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Barcelo Maya Palace

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Traveler (6663)
Pool & Beach (1812)
Room & Suite (785)
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Overview
  • Excellent65%
  • Very good21%
  • Average9%
  • Poor3%
  • Terrible2%
Travelers talk about
“french restaurant”(430 reviews)
“fish”(580 reviews)
“maya palace”(229 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Barcelo Maya Palace
Special Offer:Join my Barceló
Hotel deals
Offers from Barcelo Maya Palace
Special Offer:Join my Barceló
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (8,636)
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3,311
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609
224
182
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1,981 - 1,985 of 5,683 reviews
Reviewed March 26, 2017

Please see my earlier reviews of this property. In general, it is a great resort, first class service, excellent food. However, i have to comment about one glaring flaw: the premium check in process. We were two families, and it took us (and this is...More

4  Thank publicpersona31
Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded March 28, 2017

Dear Guest, Thank you very much for sharing your feedback with us!! We are happy to know that you have a great vacation with us. We are sharing all this important feedback about your check in process at the Premium Lounge, to our Front Desk...More

Reviewed March 26, 2017

Again Barcelo palace was just wonderful, everything including the resort and grounds were spotless, well manicured grounds, and the staff outstounding. Special attention to the seafood restaurant, french restaurant and the asian restaurant. The beach was outstanding, kept very clean and swept every morning. I...More

Thank menard065
Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded March 28, 2017

Dear Menard, We appreciate all the feedback you have shared with us !! It is great to know that you liked the Beach, service and the restaurants in our resort. We will continue working hard to satisfy all our guests needs. We will definitely bring...More

Reviewed March 25, 2017

If you want to be treated like royalty this is the place for you! Fine dining, relaxing bars, beaches, great entertainment, spa treatments and outstanding fitness classes and facilities! Did zumba and water aerobics on beach so much fun and very talented energetic instructors. Awesome...More

Thank Laurie C
Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded March 28, 2017

Dear Laurie, Thank you for your amazing Feedback!! We are happy to know that you had a great time with us and enjoyed the SPA , and the several activities we offer. We appreciate your evaluation and hope we can welcome you back real soon!!...More

Reviewed March 25, 2017

Overall, we had a positive experience staying at the Barcelo Maya Palace with our three adult children. Since all three of our kids were over 18, we were required to reserve two rooms. While this was annoying (could have stayed in one room if our...More

4  Thank Dave-in-Iowa
Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded March 28, 2017

Dear Dave, Thank you very much for your feedback. We are happy to know that overall your experience was good and you were able to enjoy our facilities, the beautiful Beach and the great restaurants that we offer to our guests. We will definitely share...More

Reviewed March 25, 2017

Nearly 20 years ago we stayed at the Mayan Beach Resort. One hotel on a gorgeous strip of beach. Fast forward and this place has mushroomed into 5 big resorts on two beautiful bays of beaches. We stayed at the Palace this time which allowed...More

3  Thank wendi
Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded March 28, 2017

Dear Wendi, Thank you very much for your feedback , we are glad that you have enjoyed our resort. Unfortunately at this season of the year we have big groups and even that we have more security staff around it is not posible to control...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$255 - $503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Puerto Aventuras
#3 Business Hotel in Puerto Aventuras
#4 Romantic Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$255 - $503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Puerto Aventuras
#3 Business Hotel in Puerto Aventuras
#4 Romantic Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (6663)
Pool & Beach (1812)
Room & Suite (785)
Dining (662)
Family and Play Areas (138)
Amenities (91)
Business Center & Event Rooms (35)
Questions & Answers
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Abigail B
May 15, 2018|
AnswerShow all 5 answers
Response from ts12018 | Reviewed this property |
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Room Tips
"very clean and nice!"
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"Our room at the Riviera Maya palace was very clean they came every day and Stocked Our refrigerator would..."
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"Higher floors seemed to have less noise, but in general we didn't see any "bad" rooms"
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"Water view rooms are awesome,be sure view isn't the pool they are noisier but beach is right there, spent..."
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