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Barcelo Maya Colonial

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4,710 Reviews from our TripAdvisor Community

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Showing 2,612: English reviews
Richmond, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed 1 week at Barcelo Colonial from Sep 7 to 14th. Last stayed at this resort about 6 years ago. Many upgrades since then. We booked Jr suite beachfront rooms with premiere ,nice and spacious and clean. We had premiere check in and access to the premiere lounge. Where you could get beverages, snacks , computers to access newspapers etc... More 

Helpful?
Thank CarribeanPrincess05
2 reviews
2 of 5 stars Reviewed yesterday NEW

The resort is very large, I was especially fond of the giant gym and spa, and the rooms too were also nice. Most staff tries to be friendly, and I don't think once that I was hustled for tips like at some other places. They also have regular entertainment in their amphitheater which is entertaining and lots of stuff if... More 

Helpful?
Thank Jon K B
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Overall, this resort is by far amazing! The view is gorgeous and right on the water. The entire resort is exceptionally clean and well maintained. The staff is very friendly and helpful. I was very impressed by the help of Tomos, Esteban, Bryan, Memo, Emy, Nash, Fernando and Oscar!

Helpful?
Thank Susan K
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

This resort is by far the best I have been to in Mexico. There is so much to do and the resort is beautiful and clean. The beach is absolutely gorgeous and there are a bunch of different pools to choose from. It is great for families but also just as much fun for adults. All the staff is very... More 

Helpful?
Thank Jackie S
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We have been here a couple of times and it's a great experience each time. They keep improving the resort. Food is good, lots of activities, and the staff are always so friendly. Isai Balance and Maria Meritorious always take great care of us!

Helpful?
Thank Brad F
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Brad F, Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Huge huge resort. Great games. Nash, Fernando and angel are great with activities. Especially bingo, salsa dancing and water areobics which my mom loved. Rosanna waitress at the pool is sweet and helpful. Would definitely come back. Cesar and Bryan are very social able and fun. Zuly, Andy, Sara, Emmy, Oscar and Esteban are super helpful and made our stay... More 

Helpful?
Thank Salvador G
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Salvador: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great all inclusive place to visit with family and friends! Will be back next year with even more friends to enjoy this wonderful place, Maria Mérito was very attentive with our stay! Front desk people were excellent as well no complains here!

Helpful?
Thank Jessica M
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Jessica: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

turtles on the beach, good food, hammocks, good entertainment, nice rooms, overall a great choice! Loved the beach as it so pretty and had a nice walk way. Great for families, friends, or romance. Great choice 4 out of 5.

Helpful?
Thank beachhunter11
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com More 

New York City, New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

This was our second time to Barcelo. First time was with Barcelo Maya Tropicana in July, where my wife and 11 yr old boy probably enjoyed the most out of all the resorts in Mexico so far. However, when we stayed at Barcelo Maya Colonial on the 2nd trip, in August, the room's A/C had to be fixed because it... More 

Review collected in partnership with this hotel

Helpful?
Thank euniec
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Euniec: Many thanks for choosing Barceló Maya Colonial as your vacation resort and the time you have taken to share your impressions about your stay. We are sorry about the incident you have mentioned above you comments in order to train and reinforce the correct information with our staff, and preventing this situation from happening again. Despite of this... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Paradise is waiting for you here! The beach and pools are fantastic. The wait staff is extremely helpful and friendly! I highly recommend staying here if you are looking for great service and relaxation! The Entertaining Team was top notch. Esteban, Fernando Bryan Emmy Nash angel memo César Emmy Oscar Andy Zuly and his team were extremely helpful for my... More 

Helpful?
Thank alkropp
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our guests expectations, as our main goal is create unforgettable experiences, we will be happy to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $211 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Colonial 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#3 Family Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
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