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Dreams Puerto Aventuras Resort & Spa

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About

Location
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Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Internet
Free Parking
Bar/Lounge
Spa
Breakfast included
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Hidden Gem
Ocean View
HOTEL CLASS
Hotel links
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Hotel deals
5,611Reviews
5,354Photos
705Q+A
100Room tips
Traveler rating
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Popular mentions
Great small resort. Everything within quick walking distance. Had to ask for bacon every morning though. What's up with that?? Generally a very nice place for the money and interesting compound outside of the resort to explore.
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Review collected in partnership with this hotel
Our overall experience at dreams was a very good one. But we would have to say that the best thing about our stay there was the staff. ESPECIALLY the entertainment staff! Giovanni is hands down the heart or lifeblood of staff. He made all the situations whether it be at the
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Friendly courteous staff greeted us on our arrival and that practice continued for our entire stay. It didn’t matter what the employee was responsible for, they always greeted us which was very impressive. The food was amazing at any venue whether it was the buffet or the
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Review collected in partnership with this hotel
Response from erickpc2019, Redes Sociales en Dreams Puerto Aventuras Resort & Spa at Dreams Puerto Aventuras Resort & Spa
Responded yesterday
Hi Fearless52505918558! Thank you so much for taking the time to write this review! We work so hard to provide a good lifetime experience. I can read that we reach that goal. All our staff will be so happy reading this review. Thank you for choose us as your destination. Recibe kind regards! We looking forward to have you back soon! Erick Pérez E-Concierge & Social Media Coordinator Coordinador de Redes Sociales Dreams Puerto Aventuras Resorts & Spa
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Our group of 12 women celebrated our 50th birthdays and had a great time. We enjoyed the activities, including the Super Bowl beach buffet and the hospitality was excellent. The entertainment team of Giovanni, Erik, Ivan and Didier was amazing and we laughed through it all!
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Response from erickpc2019, Redes Sociales en Dreams Puerto Aventuras Resort & Spa at Dreams Puerto Aventuras Resort & Spa
Responded 3 days ago
Hi Maureen B! Thank you so much for this review! We are so pleased that you enjoyed all the activities and we feel happy for choosed us as your destination to celebrate this special ocation. Giovanni, Erik, Ivan and Didier will be so happy to read this review. Recibe kind regards from all the staff! Erick Pérez E-Concierge & Social Media Coordinator Coordinador de Redes Sociales Dreams Puerto Aventuras Resorts & Spa
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We have been to Mexico many times and love the area south of Cancun, however this Dreams was a disappointment. It started with the fact that we booked a first floor garden view and were taken to a 2nd floor marina view. We went back to the main desk and they gave us a first
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Response from erickpc2019, Redes Sociales en Dreams Puerto Aventuras Resort & Spa at Dreams Puerto Aventuras Resort & Spa
Responded 3 days ago
HI Carrie Z! Thank you so much for taking the time and write this review. We apologise for not having exceeded your expectations in every aspect of your stay here with us. Please rest assured that your comments have been shared with the pertinent departments in order to be addressed and where possible improved. As professionals in the service industry we know that our guest’s feedback is very valuable, and the key to allow the constant improvement in order to reach an enduring high quality level in services. All of your feedback will be shared with our operations team. They will be particularly pleased to know that they were able to assist you during your time here with us. Please feel free to contact us directly prior to your next visit so that we are able to our very best to fulfill your requirements and demonstrate the type of high quality services we uphold here at Dreams Puerto Aventuras Resort & Spa.
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Album Categories
All photosTravelerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms
View of the pool from our room. Grab loungers on the far side if you plan on staying by the pool all day for the sun.
Professional photo exclusively commissioned by TripAdvisorDreams Puerto Aventuras Resort & Spa
The Preferred Dolphin View at the Dreams Puerto Aventuras Resort & Spa
Professional photo exclusively commissioned by TripAdvisorDreams Puerto Aventuras Resort & Spa
The Master Suite at the Dreams Puerto Aventuras Resort & Spa
Professional photo exclusively commissioned by TripAdvisorDreams Puerto Aventuras Resort & Spa
The Family Ocean View at the Dreams Puerto Aventuras Resort & Spa
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123456199
I know there is a very large bathroom right off the lobby which would work for you. There may be something better if you ask at the front desk or Concierge.
1 vote
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Depends on season They do their best to clean American dollar appreciated
0 votes
No shuttle and taxis are expensive.
1 vote
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The staff do there upmost to clear it from the beach, it only really builds up when there is a storm as the floating barrier keeps a lot of the seaweed out. The only negative for the whole holiday was my two sons had their dive videoed by Mauro from the hotel dive shop. Paid $90 on the 06/12/18, and despite emailing and forwarding the receipts we have still not received the pictures and video. Also not received any an answer to my emails. Be advised!
1 vote
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123456141
"The hotel isn't massive so there are no rooms that are really far from everything! Beach views are always nice though!"
"Just don't stay here and if you do, book the 7th floor."
"No need to upgrade. "
"Ask for a room on quite side of the hotel."
"Ocean view third floor and up!"
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PRICE RANGE
$187 - $457 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams puerto aventuras hotel puerto aventurasdreams hotel puerto aventurasdreams resort puerto aventurassunscape puerto aventuras rivierasunscape puerto adventuras
FORMERLY KNOWN AS
Dreams Puerto Aventuras Resort & Spa All Inclusive
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
305
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