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Barcelo Maya Tropical

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3,503 Reviews from our TripAdvisor Community

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Showing 2,316: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Bar tequila. Frendly stuff. Manager Irving Cervantes provide for us free Wifi which is great.BARMEN CESAR OQUIL AND Ricardo Rojas and Rossana. Great sevice and knowledge. Place is very quiet with traditional music.

Helpful?
Thank Вячеслав м
Bristol, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was our second visit to this group of hotels. Last year we had booked Tropical but when we arrived for some reason our room was not available and we were upgraded to the Beach section of the hotel, with a fabulous suite with separate bedroom,,jacuzzi bath etc. This year we did stay as booked in Tropical, in two Ocean... More 

Helpful?
1 Thank BristolBirds
Chester, New York, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

There was 14 of us in our group 7 adults 7 teenagers. One family had issues with their room... 1 st floor of 7000 building.. Smelled musty and not very clean. It was resolved the next day and they were moved near the rest of the group on the second floor. On arrival, the front desk was very confused they... More 

Helpful?
1 Thank Sue C
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Beautiful here and service is great! Daniel Gamas is a great bartender! Irving Cervantes great host! Room is beautiful and every one is nice. Beach is beautiful!!! Lots of new entertainment its a must visit place!!!

Helpful?
1 Thank maryann2722
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear maryann2722, We are pleased to know your comments, thank you very much for having choose Barceló Maya Tropical for your vacation. We really appreciate your visit and the time taken to write your impression about your stay, thank you for your comments regarding about Daniel Gamas and Irving Cervantes. Once again thank you very much. We would be grateful... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel was amazing staff were very friendly! Loads of pool area for us to relax! Had a fab holiday! Would like to thank all the entertainment staff Angel, Oscar, Fernando, Nashielly, Amira, Cesar, Bryan, Esteban, Gillermo, Emy and Tomas Was a variety of food even being a vegetarian! Thank you For a lovely stay!

Helpful?
1 Thank PritsSanghani
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear PritsSanghani, We really appreciate you have write us on Trip Advisor since this help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your family vacation. We accommodate many guests each day and we strive to make their stay a satisfying one. We are pleased to know your comments regarding our staff. We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

This vacation was terrific! The rooms were clean and refilled often. The service was constant and very attentive. Most of the staff speaks English really well, so it wasn't difficult to communicate. The pool staff had tons of activities to do when you're not in the ocean. Theres something for everyone to do. Special thanks to: Angel, Amira, Tomas, Bryan,Cesar,... More 

Helpful?
1 Thank Soumya J
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Soumya J , We thank your comments, since they help us to constantly improve, we appreciate very much you choose Barcelo Maya Tropical for your vacation as well of your recommendation on your review, we accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Loved the overall experience of the resort! Great, clean rooms which were extremely comfortable to stay in. The reception was good, and language barrier was not a problem. The particular highlights were the pool and beach area, where the staff were both enthusiastic and well-informed. In particular, thanks to: Angel, Amira, Tomas, Bryan, Cesar, Esteban, Nashielly, Gillermo, Fernando, Oscar and... More 

Helpful?
1 Thank Saurav J
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Saurav J, We thank you for sharing your experience on Trip Advisor. Barcelo Maya Tropical is committed to providing our guests with the highest quality of services and facilities. Once again thank you very much for your kind comments, we would be grateful to have another opportunity to host you. Warmest Regards, La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

From the moment you walk into the lobby you feel like ur home. Fernando at the front desk made the process of checking in very easy and simple. Very nice guy. Well Everyone was very nice and helpful. Hilda Perez by the pool made sure we were taken care of. She always made sure we had a drink in our... More 

Helpful?
Thank Pete D
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Pete D, Thank you very much for having choose Barcelo Maya Tropical for your past vacation as well as your kind recommendation on Trip Advisor. It´s good to know that you enjoyed the room and facilities. We would be honor to host you again in the near future. Best Regards, La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com More 

Okotoks, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We have visited Barcelo Maya Colonial twice and would recommend this place to everyone. The hotel grounds are spacious and exquisite. Hotel rooms are clean and guest service staff always respond to any request. The waiters are excellent and in particular, Fransisco Antonio Perez who works in the evening buffet (Tropical) and Flora Delgado (pool buffet) has gone above and... More 

Helpful?
Thank Bobsziehl
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Bobsziehl, We really appreciate you have chosen Barcelo Maya Tropical for your past holidays! We thank you for your confidence. The main goal of Barceló Maya Tropical is to fulfill the expectations of every single guest we have the pleasure of serving, since we want you to return home totally satisfied and with the desire to visit us again.... More 

Milwaukee, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Food is great, having problems w reservation to restaurants. They did not let us make reservation at convenient time we had to go earlier but we stayed longer and from 24 seating only 4 of us were at table. Not efficient. Entertainment is good, especially day time: Oscar, Esteban, Cesar, Bryan, Nash, Amira, Angel, Fernando, Memo especially Thomas--fun and professional.... More 

Helpful?
Thank romanmn
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear romanmn, We thank your comments, since they help us to constantly improve, we appreciate very much you choose Barcelo Maya Tropical for your vacation as well of your recommendation on your review, we accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities of... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $194 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#3 Luxury Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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