We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Barcelo Maya Tropical

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Barcelo Maya Tropical
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,953 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Barcelo Maya Tropical
See the most recent reviews
Showing 2,408: English reviews
Indiana
Reviewed February 4, 2014

The resort, itself is beautiful. Large open air areas. Dining was great. The rooms, themselves are average but nice. The entertainment was less than average, but I may be spoiled on cruise ship entertainment. The staff were all very nice and friendly. Make your reservations at the specialty restaurants for the whole week when you get there, as they fill...

 Report
Helpful?
Thank Indianafamily0f5
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Indianafamily0f5, We appreciate your kind comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. Thank you very much for the score you gave us. We look forward to welcome you back. Warmest Regards La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com

Michigan
Reviewed February 4, 2014

We just returned from the Barcelo Maya Tropical. This was my second visit to the property, having stayed at the Beach/Caribe resort the last time I visited. Check-in was a breeze. We immediately got our keys, instructions on pool towel cards and a map to the property. Best of all, there was no seeing any "representatives" for a timeshare pitch!...

 Report
Helpful?
2Thank chollinger
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear chollinger, We would like to thank you for choosing Barcelo Maya Tropical for second time to expend your last vacation. Thank you very much for being our repetitive customer. We accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities of great quality. We...

Reviewed February 4, 2014 via mobile

So we went down for a big group wedding, and half the guests had stuff stolen from there rooms, we paid $400 to upgrade to premium when we got there, and still had to pay for room service, no service at the bars if you didn't have a wad of ones in your hand.... All in all a horrible experience!!...

 Report
Helpful?
2Thank SchoolyD58
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear SchoolyD58, Please accept our apologies for not having fulfilled your expectations; We can assure you Barcelo Maya Tropical is committed to providing our guests with the highest quality of services and facilities. We would be grateful to have another opportunity to host you again in the future. Warmest Regards, La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com

Boston, MA
Reviewed February 3, 2014

We travelled to this resort in a group of 10 people - 2 grandparents, 4 parents and 4 grandkids the last week in January. The kids ages ranged from 14months to 8 years old. The best thing about this resort are the beautiful pools - including the water park for kids. The adult pools were beautiful and plentiful (not too...

 Report
Helpful?
3Thank Szut
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Szut, We would like to thank you for choosing Barcelo Maya Tropical to expend your family vacation. We accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities of great quality. We thank you very much for the kind description of the resort. We...

Sault Ste. Marie
Reviewed February 2, 2014

The Barcelo Tropical was site of our daughter's destination wedding and we were absolutely thrilled with the entire experience. The food was excellent, the grounds were beautiful and well maintained, and there are activities for all age groups. Snorkeling right off shore...not as good as Akumal but always a chance to spot a sting ray or sea turtle. Like other...

 Report
Helpful?
2Thank Agawarocks
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Agawarock. We are deeply grateful for having choosing Barceló Maya Tropical as wedding destination for your daughter. Our goal is complete guest satisfaction. We would be honor to host you again in the near future. Warmest Regards to Sault Ste. Marie. Barceló Maya Tropical gteoperaciones.tropical@barcelomaya.com *

Mankato, Minnesota
Reviewed February 2, 2014

I stayed at Barceló Maya Tropical from 1/22-1/29. Here are some brief comments on what I liked and disliked for this resort: Pro's: Beach/Grounds: The beach is very nice, clam water, soft sand and plenty of beach chairs this in my opinion is the best part of the resort. Gardens and rest of grounds are very clean and well maintained....

 Report
Helpful?
1Thank thehonesttruth_10
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear thehonesttruth_10, Let us start by thanking you for your valuable time expending in write your review on Trip Advisor regarding your last vacation. Our goal is complete guest satisfaction; we send you a sincere apology for any inconvenience and we look forward to host you again in the future. Please do not hesitate to contact us any time before...

Reviewed February 1, 2014 via mobile

This is by far the best vacation Hotel i know....it is our third time to the Barcelo Tropical,2012-2013-2014 and me,my wife and two kids 15 and 17 yrs old love this place because the beach - the room- the excellent servie at the front desk(Cleo...) the food the people ,cleanlyness we juste love this place and adopted this Hotel for...

 Report
Helpful?
2Thank Nathalie Despré... G
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Nathalie. We cannot thank you enough for your kind comments!. We deeply thank your loyalty to Barceló Maya Tropical. We look forward to host your family again in the future. Please do not hesitate to contact us any time before you coming back as we are committed to providing our guests with the highest quality services and facilities. Warmest...

