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2/4/2018 2/5/2018
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    Barcelo Maya Tropical

    Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
    +1 855-243-3889
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    2/4/2018 2/5/2018
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    Traveler (4239)
    Pool & Beach (1221)
    Dining (314)
    • Excellent63%
    • Very good24%
    • Average7%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “seafood” (275 reviews)
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Poolside Bar
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Barcelo Maya Tropical
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (5,034)
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    1,341 - 1,345 of 3,110 reviews

    Reviewed October 29, 2015

    I admittedly traveled during the rainy season, however my experience was horrible. I There were ants in the room...after complaining several times, we were NEVER presented the option to change rooms because an equivalent room, nor an upgrade was available. I had to wash all...More

    1  Thank Paula S
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded October 30, 2015

    Dear Paula S We respect your personal opinion and we regret you didn’t find appropriated the facilities at the Yucatan building. We regret about the mistake by the telephone operator at room service. Hope to have a second opportunity to host you in the future....More

    Reviewed October 27, 2015

    First, let me say this was our 7th stay at the Barcelo. Stayed 10/17 to 10/24. I am glad they are updating this section. We stayed at the Tropical section. First, the ala carte restaurants are really getting bad. The steak that was served in...More

    3  Thank pgrandys
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded October 30, 2015

    Dear Pgrandys We thank you for spending time on writing on Trip Advisor. Thank you to bring to our attention about volume at tether, all the comments are considered to improve ourselves. We look forward to host you in the future. La gerencia. gteoperaciones.tropical@barcelomaya.com

    Reviewed October 27, 2015

    I just returned with my wife from the Barcelo Maya Tropical where we stayed for seven nights. First, this is a beautiful resort with great beaches. We chose it because we wanted to be closer to Playa del Carmen and Tulum. The staff is exceptional....More

    4  Thank Tony A
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded October 30, 2015

    Dear Tony A We want to thank you for the time to write on Trip Advisor. We thank you to share your opinion. All the comments are taken seriously in order to provide a better service. We work every day to achieve and exceed all...More

    Reviewed October 25, 2015 via mobile

    1st time at Barcelo,3rd time in riviera maya. We loved this resort! Beautiful grounds, beautiful beach. Very friendly people. I will mention some of the cons first. Check in was very slow and there wasnt a lot of people at the time. We stayed at...More

    5  Thank jeridean
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded October 26, 2015

    Dear Jeridean We thank you for spending time on writing your excellent comments on Trip Advisor. We are glad to know that you enjoyed the grounds. Thank you to bring to our attention about front desk, all the comments are considered to improve ourselves. We...More

    Reviewed October 22, 2015

    I am writing this review from my bed where I have been since I got off the airplane two days ago. I have been sicker than I've ever been in my life. Who knows what from whether it be the salads I ate, the buffet...More

    3  Thank HappyBubble
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded October 26, 2015

    Dear HappyBubble We want to thank you to share your opinion on Trip Advisor. All the comments of our guest are taken to improve ourselves. We look forward to host you in the future. Please do not hesitate in contact for for any further assistance...More

    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    • Price range
    • $249 - $491 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Puerto Aventuras
    • #6 On the Beach Hotel in Puerto Aventuras
    • #6 Family Hotel in Puerto Aventuras
    • #6 Luxury Hotel in Puerto Aventuras
    • #6 Top resorts Hotel in Puerto Aventuras
    • #7 Spa Hotel in Puerto Aventuras
    • #8 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 479
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Orbitz, Travelocity, Cancelon, getaroom.com and TripOnline SA so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Tropical Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico
    Add Photo Photos
    Traveler (4239)
    Pool & Beach (1221)
    Dining (314)
    Room & Suite (308)
    Hotel & Grounds (2499)
    Family and Play Areas (47)
    Bathroom (27)
    Business Center & Event Rooms (15)
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    Ask a question
    Questions & Answers
    January 19, 2018|
    AnswerShow all 3 answers
    Response from Josh S | Reviewed this property |
    We stayed at Tropical and had one room with a Queen and another room adjoining that had 2 queens with a couch.
    Lisa P
    January 18, 2018|
    AnswerShow all 2 answers
    Response from Sunnyfield33 | Reviewed this property |
    No you can’t. You can make all reservations at Guest Service Office. The nice thing is, they will make all reservations for the week for you & not just for the next night like a lot of places. You can only book 4 for the... More
    January 14, 2018|
    AnswerShow all 3 answers
    Response from DeanL20153 | Reviewed this property |
    For either A 9 OR 10 night stsy ,uou will receive 7 VOUCHERS for the A la Carte restaurants Not sure on the Gin if it's considered a premium liquor. Just tip your bartender and you should get what you want
    Room Tips
    "Tropical is the most centrally located to all of the"
    Read review
    "Choose 3rd floor if you don't want neighbours making noise above you."
    Read review
    "Ask to see room first to ensure it is not damp and musty"
    Read review
    "The rooms with a Terrace or balcony have the best views"
    Read review
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