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    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
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    9/3/2017 9/4/2017
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    $203$291
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    Traveler (5851)
    Pool & Beach (1608)
    Room & Suite (641)
    Barcelo Maya Caribe
    3,373 reviews
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    Overview
    • Excellent63%
    • Very good23%
    • Average9%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “oaxaca building” (110 reviews)
    “sea turtles” (265 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Join my Barceló
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    Barcelo Maya Caribe
    3,373 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,607 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Paradisus Playa Del Carmen La Esmeralda
    7,257 reviews
    #31 of 211 hotels in Playa del Carmen
     
    Ocean Riviera Paradise
    2,021 reviews
    #80 of 211 hotels in Playa del Carmen
     
    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,778)
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    There are newer reviews for Barcelo Maya Palace
    See the most recent reviews

    2,281 - 2,285 of 4,508 reviews

    Reviewed June 23, 2015

    We visited in the beginning of May and the resort is gorgeous. However, there were so many other negatives that we will not return. We were a fairly large group of 11 (4rooms). We all paid the extra money for premium. Do not bother wasting...More

    5  Thank Jacqueline S
    Response from HBarcelo-Maya-Palace, Director General at Barcelo Maya PalaceResponded June 29, 2015

    Dear Mrs. Jacqueline I have carefully read all your comments and first of all I want to thanks the time you took to write all your experiences, please accept a sincere apology for any bad impression taken of our services. About the Club Premium Services,...More

    Reviewed June 23, 2015 via mobile

    My husband, myself, and our 12 yr old son stayed at the Barcelo Maya Palace from 5/31-6/6/15.  This was our first time to Mexico and our 2nd ever all-inclusive resort.  We were extremely impressed with how beautifully maintained and clean the resort is.  Service we received,...More

    5  Thank laura w
    Response from HBarcelo-Maya-Palace, Director General at Barcelo Maya PalaceResponded June 29, 2015

    Dear Mr. laura w It really is a pleasant surprise as you describe in detail all the services we provide to all our guests and how well you spent your vacation, absolutely we have great facilities where all our guests enjoy a lot of them,...More

    Reviewed June 22, 2015

    I read several reviews before finally booking this resort for my son's Graduation gift. I must say most reviews were spot on. The resort is absolutely gorgeous. It has every amenity imaginable. The pools were huge and meticulously cleaned, the grounds were always kept nice...More

    6  Thank luvtotravel30512
    Response from HBarcelo-Maya-Palace, Director General at Barcelo Maya PalaceResponded June 29, 2015

    Dear Ms. luvtotravel30512 I have carefully read all your comments and first of all I want to thanks the time you took to write all your good and no good experiences and it is a pleasure to know that your holiday with us was amazing....More

    Reviewed June 22, 2015

    We booked the Barcelo Maya Playa Deluxe for our Riviera Maya vacation June 2014. It was one of the best vacations I've been on. This was my 3rd trip to cancun, and 1st all-inclusive hotel. PROS: The property was beautiful, clean, friendly staff. Very lush...More

    3  Thank BeachLover168
    Response from HBarcelo-Maya-Palace, Director de Recepción at Barcelo Maya PalaceResponded June 29, 2015

    Dear BeachLover168, Thank you very much for your visit to Barcelo Maya Palace Deluxe at Riviera Maya. Your feedback is very important to us, since this is the best way to improve in our different areas and keep working to get the best service for...More

    Reviewed June 22, 2015

    I just recently returned from Barcelo Maya Palace deluxe and had such a great time, thought I'd share it with the world! :) Be prepared this may be a long review... We stayed at the Barcelo Maya Palace Deluxe for 6 days (5 full days...More

    9  Thank mattadams80
    Response from HBarcelo-Maya-Palace, Director de Recepción at Barcelo Maya PalaceResponded June 29, 2015

    Dear Mr. mattadams80, We feel very honored to know you enjoyed your recent stay at the Barcelo Maya Palace Deluxe in Riviera Maya. It´s a pleasure to read such a good comments about your experience and that make us work even harder to provide the...More

    Barcelo Maya Caribe
    3,373 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,607 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Paradisus Playa Del Carmen La Esmeralda
    7,257 reviews
    #31 of 211 hotels in Playa del Carmen
     
    Ocean Riviera Paradise
    2,021 reviews
    #80 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • $234 - $572 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Barcelo, Booking.com, Orbitz, Travelocity, Expedia, Hotels.com, Cheap Tickets, Cancelon, Hotwire, Evoline ltd, TripOnline SA and getaroom.com so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Riviera Maya/Puerto Aventuras, Mexico
    Add Photo Photos
    Traveler (5851)
    Pool & Beach (1608)
    Room & Suite (641)
    Dining (601)
    Hotel & Grounds (3317)
    Family and Play Areas (127)
    Bathroom (83)
    Business Center & Event Rooms (32)
    Nearby
    Sponsored by:
    Barcelo Maya Beach
    8,380 reviews
    .26 miles away
     
    Barcelo Maya Caribe
    3,373 reviews
    .18 miles away
     
    Hotel Esencia
    254 reviews
    1.01 miles away
     
    LM by Inmense
    245 reviews
    .85 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Gina K
    August 16, 2017|
    AnswerShow all 3 answers
    Response from sharonlynnl | Reviewed this property |
    My son did the booking for us. We did not have a resort credit. We did have the premium bracelet and was glad we had it. Enjoyed the extras like free room service, free Wi-Fi, unlimited beach towels, premium drinks... More
    1
    Vote
    mgkinsey
    August 13, 2017|
    Answer
    Response from hstwdycrk | Reviewed this property |
    try a melon cooler. pretty good, not too sugary, very refreshing.
    0
    Votes
    Room Tips
    "The "deluxe" rooms are close to the pool and the main lobby, which is convenient."
    Read review
    "Best rooms are the ones with pool view because they are close to everything but you need to pay for the..."
    Read review
    "Best rooms those with a view of the beach, but away from the noise."
    Read review
    "The ocean is extremely pretty so waking up in an oceanfront view room is probably worth it. I'll know..."
    Read review
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