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Ctra Fed Chetumal Pto Juarez Pto Juarez Km 266.3, Puerto Aventuras 77750 Mexico
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#13 of 20 hotels in Puerto Aventuras
Location
4.4
Cleanliness
4.4
Service
4.2
Value
4.1
Travelers' Choice

Finding an ideal family-friendly all-inclusive resort in Puerto Aventuras does not have to be difficult. Welcome to Barcelo Maya Colonial, a nice option for travelers like you.

Adoratorio, ruinas Chac-hal-al (1.4 mi), located nearby, makes Barcelo Maya Colonial Beach a great place to stay for those interested in visiting this popular Puerto Aventuras landmark.

The rooms offer a flat screen TV, a minibar, and a refrigerator, and getting online is possible, as paid wifi is available, allowing you to rest and refresh with ease.

Barcelo Maya Colonial Hotel features room service and a concierge. In addition, as a valued Barcelo Maya Colonial Beach Resort guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

Puerto Aventuras has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Latitude 20, The Divot, and Pelican Point Restaurant & Bar, which are serving up some great dishes.

Should time allow, Puerto Aventuras Marina is a popular marina that is relatively easy to get to.

Barcelo Maya Colonial looks forward to welcoming you on your visit to Puerto Aventuras.

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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Mini golf
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Business
Languages Spoken
Spanish
Hotel links
Special Offer:EXTRA 5% OFF

Location

Full view
39Car recommended
Grade: 39 out of 100
91Restaurantswithin 5 miles
21Attractionswithin 5 miles
10143Reviews1204Q+A100Room tips
Traveler rating
  • 6,304
  • 2,196
  • 849
  • 430
  • 366
Time of year
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Most Recent
Lourdes257 wrote a review Yesterday
Nipomo, California13 contributions3 helpful votes
It was one of the best all inclusive resorts we’ve been to. It’s very family oriented and we didn’t have to leave because there was so much to do. All the staff was wonderful! Whatever we needed, we got service. There was a lot of entertainment for the whole family including a disco, bowling alley, mini golf and they even have a mall as well as outdoor vendors.
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Date of stay: November 2022Trip type: Traveled with family
Room Tip: Try to make sure you make your dinner reservations for the restaurants that you want to go to as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Khiirah wrote a review Sep 2021
Nashville, Tennessee52 contributions54 helpful votes
Hotel's Favorite
This is one of the best experiences in Riviera Maya. There is a lot to do without ever leaving the resort and the staff takes care of all of your tours and information. The people at the booths in the market are a bit pushy since they aren't getting any business, be prepared to stand your ground - but the resort gift shop has everything you need at a fair price. I also like the guys selling jewelry on the beach. I will be back!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: August 2021
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Response from Barceló Colonial, Propietario at Barcelo Maya Colonial
Responded Sep 6, 2021
Dear guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joyandy5215 wrote a review Dec 2
Aurora, Colorado15 contributions32 helpful votes
This was our 22nd trip to the Barcelo Maya Resort, and it was fabulous as always! We have stayed at all 6 hotels over the years but like the Colonial the best. When we arrive we are always greeted by Joel, the Bell Captain, who we've known for years and he is a gem. The waiters in the buffet are all great, but Jose Garcia is amazing. We only come down twice a year, but as soon as we walk in, he greets us with a big smile, and remembers that I want English Breakfast hot tea. All the staff are friendly and helpful. The grounds are beautiful and well taken care of. The workers work so hard to keep it that way. Because of my mobility problems we are able to rent an electric scooter from Playa mobile and it is always there waiting for me. I can't imagine going anywhere else! We have already booked our next trip for April and can't wait!
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carlos C wrote a review Nov 2022
Gillette, New Jersey3 contributions5 helpful votes
Buffets Food average and repetitive, Drinks options terrible, service was either really good or really bad. Beach was mostly coral, forget about nice walk on sandy beech. Very Clean Grounds, great pools, shows and Kids water Park. we will Definitely Not return.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Barceló Colonial, Propietario at Barcelo Maya Colonial
Responded 4 days ago
Dear Carlos C, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bobi9753 wrote a review Nov 2022
Saint Paul, Minnesota1 contribution
This resort is huge! There are so many choices on where to stay, eat, lounge, and have a great time. We decided to stay at the Colonial because the beach line at that section of the resort is beautiful. I definitely recommend it! If you want a fancier room stay at the Palace or the new addition (forgot name), but make sure to go to the Colonial section of the resort for the beach! It is amazing!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Barceló Colonial, Propietario at Barcelo Maya Colonial
Responded 4 days ago
Dear Trail168908, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Russell P wrote a review Nov 2022
Winnipeg, Canada3 contributions1 helpful vote
This was a return visit to this Resort for us. The biggest draws for us was our familiarity with the Resort, and with the Great Beaches in particular. Also, with our 7 Night Stay, we had access to 4 sittings at the various Ala-Carte Restaurants on the Resort. Our favorite was Tokyo. I recommend either Tokyo or Kyoto during your stay.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Barceló Colonial, Propietario at Barcelo Maya Colonial
Responded 4 days ago
Dear Russell P, First of all we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Barceló Maya Colonial this time, it is indeed a great source of satisfaction to read that once again you had a pleasant stay with us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mattnowicki2013 wrote a review Nov 2022
1 contribution
Gigi and the activities staff were great. Some bartenders were rude. Could use one more bartender at every bar. It took a long time to get drinks sometimes BecauSe there wasn’t enough staff. The bartenders worked Soo hard and fast but they had way too many customers to keep up with. Rooms were great and always clean!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Barceló Colonial, Propietario at Barcelo Maya Colonial
Responded 1 week ago
Dear mattnowicki2013, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alicia F wrote a review Nov 2022
St. Petersburg, Florida3 contributions3 helpful votes
Don’t stay here if you care about safe sleep for your baby. We requested a crib months ago on our reservation and reconfirmed again upon check-in. We were told that was no problem. Called three hours later because there still wasn’t a crib in our room. They said one would be right up. After several calls and two additional hours, we went down to the front desk to plead with them to get one for our tired baby who needed to go to bed ASAP. At this point they tell us they have no more cribs, it’s first come first serve, there’s nothing they can do, but maybe they can get us one tomorrow (???). I’m in disbelief an alleged five star hotel can run out of cribs and has no means to get more. Not to mention five hours had passed from when we checked-in to when they told us they had no cribs. None of us slept last night, and it’s now day two of our three day trip, and we STILL don’t have a crib. This is not worth the stress or the sleepless nights. Stay away.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Barceló Colonial, Propietario at Barcelo Maya Colonial
Responded 1 week ago
Dear 366aliciaf, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best regards!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jaimeltpoirier wrote a review Nov 2022
Bathurst, Canada4 contributions3 helpful votes
We had a wonderful time at this resort. Our second trip this year. We fell in love with several staff même vers. Service was always excellent. We were a group of 8 and always accommodating. All la carte we just mostly did 4 and 4 at a table. I would like to send a special mention to the following staff: Elvira Demeza, Margarita, Ruby Jimenes, Fatima Lopez, arleth vega all at colonial piano bar. Tropical grill Luis moto and Carpio, pool bar jose and at tropical buffet Noe. I didn’t get everyone’s last name. Can’t wait to see my new friends next trip to this location.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Barceló Colonial, Propietario at Barcelo Maya Colonial
Responded 1 week ago
Dear Jaime P, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrea E wrote a review Nov 2022
Rockford, IL8 contributions7 helpful votes
This is a fantastic resort for families. We took our 7 and 10 year old sons and they had a blast. The food is just ok but we did not go hungry. I recommend booking premium so you can book as many a la cart restaurants as you want, they were much better than the buffet. My boys loved the free dolphin show, hobie cat, snorkeling, HUGE pools and Strikers the sports bar that has bowling, mini put, video games and lots of sports on. We would go back in a second but always book Premium.
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Date of stay: November 2022
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Room Tip: Go Premium
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Barceló Colonial, Propietario at Barcelo Maya Colonial
Responded 1 week ago
Dear 57andreae, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$204 - $442 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo maya colonial hotel puerto aventuras, barcelo puerto aventuras, barcelo hotel puerto aventuras, barcelo colonial, barcelo maya colonial beach resort, barcelo maya caribe & beach resort, barcelo maya tropical & colonial beach
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
479
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BARCELO MAYA COLONIAL - Updated 2022 Prices & Resort (All-Inclusive) Reviews (Riviera Maya/Puerto Aventuras, Mexico)

Frequently Asked Questions about Barcelo Maya Colonial
Which popular attractions are close to Barcelo Maya Colonial?
Nearby attractions include Escapology Riviera Maya (2.0 miles), Chikin Ha (1.4 miles), and Cenote Cristalino (0.5 miles).
What are some of the property amenities at Barcelo Maya Colonial?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Barcelo Maya Colonial?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Maya Colonial?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Barcelo Maya Colonial?
Yes, free parking is available to guests.
What are some restaurants close to Barcelo Maya Colonial?
Conveniently located restaurants include Jessie Gelato, 081, and Aventura Gelato.
Are there opportunities to exercise at Barcelo Maya Colonial?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Barcelo Maya Colonial have airport transportation?
Yes, Barcelo Maya Colonial offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Barcelo Maya Colonial located near the city center?
Yes, it is 1.0 miles away from the center of Puerto Aventuras.
Are any cleaning services offered at Barcelo Maya Colonial?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Maya Colonial offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.