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Barcelo Maya Palace

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4,947 Reviews from our TripAdvisor Community

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Showing 3,300: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

Our family visited Barcelo Palace from July 5-14. This was our second trip to Barcelo Palace and we enjoyed it as much as we did the first time. Our daughter, Molly (15), had a great time with the entertainment staff. Liz and Enrique were awesome. Our son, Eric (20), is very content to enjoy the beach and the pool. He... More 

Helpful?
Thank Michelle S
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

This place is awesome! Great food choices and the best pools in the complex but the beach is a little rocky. Not much sand when u start walking into the water. Lots of fish if ur into snorkeling! Adult pool bartender Ulysses is top notch. Knows all the drinks and u won't be disappointed!

Helpful?
Thank Buckeyeplumber
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review

Dear Buckeyeplumber Is a pleasure to read that you enjoy your staying with us at Barcelo Maya Palace, make us feel proud that your vacations were more than you expect. We hope for your next visit. Best Regards The Managament More 

Parsippany, New Jersey
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We recently stayed at the palace and had a wonderful time. The staff was really friendly especially Angelica Acosta a friendly waitress by the main pool area. She was patient with my three kids always had their smoothies ready every time we came to the pool, the place was amazing. The one thing that bothered us was its advertised as... More 

Helpful?
Thank beeks007
Boulder, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As always will try to cover some new ground and will only parrot what you see in myriad other reviews if it truly warrants emphasis or debunking. Disclaimer - Second time we have accidentally been to Mayan Riviera during Mexican independence. Although we were at a different resort last time my sense is that these places go a little above... More 

Helpful?
7 Thank Waxifari
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at Barcelo for 8 days 7 nights. Our family included my three kids 9, 8 and 5. What a great time. What a great facility. We were treated unbelievably well by everyone at the resort. We were met on arrival at Cancun airport after a long overnight flight and whisked away in a comfortable van. We got to... More 

Helpful?
2 Thank jonnik_e
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review

Dear jonnik_e Is a pleasure to read that you enjoy your staying with us at Barcelo Maya Palace, make us feel proud that your vacations were more than you expect. We hope for your next visit. Best Regards The Managament More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We received great customers from Alejandra ledezma at the gym and from Aida at the reception..rooms were extremely clean great..excellent food . The maya mall has everything you will in case you need extra swimming sets or souvenirs

Helpful?
Thank mzarater
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review

Dear mzarater Is a pleasure to read that you enjoy your staying with us at Barcelo Maya Palace, make us feel proud that your vacations were more than you expect. We hope for your next visit. Best Regards The Managament More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

4 of us went on a girls birthday trip Sept 8-12. We had a great time! Check In- We got there really early, like 10am. The hotel is about an hour from Cancun airport. Check in was fairly quick and not busy at all (at this time). They could not get us into our room yet but took our suitcase... More 

Helpful?
4 Thank Danielle R
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Have a beautiful beach, delicious food and nice activities, Carlos of the animation staff and Fabiola of Barcy are the best people on the resort, just go with them to have the best vacation of your life and enjoy your time here.

Helpful?
Thank Francisco L
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review

Estimado Francisco L Is a pleasure to read that you enjoy your staying with us at Barcelo Maya Palace, make us feel proud that your vacations were more than you expect. We hope for your next visit. Best Regards The Managament More 

Owings Mills, Maryland
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for a week at this resort. It was kid-friendly for my 18 month old granddaughter with its Barcy Club. She got to socialize with other children, use the kiddie pools and slides and take toys into the water. For adults there are lots of activities in romantic settings and the beach is just steps away. The grounds are... More 

Helpful?
Thank Mobilmima
New York City, New York
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

The Barcy club was under construction when we were there, at first we were a lilttle disappointed and they have relocated at the ground floor at the main building. That room was a little small and I didn't think my daughter will have fun in there but it turn out she had a wonderful time there! They have so many... More 

Helpful?
Thank JHML007
HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review

Dear Guest: Thank you for your kind comments. We are always working at improving our facilities and Barcy staff does their best at any place oround the hotel. We are really happy your daughter had a good time at Barcelo. We can´t wait to see you again. The Management. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation

Additional Information about Barcelo Maya Palace

Address: Carretera Chetumal-Puerto Juarez km 266.3 | Carretera a Chetumal, Puerto Aventuras 77750, Mexico (Formerly Barcelo Maya Palace Deluxe)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $266 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Maya Palace 4.5*
Number of rooms: 756
Reservation Options:
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Also Known As:
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Palace Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#2 Family Hotel in Puerto Aventuras
#3 Business Hotel in Puerto Aventuras
#4 Romantic Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Luxury Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
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