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Barcelo Maya Tropical

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3,661 Reviews from our TripAdvisor Community

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There are newer reviews for Barcelo Maya Tropical
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Showing 2,353: English reviews
Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed October 18, 2013

Firstly me and my fiancé and two friends visited Barcelo Maya Caribe three years ago and had the most amazing holiday we could have ever imagined and this year decided we wanted to re visit Mexico again and book the same hotel. We booked at the beginning of the year to stay in the caribe and couldn't wait to be... More 

Helpful?
4 Thank Katy23x
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Katy23x, We really appreciate your loyalty to Barceló. Thank you very much for sharing your experience, your scores and recommendations. Barceló Maya Tropical is committed to providing our guests with the highest quality of services and facilities; we thank you very much for the kind explanation of the Resort and let us mention that we want you know that... More 

Flushing, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 17, 2013

Went there because some friends went to Barcelo Maya Colonial and they recommended it. We showed up, and they said we were at Tropical instead. It wasn't a big deal. The staff works hard, but I think they are a little bit understaffed. The buffet I thought was bland, the most top shelf they got is shrimp/rack of lamb; but... More 

Helpful?
2 Thank sleepycarl
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear sleepycarl, We would like to thank you for the time you have taken to share your comments regarding your past stay at Barcelo Maya Tropical. we want you to know that the comments and suggestions we receive from our guests are taken seriously since they tell us what we are doing right, what we are doing wrong and how... More 

Kingston, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 16, 2013

It's tough giving the Barcelo Tropical just 3/5 and rating it "average" because honestly - I thoroughly enjoyed my vacation there. However there are two reasons that I took 2 stars away. 1: There's just some things that other resorts do better. A few examples: - $50 wifi for the week that only works in certain areas and drops often... More 

Helpful?
2 Thank DealerDan
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear DealerDan, First of all thank you for the time you have taken to share your experience on trip advisor, A hotel is defined by the quality of service it provides to its guests, since our success is measured by how our guests evaluate our services and facilities. Barcelo Maya Beach Resort has so many improvements, we would be honor... More 

Wednesbury, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 14, 2013

We originally booked the Caribe but a few weeks before hand was told we were being upgraded to the colonial/tropical due to refurb at the caribe. Firstly the Barcelos social media is amazing the build up to my holiday was made extra special by the fact I was able to interact and have any questions asked ASAP by the company... More 

Helpful?
4 Thank Jenna C
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear jenna C, We really appreciate your comments, we look forward to host you again in the future. Please do not hesitate to contact us any time before you coming back as we are committed to providing our guests with the highest quality services and facilities. Warmest Regards La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com More 

Maidenhead, England, United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed October 13, 2013

We had originally booked with Thomson to go to the Barcelo Maya Beach resort, and received a call a week before departing to say we had been moved to another hotel. At first I wasn't too happy about this, but eventually realised it was a bit of an upgrade so it worked out OK. On arrival, the bellboys are very... More 

Helpful?
1 Thank Tim E
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Tim E, We would like to thank you for choosing Barcelo Maya Tropical to expend past holidays.We accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities of great quality. Now we have an italian chef making our pizzas at the bufet. We look... More 

Birmingham, United Kingdom
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 12, 2013

was booked for maya beach but got free upgrade to tropical what a result!!! we stayed club premium so got a suite the room was lovely, nice and clean always plenty of towels and minibar was always full. The beach was amazing some days you felt like you were there on your own bliss!! we never used the pool but... More 

Helpful?
1 Thank reynods
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Reynods, Barcelo Maya Tropical was lucky to have you as our guests, we deeply thank your loyalty to Barcelo Hotels & Resorts, your comments are always much appreciated, we all will be happy to welcome you back soon. Thank you very much for your kind comments and recommendations. Warmest Regards, La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com More 

Vancouver, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 9, 2013

Went in May 2013. Daughter's wedding.. Absolutely beautiful., and everything was perfect. 28 of us arrived from provinces across Canada, and we had the best holiday. nothing to complain about. Rooms were clean, had easy access to the beach and the grandchildren had access to their pool. Beach was spotless. Someone was always out there raking up the sand. Food... More 

Helpful?
1 Thank Leslie-Marie T
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Leslie-Marie T, We appreciate your kind comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. We are happy to know Barcelo Maya Tropical All Inclusive was good for you, thank you for giving us the opportunity to host yours daughter’s wedding party. Regarding cleanliness and... More 

new jersey
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 9, 2013

Its one of the best hotels i've stayed in. The rooms, common areas, and landscaping are all wonderful. The place is beautiful. Very pretty and a pleasure to experience. Very important to me is cleanliness and the hotel doesnt dissapoint at all. Staff works very hard is very helpful and atentative with anything you ask. There is some language issues... More 

Helpful?
2 Thank danno9
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear danno9, Thank you very much for your review. We appreciate the valuable time you took to share your comments and suggestions about your last stay. Feedback from our guests past and present is our principal devise for improving our services and achieve our goal of complete customer satisfaction. We are glad to know you enjoyed The food, the pools... More 

St. Marys, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 30, 2013

This was the first time my wife and I have stayed in this area and it is also the largest resort we have stayed at . It was better than we expected , very clean , good food , good service and lots for kids to do. It is an hour from Cancun but that gave us a chance to... More 

Helpful?
1 Thank Bruce I
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Bruce I, We really appreciate your loyalty to Barceló Maya Tropical. Thank you very much for sharing your experience, your scores and recommendations. Our goal is complete guest satisfaction. Bruce I,We look forward to host you again in the future. Please do not hesitate to contact us any time before you coming back. Best Regards, La Gerencia Barcelo Maya... More 

P.A Saskatchewan
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed September 29, 2013

We have stayed at many resorts in Mexico for the past 6 years but this is our favorite so far. It was last January that we went and I still think about it... ahhhhh,,so beautiful, great service Atmosphere,, the disco! Had never been to one but holy smokes this was fun!

Helpful?
Thank familym0m
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear familym0m, We appreciate your kind comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. Thank you very much for the score you gave us. We look forward to welcome you back. Warmest Regards La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com More 

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Junior Suite Deluxe Ocean View Club Premium (27)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $209 - $526 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Maya Tropical 4.5*
Number of rooms: 479
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#3 Luxury Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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