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Barcelo Maya Tropical

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3,687 Reviews from our TripAdvisor Community

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There are newer reviews for Barcelo Maya Tropical
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Showing 2,357: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Nashielly w the activities staff made participating a whole lot funner. Took initiative in getting us to participate!😀 very nice. Looks like she enjoys what she does. Provided info about other activities, thanks for helping make it more fun.

Helpful?
1 Thank A TripAdvisor Member
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear, Barcelo Maya Tropical is lucky to have you as our guest. we deeply thank your Visit to Barcelo Hotels & Resorts, your comments are always much appreciated, we all will be happy to welcome you back soon. Thank you very much for your kind comments and recommendations. Warmest Regards, La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This was a great vacation, the activities are fun. Water basketball, volleyball on the beach, dance lessons, and very clean and perfect temperature pools. One of their staff members, Nashielly, was very great. Fun girl, always smiling, very sweet, and very good person to be around. The place is clean, and everything is intact. Great service.

Helpful?
1 Thank Nathan O
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Nathan O, We are pleased to know your comments, thank you very much for having choose Barcelo Maya Tropical for past holidays. A hotel is defined by the quality of service it provides to its guests. Since our success is measured by how our guests evaluate our services and facilities, we want to thank you. Once again dear Jordan... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

We just got home last night from 5 days at this gorgeous resort. This place was way more than we expected. Beautiful, tropical with an excellent staff. Everyone we encountered, dealt with or even walked by was friendly, helpful and pleasant. Emy in particular was fantastic. Lovely, friendly, helpful. Even ending up seeing her in the evening hosting one of... More 

Helpful?
Thank Michael S
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Michael S, We thank you for having chosen Barcelo Maya Tropical for your recent holidays. We are glad to know you found the resort clean, room and food good as well as the rest of facilities. We would have wished to make it perfect. We look forward to host your family again in the future. Please do not hesitate... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We had a great time here in Riviera Maya at the Barcelo Maya Tropical Beach Resort with the family! Emy was an amazing staff at the resort and love all that she helped out with! She did amazing in the Circus show also! Our family would definitely love to come back! Beautiful pools and lots to see in this huge... More 

Helpful?
Thank Steven C
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Steven C , We appreciate your kindest comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. We are happy to know Barcelo Maya Tropical All Inclusive was good for you. It is gratifying to know that your first visit to the Riviera Maya was a... More 

Salt Lake City, Utah
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

This place is absolutely beautiful. We took out a Hobie Cat catamaran sailboat a few times. If you know how to sail, or would like to learn then I definitely recommend this. It was truly amazing being out at sea sailing -- even on a small sailboat. The beaches are also beautiful and we were able to sea a sea... More 

Helpful?
Thank mozillakyle
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear mozillakyle, We are pleased for your feedback, thank you very much for having chosen Barcelo Maya Tropical for your vacation. We are grateful for your loyalty to Barcelo Maya Beach Resort, we continue working to improve and offer more food options for our guests. As you may know your comments and suggestions are taken seriously. Please do not hesitate... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice place, nice people love the drinks a very nice beach. And to play Beac villey with the sports teams Emy Limon, Esteban Marcial, Cesar, Angel, Amira y Zuly. At the buffet Giovani olivo y Jorge Morales at the Marenostrum

Helpful?
Thank Brad S
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Brad S , We appreciate your kindest comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. We are happy to know Barcelo Maya Tropical All Inclusive was good for you. It is gratifying to know that your visit to the Riviera Maya was a success.... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Amira, emy, zuly, Oscar, fer, Andrea, Esteban, Nash, sarahi, cesar, memo, Angel and Bryan made sure we had a great experience making sure we was always enjoying ourselves. They were very energetic and friendly, I would recommend this hotel definitely.

Helpful?
Thank Levi H
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Levi H , We appreciate your visit and the time taken to write us a review on Trip Advisor. We thank you very much for your kindest words to Amira, emy, zuly, Oscar, fer, Andrea, Esteban, Nash, sarahi, cesar, memo, Angel and Bryan , you receive best regards from them and the rest of our staff. We would be... More 

london
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Im having a great time, the place is beautiful. The entertainment team are a good laugh and thank you to Amira, oscar, emy, zuly, fer, Andrea, esteban, Nash, sarahi, cesar, memo, angel and Bryan. You have been amazing! I will definitely be back!!!

Helpful?
Thank LondonSherel
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear LondonSherel, We appreciate your recent visit to Barcelo Maya Tropical, and we are pleased that you enjoyed the facilities and service. Regarding Amira, oscar, emy, zuly, fer, Andrea, esteban, Nash, sarahi, cesar, memo, angel and Bryan, we will gladly give your valuable comments, we are sure that motivate them to follow a offering a better service every day. Once... More 

London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel service is set in an amazing location with incredible views of the beach and surrounding gardens. The hotel entertainment is superb aswell as the staff especially; Amira, Oscar, Esteban, Cesar, Angel, Emy, Fev, Nash, Memo, Bryan, Zuly, Andrea and Sarahi!!!! The activities are throughout the day and everybody is made to feel welcome and encouraged to join in!... More 

Helpful?
Thank Morgan P
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Morgan P, We thank your comments, since they help us to constantly improve, we appreciate very much you choose Barcelo Maya Tropical for your vacation as well of your recommendation on your review, we accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities... More 

NY, USA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Before we tried Barcelo Maya, about 18 -20 month ago we travelled a lot around Caribbean, including Barcelo Palace in DR, and other chains like Riu, Iberostar, Dreams, HR, etc. This was our 8th visit to Barcelo Maya in less than 2 years, and we tried couple of other places in between, but we couldn’t find anything that our daughter... More 

Helpful?
2 Thank ritqr
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $203 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Maya Tropical 4.5*
Number of rooms: 479
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#3 Top resorts Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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