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Dreams Puerto Aventuras Resort & Spa

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Dreams Puerto Aventuras Resort & Spa
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4,344 Reviews from our TripAdvisor Community

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Burton, Michigan
Reviewed 2 days ago NEW

Rooms were pretty nice. Room service was good. However the beach sucked. There was not enough lounger. We have been to 4 other resorts and finding a lounger was never hard to do, Food was just ok. Nothing to rave about.. As soon as we checked in the person that was to show us our room, sat us down. Tried...

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Helpful?
1Thank Justine G
Reviewed 2 days ago NEW

This resort was perfect for a couple's trip! From the moment we arrived, we were treated like we were the only ones on the resort even though there were tons of guests! The staff was extremely friendly and always went above and beyond when we had a question or needed help. There was a great variety of food and it...

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Helpful?
Thank Tami U
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Tami U, Thank you for sharing your comments about your staying with all the Tripadvisor community. We're really happy to know you had an excellent vacations with us and were able to enjoy every service we have to offer like the great staff services and the food and beverage from the restaurants. We are so glad to know that...

Bartlett, Illinois
Reviewed 2 days ago NEWvia mobile

I just felt the need to write a review before I actually visit the resort in June. I am an avid AM resort user, and I have been so impressed with the way my questions have been dealt with. I am going to be taking my granddaughter to this resort in June for a swim with the dolphins we have...

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Helpful?
1Thank Travelgal2015
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Travelgal2015, We truly appreciate it that you have been contact us directly and for sharing your experience until now. Thank you for choosing Dreams Puerto Aventuras for your next vacations and we will make sure that you have an excellent stay with us. We look forward to welcome you and your family very soon. If you require further assistance,...

Winnipeg, Manitoba
Reviewed 2 days ago NEW

Dreams was good but the pool area was small and the chairs were all broken. Food was good but the buffet area could use some work. The staff were wonderful. Buy new chairs for the beach and take out the sofa's and chairs in the lobby and add a bar and some small tables and chairs for guest to relax.

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Helpful?
Thank dreams168
Woodbury Heights, New Jersey
Reviewed 3 days ago NEW

This resort was wonderful! It is smaller than some,so it makes it extremely easy to navigate. You can venture into Puerto Adventuras which is a quick walk. The resort has so much to offer...why leave? It's just 20 minutes to Tulum or Playa del Carmen! Room, food, service...excellent! I'll be back!

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Helpful?
Thank Pamela C
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Pamela C, We were delighted to have all of you with us and thank you so much for providing a perfect review about your stay at Dreams Puerto Aventuras. Thank you for the short briefs and the sincere recommendation. We are glad to hear that our facilities met your full approval and that you were able to enjoy the all...

Coeur D Alene
Reviewed 3 days ago NEW

This Dreams location was absolutely perfect for my friend and I to get away. We are in our mid 20's and booked the Honeymoon Suite which had a Jetted Hot Tub on the Balcony with tremendous views of the Dolphin Pond. The staff were extremely friendly throughout the entire week-long trip and would help with anything we needed. Having the...

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Helpful?
Thank matthewsW8523GE
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear MatthewsW8523GE, I would like to express my gratitude for the time you have taken to share the valuable comments you’ve provided. We appreciate the kind comments shared regarding our honeymoon suite and the prefered area, the restaurantsand the room services. We will be so happy that he were able to assist you while you were here. I hope you...

Lebanon, Pennsylvania
Reviewed 3 days ago NEW

The staff were very friendly and willing to assist if asked. The room was decorated very nicely, spacious and clean with a very comfortable bed. The shower was large and the water pressure was good. The only complaint was that there were times when we didn't have hot water; however, when we called maintenance they were able to get us...

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Helpful?
1Thank Brenda J
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Brenda J , Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're very glad to know you had a great vacation with us and were able to enjoy every service we have to offer like the amenities, entertainment team, the restaurants and the pools. We are happy to know that your...

Roseville, California
Reviewed 3 days ago NEW

We so enjoyed the food, the comeraderie and the beautiful setting. Our room was very nice and the weather was perfect. I would reccomend this resort to anyone looking for a relaxing atmosphere and friendly staff.

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Helpful?
Thank martydelvo
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Martydelvo, On behalf of Dreams Puerto Aventuras Resort Management and Staff, we want to thank you for taking the time to share your overview on your stay with us. Thank you for adding positive comments of your experience for the rooms and sharing the experience for the staff people. We're more than glad to know you had an excellent...

Reviewed 3 days ago NEWvia mobile

Hotel and staff are great and very helpful, beach and pools are clear and beautiful. There lots of activities for kids and adults and live music is very good. The activity core zone Esteban entertainment Tania, GIovani Berenice, Jorge, Samuel guys very nice

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Helpful?
Thank Philip L
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Philip L, I would like to express my gratitude for the time you have taken to share the valuable comments you’ve provided. We appreciate the kind comments shared regarding our the activities around the hotel performed from the entertainment team and the Kid's Club, as well as the level of customer service received for our staff. Esteban, Tanya, Giovanni,...

Georgian Bluffs, Canada
Reviewed 5 days ago NEWvia mobile

This was a great family resort. My kids loved Kids Club so much and the staff who ran it were amazing!!! They always had planned events that my kids (7 & 8yrs) enjoyed. They especially enjoyed the movie and dinner on the beach. Unfortunately, the rooms were so musty and I'm not saying it has everything to do with how...

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Helpful?
Thank shay1515
DreamsPAventuras, e-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear shay1515, Thank you so much for the time you took to shared you recent stay with us, we are happy to read that your family enjoyed the activities from the explorers club. Please rest assured that we already share your feedback about the room with the room division manager to make changes and improve our service for our guests....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $203 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#8 Luxury Hotel in Puerto Aventuras
#9 On the Beach Hotel in Puerto Aventuras
#9 Top resorts Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travelers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travelers.
401 questions
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do something to the drain in the bathrooms so they don't stink so bad. We put body wash n water down it every other day to kill the odor.”
 of 5 bubbles 35justineg, 2 days ago | Read review
“I did miss not having dresser storage to unpack. Updates on the Dreams channel would be great! ”
 of 5 bubbles pamelacC7781RV, 3 days ago | Read review
“the 7 fl facing the ocean is a amazing view.”
 of 5 bubbles dizzydiaz123, 6 days ago | Read review
“211 overlooking the dolphin pool,nice and quiet! Friends in main block found it very noisy! ”
 of 5 bubbles kreeff43, 6 days ago | Read review
“Dolphin pool side is quieted, beach side is always nice.”
 of 5 bubbles EddieS877, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question