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Carretera Chetumal-Puerto Juarez Km 266.3, Puerto Aventuras 77750 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (7176)
360
Panoramas (70)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo Maya Colonial
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 18 hotels in Puerto Aventuras
Location
Cleanliness
Service
Value
Travelers' Choice

Finding an ideal family-friendly all-inclusive resort in Puerto Aventuras does not have to be difficult. Welcome to Barcelo Maya Colonial, a nice option for travelers like you.

Adoratorio, ruinas Chac-hal-al (1.4 mi), located nearby, makes Barcelo Maya Colonial Beach a great place to stay for those interested in visiting this popular Puerto Aventuras landmark.

The rooms offer a flat screen TV, a minibar, and a refrigerator, and getting online is possible, as paid wifi is available, allowing you to rest and refresh with ease.

Barcelo Maya Colonial Hotel features room service and a concierge. In addition, as a valued Barcelo Maya Colonial Beach Resort guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

Puerto Aventuras has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Latitude 20, The Divot, and Pelican Point Restaurant & Bar, which are serving up some great dishes.

Should time allow, Puerto Aventuras Marina is a popular marina that is relatively easy to get to.

Barcelo Maya Colonial looks forward to welcoming you on your visit to Puerto Aventuras.

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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Mini golf
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Business
Languages Spoken
Spanish
Hotel links
Special Offer:Additional 5% off
9,272Reviews1,067Q+A100Room tips
Traveler rating
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Popular mentions
Jay B wrote a review Nov 25
Boise, Idaho8 contributions3 helpful votes
Hotel's Favorite
Was it perfect? No, nothing is post-Covid. But it was a welcome escape from the rest of the world. I want to send a special thank you to Nestor, the FlowRider instructor. He was patient and attentive for the entire hour that we were there, and we all had a fantastic time! Well worth the extra cost! Thank you Nestor for making our last day one to remember!
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Date of stay: November 2020Trip type: Traveled with family
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Response from Barceló Colonial, Propietario at Barcelo Maya Colonial
Responded 2 days ago
Dear F6718XBjayb Thank you for reviewing your recent stay in our Barceló Maya Colonial. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Regards
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Mr.B wrote a review Nov 19
11 contributions3 helpful votes
The attion to detail and the service for this resort was well below what was expected for what that came to be. Having to make a reservation for the restaurant and knowing when you want to eat at for dinner by noon is ridiculous and having to walk from the beach all the way to the front of the hotel just to make that reservation is a waste of time because this resort is so massive We spent majority of our time walking back and forth. The buffet was massively lacking in the quality of food and it was the only place to eat with our reservations. With only one hour and a half long show each night your options of nightlife was extremely lacking This place basically closed down at 9:00. And Kettle One is not TOP SHELF stop trying trying to up sell me at an ALL INCLUSIVE RESORT! The beaches were nice, the pools were cold and the lizards were big!
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Date of stay: November 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Barceló Colonial, Propietario at Barcelo Maya Colonial
Responded 2 days ago
Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Colonial hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Thank you for your insights regarding our buffets, although we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining expériences. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Barcelo Colonial
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SDF wrote a review Nov 18
1 contribution
Dani Muñoz is a very great help, he was very nice and help us to get our entertainment on point. We spent a lovely time in the hotel doing the different entertainment activities. I hope I can come back soon.
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Date of stay: November 2020Trip type: Traveled with family
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Response from Barceló Colonial, Propietario at Barcelo Maya Colonial
Responded 1 week ago
Dear guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Colonial was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with Dani. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Regards, Barceló Maya Colonial Management.
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Jimmy wrote a review Nov 12
1 contribution
Booked for a week we love it, Food really good, clean room and good staff. There were 2 restaurants open on Colonial property. The check in process took a reasonable time due to COVID. We will return again.
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Date of stay: November 2020Trip type: Traveled with friends
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Response from Barceló Colonial, Propietario at Barcelo Maya Colonial
Responded 1 week ago
Dear guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Colonial was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Regards, Barceló Maya Colonial Management
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Roxana M wrote a review Nov 11
2 contributions
I wanted to recognize jose pacab for his outstanding service.he made it very enoyable always friendly had our drinks ready!talking about family friends and all the events going on the day ! We liked and appreciated everything!!
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Barceló Colonial, Propietario at Barcelo Maya Colonial
Responded 2 weeks ago
Dear roxanamO3971HU Thank you for reviewing your recent stay in our Barceló Maya Colonial. Thank you for referring to our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Regards
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PRICE RANGE
$171 - $424 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo maya colonial hotel puerto aventuras, barcelo puerto aventuras, barcelo hotel puerto aventuras, barcelo colonial, barcelo maya colonial beach resort, barcelo maya caribe & beach resort, barcelo maya tropical & colonial beach
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
479
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Frequently Asked Questions about Barcelo Maya Colonial
Which popular attractions are close to Barcelo Maya Colonial?
Nearby attractions include Chikin Ha (1.2 miles), Cenote Azul (0.6 miles), and Cenote Cristalino (0.4 miles).
What are some of the property amenities at Barcelo Maya Colonial?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Barcelo Maya Colonial?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Maya Colonial?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Barcelo Maya Colonial?
Yes, free parking is available to guests.
What are some restaurants close to Barcelo Maya Colonial?
Conveniently located restaurants include Jessie Gelato, Chic Cabaret & Restaurant, and Serenity Beach Club.
Are there opportunities to exercise at Barcelo Maya Colonial?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Barcelo Maya Colonial?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Maya Colonial offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Barcelo Maya Colonial have any great views?
Yes, guests often enjoy the harbor view available here.
Is Barcelo Maya Colonial accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.