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Punta Matzoma #33, Puerto Aventuras 77750 Mexico
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Traveler (268)
Panoramas (20)
Room & Suite (118)


#2 of 20 hotels in Puerto Aventuras
Travelers' Choice
LM Hotel is located within the heart of the Mayan Riviera in Puerto Aventuras, a luxury tourist residence with everything you need for an unforgettable holiday: beautiful beaches, golf course, marina and exquisite restaurants. Our hotel has six beautifully appointed accommodations; each with its own private terrace with handwoven hammocks, beautiful views of the Marina, event space and pool bar.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Bicycles available
Car hire
Couples massage
Pool / beach towels
Outdoor pool
Saltwater pool
Wine / champagne
Water park offsite
Facial treatments
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
First aid kit
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Room features
Air conditioning
Private balcony
Flatscreen TV
Bath / shower
Wardrobe / closet
Bottled water
Tile / marble floor
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Family rooms
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Good to know
Residential Neighborhood
Harbor View
Languages Spoken
English, Spanish


Full view
70Somewhat walkable
Grade: 70 out of 100
41Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
463Reviews23Q+A41Room tips
Traveler rating
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  • 57
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Time of year
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Popular mentions
Eloy B wrote a review Nov 2020
Mexico City, Mexico53 contributions6 helpful votes
This is a very private place, with that in mind, do not expect mobs of service personell. service is personal but they take their time, it is kind of staying at your relative’s. We loved it, the house it at the end of a street so no traffic, the view of the canal is georgeous, the room comfortable, the people are very attentive and nice. Overall, there is no better value in puerto aventuras, the price was better than most places even in playa del carmenwhich is just 6 miles away.
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Date of stay: November 2020Trip type: Traveled as a couple
Response from Alain Correa Flores, Director General at LM by Inmense
Responded Nov 16, 2020
Dear El0yB First of all, thanks for taking the time to write this review for us. The comments of our guests are very important to us and that is what makes us smile at the end of the day. It was a great pleasure to have your vacation with us. I am very pleased to read that you enjoyed our service and facilities and, above all, that you had the feeling of staying as if you were in your relatives home and that´s what we are always trying to transmit it to our visitors. We hope to see you soon. Best regards
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Gbert wrote a review Feb 2020
1 contribution
LM is a small "boutique" hotel with I think 8 rooms total? It's clean, comfortable, and a good value for what I paid. It's not a 5 star luxury resort so don't expect that level of room but at the same time, there was fridge and great A/C in the room (but not the bathroom), TV and wifi. The staff was friendly and my included breakfast was great. There was a safe in the room. A couple things to note: the hotel is a little out of the way in Puerto Aventuras, down a quiet road and a little hard to find. It's a decent walk to the restaurants and shopping of PA. The hotel does have bikes they can loan you. The Google Maps location is correct but the hotel isn't marked very well. it's on the right hand side, looks a little like a house. Look for the small LM sign and something like "La Mission". Also, the hotel is only staffed between ~7am and 4pm. If you arrive after hours, there are arrangements made for you to "check-in". Just make sure you read the sign on the front door to figure it out, then go around to the right of the front building.
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Date of stay: February 2020
Response from Alain Correa Flores, Director General at LM by Inmense
Responded Feb 24, 2020
Dear Mr. Thegbertt: We are very proud to know that in LM by Inmense they found the ideal place for the perfect rest. We are pleased to see that the excellent attention of my colleagues, as well as the quality services they provided made the experience of your stay memorable. We appreciate the review See you soon!
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Landy H wrote a review Jan 2020
North Carolina121 contributions50 helpful votes
I could not believe that this hotel was real. I saw the other options in the Puerto Aventuras area and I thought this was too cheap for the location, I didn't know what to expect. I was surprised with the picturesque atmosphere of the hotel, the entrance is small, the patio is nice and the waterfront amazing. The room is small but it has everything you need, we used this area to just come back to relax and conveniently hangout at the bay after a day of tours. It was amazing, I feel like I did not spend enough time looking out from the balcony and paddling out to see the ocean. My kids just sat by the natural pool and watched the fish most early mornings and evenings. We absolutely loved it! I asked my 11 year old what do you thing about this hotel, he said "Amazing", I asked my 17 year old, he said "the views!". The breakfast was average but included in our package, check in is super convenient and it is very quiet at the end of this caleta. We will definitely book with them when coming back to Puerto Aventuras.
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Date of stay: December 2019
Room Tip: Second floor has better views.
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2 Helpful votes
Response from Inmense, Director de Relaciones con Clientes at LM by Inmense
Responded Jan 2, 2020
Dear Landy H: Thank you for the time you give us in sharing this positive comment, this motivates us to continue offering quality services since our main objective is for our guests to have fun, relax and enjoy an excellent stay. It will be a real pleasure to be your hosts again. See you soon!
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Humberto P wrote a review Nov 2019
Cancun, Mexico169 contributions67 helpful votes
The place was discovered by chance, a friend of mine had made the reservation and could not go, his kid was sick so he asked me if I wanted to go.. being a long weekend I gladly accepted, and it was good I did. The hotel is deep in the Puerto Aventuras complex, you go through 2 different security points, so the safety is really good. The hotel is small, only 6 rooms. we had two at the second floor, the place is nice, well lit, nicely decorated, and clean. the rooms were with two beds, the WIFI is ok, not slow, not the fastest but ok. The service is good, I would say great, but they still need some effort to get to great. not that I am complaining, but if I say great, they have to be great, which they are not.... yet. the breakfast was included, it was a small menu, but the food was good. close to great. why not great? the toast was a burnt, my waffles on the first morning were also burnt. the food was very good taste-wise, but it was not hot when it arrived and they took ages to get our food, that may be bad or good depending on the situation, but if you are on vacation... why should you need your food to be fast-food?? the bikes were nice. though they need some sort of air pump, my tires were almost flat and it was a big effort moving on it, and they only have 3 bikes!!! really?? people usually come in pairs..2, 4. why only 3?? not sure... the pool and inlet are great.. the water was cold, but.. me living in Cancun and used to hot water, I will always scream when water gets cold in the caribbeann.. so.. never mind about this unless you live close by and come during winter months, you know what I mean. there was a kayak, did not used it, once again, only one??? so... would I recommend this place? Yes would I go back?? yes!!! looking forward to coming back
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Date of stay: November 2019
Sleep Quality
Room Tip: first floor rooms have access to beach lounges and pool... top floor rooms have a better view of...
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1 Helpful vote
Response from Inmense, Director de Relaciones con Clientes at LM by Inmense
Responded Nov 25, 2019
Dear Humberto P: Thank you for sharing your valuable opinion regarding your recent visit to LM by Inmense. The feedback you share with us is welcome as it helps us improve our service. We regret what happened with breakfast, the necessary measures are being taken to prevent such incidents from happening again. We appreciate the recommendation, we will be waiting for your next return. See you soon!
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Randy L wrote a review Nov 2019
11 contributions2 helpful votes
Erandi, Liz and Eva were all so helpful, and they really made sure that our every request was accommodated. Erandi especially, with her good English skills, made an effort to get to know us, and helped us with ideas and showed us how to get around on the collectivo. We rode the free bicycles every day, and when we said we were worried about riding in the dark, the next day they put lights on the bicycles! This hotel is in a very quiet residential area, about 8 minutes easy walk from the restaurants and shops. The chef makes excellent food (we had breakfast every day, and sometimes lunch).
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Date of stay: November 2019
Sleep Quality
Room Tip: There are only 6 rooms, and they all face the marina. Three downstairs, and three upstairs.
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Response from Inmense, Director de Relaciones con Clientes at LM by Inmense
Responded Nov 14, 2019
Dear Randy L: We greatly appreciate your comment about the pleasant stay you had in LM by Inmense. We will bring recognition to our staff, who are undoubtedly essential to continue achieving our goal of creating memorable experiences in our guests. It will be a real pleasure to welcome you again!
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$47 - $216 (Based on Average Rates for a Standard Room)
La Mision
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
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Frequently Asked Questions about LM by Inmense
Which popular attractions are close to LM by Inmense?
Nearby attractions include Puerto Aventuras Marina (0.5 miles), TAO Wellness Center (0.5 miles), and Puerto Aventuras (0.4 miles).
What are some of the property amenities at LM by Inmense?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at LM by Inmense?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at LM by Inmense?
Guests can enjoy breakfast during their stay.
Is parking available at LM by Inmense?
Yes, free parking is available to guests.
What are some restaurants close to LM by Inmense?
Conveniently located restaurants include Jessie Gelato, Girafe, and Cafe Ole.
Are there opportunities to exercise at LM by Inmense?
Yes, guests have access to a pool during their stay.
Is LM by Inmense located near the city center?
Yes, it is 0.3 miles away from the center of Puerto Aventuras.
Which languages are spoken by the staff at LM by Inmense?
The staff speaks multiple languages, including English and Spanish.
Does LM by Inmense have any great views?
Yes, guests often enjoy the harbor view available here.