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Barcelo Maya Palace Deluxe

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4,785 Reviews from our TripAdvisor Community

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Showing 3,250: English reviews
Edison, New Jersey
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just got back from my friends' wedding and had a blast! The resort is huge (get ready to walk around) and its part of a couple of other Barceló resorts in the same compound. Food was the usual all -inclusive fair - better than others. Coffee was just ok - get a latte/espresso if you want something stronger. The Rodizio... More 

Helpful?
Thank vjisidro
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

These have been awesome vacations! Specially because the entertainment team is cool and Chido! Liz is lovely, cool , sexy and fun. Like, Carlos and Julio are so much fun. I got a blast here. I love it. Thanks everyone. Angelica from Cocos bar is sweet.

Helpful?
Thank rozakhaitova
Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

At first we were hesitant to book into this property based on some of the reviews. We are so pleased that we decide to ignore the negative reviews posted online and to base our review on our experience. We cannot say enough about the cleanliness of the property, the quality of the food and friendliness of the staff. It was... More 

Helpful?
1 Thank Marlene F
Marlboro, New Jersey
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

Room was very nice and clean, staff was helpful at all times. Pool service Angelica Acosta was excellent and on top of your drink requests, Ruben and his helper at buffet were also great. really a great place and experience

Helpful?
Thank fdsr56
Russellville, Arkansas
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great with one negative. Dress code for dinner was not enforced. In one rest. a lady had cut-off jeans with pockets hanging out, in others men wore ball caps and tees. Our reservation would show dress code-formal. This was not enforced!!!

Review collected in partnership with this hotel

Helpful?
Thank BERT P
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Arrived today at barcelo maya palace. It is raining but Carmen Lopez and waiters are Octavio and Domingo and Armando are assisting to every need! We are enjoying cocktails and good company! Lunch was great and cocktails were good. Resort is beautiful even if its.raining. Staff here is super responsive and caters to guests needs .

Helpful?
1 Thank Judy C
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace Deluxe, responded to this review

Dear Judy C Is a pleasure to read that you enjoy your staying with us at Barcelo Maya Palace, make us feel proud that your vacations were more than you expect. We hope for your next visit. Best Regards The Managament More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

An all inclusive that doesn't nickel and dime you. Buffets are what you expect. But the restaurants are excellent. Child friendly but I would go without them too. The pool and entertainment staff were excellent, notably Enrique, Liz, Carlos, Erick and Julio. Kids loved swimming with the dolphins, the waterpark, mini-golf, painting and plenty of pool time. Already recommended it... More 

Helpful?
1 Thank Philip G
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace Deluxe, responded to this review

Dear Philip G Is a pleasure to read that you enjoy your staying with us at Barcelo Maya Palace, make us feel proud that your vacations were more than you expect. We hope for your next visit. Best Regards The Managament More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Excellently vacations! They are the best (Enrique Liz Carlos Julio Erick Laura) excellent entertainers, I will back to the resort, the buffet was excellent too, the device pool great. Food the best. The service is very good the the ocean is fantastic, can't ask for more .

Helpful?
1 Thank Michael F
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace Deluxe, responded to this review

Dear Michael F Is a pleasure to read that you enjoy your staying with us at Barcelo Maya Palace, make us feel proud that your vacations were more than you expect. We hope for your next visit. Best Regards The Managament More 

Boston, Massachusetts
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Have had some really great interactions with some of the staff ... Enrique from entertainment and Daniel from housekeeping were amazing. Both so helpful and friendly! The Checkin experience was long and painful, but once we were settled in our room it has been wonderful.

Helpful?
Thank JLeosquared
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace Deluxe, responded to this review

Dear JLeosquared I have carefully read all your comments and first of all I want to thanks the time you took to write all your good and no good experiences and it is a pleasure to know that your holiday with us was amazing. I can let you know that all guest comments whether negative or positive are very important... More 

Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have been here with my husband from the 20th to the 27th of August. First of all I booked Maya Tropical with myBarcelo and I have been upgraded to Maya Palace ... wow, thanks! Everything was perfect, from the buffet to the overall status of the resort: clean, organized, fully equipped and mantained. Rember to book as soon as... More 

Helpful?
Thank Francesca P
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace Deluxe, responded to this review

Dear Francesca P Is a pleasure to read that you enjoy your staying with us at Barcelo Maya Palace, make us feel proud that your vacations were more than you expect. We hope for your next visit. Best Regards The Managament More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation

Additional Information about Barcelo Maya Palace Deluxe

Address: Carretera Chetumal-Puerto Juarez km 266.3 | Carretera a Chetumal, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $250 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Maya Palace Deluxe 4.5*
Number of rooms: 756
Reservation Options:
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Also Known As:
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Palace Deluxe Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#2 Family Hotel in Puerto Aventuras
#3 Business Hotel in Puerto Aventuras
#4 Romantic Hotel in Puerto Aventuras
#7 On the Beach Hotel in Puerto Aventuras
#7 Luxury Hotel in Puerto Aventuras
#7 Top resorts Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
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