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Barcelo Maya Tropical

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3,695 Reviews from our TripAdvisor Community

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Showing 2,360: English reviews
Bristow, Virginia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Visited in June 2016 for 1 week, stayed at Tropical. We are a family of 4 with 2 kids under 10. We like to alternate between pool and beach all day long and plan trips outside the resort every once in a while. Normally not interested in using extra services at the resorts nor going to a la carte restaurants... More 

Helpful?
Thank AndresX
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Overall, this resort is amazing! Beautiful sites right on the beach. Exceptionally clean and very well maintained. Friendly staff and lots to do right on the resort! Tomas and Fernando, as well as the entire staff were super friendly and helpful. Hope to return soon!

Helpful?
Thank Susan K
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Susan K, Barcelo Maya is lucky to have you as our, your finest words regarding our service and facilities are always much appreciated. The main goal of Barceló Maya Tropical is to fulfill the expectations of every single guest we have the pleasure of serving, since we want you to return home totally satisfied and with the desire to... More 

2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

This resort has been so awesome! All the staff are super friendly and helpful. Definitely recommend checking it out! There is a ton of stuff to do. They have a mall, beautiful beach, a ton of pools, a casino and so much more. Some of the most helpful staff include Tomas, Esteban, Bryan, Memo, Emy, Nash, Fernando, Oscar. Tomas and... More 

Helpful?
Thank Jackie S
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jackie S, We appreciate your visit and the time taken to write us a review on Trip Advisor. We thank you very much for your kindest words to Tomas, Esteban, Bryan, Memo, Emy, Nash, Fernando, Oscar and Bryan , you receive best regards from them and from the rest of our staff. We would be grateful to host you... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel, the beach is like heaven the pools are so fun, so much to do through out the day. This year was my third year, and they never fail to please me, I love this place so much. The first two years I was there, there was this very nice looking gentleman working in the buffet restaurant in tropical... More 

Helpful?
Thank gracenicholson99
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear gracenicholson99, We thank you for having chosen Barcelo Maya Tropical for your recent holidays. We are glad to know you found the resort clean, room and food good as well as the rest of facilities. We would have wished to make it perfect. We look forward to host your family again in the future. Please do not hesitate to... More 

Northampton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a great holiday, could do more for the 13 to 17 year group, staff very professional rooms were kept very clean, food to a very high standard, perhaps wifi could be more assessable and cheaper would visit again

Review collected in partnership with this hotel

Helpful?
Thank beynon1
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear beynon1, We really appreciate your comments, we look forward to host you again in the future. Please do not hesitate to contact us any time before you coming back as we are committed to providing our guests with the highest quality services and facilities. Warmest Regards La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 4 days ago NEW

The beaches were wonderful. We never felt crowded. The food was great. I have encouraged several friends to check it out on their next trip!!! This was our second trip and we loved it both times. Really comfortable rooms great service by super friendly people.

Review collected in partnership with this hotel

Helpful?
Thank 181teresad
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear 181teresad, We are pleased to know your comments, since they help us to constantly improve, thank you very much for having choose us for your vacation. We really appreciate your visit and the time taken to write your personal impressions, Barceló Maya Tropical is committed to providing our guests with the highest quality services and facilities,Thank you for your... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

There are so many different bars , restaurants, pools to choose from there is never a dull moment. There really is something for everyone . The staff are super friendly and the tequila is super strong

Helpful?
1 Thank Layedbackstevie
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Layedbackstevie, We appreciate your visit and the time taken to write us a review on Trip Advisor. We thank you very much for your kindest words to Thomas, you receive best regards from him and from the rest of the restaurant staff. We would be grateful to host you with your family and friends in the future. Please do... More 

Knebworth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

After a disappointing start - finding our air con not working properly and our room feeling damp - we were able change to a better room. James, the Virgin rep and the Barcelo management we great and sorted out our room upgrade promptly the very next day. Barcelo Maya really is a great place to stay while visiting Mexico, it... More 

Helpful?
1 Thank Maria P
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Maria P, We thank your comments, since they help us to constantly improve, we appreciate very much you choose Barcelo Maya Tropical for your vacation as well of your recommendation on your review, we accommodate many guests each day and we strive to make their stay a satisfying one. We are sorry about the inconvinience with your A/A, but... More 

Turkey
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel lots to do and keep busy lovely variety of food great place!! Different hotels to visit all in one resort Staff are so lovely and helpful rooms are large and cleaned everyday Volley ball and water polo at the pool in the day , snorkelling , jet skiing, para sailing , canoeing , Dolphins

Helpful?
Thank pinkpurplestars
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear pinkpurplestars , We appreciate your kindest comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. We are happy to know Barcelo Maya Tropical All Inclusive was good for you. It is gratifying to know that your visit to the Riviera Maya was a success. We... More 

Boulder, Colorado
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

another week's stay at the Barcelo Maya, some notable staff at the Tropical made meal time interactions so easy and comfortable. Gerardo Cuxim Witzi assisted me multiple times during my stay and a great interaction with Neltri Lopez on my final evening. This human touch makes me look forward to my return trips to Barcelo, which now totals 5 times.

Helpful?
Thank Tony H
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Tony H, We are happy to have you as our guest, receive warm greetings from Gerardo Cuxim Witzi and Neltri Lopez , we really appreciate you kindest comments. It´s our pleasure to host you and it´s an honor to know that its your 5 time with us. Please do not hesitate to contact us any time before you coming... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $203 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Maya Tropical 4.5*
Number of rooms: 479
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#3 Top resorts Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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