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Barcelo Maya Palace Deluxe

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4,756 Reviews from our TripAdvisor Community

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Showing 3,236: English reviews
Wadsworth, Illinois
2 reviews
5 of 5 stars Reviewed yesterday NEW

My husband and I came here for our 10 year vow renewal ceremony held on the grounds of Barcelo Maya Palace Deluxe. Huge thanks to Guillermo Sierra our wedding coordinator for putting everything into order, he did an AMAZING job. Although, he does need his own credit card terminal. The wait times to check in to the Platinum check in... More 

Helpful?
Thank timmonsstephanie
Setubal District, Portugal
2 reviews
4 of 5 stars Reviewed yesterday NEW

Suggestions for future improvement: 1. Availability of food after 11pm on Barcelo Palace and not only in the Maya Mall bowling complex. That will be useful both for adults and children when arriving late from tours or parks activities. 2. Wi-fi access should be multi-device and free of charge in a 5* hotel / resort. This paid procedure is not... More 

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Helpful?
Thank Antonio A
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This place is amazing! All inclusive! Food and drinks amazing!! Beach is beautiful! Staff very helpful and nice, restaurants are great a mix of everything. Something for every age, pool staff kept everyone entertained, Enrique was fun and entertaining!!

Helpful?
Thank Jennifer R
southend on sea
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

cant say enough about this place. we have been 3 times to the Palace and overall 5 times to the whole complex. the staff are great, the food and drink is fantastic and the beaches, yes beaches, they have more than one is beautiful. there is so much to do that you will never need to leave the complex but... More 

Helpful?
Thank francopas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I stayed the 1st week of August 2016. Some things short to make it perfect. Room: desk lamp not working, closet door not sliding, clock resetting itself to 1pm every couple of hours, no bed lining for sofa beds when we arrived, fridge did not keep drinks cold at all (had to constantly go get ice). Staying in the first... More 

Helpful?
1 Thank Brian L
Pembroke Pines, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our party was 2 adults and 2 children (ages 1 and 3), we booked a pool view room which is part of Club Premium, so my review is heavily influenced by that. This is a beautiful large hotel with lots to do, and of higher quality than the other 4 hotels in the resort, so I will try to break... More 

Helpful?
2 Thank FLvacationer216
Barcelona, Spain
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We felt like at home!. Nice and clean room. Restaurants with a huge variety of food and beverages. Lovely pools, Services and lovely beach. I want to emphasize the excellent attention of Andrea Gonzalez, a great professional who always takes care of every detail during these days. And the professionalism, attention and kidness of Jose Salvador and Yosajani Romero, great... More 

Helpful?
Thank alejandramarcelag
ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

What a wonderful place to stay Food was great, service was great and had a wonderful time can not wait to go back next year. Activities were great with Erik, Carlos, Julio and Liz made it fun. Beautiful property and great wildlife to see, would recommend any one to life this experience at least once in their lifetime. thank you... More 

Helpful?
Thank browneyebaby9
Jackson, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was absolutely the BEST vacation we have ever taken s a family. The hotel was Gorgeous with ENDLESS activities for the kids and adults. The grounds are maintained to perfection, the rooms are spotless and the buffets are more than anyone could imagine. The restaurants are top of the line and with the dine around, you are never board... More 

Helpful?
1 Thank victorian111
Ajax, Ontario
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent ten days at Barcelo again. Not much changed with regard to the Palace hotel itself. This time we actually walked around Barcelo property a lot and the new addition of Maya Mall and water park is great. Our son was surfing by the end of our stay thanks to the water park crowd: Luis, Anel, Fer. So we... More 

Helpful?
1 Thank An2
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation

Additional Information about Barcelo Maya Palace Deluxe

Address: Carretera Chetumal-Puerto Juarez km 266.3 | Carretera a Chetumal, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $250 - $607 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Maya Palace Deluxe 4.5*
Number of rooms: 756
Reservation Options:
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Also Known As:
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Palace Deluxe Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#2 Family Hotel in Puerto Aventuras
#3 Business Hotel in Puerto Aventuras
#4 Romantic Hotel in Puerto Aventuras
#7 Luxury Hotel in Puerto Aventuras
#7 Top resorts Hotel in Puerto Aventuras
#7 On the Beach Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
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