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Barcelo Maya Colonial

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4,423 Reviews from our TripAdvisor Community

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Showing 2,562: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My girlfriend and I have had the wonderful opportunity to be served by Carlos Ortiz and Itzel Tinoco at the buffet colonial. Both of their kind hospitality has been most appreciated! I would deffinitly ask for them when eating at the buffet!

Helpful?
Thank redmondroyce
Regina, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We've been to Barcelo 3 times and I am sure we will go back. I love the beach with a clear waters and wonderful snorkeling. Never had any problems with finding chairs on the beach, or at the pool. Food is wonderful with so many restaurants everybody can find something they will like. Grounds are amazing, lots of places to... More 

Helpful?
Thank Gosiabluesky
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Gosiabluesky On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We accommodate many... More 

Saskatoon
Level Contributor
201 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were for a work conference and short vacation to follow. We had some issues leaving the airport as it took over two hours to get out of Cancun. This was not at all the hotels issue, but we got in a little late. When we did get in, we were able to get checked in fairly quickly. We were... More 

Helpful?
Thank fatkidfromcanada
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear fatkidfromcanada On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I appreciate your positive notes about the Hotel, I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas... More 

Ottawa, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Just wanted to add a note to the excellent service we received at the BUFFET Colonial. I remembered few names and want to add those here: Javier Caamal Sebastian Noe Antonio Abrahan Thank you !! Service at the Reception can definitely improve interms of politeness and flexibility in accommodating customers.

Helpful?
Thank Gl0beTrotter999
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Gl0beTrotter999 Many thanks for your contact and your comments regarding your experience at Barceló Maya Colonial. I appreciate your positive notes about the Hotel, our hotel is working hard and putting its best effort to improve the services to accomplish customer’s satisfaction. We hope that we will have the opportunity to welcome you back to the resort and make... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I had a very good time here everyone should come to barcelo maya they know how to take care and everyone is so nice smiling and the food is good on top of everything i love beinf in mexico at tbe barcelo i will come back oscar ,angel,tomas,fernando,cesar,amira,bryan,nashielly esteban,guillermo

Helpful?
Thank Subrina J
Marysville, Washington
1 review
5 of 5 stars Reviewed 4 days ago NEW

The resort is very nice and big. checking was very quick and easy. food is good(my husband and I not picky), most of the time we ate at buffet. thank you so much to Jose Arcos for working so hard serving people and make them happy. All staff is very friendly and work hard to keep Barcelo nice and clean.... More 

Helpful?
Thank tatyanaf2002
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is the first time that the kids have been out of the country and it was the best family vacation so far. We arrived at the resort and were treated wonderfully by the entire staff. I only wish I spoke Spanish as it would have been awesome to communicate better with them. However, they did try very hard to... More 

Helpful?
Thank Scott S
Washington DC, District of Columbia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This gem of an all inclusive resort is definitely somewhere I will be returning to in the near future! From the moment we got off the plane to the moment we checked in we had great service from the travel agency, bus drivers, guides and concierge....The resort accommodations and amenities exceeded what we read from some of the reviews and... More 

Helpful?
Thank g0rge0usgal5058
Las Cruces, New Mexico
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went because reviewers said it was great for snorkeling. We did not find this at the Colonial beach. If we went to Mexico again, we'd stay in Cozumel for snorkeling. This is a great place for families (we are an older couple). The pools are great. The staff is friendly and polite. Don't pay for a beach view room,... More 

Helpful?
Thank doddsteacher
Merida, Mexico
Level Contributor
10 reviews
5 of 5 stars Reviewed 4 days ago NEW

Estancia muy placentera, servicio amable, comida decente, insatalaciones de primera. Toda la familia se divirtió, mi unica queja seria que ordenar bebidas, era un poco complicado por que no habian vasos limpios. It was very pleasent stay, very friendly service, good quality food, the hotel has very nice setting, making reservations was easy. My only complaint would be getting drinks... More 

Helpful?
Thank el_mulix
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $190 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Colonial 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#3 Family Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
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