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Barcelo Maya Tropical

Traveler (5002)
Pool & Beach (1331)
Video (11)
Certificate of Excellence

About

#9 of 18 hotels in Puerto Aventuras
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Paid wifi
Paid internet
Internet
Hot tub
Sauna
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Tennis court
Water park
Children Activities (Kid / Family Friendly)
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Butler service
Dry cleaning
Laundry service
Facilities for disabled guests
Reduced mobility rooms
Wheelchair access
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Room features
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family Resort
Hotel links
Visit hotel website
Special Offer:10% off
Hotel deals
6,457Reviews
463Q+A
100Room tips
Traveler rating
  • 3,911
  • 1,503
  • 537
  • 285
  • 221
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Popular mentions
We had a holiday in the first 2 weeks of March. We booked through barcelo.com so could upload all documents so the checkin was very quick. We were looked after by Victor Figueroa who made the process painless as possible. We saw Victor many times during our stay, he’s an
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Response from BMAYAFASEII, Gerente at Barcelo Maya Tropical
Responded 2 days ago
Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Barceló Maya Tropical
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+1
Hotel's Favorite
We only spent a week here for our first visit to Mexico with the intention of having a relaxing chill out holiday unusually for us as we tend to prefer travelling around the Far East. The resort is HUGE, forgetting the Palace as we didn’t have access, with 4 hotels side by side
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Response from BMAYAFASEII, Gerente at Barcelo Maya Tropical
Responded 1 week ago
Dear, KazG999 Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Barcelo Maya Tropical
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I had a excellent time here. The restaurants have amazing food. The rooms are maintained and cleaned properly. The service was reasonable, it could have been better but it wasn't bad. The pool area/beach was also awesome.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from BMAYAFASEII, Gerente at Barcelo Maya Tropical
Responded 2 days ago
Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. BARCELO MAYA GRAND RESORT
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This was our second time staying at the Barcelo. LOVED it again! Staff are friendly, personable, and funny! Highly recommend going there. 🙂 Susana from Kyoto is the lady to ask for! Carlos, Urel, Alfredo, Alrnjandro, and Aracely from the French restaurant are the people to ask
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Review collected in partnership with Barcelo Hotels & Resorts
Response from BMAYAFASEII, Gerente at Barcelo Maya Tropical
Responded 3 days ago
Dear Companion37805412351 Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. BARCELO MAYA GRAND RESORT
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The check in process was long and frustrating and our room had a heavy mildew smell when we first arrived but the room was clean, the staff were very friendly and the number of available activities made our stay worthwhile. I recommend taking the bus around the resort when you
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Review collected in partnership with Barcelo Hotels & Resorts
Response from BMAYAFASEII, Gerente at Barcelo Maya Tropical
Responded 3 days ago
Dear emmahU9539XM In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Barcelo Maya Grand Resort
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PRICE RANGE
$156 - $428 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo maya tropical hotel puerto aventurasbarcelo puerto aventurasbarcelo hotel puerto aventuras
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
479
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