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Barcelo Maya Colonial

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Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750 Mexico
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Certificate of Excellence

About

#8 of 18 hotels in Puerto Aventuras
Location
Cleanliness
Service
Value
Certificate of Excellence
Finding an ideal family-friendly all-inclusive resort in Puerto Aventuras does not have to be difficult. Welcome to Barcelo Maya Colonial, a nice option for travelers like you. Adoratorio, ruinas Chac-hal-al (1.4 mi), located nearby, makes Barcelo Maya Colonial Beach a great place to stay for those interested in visiting this popular Puerto Aventuras landmark. The rooms offer a flat screen TV, a minibar, and a refrigerator, and getting online is possible, as paid wifi is available, allowing you to rest and refresh with ease. Barcelo Maya Colonial Hotel features room service and a concierge. In addition, as a valued Barcelo Maya Colonial Beach Resort guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking. Puerto Aventuras has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Latitude 20, The Divot, and Pelican Point Restaurant & Bar, which are serving up some great dishes. Should time allow, Puerto Aventuras Marina is a popular marina that is relatively easy to get to. Barcelo Maya Colonial looks forward to welcoming you on your visit to Puerto Aventuras.
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Property amenities
Free parking
Wifi
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Beach
Diving
Babysitting
Parking
Paid wifi
Paid internet
Internet
Fitness classes
Sauna
Hot tub
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Mini golf
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Butler service
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
4.5 stars
Languages Spoken
Spanish
HOTEL STYLE
Family Resort, Great View
NUMBER OF ROOMS
479
Hotel links
Visit hotel website
Special Offer:Additional 7% off
Hotel deals
9,119Reviews1,041Q+A100Room tips
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Popular mentions
We reserved a king bed in August. The other people we came here with had no problem getting their king in the tropical building. We got two double beds right in front of the kid pool so we got to hear kids screaming at 0800. I have two kids and left them at home for time with my husband and we can’t even sleep in the same bed. I called the premium check in to see if I could get a king size bed and no one would answer the phone so I had to walk all the way back to be told no. Then they call me the next morning to say I can move in a day but I have to check out at 1100, leave my stuff with the bell boy for four hours, and check back in at 3. Additionally, our tiny beds are not comfortable at all. The rooms are dated and it doesn’t feel like the $350/night we spent. On top of that, we tried to get a reservation for dinner the night we arrived and were essentially laughed at. We tried the separate restaurants and had no luck so we ate at the buffet. It was terrible. I personally didn’t like the hair in my food. All the food was barely warm at best. Bottom line, go somewhere else for sure.
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+1
Hotel's Favorite
Love this Hotel and the whole Barcelo Complex , most beautiful beaches swim with the fish 🐟 don’t forget to bring fish food fabulous snorkeling, but not a lot of shade on the beach , lots to do shopping bowling with a bar 24 open hrs . The dolphin pen or pool is small and sad 😞 , fabulous rooms big flat screens with the best sheets fridge stocked with beer water pop coffee maker peanuts and chips , lots of restaurants to visit throughout the hotels , lots of bottled water, The buffet is pretty good.
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Response from Barceló C, Gerente at Barcelo Maya Colonial
Responded 2 weeks ago
First of all, we want to thank you for having chosen Barceló Maya Colonial to enjoy your holidays and for having taken part of your time in valuing your stay with us. Dear Maria 181793: We appreciate your support with your opinion in the guest satisfaction survey, which will be sent 48 - 72 hours after your check out to your email, to help us continue to improve and make the stay at the Barceló hotels an unforgettable experience. Please, do not hesitate to contact us at maya.colonial.jrec@barcelo.com for your next visit so we can give you a more personalized follow up on your reservation. We are delighted that you enjoyed your stay with us. Thank you for choosing us when you visit the area. We look forward to welcoming you again very soon. Regards
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We booked our room at the Colonial Hotel and were moved to the Beach upon arrival. This switch both took us further away from our Wedding group but was also a substantial downgrade as the Colonial is much nicer. We spent extra money to stay at the Colonial and were very disappointed. We were told that if we book through their website they have the option to move us. No discount was offered. Several members of our group had a similar experience.
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Review collected in partnership with Barcelo Hotels & Resorts
Danny Munoz at the tennis court booking was great! He was very friendly and provided great customer service!Thanks Danny! Resort is well laid out with shade and sunshine. Great beach front and some snorkeling area.
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Response from Barceló C, Gerente at Barcelo Maya Colonial
Responded yesterday
Dear SharonlF7752EW: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. We appreciate your support with your opinion in the guest satisfaction survey, which will be sent 48 - 72 hours after your check out to your email, to help us continue to improve and make the stay at the Barceló hotels an unforgettable experience. Please, do not hesitate to contact us at maya.colonial.jrec@barcelo.com for your next visit so we can give you a more personalized follow up on your reservation. We are delighted that you enjoyed your stay with us. Thank you for choosing us when you visit the area. We look forward to welcoming you again very soon. Regards
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Barcelo Maya Colonial was the setting for my nephew’s destination wedding. It did not disappoint. Staff was attentive to all of our needs. The event went off without a hitch. There were a few stormy days which resulted in the beach being a bit rocky. We had a ground floor room which seemed a bit musty despite fans and air conditioning. The quality of the food at the Al Fuente, Tokyo, and Mexico Lindo restaurants is very good. I think some guests would appreciate knowing there is a good quality house wine available. The property is immaculate.
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Response from Barceló C, Gerente at Barcelo Maya Colonial
Responded yesterday
Dear TonyWestenbroek: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We appreciate your support with your opinion in the guest satisfaction survey, which will be sent 48 - 72 hours after your check out to your email, to help us continue to improve and make the stay at the Barceló hotels an unforgettable experience. Please, do not hesitate to contact us at maya.colonial.jrec@barcelo.com for your next visit so we can give you a more personalized follow up on your reservation. We are delighted that you enjoyed your stay with us. Thank you for choosing us when you visit the area. We look forward to welcoming you again very soon. Regards
Read more
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PRICE RANGE
$186 - $437 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo maya colonial hotel puerto aventuras, barcelo puerto aventuras, barcelo hotel puerto aventuras, barcelo colonial, barcelo maya colonial beach resort, barcelo maya caribe & beach resort, barcelo maya tropical & colonial beach
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
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Frequently Asked Questions about Barcelo Maya Colonial
Which popular attractions are close to Barcelo Maya Colonial?
Nearby attractions include Chikin Ha (1.2 miles), Cenote Azul (0.6 miles), and Xpu-ha Beach (1.7 miles).
What are some of the property amenities at Barcelo Maya Colonial?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Barcelo Maya Colonial?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Maya Colonial?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Barcelo Maya Colonial?
Yes, free parking is available to guests.
What are some restaurants close to Barcelo Maya Colonial?
Conveniently located restaurants include Jessie Gelato, Chic Cabaret & Restaurant, and BLoved Lounge & Restaurant.
Are there opportunities to exercise at Barcelo Maya Colonial?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Barcelo Maya Colonial?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Maya Colonial offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Barcelo Maya Colonial have any great views?
Yes, guests often enjoy the harbor view available here.
Is Barcelo Maya Colonial accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.