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Barcelo Maya Colonial

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Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
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4,189 Reviews from our TripAdvisor Community

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Showing 2,488: English reviews
Chicago, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

It was my first time in Riviera Maya And I loved it! I love the resort, the weather, the staff was very kind, there are a lot of activities for everyone. I will definitely come back soon! Thanks everyone for a great vacation. See you next time xoxo

Helpful?
Thank fieldsk2
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We just had dinner for two our wait staff was Fidelio Chuc, and Carlos Escobar, they were very polite attentive, friendly, they made you fell very much at home and very confortable, we enjoyed them very much .Thanks

Helpful?
Thank Wyomings
Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Upon check in the front staff were very decent to engage with. The resort seemed very well maintained. My husband, two children and I got to the room and we became very disappointed. The cleanliness of the room was horrible. The air conditioner sounded like a freight train. The decorative pillows on the bed were stained, mirrors, glass nightstand and... More 

Helpful?
1 Thank ErinSamm
Melrose Park, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just came back from our 3rd year in a row visiting the Barcelo Maya Beach Resort. As always this resort is excellent. This year we stayed at the Colonial in a Club Premium room-the view was beautiful from out balcony. Service was A+++++ from checking in to the service at the buffets. They have excellent service, everyone is always so... More 

Helpful?
1 Thank Vanessa A
New York
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

i went with a friend of mine for a long memorial day weekend! we had the best service from Miguel in the main dining area. every morning and every afternoon. he knew what we were drinking and sat us in our favorite spot. the food was pretty good. i am a bit particular on food. They had steaks(sliced very thin),... More 

Helpful?
1 Thank mm4yoo
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Many thanks for choosing Barceló Maya Colonial as your vacation resort and the time you have taken to share your impressions about your stay. We are glad you enjoyed our resort and specially the food. Best regards. La gerencia. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

The beach and ground of Barcelo are beautiful and clean. My family loved the snorkeling just off the beach, they swam with the sea turtles! The kayaks, paddle boards and wind surfing boards are free and they even offer lessons! My family took the windsurfing lessons. The food and drinks are good not excellent but good. When considering if this... More 

Helpful?
1 Thank Heather R
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Heather: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I can see you and your family have enjoyed every time you spend. We accommodate many guests each day and we strive to make their stay a satisfying one. We look forward... More 

Montreal, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We travelled 3 couples, one of them had 2 kids. Since this is HUGE complex, there are a lot of things to do for kids. I would highly recomment this for families, but not for singles/couples. It does get quiet at night right after the show, and a lot of amenities you would not use as an adult. With the... More 

Helpful?
1 Thank masterso2015
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear masterso2015 On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We hope that... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This was our first time to the Barcelo Resorts in Riviera Maya and we were not disappointed in any way. What a relaxing get away for us and the other couple that came along with us. The property is very well maintained and very beautiful. The huge beach areas are amazing and the water was awesome. Other than relaxing, the... More 

Helpful?
1 Thank Jed R
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Jed R, On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I appreciate your positive notes about the Hotel, and I was very happy to read that you liked the services that we offer. We really appreciate your remarks at our staff,... More 

Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Beautiful-The resort is absolutely beautiful and has all of the amenities you ask for. The beach at the Colonial was rocky but south to the Caribe was great, soft sand, gentle waves. Great swim up pool bars, friendly staff. The best fitness center I've seen at a resort. But-Check in was frustrating and time consuming. Food was ok and getting... More 

Helpful?
4 Thank livmas
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Livmas On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. Furthermore , we glad you have truly enjoyed our amazing beaches, fitness center, entertainment and others services, because your satisfaction is our priority. We would like to apologize for the inconvenience in... More 

Springfield, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I can't say enough good about this resort. The room was nice; always kept very clean; & the mini fridge and snacks were refilled regularly. The food at the poolside grills and buffets were very good and the buffets had different themes each night. Kyoto was the only specialty restaurant we visited and the food was very good. The show... More 

Helpful?
2 Thank MelG051772
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear MelG051772 We really appreciate your review and your comments which are very important for us, we always do nothing but the best in every area of our resort just for give our guests the best experience during holidays. We hope to give you the best warm welcome in your next visit. Best regards! More 

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Junior Suite Deluxe Ocean View Club Premium (35)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $199 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Colonial 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#3 Spa Hotel in Puerto Aventuras
#3 Family Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
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