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Barcelo Maya Colonial

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4,677 Reviews from our TripAdvisor Community

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Showing 2,606: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

turtles on the beach, good food, hammocks, good entertainment, nice rooms, overall a great choice! Loved the beach as it so pretty and had a nice walk way. Great for families, friends, or romance. Great choice 4 out of 5.

Helpful?
Thank beachhunter11
New York City, New York
1 review
4 of 5 stars Reviewed 3 days ago NEW

This was our second time to Barcelo. First time was with Barcelo Maya Tropicana in July, where my wife and 11 yr old boy probably enjoyed the most out of all the resorts in Mexico so far. However, when we stayed at Barcelo Maya Colonial on the 2nd trip, in August, the room's A/C had to be fixed because it... More 

Review collected in partnership with this hotel

Helpful?
Thank euniec
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Euniec: Many thanks for choosing Barceló Maya Colonial as your vacation resort and the time you have taken to share your impressions about your stay. We are sorry about the incident you have mentioned above you comments in order to train and reinforce the correct information with our staff, and preventing this situation from happening again. Despite of this... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Paradise is waiting for you here! The beach and pools are fantastic. The wait staff is extremely helpful and friendly! I highly recommend staying here if you are looking for great service and relaxation! The Entertaining Team was top notch. Esteban, Fernando Bryan Emmy Nash angel memo César Emmy Oscar Andy Zuly and his team were extremely helpful for my... More 

Helpful?
Thank alkropp
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our guests expectations, as our main goal is create unforgettable experiences, we will be happy to... More 

North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My family and I stayed at the Barcelo Maya Beach resort for 7 nights in August. Upon reading other reviews, we were sure to book our free dinners as soon as we arrived and we were glad we did so as reservations go fast. The room was very nice, and always clean. The beach was close by and never packed.... More 

Helpful?
1 Thank nicky11222016
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Nicky: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad you have a good time during your vacations in our hotel. we hope to have... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel was great! Wonderful staff, food and entertainment and of course awesome view!! We went to Tulum and the ocean was very different from the hotel. I loved being about to see different views of the ocean. At the buffet we had a very attentive staff member help us Isai Balam. Ms. Maria Merito

Helpful?
Thank Marie S
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Marie: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com More 

Fort Worth, Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Went for a relaxing long weekend and really enjoyed the Barceló properties. The properties are large and well-maintained. The AC in the room worked great. There are quite a few restaurant and pool options. We enjoyed the Mexican and Steak restaurants but also heard good things about the Japanese restaurant. The atmosphere was calm with fun pool activities but no... More 

Helpful?
Thank freqtravgirl
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, we also want to apologize for any inconvenience that you have had during your stay with us. Our hotel is working hard and putting its best effort to improve the services and... More 

Temecula, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Barcelo Maya Tropical (Guanajuato Complex) from Sept 1 thru Sept 10th. My wife and I visit the Riviera Maya every year during the months of Aug/Sept and have stayed at other comparable resorts such as the Gran Palladium and Catalonia Royal Tulum. After reading many positive reviews on Tripadvisor regarding Barcelo, I decided to book our... More 

Helpful?
1 Thank opr8r1911
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear opr8r1911 Thank you so much for share with us your opinion in reference to your stay in our hotel, please receive our sincerely apologize if we caused you some discomfort, we are taking your comments with special consideration. We really appreciate your remarks at our staff, who make a great job trying to fulfill our guests expectations, as our... More 

Arvada Co
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just wanted to pass on what a wonderful place this was to spend a family vacation. All my children are grown but we all went plus two of my four grandchildren. Everyone said they had a wonderful time. The grandchildren says it was the best vacation ever. The staff was very friendly and always greeted you no matter what time... More 

Helpful?
1 Thank KenandBetty
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Kenan: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I can see you and your family have enjoyed every time you spend. We accommodate many guests each day and we strive to make their stay a satisfying one. We look forward... More 

West Milford
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Amazing and beautiful hotel with great amenities and awesome family areas for kids and adults too. The food is delicious and the beach is one of the most beautiful we have ever visited. Very much recommend!

Helpful?
Thank Pawel S
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Pawel: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Although the restaurants available were nice we loved the buffet more because of the servers we had. During the days there we had two great servers Laura May Noh and Isai Balam, both very sweet and helpful. Always asking how were doing and took a genuine interest in how our trip was going and all things we did. Apart from... More 

Helpful?
Thank Nathan O
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Nathan: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad you have a good time during your vacations in our hotel. we hope to have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $210 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Colonial 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#3 Family Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Luxury Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
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