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    Barcelo Maya Tropical

    Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
    +1 855-243-3889
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    11/26/2017 11/27/2017
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    Savings alert: 21% below average rate

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    $225
    $189
    SAVE $36
    $225
    $189
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    $225
    Traveler (4164)
    Pool & Beach (1215)
    Dining (314)
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    Overview
    • Excellent64%
    • Very good24%
    • Average7%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “seafood” (248 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Barcelo Maya Tropical
    Special Offer: Off Mode: Up to 35%
    Hotel deals
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    Rooms
    Nov 26Nov 27
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,850)
    There are newer reviews for Barcelo Maya Tropical
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    1,211 - 1,215 of 2,983 reviews

    Reviewed November 2, 2015

    We have been traveling to Mexico for many years. We used to stay in Riu hotels. After stay in Barcello once, we decide to stay only at this place. Main thing what we like it's customer sevice. Amaizing people at front desk. Never have issues....More

    4  Thank Igor T
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded November 4, 2015

    Dear Igor T, We really appreciate you have write us on Trip Advisor since this help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your last vacation. We accommodate many guests each day and we strive to make...More

    Reviewed October 30, 2015

    We have been traveling to Mexico for over 15 years. We stayed here from Oct. 20th to Oct 27th 2015. We went down to go to our nieces wedding. So that are actually the ones that found this great resort for a wedding. When we...More

    9  Thank Karan T
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded November 1, 2015

    Dear Karan T We really appreciate your excellent comment on Trip Advisor. All the comments are taken seriously in order to provide a better service. We work every day to achieve and exceed all our guest expectations. We are happy to be part of such...More

    Reviewed October 29, 2015 via mobile

    I thought that the resort was very beautiful! I even had a lovely gecko friend visit me in my room. It was a little on the cool side while we were there but that didn't stop my from sitting poolside with a drink in my...More

    2  Thank Kelsey D
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded October 30, 2015

    Dear Kelsey D We really appreciate your comment on Trip Advisor, We apologize for the issue with the front desk staff. Everyday we work hard to improve ourselves. We look forward to assist you in the future. La gerencia. gteoperaciones.tropical@barcelomaya.com

    Reviewed October 29, 2015

    I admittedly traveled during the rainy season, however my experience was horrible. I There were ants in the room...after complaining several times, we were NEVER presented the option to change rooms because an equivalent room, nor an upgrade was available. I had to wash all...More

    1  Thank Paula S
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded October 30, 2015

    Dear Paula S We respect your personal opinion and we regret you didn’t find appropriated the facilities at the Yucatan building. We regret about the mistake by the telephone operator at room service. Hope to have a second opportunity to host you in the future....More

    Reviewed October 27, 2015

    First, let me say this was our 7th stay at the Barcelo. Stayed 10/17 to 10/24. I am glad they are updating this section. We stayed at the Tropical section. First, the ala carte restaurants are really getting bad. The steak that was served in...More

    3  Thank pgrandys
    Response from BMAYATROPICAL-GS, Gerente at Barcelo Maya TropicalResponded October 30, 2015

    Dear Pgrandys We thank you for spending time on writing on Trip Advisor. Thank you to bring to our attention about volume at tether, all the comments are considered to improve ourselves. We look forward to host you in the future. La gerencia. gteoperaciones.tropical@barcelomaya.com

    Barcelo Maya Palace
    7,408 reviews
    #6 of 17 hotels in Puerto Aventuras
    0.06 mi
     
    Barcelo Maya Colonial
    6,108 reviews
    #5 of 17 hotels in Puerto Aventuras
    0.05 mi
     
    Barcelo Maya Caribe
    3,506 reviews
    #12 of 17 hotels in Puerto Aventuras
    0.2 mi
     
    Barcelo Maya Beach
    8,605 reviews
    #11 of 17 hotels in Puerto Aventuras
    0.3 mi
     
    Catalonia Royal Tulum
    7,413 reviews
    #2 of 4 hotels in Xpu-Ha
    1.1 mi
     
    Dreams Puerto Aventuras Resort & Spa
    4,785 reviews
    #10 of 17 hotels in Puerto Aventuras
    1.6 mi
     
    Catalonia Riviera Maya
    9,327 reviews
    #8 of 17 hotels in Puerto Aventuras
    1.7 mi
     
    Royal Hideaway Playacar
    4,414 reviews
    #32 of 212 hotels in Playa del Carmen
    12.9 mi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • $208 - $519 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Puerto Aventuras
    • #6 On the Beach Hotel in Puerto Aventuras
    • #6 Top resorts Hotel in Puerto Aventuras
    • #6 Luxury Hotel in Puerto Aventuras
    • #7 Spa Hotel in Puerto Aventuras
    • #7 Family Hotel in Puerto Aventuras
    • #8 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 479
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Barcelo, Expedia, BookIt.com, Travelocity, Orbitz, Booking.com, Hotwire, Cheap Tickets, getaroom.com, TripOnline SA and Cancelon so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Tropical Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico
    Add Photo Photos
    Traveler (4164)
    Pool & Beach (1215)
    Dining (314)
    Room & Suite (308)
    Hotel & Grounds (2430)
    Family and Play Areas (47)
    Bathroom (27)
    Business Center & Event Rooms (15)
    Nearby
    Sponsored by:
    Barcelo Maya Palace
    7,408 reviews
    .06 miles away
     
    Barcelo Maya Colonial
    6,108 reviews
    .05 miles away
     
    Barcelo Maya Beach
    8,605 reviews
    .32 miles away
     
    Barcelo Maya Caribe
    3,506 reviews
    .24 miles away
     
    Nearby Restaurants
    Jessie Gelato
    348 reviews
    1.22 miles away
    Rauxa Restaurant & Show
    215 reviews
    1.37 miles away
    Cafe Ole
    523 reviews
    1.21 miles away
    Terrace Tapas Lounge & Bar
    76 reviews
    1.40 miles away
    Nearby Attractions
    Dolphinaris Barcelo
    778 reviews
    .25 miles away
    Cenote Jardin del Eden
    294 reviews
    .99 miles away
    Dressel Divers
    414 reviews
    .26 miles away
    Divers UnderGround
    67 reviews
    .47 miles away
    Ask a question
    Questions & Answers
    Kathy D
    November 9, 2017|
    AnswerShow all 2 answers
    Response from R8329ERjennyt | Reviewed this property |
    There are smaller water parks in the hotel but I’d say it’s for kids up to 7ish. The bigger water park (Pirates Cove I think) has a few and yes, adults have to pay too. And once inside the surfing thing costs more too. We... More
    0
    Votes
    trvb1963
    October 26, 2017|
    Answer
    Response from Greg A | Reviewed this property |
    At present there are 5 different resort areas on the property. The Beach, Caribe, Colonial, Tropical and Palace. If staying in any of the first four you have access to all but the Palace. If staying at the Palace you have... More
    0
    Votes
    Cheri W
    October 13, 2017|
    AnswerShow all 7 answers
    Response from rnmn528 |
    There are 3 of the free kiddie water parks at this resort. The smallest one is shared by the Beach and Caribe rooming areas, and the Colonial and Tropical each share a second larger kiddie water park. If you stay at any of... More
    3
    Votes
    Room Tips
    "We really like the Tropical resort but all are very good."
    Read review
    "There were some great looking rooms facing the beach at the Maya Beach property."
    Read review
    "None of the rooms were ocean front/view so I'd probably opt for second floor to be quieter."
    Read review
    "Premium level oceanfront rooms are the best!"
    Read review
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