Toronto, Canada
Reviewed February 1, 2014 via mobile

Absolutely fantastic vacation and my reasons why are: - huuuuuge clean sandy white beach. A definite advantage. Not overcrowded, you get a chair without having to wake up at 7am and racing against other beach-goers. - beautiful and extremely well maintained hotel grounds with pools, hammocks, fountains, romantic walkways and cute tropical-hut inspired bars on every corner for when you...

 Report
Helpful?
2Thank AnnaYYZ
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear AnnaYYZ, Barceló Maya Tropical is lucky to have you as a guest, your finest words regarding our Staff, pools, entertainment activities, rooms, gardens, Food & Beverages, shows, water sports are always much appreciated. Our main goal is to fulfill the expectations of every single guest we have the pleasure of serving, since we want them to return home totally...

Mexico City, Mexico
Reviewed January 31, 2014

I stayed there with 3 of my cousins for 5 days, one of wich was New Years. First impression is that the hotel is beautiful and quite big. But then we had to check in... and it wasn't a really peasant experience. We waited for about 20 minutes to do the check in, and when we were done, they told...

 Report
Helpful?
4Thank Alfa_lazcares
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear Alfa_lazcares, We are very grateful to know your comments, since these help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical as well as your kind recommendation to your friends and family. We accommodate many guests each day and we strive to make their stay a satisfying one as our goals is to provide...

Clacton-on-Sea, United Kingdom
Reviewed January 30, 2014

friendly staff, don't speak very good english though (we had a problem with our room & was very hard getting staff to understand what was wrong) room was covered in mould! bed, mattress, dressing gowns in wardrobe, curtains, cushions, shower room, sofa. bed sheet & pillow cases had stains & marks on them. (we had just got there not even...

 Report
Helpful?
1Thank ckmh2012
BMAYATROPICAL-GS, Gerente at Barcelo Maya Tropical, responded to this review

Dear ckmh2012, We really appreciate your review, since this help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your past holidays. We are glad to know you liked the resort as we accommodate many guests each day and we strive to make their stay a satisfying one. You can be sure we are...

Questions? Get answers from hotel staff and past guests. Ask a question

3,839 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (3570)
Viewed
Hotel & Grounds (585)
Viewed
Pool/Beach Area (1038)
Viewed
Dining (233)
Viewed
Room/Suite (143)
Viewed
Family/Play Areas (39)
Viewed
View from Room (88)
Viewed
Business Center/Function Rooms (14)
Viewed
Bathroom (20)
Viewed
4:53
Videos (6)
Viewed
Other (1404)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (209)
Viewed
Amenities (77)
Viewed
Beach (14)
Viewed
Junior Suite Deluxe Ocean View Club Premium (27)
Viewed
Kiddy Pool (4)
Viewed
Olympic Pool (8)
Viewed
Pool (20)
Viewed
Dining (28)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (60)
Viewed
Hotel & Grounds (2)
Viewed
Other (58)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Aventuras
0.1 mi away
Barcelo Maya Palace
Barcelo Maya Palace
#7 of 17 in Puerto Aventuras
5,334 reviews
0.2 mi away
Barcelo Maya Caribe
Barcelo Maya Caribe
#13 of 17 in Puerto Aventuras
2,752 reviews
10.8 mi away
Grand Bahia Principe Coba
Show Prices
Show Prices
Show Prices
10.2 mi away
Grand Bahia Principe Tulum
17.8 mi away
Sandos Caracol Eco Resort
Sandos Caracol Eco Resort
#68 of 213 in Playa del Carmen
11,436 reviews
14.0 mi away
Playacar Palace
Playacar Palace
#18 of 213 in Playa del Carmen
3,816 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $222 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Barcelo, BookIt.com, Orbitz, Travelocity and Odigeo so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#3 On the Beach Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Barcelo Maya Tropical staff and other travelers.
182 questions
Ask a question

See all questions (182)

Questions? Get answers from Barcelo Maya Tropical staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Colonial or Tropical best bang for the buck !”
 of 5 bubbles V2561EPjackc, 5 days ago | Read review
“If you want an early night's sleep, don't get a room in front of the Theatre, by that I mean before ten.”
 of 5 bubbles papouino, 6 days ago | Read review
“Club Premium is worth it if only for the super quick check in and check out and supposedly, location of rooms”
 of 5 bubbles Btravelfood, 1 week ago | Read review
“Ground floor, and swim up pools outside rooms”
 of 5 bubbles mollyc316, 2 weeks ago | Read review
“You can good, free wifi at the mall between 10:00 and 1:00 PM”
 of 5 bubbles JBLB, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay