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    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
    +1 855-415-9056
    Hotel website
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    Lowest prices for your stay
    Nov 6 Nov 7
     3 people have started booking this hotel
    $335
    $251
    SAVE $84
    $280
    $335
    Traveler (5996)
    Pool & Beach (1721)
    Room & Suite (646)
    Barcelo Maya Colonial
    6,029 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,797 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Catalonia Royal Tulum
    7,328 reviews
    #2 of 4 hotels in Xpu-Ha
     
    Barcelo Maya Caribe
    3,476 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Overview
    • Excellent64%
    • Very good22%
    • Average9%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “fish” (524 reviews)
    “oaxaca building” (111 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Off Mode: Up to 30%
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    Barcelo Maya Colonial
    6,029 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,797 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Catalonia Royal Tulum
    7,328 reviews
    #2 of 4 hotels in Xpu-Ha
     
    Barcelo Maya Caribe
    3,476 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Rooms
    Nov 6Nov 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (7,257)
    There are newer reviews for Barcelo Maya Palace
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    1,561 - 1,565 of 4,742 reviews

    Reviewed August 6, 2016

    Barcelo Maya Palace Deluxe is an incredible vacation spot! Beautiful grounds, magnificent pools, clear turquoise waters, free non-motorized water sports, full-scale gym, and endless dining and buffet options with fresh, delicious food. This review is based upon Barcelo experiencing 100% occupancy. At lower occupancy, availability...More

    14  Thank Bill H
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded August 27, 2016

    Dear Guest: What a great review! We are delighted to read all of your comments and kind words. And truly amazed on how many activities you and your family got to enjoyed. Thank you very much for your oppinions on the check in topic. We...More

    Reviewed August 6, 2016 via mobile

    This is our second visit to this property and we really enjoyed it. The facilities are beautiful and the staff extremely helpful and friendly. I would suggest that they add additional bathrooms near the pool l The one complaint is that the Wifi service is...More

    Thank Shira L
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded August 31, 2016

    Dear Shira: Thank you very much for taking time to leave your comments. We are happy to hear that you enjoyed your second visit to our resort.Thank you for your observations on wifi topic. We will take care of it. Best regards. Management

    Reviewed August 6, 2016

    I really can not compliant so far my family is having a wonderful vacation. Today is my 4th day in at Barcelo maya palace deluxe.. room services 5 star ... thank you barcelo ...happy days. And thank you Alfredo herdanandez at

    1  Thank roberto r
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded August 27, 2016

    Dear Roberto: It´s good to read that you and your family had a great time at Barcelo. It is our pleasure to make families happy and have the best of their time. We look forward to seeing you soon. Management

    Reviewed August 5, 2016

    Anel took care of us at the surf ride and we had a great time. Food was good at the resort too. They take time to give you tips and help you get started. I would definitely recommend this for people staying at the resort.

    2  Thank TravelRevel
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded August 29, 2016

    Dear TravelRevel Is a pleasure to read that you enjoy your staying with us at Barcelo Maya Palace, make us feel proud that your vacations were more than you expect. We hope for your next visit. Best Regards The Managament

    Reviewed August 4, 2016 via mobile

    The hotel was very, very nice and the staff really friendly. Other all inclusive places we have stayed at have really been "all inclusive". At Barcelo, you have to pay for WiFi and not even at the front desk. After check in, you have to...More

    2  Thank Clara S
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded August 29, 2016

    Dear Clara S I have carefully read all your comments and first of all I want to thanks the time you took to write all your good and no good experiences and it is a pleasure to know that your holiday with us was amazing....More

    Barcelo Maya Colonial
    6,029 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,797 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Catalonia Royal Tulum
    7,328 reviews
    #2 of 4 hotels in Xpu-Ha
     
    Barcelo Maya Caribe
    3,476 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $231 - $593 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Cheap Tickets, Booking.com, Barcelo, Hotels.com, Orbitz, Travelocity, Hotwire, TripOnline SA, Evoline ltd, getaroom.com and Cancelon so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Riviera Maya/Puerto Aventuras, Mexico
    Add Photo Photos
    Traveler (5996)
    Pool & Beach (1721)
    Room & Suite (646)
    Dining (618)
    Hotel & Grounds (3420)
    Family and Play Areas (127)
    Bathroom (86)
    Business Center & Event Rooms (32)
    Nearby
    Sponsored by:
    Barcelo Maya Tropical
    4,797 reviews
    .06 miles away
     
    Barcelo Maya Colonial
    6,029 reviews
    .04 miles away
     
    Catalonia Royal Tulum
    7,328 reviews
    1.01 miles away
     
    Barcelo Maya Caribe
    3,476 reviews
    .18 miles away
     
    Nearby Restaurants
    Jessie Gelato
    346 reviews
    1.28 miles away
    Rauxa Restaurant & Show
    210 reviews
    1.30 miles away
    Royal Grill
    100 reviews
    1.37 miles away
    Cafe Ole
    518 reviews
    1.27 miles away
    Nearby Attractions
    Dolphinaris Barcelo
    764 reviews
    .22 miles away
    Cenote Jardin del Eden
    287 reviews
    .94 miles away
    Dressel Divers
    407 reviews
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    Flyin Fish
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    1.00 miles away
    Ask a question
    Questions & Answers
    Michelle D
    October 19, 2017|
    AnswerShow all 3 answers
    Response from Keith F | Reviewed this property |
    From what I understand, yes.
    1
    Vote
    3forlife
    October 17, 2017|
    Answer
    Response from judi551 | Reviewed this property |
    As our bookings were through Westjet Vacations, I do not have a phone number or email address to help this client, unfortunately.
    0
    Votes
    Dustybehappy
    October 17, 2017|
    AnswerShow all 2 answers
    Response from rnmn528 | Reviewed this property |
    From the south to north, the 5 areas are the Beach, Caribe, Colonial, Tropical, and Palace. For (usually) the most quite and remote area with the softest sand (but not the best for snorkeling) the Beach area is nice. The... More
    1
    Vote
    Room Tips
    "Rooms closer to where you wish to be are better. We had about a 5 minute walk from the pools and resort..."
    Read review
    "Premium access, pool view"
    Read review
    "It's better to take rooms at higher floors-due to high humidity at the lower level sometimes you may feel..."
    Read review
    "Get the garden view which is quiet and private other rooms face the pool noisy/not privatebut has hammock"
    Read review
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