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Dreams Puerto Aventuras Resort & Spa

Travelers' Choice award winner
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Dreams Puerto Aventuras Resort & Spa
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4,512 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Puerto Aventuras Resort & Spa
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Showing 3,902: English reviews
Peyton, Colorado
Reviewed October 12, 2014

We were initially booked to go to Cabo but due to the hurricane destruction, had to reroute our trip to Cancun and decided upon the Dreams Resort in Puerto Adventuras mainly due to budget. It was affordable and we were in need last minute. Reviews were iffy, however I often read reviews and can spot a complainer from the first...

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Helpful?
3Thank MittsCrew
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Alexandria, Kentucky
Reviewed October 12, 2014

Not a complaint I can think of. Very well maintained resort. We are a family of 6 with kids ranging ages 10 - 4. Family suites were very comfortable & cleaned & stocked twice a day. Restaurants, bars & activities were fantastic! The EXPLORER'S CLUB & the ENTERTAINMENT TEAM are great! The entire resort staff are very friendly & willing...

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Helpful?
Thank Eric R
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Vancouver, Washington
Reviewed October 11, 2014

This was our second visit to a Dreams resort (previously at Dreams Riviera Maya) and we were rewarded once again with our decision. We decided to upgrade for an ocean view when we arrived which was a great call; waking up to the sunrise and watching the resort wake up every morning was peaceful. Try the buffet once, but their...

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Helpful?
3Thank LowerEastSide4Life
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Reviewed October 11, 2014

The food at Oceana was excellent, but otherwise lackluster dining experiences. We didn't get to try the Italian restaurant because it was closed two of the four nights. The "ocean view" rooms are spacious, but we couldn't see the ocean. The beach is really small and full of seaweed, but the staff was working very hard to keep it clear....

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Helpful?
Thank mdo626
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had a great vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Indianola, Iowa, United States
Reviewed October 10, 2014

We arrived on 09/25 with 4 guests to attend our small wedding. We reserved the Honeymoon Jacuzzi Ocean View room, and received the complimentary Wedding in Paradise package. The service from the time we stepped out of our shuttle was excellent the entire week. The rooms were kept clean and well stocked and the view was extraordinary. The food at...

Review collected in partnership with this hotel
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Helpful?
3Thank Amy J
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Sidcup, United Kingdom
Reviewed October 10, 2014

Beautiful surroundings, own dolphinarium with dolphins and manatees. Wonderful variety of food, evening entertainment a bit hit and miss and too loud. Room was spacious and comfortable, but in September it was very humid with violent thunderstorms. Best time to go is April, apparently. The staff were very polite and friendly, especially Juan and Vidaly in the self-service restaurant. Would...

Review collected in partnership with this hotel
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Helpful?
2Thank Jacqueline L
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Norfolk, Virginia
Reviewed October 10, 2014

Although our first impression wasn't the greatest, due to road work at what is normally the entrance, our trepidations were put to rest at check-in. Greeted with champagne and a warm welcome, we quickly were shown to our lovely, comfortable room, complete with a flat-screen TV, loveseat, and view of the pool and sea, to say nothing of our surprisingly...

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Helpful?
2Thank Juliana D
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Myrtle Beach, South Carolina
Reviewed October 9, 2014

Spent a delightful week with my daughter and two grandsons. Friendly staff, although not all workers spoke English. Very helpful in every case. Excellent service at all restaurants, especially the World Café (buffet). Food was very good; rooms were clean and well maintained; beaches were kept clean and family friendly. Did not explore the Children's Club as we heard from...

Review collected in partnership with this hotel
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Helpful?
Thank Kathleen M
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Winston Salem, North Carolina
Reviewed October 9, 2014

10 of us arrived at Dreams Puerto Aventuras on September 20th and stayed for 5 nights. 6 of us used Cancun Shuttle (found on the airport website) and they were great. It took about an hour to get to the resort. We pulled up and we were underwhelmed at the entrance. I am used to pulling up to the front...

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Helpful?
2Thank Stacey B
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Guest, We were delighted to have you with us and thank you so much for providing feedback regarding your recent stay at Dreams Puerto Aventuras. We would like to inform you that all the comments & suggestions are addressed to the involved departments to improve our service. We really hope to welcome you again very soon. Kind Regards, Marypaz...

Berlin, Ohio
Reviewed October 9, 2014

Planned a last minute trip with friends to Dreams Puerto Aventuras. Great facilities for both children and adults. Since we left our children home for this trip, we spent most of our time at the adult pool with swim up bar. It was perfect because it wasn't crowded and was very relaxing. For meals, we were pretty much able to...

Review collected in partnership with this hotel
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Helpful?
Thank rof877
E-Concierge-DreamsPA, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $186 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#8 Luxury Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#9 On the Beach Hotel in Puerto Aventuras
#9 Top resorts Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travelers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travelers.
452 questions
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay on the higher floors”
james_pro85, yesterday | Read review
“First floor rooms have a walk out to 1 of 2 pools, either the adult pool or kids pool.”
36kevinb, 6 days ago | Read review
“Some corner rooms had "hot tubs" on the deck, rooms on the 6th and 7th floor were by far the best. Avoid ground floor.”
, 1 week ago | Read review
“higher floors for older couples”
lexylegs4, 1 week ago | Read review
“I stayed on 3rd floor, and room smelled.”
Vanessa122, 2 weeks ago | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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