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Barcelo Maya Palace

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
$383*
$267*
Great Deal
$277*
$277*
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Barcelo Maya Palace
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5,963 Reviews from our TripAdvisor Community

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Showing 3,954: English reviews
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Menifee, California
Reviewed yesterday NEW

The hotel is great, the rooms are nice and clean. Pools and beach are excellent. The food is just o.k, defently not a highlight of our trip. for the most part the staff are great. We don't drink a lot and was frustrated when the bartenders at the wetbar would not acknowledge you... even when the bar was not as...

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank Jose V
Reviewed yesterday NEWvia mobile

The staff at the Barcy was amazing the kids had a blast. Karla, Faby and most of all Aurora were the best! Our kids (8) total with the group had an amazing time! The kids were in and out each day and asked to come back each day.

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Thank Brandey B
Belize City, Belize
Reviewed yesterday NEW

My first encounter with the Barcelo Maya Palace was enough for me to never want to go back again. EVER. Here's why: Section 1: Reservations - We made our reservations about a month ago at the Barcelo Maya Colonial(As it is closer to everything) but decided to pay at the hotel as we were still adding rooms through the weeks....

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6Thank camillelori94
Seymour, Connecticut
Reviewed yesterday NEW

Great resort with poor management at the front desk. The resorts, ocean beach, restaurants and bars service, pools, rooms were great, exceeding our expectation. But to stay about 2 hours in the front desk for check-in (the line was just about 6 people in the front of us) is not-acceptable for such great resort.

Review collected in partnership with Barcelo Hotels & Resorts
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4Thank Yaroslav N
New York City, New York
Reviewed yesterday NEW

Beautiful beach,piers where you can feed and swim with those fish is a lot of fun,but hotel it self? I'm saying you can go there one time for sure,because a lot of people like it and many people don't,but one time you defenetely can go,in my opinion it overpriced.

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank strofim
Lake Forest, California
Reviewed 2 days ago NEW

We had such an amazing time at Barcelo Maya Palace, Cancun. The place is huge, tons of things to do, the staff is friendly, super nice and helpful. We could not find anything wrong with the resort. Premium Level is the way to go

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Helpful?
Thank Vanesa N
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review

Dear Vanesa N Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Best Regards The Managment

Austin, Minnesota
Reviewed 2 days ago NEW

Thank you so much for making our family vacation an experience we will always remember. From the beautiful atmosphere, delicious food, and hard working, friendly staff we have nothing but great things to say.

Review collected in partnership with Barcelo Hotels & Resorts
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2Thank R2392YZamyn
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review

Dear R2392YZamyn Firstly we would like to thank you for choosing our Barceló Maya Palace hotel for your holidays in Riviera Maya and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear Best Regards The Managment

Reviewed 2 days ago NEWvia mobile

After just taking my second trip to Mexico (at the Now Sapphire Resort) I wanted to write a review about my previous trip at the Barcelo Rivera Maya Palace Deluxe. I took this trip with my family: 2 children (ages 9 and 14), 2 adults (in their 40s) and me, 25. This resort was friendly for all of us! It's...

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2Thank Ashley A
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review

Dear Ashley A First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barcelo Maya hotel and are delighted to read that we were able to match your expectations. Best Regards The Managment

toronto, ontario
Reviewed 2 days ago NEW

Great experience overall...well laid out property, excellent choice of activities and room categories, Excellent food and service, would highly recommend this property to a family a couple or any single.

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1Thank floydson
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review

Dear floydson Thank you for reviewing your recent stay in our Barceló Maya Palace. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Best Regards The Managment

Arizona
Reviewed 2 days ago NEW

This was my first time at the property and we were impressed! We had a premium suite with an Ocean view on the 3rd floor and our view was magical. The property alone is huge with SO many things to do and see. We enjoyed the buffets for breakfast and lunch and fine dining each evening. The pools and swim...

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2Thank Sarah B
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review

Dear Sarah B We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Palace was an enjoyable one. We...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Palace

Address: Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico (Formerly Barcelo Maya Palace Deluxe)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $243 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Maya Palace 4.5*
Number of rooms: 756
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Barcelo, Travelocity, Hotwire, Hotels.com, TravelUp, Cheap Tickets, Orbitz, Cancelon, Priceline, getaroom.com, TripOnline SA, Evoline ltd and Hotel.de so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Palace Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#2 Family Hotel in Puerto Aventuras
#3 Business Hotel in Puerto Aventuras
#4 Romantic Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
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Questions & Answers

Here's what travelers have asked, with answers from Barcelo Maya Palace staff and other travelers.
857 questions
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Questions? Get answers from Barcelo Maya Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room between 8000-8099 as it is closer to everything.”
camillelori94, yesterday | Read review
“Ocean View Suite had an incredible view”
sarahbO7312HD, 2 days ago | Read review
“Ask for ground floor, upgrade to pool or ocean view for shorter walk to activities/food”
33travelbug2016, 2 days ago | Read review
“ask for an ocean view room and you will be very close to the beach”
181kristak, 3 days ago | Read review
“Avoid rooms that face the pool. A garden room in the back is quiet and beautiful.”
164steven, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Bookit.com
$267* /night
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Booking.com$277
TripAdvisor$277
Cancelon$383
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*Disclaimer
Prices are for 1 room, 2 adults
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