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Barcelo Maya Tropical

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4,188 Reviews from our TripAdvisor Community

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Gilbert, Arizona
Reviewed yesterday NEW

I've been wanting to write this review for a while but finally getting settled in. We recently got married at this resort on January 13. From the beginning of the process till the very end was absolutely hands down the best service we had. From our friends and family being helped in any way to ourselves from arrival to our...

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Thank jbucio23
Reviewed 2 days ago NEWvia mobile

My family and I love the tropical resort. I have stayed at this resort 11 times total. I started coming to this resort when only the Beach and Caribe were around but as soon as the Colonial and Tropical were built I moved to those complexes. I love this resort and recommend it to everyone whether you are a couple,...

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Thank Amanda R
Toronto, Canada
Reviewed 4 days ago NEW

The resort is about 1 hour drive from the airport. It is a part of a huge Barcelo complex with multiple resorts. We got access to all the resorts except of the Mayan Palace. The resort is planned very nicely with easy access to everything. It was just a couple of minutes walk from our building (Yucatan) to the lobby...

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3Thank Juri R
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Juri R, We appreciate your comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests’ confidence. We look forward to welcome you back. Warmest Regards La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com

Vancouver, Canada
Reviewed 5 days ago NEW

The location is a bit out of the way from the Cancun airport, but the accommodations were great, very comfy big beds. the hotel and gardens and beach area was kept very clean. The staff were very diligent and helpful. we would absolutely stay here again.Only downside to the hotel was internet, or lack of. for a 5 star hotel...

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1Thank pngvan
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear pngvan, We thank your comments, since they help us to constantly improve, we appreciate very much you choose Barcelo Maya Tropical for your vacation as well of your recommendation on your review, we accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities of...

Montreal, Canada
Reviewed 5 days ago NEW

We just came back from the Barcelo Maya Tropical and it was awesome. We were there with our 2 kids : 4 years old and 6 years old. The swimming pool are gigantics so you never feel squeezed and the kids could jump without splashing anyone. They have a very nice water park with a lot of slides. For the...

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1Thank judehbk31
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear judehbk31, We are pleased to know your comments, thank you very much for having choose Barceló Maya Tropical for your vacation. We really appreciate your visit and the time taken to write your impression about your stay, thank you for your good comments. Once again thank you very much. We would be grateful to have another opportunity to host...

Rochester, Minnesota
Reviewed 6 days ago NEW

This was our third consecutive year traveling to Barceló Tropical during spring break, and once again it exceeded our expectations. I traveled with two 17 year olds and three 18 year olds, some of which have been to Barcelo Tropical during spring break before, and therefore asked to go back and bring friends. I booked our reservation on Barceló.com for...

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1Thank jv0898
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear: jv0898 We thank you for having chosen Barcelo Maya Tropical for your recent holidays. We are glad to know you found the resort clean, room and food good as well as the rest of facilities. We would have wished to make it perfect. We look forward to host your family again in the future. Please do not hesitate to...

Oakhurst, New Jersey
Reviewed 6 days ago NEW

Slight name change to resort--it's now the Barcelo Maya Grand Resort. I've been here several times before, and continue to return. I haven't done an updated review, so here it is. Resort Sprawling resort along the Caribbean Sea. Expect to do lots of walking, but I like that, so no problem. The resort is really well laid out. Once you...

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1Thank loulombo
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear loulombo, We have read your opinion and really appreciate the valuable time you have taken to share your comments regarding your stay at Barcelo Maya Tropical. We really appreciate your visit and the time taken to write your impression about your stay, Barceló Maya Tropical is committed to providing our guests with the highest quality services and facilities. Once...

Reviewed 1 week ago via mobile

Came with our family and several other groups (14 total). Great service, friendly staff, good food, and a nice beach! The kids loved the Pirates waterpark, and the staff there is awesome! The surf Rider was a big hit and the kids loved the private surf lessons. Highly recommend it.

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Thank Mike C
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Mike C, We would like to thank you for choosing Barcelo Maya Tropical. We accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities of great quality. We thank you very much for sharing your impressions. The barceló staff are gratefull with your comments....

Reviewed 1 week ago via mobile

It was very nice the resort, its very accessible, and everything is connected as one great city Barcelo. Food and excellent stay, and fabulous night show. They have bowling !! Thing that no other hotel has. I will definitely go back again!

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Thank Kimberly A
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Kimberly A, We have read your opinion and really appreciate the valuable time you have taken to share your comments regarding your stay at Barcelo Maya Tropical. We really appreciate your visit and the time taken to write your impression about your stay, Barceló Maya Tropical is committed to providing our guests with the highest quality services and facilities....

Novi, Michigan
Reviewed 1 week ago via mobile

Brandon was 100% one of the nicest workers at Barcelo! Not even just a worker but also he is one of the nicest people I know! He is so friendly, welcoming, and not to mention hilarious!! He put a smile on everyone's face that he talked to! His water aerobics and dance classes are so much fun! The water aerobics...

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Thank ColeyBrown
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear ColeyBrown, We appreciate your visit and the time taken to write us a review on Trip Advisor. We thank you very much for your kindest words to Brandon you receive best regards from them and from the rest of our staff. We would be grateful to host you with your family and friends in the future. Please do not...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $196 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#5 Business Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#6 On the Beach Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travelers have asked, with answers from Barcelo Maya Tropical staff and other travelers.
249 questions
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See all questions (249)

Questions? Get answers from Barcelo Maya Tropical staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room in the Yucatan building that are close to the reception are quieter than those located closer to the theatre.”
JuriR751, 4 days ago | Read review
“all pretty good rooms. upgrading to the suites ,will offer a private pool area and best views”
pngvan, 5 days ago | Read review
“We had exactly what we asked for and we had it on the first day. We were in the Veracruz section, near the beach and on the 3rd floor.”
judehbk31, 5 days ago | Read review
“Third floor rooms have less of a musty smell”
jv0898, 6 days ago | Read review
“Room closest to the pools and the beach was worth the money. Get up in the morning, see blue water and palm trees - the best!”
rowlandz, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question