed March 2-9 with best friends, ages 16-21,48,50. I hope my summary helps you, please contact me for specific or more questions. Weather: no control over this, the first few nights were chilly due to a cold front. The pools are not heated, but we were still able to go in. The ocean was warmer and lots to see. There... More 

Helpful?
14 Thank friendsfrommontreal
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 11, 2013

Just returned from Mexico, Barcelo Maya Palace Deluxe. What a nice place! We were there first week of March, 2013. Clean, Clean, Clean! The only downfall, was our luggage was supposed to go to our room, but it was sent to the wrong one, this was not a good start to a vacation...however, you always see someone tidying up, fixing,... More 

Helpful?
5 Thank Olivia A-S A
Questions? Get answers from hotel staff and past guests. Ask a question

5,269 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4598)
Viewed
Pool/Beach Area (1231)
Viewed
Hotel & Grounds (865)
Viewed
Dining (356)
Viewed
Family/Play Areas (101)
Viewed
Room/Suite (293)
Viewed
Bathroom (67)
Viewed
View from Room (86)
Viewed
Business Center/Function Rooms (23)
Viewed
1:25
Videos (6)
Viewed
Other (1570)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (593)
Viewed
Adults-Only Pool (20)
Viewed
Amenities (112)
Viewed
Beach (26)
Viewed
Junior Suite Deluxe Ocean Front Club Premium (45)
Viewed
Junior Suite Deluxe Ocean Front Club Premium - 2 (84)
Viewed
Kiddy Pool (8)
Viewed
Main Pool (16)
Viewed
Dining (109)
Viewed
Semi-Olympic Pool (5)
Viewed
Suite Deluxe Ocean Front Club Premium (64)
Viewed
The Hotel (104)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (78)
Viewed
Other (78)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Aventuras
0.1 mi away
Hotel Barcelo Maya Beach
Hotel Barcelo Maya Beach
#9 of 17 in Puerto Aventuras
4.0 of 5 stars 7,021 reviews
0.3 mi away
Barcelo Maya Caribe
Barcelo Maya Caribe
#3 of 17 in Puerto Aventuras
4.5 of 5 stars 2,847 reviews
0.0 mi away
Barcelo Maya Colonial
Barcelo Maya Colonial
#5 of 17 in Puerto Aventuras
4.5 of 5 stars 4,438 reviews
Show Prices
Show Prices
Show Prices
19.1 mi away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 210 in Playa del Carmen
4.5 of 5 stars 2,465 reviews
16.4 mi away
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Es...
#35 of 210 in Playa del Carmen
4.5 of 5 stars 5,553 reviews
0.1 mi away
Barcelo Maya Tropical
Barcelo Maya Tropical
#4 of 17 in Puerto Aventuras
4.5 of 5 stars 3,501 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation

Additional Information about Barcelo Maya Palace Deluxe

Address: Carretera Chetumal-Puerto Juarez km 266.3 | Carretera a Chetumal, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $248 - $613 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Maya Palace Deluxe 4.5*
Number of rooms: 756
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Barcelo, Hotwire, Hotels.com, Odigeo, Travelocity, Cheap Tickets and Jetsetter so you can book your Barcelo Maya Palace Deluxe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Palace Deluxe Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#2 Family Hotel in Puerto Aventuras
#3 Business Hotel in Puerto Aventuras
#4 Romantic Hotel in Puerto Aventuras
#7 On the Beach Hotel in Puerto Aventuras
#7 Luxury Hotel in Puerto Aventuras
#7 Top resorts Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay