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Barcelo Maya Colonial

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5,284 Reviews from our TripAdvisor Community

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Brooklyn
Reviewed yesterday NEW

All the communication, bookings, and welcome smiles were great! March end 2017 seems still like a perfect getaway trip time in Mexico. Not too hot & not cold at all! 80+F, small devoted groups, but rather quiet time in the resort. Entertainment is kept to the minimum. Didn't see much of the shows or offerings for kids in Colonial? All...

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Thank Roboos25
Ontario, Canada
Reviewed yesterday NEW

Overall, this could, and should be a great vacation location if it wasn't for the poor service. I won't go into all the details but anytime we needed 'ANYTHING' the service was horrible (outside of the restaurants). But, a couple of examples: Our 3 rooms were located near the outdoor open theatre; after the evening show finished , the staff...

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Thank CanuckW0rldTraveller
Toronto, Canada
Reviewed yesterday NEWvia mobile

We visited The Barcelo Maya Colonial March 1-8th and booked a Air Transat vacation, our transfer to the resorts went very smooth with no delays! When checking in we had not been given the room we had requested through our travel agent, this seems to always be a problem. They were able to give us a room on the upper...

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Thank Mojhito05
Chilliwack, Canada
Reviewed 2 days ago NEWvia mobile

A group of 12 stayed at the Barcelo Maya Colonial. Out guests stayed for the first week and my groom and I continued on for a second week alone. The staff at the Colonial treated us like royalty the entire two weeks. Our room was fantastic, the food was delicious (we gained a few lbs) and the service was amazing....

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Thank mukluk69
Reviewed 2 days ago NEWvia mobile

Very good 😊for family, we went last week the best " very good for diving nice 👍 instructors, asking for Pablo 🎥 " no internet only lobby, so my children be connected just important things 👨‍👩‍👧‍👦.

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Helpful?
Thank Harlem F
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Harlem: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com

Reviewed 2 days ago NEW

We went to this resort at the beginning of March 2017 and had an amazing time. The resort is absolutely stunning. Gorgeous open concept and so big that we honestly didn't run into a ton of people anywhere but around the pools. Only issue we had was finding chairs, had to get up early to claim them. Be warned that...

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1Thank Jenn L
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Jenn: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad you have a good time during your vacations in our hotel. we hope to have...

Beeton, Canada
Reviewed 2 days ago NEW

We will be checking in to the Colonial on April 1tth. This will be our 10th trip to this resort and look forward to seeing the staff once again. For money well spent, this resort comes through with flying colors. Terrific staff, facilities, food, beach and atmosphere.

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Thank Keith H
Halifax, Nova Scotia
Reviewed 2 days ago NEW

This was our first visit to a Barceló chain and won't be our last. We are a family of four and travelled in March. Beautiful resort with immaculate grounds and fabulous beach. Not many places you can go and swim with sea turtles right at your resort. They seem to favor the Palace side of the beach. A cool adventure...

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Thank canadagirl91
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad you have a good time during your vacations in our hotel. we hope to have...

Burlington, Canada
Reviewed 2 days ago NEW

Our family spent a week (March 8-15) at the Colonial and had a fantastic time. We would most certainly recommend the resort for families with younger children (2-12) and plan on returning again next year with our 3 and 8 yr old kids. We flew Air Transat out of Toronto and were very pleased with their service. Good flight times,...

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2Thank torontocouple15
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Guest: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad you have a good time during your vacations in our hotel. we hope to have...

Nova Scotia
Reviewed 3 days ago NEWvia mobile

Awesome vacation. ..awesome staff....prefect weather. ....shall be going back next year....the only thing to be aware of is Spring Break....these weeks can be a little overwhelming and over crowded at the beach and showtime bars..but the Barcelo staff were right on it moving staff around to accommodate and more security was very visible...well done Barcelo.

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Thank Dang1
BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review

Dear Dang1: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia jeferecepcolonial@barcelomaya.com

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Colonial

Address: Carretera Chetumal-Puerto Juarez | Km 266.3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $222 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Colonial 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Barcelo Maya Colonial Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Colonial
Barcelo Maya Colonial Beach Resort
Barcelo Maya Caribe & Beach Resort
Barcelo Maya Tropical & Colonial Beach
Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#1 Business Hotel in Puerto Aventuras
#3 Family Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#3 Luxury Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#3 Romantic Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
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Questions & Answers

Here's what travelers have asked, with answers from Barcelo Maya Colonial staff and other travelers.
539 questions
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Questions? Get answers from Barcelo Maya Colonial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor is best.”
 of 5 bubbles canadagirl91, 2 days ago | Read review
“Don't worry about getting a room closest the pool. All are pretty close. Better to get an upper floor facing direction you prefer.”
 of 5 bubbles torontocouple15, 2 days ago | Read review
“get a bottom floor if you want easy access.”
 of 5 bubbles Sadihutt2015, 5 days ago | Read review
“Premium package offers view of the pool/ocean. The view is somewhat obstructed with trees, but still offered a nice view of the pools.”
 of 5 bubbles LesGallant, 1 week ago | Read review
“Yucatán is a good place to stay close to most pools close to center of all the buildings”
 of 5 bubbles Drama_Lama, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question