We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 07/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Barcelo Maya Tropical

    Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
    Hotel website
    Save
    Best prices for your stay
    07/05/2017 07/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $346
          $291
          $346
          $291
          $346
          Traveler (3864)
          Pool & Beach (1159)
          Dining (289)
          Barcelo Maya Caribe
          3,205 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Palace
          6,229 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,909 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Ocean Riviera Paradise
          1,610 reviews
          #77 of 209 hotels in Playa del Carmen
           
          Overview
          • Excellent64%
          • Very good24%
          • Average7%
          • Poor3%
          • Terrible2%
          Travelers talk about
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness center
          Concierge
          Spa
          Wheelchair access
          Business Center
          Dry Cleaning
          Water Park
          Tennis Court
          Butler Service
          Casino
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Barcelo Maya Tropical
          Hotel deals
          Barcelo Maya Caribe
          3,205 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Palace
          6,229 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,909 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Ocean Riviera Paradise
          1,610 reviews
          #77 of 209 hotels in Playa del Carmen
           
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Rooms
          Jul 5Jul 6
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from $291.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Aventuras hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "3a18d602d2674dd0a9d2d4b40e7613fe", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":586540,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35109393],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":7,"year":2017},"checkout":{"day":6,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":291,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"3a18d602d2674dd0a9d2d4b40e7613fe","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":346,"lowestMetaPrice":291,"additionalPartner":false,"highestMetaPriceDisplay":346,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":346,"lowestMetaPrice":291,"highestMetaPriceDisplay":346,"hotelName":"Barcelo Maya Tropical","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNhMThkNjAyZDI2NzRkZDBhOWQyZDRiNDBlNzYxM2ZlIiwiQUlLIjoiM2MzMWUzYmQ3MDdkNGRlZWExYjM2Mzc0MmRmZTUwNTUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "07/06/2017", "lowestPrice": "$291", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53941045":"TravelocityEWS","35109393":"BookingCom","32636536":"Expedia","78897818":"OrbitzEWS","109210312":"HotelsCom2IB","79450241":"CheapTicketsEWS","65767878":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (4,425)
          Traveler rating
          Traveler type
          Time of year
          Language
          • More languages

          1 - 5 of 4,425 reviews

          Reviewed 3 days ago

          This place is wonderful. Super clean and very comfortable! The staff is very accommodating and they speak English very well. I would recommend this for couples, families or destination weddings. I've been to this resort twice and I can't wait to go back. In addition,...More

          1  Thank Weezie1001
          Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 2 days ago

          Dear Weezie1001, We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms...More

          Reviewed 3 days ago

          House keeping was poor. Asked several for several days for coke lite, water and wash clothes. Finally had to find a housekeeper and get them ourselves. Removed robes and never replaced them. Dining services were excellent. Bar service was excellent. Pools and beach were remarkable....More

          Review collected in partnership with Barcelo Hotels & Resorts
          1  Thank jimmywayneh2017
          Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 2 days ago

          Dear jimmywayneh2017, we thank you for your valuable comment and take the opportunity to offer you an apology for the inconveniences in the bathroom, Thank you for your insights regarding our buffets, although we lament reading that we weren't able to meet your culinary wishes...More

          Reviewed 5 days ago

          i will start by saying that this our 8th trip to Barcelo Tropical and our expericence it has been awesome just when you think it cant get better it did! First the Hotel is is a 5star the grounds are beautiful they are up to...More

          2  Thank krazybonus1954
          Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 4 days ago

          Dear: krazybonus1954 Thank you very much for sharing this great review of your recent stay at Barceló Maya Tropical. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The...More

          Reviewed 6 days ago

          From arrival to departure we had a great time. The food was great at the resturants and the beach was very well kept as were the hotel grounds and all staff was friendly and willing to help at anytime. Amstar was also great as usual...More

          Review collected in partnership with Barcelo Hotels & Resorts
          1  Thank 70sarahbethw
          Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 5 days ago

          Dear: 70sarahbethw Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and...More

          Reviewed 6 days ago

          The staff and servers are what make this place special. The food, top notch. Spa charges too pricey, not worth it, not well managed either. Grounds were gorgeous and well manicured. The shows were the best we've seen in Riviera Maya.More

          Review collected in partnership with Barcelo Hotels & Resorts
          2  Thank Gaylan K
          Response from BMAYAFASEII, Gerente at Barcelo Maya TropicalResponded 5 days ago

          Dear: Gaylan K Thank you very much for sharing this great review of your recent stay at Barceló Maya Tropical. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience....More

          Barcelo Maya Caribe
          3,205 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Palace
          6,229 reviews
          #6 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,909 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Ocean Riviera Paradise
          1,610 reviews
          #77 of 209 hotels in Playa del Carmen
           
          About
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Room Service
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Business Center with Internet Access
          • Room Service
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Casino and Gambling
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • $189 - $464 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Business Hotel in Puerto Aventuras
          • #6 Top resorts Hotel in Puerto Aventuras
          • #6 On the Beach Hotel in Puerto Aventuras
          • #6 Luxury Hotel in Puerto Aventuras
          • #7 Family Hotel in Puerto Aventuras
          • #7 Spa Hotel in Puerto Aventuras
          • #8 Romantic Hotel in Puerto Aventuras
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 479
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Barcelo, Expedia, Orbitz, Booking.com, Hotels.com, TravelUp, Hotwire, Travelocity, TripOnline SA, Cancelon, Cheap Tickets and getaroom.com so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Puerto Aventuras
          • Also Known As
          • Barcelo Maya Tropical Hotel Puerto Aventuras ,
          • Barcelo Puerto Aventuras ,
          • Barcelo Hotel Puerto Aventuras ,
          • Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico
          Add Photo Photos
          Traveler (3864)
          Pool & Beach (1159)
          Dining (289)
          Room & Suite (278)
          Hotel & Grounds (2248)
          Family and Play Areas (43)
          Bathroom (24)
          Business Center & Event Rooms (15)
          Nearby
          Sponsored by:
          Barcelo Maya Caribe
          3,205 reviews
          .22 miles away
           
          Barcelo Maya Colonial
          5,639 reviews
          .05 miles away
           
          Barcelo Maya Palace
          6,229 reviews
          .06 miles away
           
          LM by Inmense
          239 reviews
          .78 miles away
           
          Nearby Restaurants
          Jessie Gelato
          326 reviews
          1.22 miles away
          Royal Grill
          73 reviews
          1.43 miles away
          Cafe Ole
          502 reviews
          1.21 miles away
          Rauxa Restaurant & Show
          161 reviews
          1.37 miles away
          Nearby Attractions
          Dolphinaris Barcelo
          681 reviews
          .25 miles away
          Cenote Jardin del Eden
          257 reviews
          .98 miles away
          Dressel Divers
          365 reviews
          .26 miles away
          Flyin Fish
          55 reviews
          .93 miles away
          Questions & AnswersAsk a question
          Polez
          Did anyone leave the resort to get authentic Mexican food? Any suggestions and or directions would be great.
          June 20, 2017|
          Answer Show all 5 answers
          Response from photoJenic51 | Reviewed this property |
          While it's been 3 years since our trip, I remember only too well our disappointment at one of the open air pubs in Playa Del Carmen. It was called Las Delicias. We both had chicken burritos, and the only things inside the... More
          0
          Votes
          wilmore83
          So I'm stuck between the Cayman Islands Marriott and the barcelo tropical... I have mixed feeling about the barcelo based on some of the reviews. It's seems as thou it's a hit or miss weather u get taken care of really well or really bad. I'm going with my husband and two kids. I want them to have the great experience me and my husband had when we went on our honeymoon which was at an all adult but I just don't want to b disappointed.
          June 17, 2017|
          Answer Show all 8 answers
          Response from Bill D | Reviewed this property |
          Barcello is an excellent resort full service lot of activities and diversions for kids town is not so far away the menu is expansive and delicious
          0
          Votes
          Mary G
          Do you have a coffee bar? Or anything like starbucks?
          June 16, 2017|
          Answer Show all 4 answers
          Response from Michael M | Reviewed this property |
          I don't remember seeing just a coffee bar, but they made great espresso drinks at the buffet bar.
          1
          Vote
          Room Tips
          "Higher floors have a nicer view!"
          Read review
          "Close to ocean"
          Read review
          "Some of the rooms close to the pool and the beach have hammocks in their balconies."
          Read review
          "Try to get a room close to the restaurants and the lobby."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing