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Km 269.5 Carretera Chetumal, Puerto Aventuras 77750 Mexico
23 people are viewing this hotel
Expedia.com
$415
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Free cancellation until 06/30/22
Booking.com
$415
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Free cancellation until 06/30/22
ZenHotels.com
$209
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Hotels.com$415
Priceline$415
travelup.com$237
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (624)
360
Panoramas (129)
Pool & Beach (76)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 20 in Puerto Aventuras
Location
3.9
Cleanliness
4.0
Service
4.0
Value
3.7
Travelers' Choice
Dreams Aventuras Riviera Maya is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury®,remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by complimentary greens fees at two nearby golf courses, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind,Dream Spa by Pevonia® offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It’s all of this and more. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Shallow end in pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Mini golf
Snorkeling
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Waterslide
Board games / puzzles
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Complimentary toiletries
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Green
Languages Spoken
Spanish

Location

Full view
83Good for walkers
Grade: 83 out of 100
49Restaurantswithin 0.75 miles
10Attractionswithin 0.75 miles
545Reviews34Q+A41Room tips
Traveler rating
  • 411
  • 55
  • 28
  • 22
  • 34
Time of year
Traveler type
Language
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  • English
Popular mentions
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Most Recent
Angels S wrote a review Yesterday
2 contributions
The people are amazing, the service and experience they show off is out of this world. Very funny and entertaining, these people know how to do their job. One of the reasons I would return to this hotel, will be to see them and have fun again!
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Date of stay: June 2022Trip type: Traveled
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Paradise260510 wrote a review Yesterday
Washington DC, District of Columbia2 contributions
Gonzalo, Roman, Luis, Gerry, Esbeydy, Lesley, Marco. SUCH AN AMAZING CREW!!!!! Seriously you can’t help but love this group! Definitely explore out and about around the resort as well as the expeditions but if you just want to relax at the resort, you will not be disappointed! Always something fun and they always remember your name. I can’t say enough about the entertainment…always a game or new activity to learn! So FUN!!
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Date of stay: June 2022Trip type: Traveled
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shanelle feagins wrote a review Yesterday
1 contribution
this place was so amazing. i haven’t met one rude person here. everyone is very nice and the service is great! room service is a little cold when u get it but that depends on what floor your on. this place is good for a family vacation and just for a couples vacation too. all the food is free!
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Date of stay: June 2022Trip type: Traveled
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Jasmine B wrote a review Yesterday
1 contribution
Excellent service had a wonderful time and the staff were very sweet and fun!! There is always something to do here. Highly recommend coming with family and friends for a good get away vacation. Amazing!!
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Date of stay: June 2022Trip type: Traveled
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Jason R wrote a review Jun 23
1 contribution
Gonzalo, Romano, all the staff are absolutely amazing!! Trip was elevated because of their high energy and sociability. Our trip wouldn’t have been the same without all of them making it a wonderful experience!!!
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Date of stay: June 2022Trip type: Traveled
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Response from Cristina Esquivel, Atención al huésped/Recepción at Dreams Aventuras Riviera Maya
Responded yesterday
Hello jasonrV1536WI, Thank you for your kind comments. Be sure that we will share your words with the Entertainment team. They will be happy and motivated with this review. We are glad you enjoiyed your stay at Dreams Aventuras Riviera Maya. It will be an honor to host you again in a near future.
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Michelle S wrote a review Jun 23
3 contributions
I got married her June 17, 2022. Almost one week later and I'm still struggling to find the right words that truly capture our special day. I worked with Angie for the majority of the planning and she provided me with all the info and helped me build my dream wedding. You send them pictures of what you want and she add it's to your template. Reminder, this is a destination wedding so you often don't start planning until about 3 months before your wedding date...which is typical for destination weddings. My advice to you is plan what you can ahead of time (dress, bridesmaids, welcome bag, itinerary, resort info, etc,) so you are ready to go all in once the planning begins. Itzel and Lourdes worked with me a month prior to my date and we're my onsite coordinators. They were truly incredible did everything to continue to make my dream wedding more than I could have asked for. I can't even count how many times I texted with itzel due to forecasted weather. She was so responsive and did everything she could to make my day perfect. Now to the wedding day, it was beyond what I could have ever imagined. I still feel at a loss for words. The entire week I felt celebrated by the wedding department and the staff at this resort. They all knew my name and did all they could to accommodate me. The MC was wild and incredible. My wedding was beautiful and so fun. I hope one day I can put into more words just how incredible my wedding experience was. Oh and they left rose petals all over our rooms he night of our wedding 🥰 I highly recommend having your wedding here. The wedding team truly made me wedding my once in a lifetime and helped give us the best memories.
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Date of stay: June 2022Trip type: Traveled
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Response from Cristina Esquivel, Atención al huésped/Recepción at Dreams Aventuras Riviera Maya
Responded yesterday
Hello michellesN740SO, Thank you very much for sharing your experience at Dreams Aventuras Riviera Maya, but moreover for let us be part of such a special celebration. All the staff is dedicated to give you the best service and memories for life. Our wedding team give the heart in every celebration for you to live the wedding of your dreams. It will be an honor to host you again in a near future.
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Tonette T wrote a review Jun 23
1 contribution
I had a travel agent that planed our 20th wedding Renewal Celebration. We had prepared for approximately 45 guest in which we had a total of 43 that attended. The travel agent was able to prepare the group of rooms for them guest however we were informed by out TA that the planning of the wedding would begin in January 2022. There were numerous emails sent between the TA and Angela from Dreams however it was nothing EVER solidified with finalizing our contract until my Husband and I reached out to the Weddings Dept ourselves and at that point it was the end of March. Upon arriving at the Resort the staff was Extremely nice and Very welcoming. It was such a pleasant experience. My Wedding Coordinator Lourdess was ABSOLUTELY AMAZING!!!! She deserves a Promotion!!! She was so helpful and she stuck with me and assisted the party that EVERYONE was so appreciative of Her willingness to make our day ABSOLUTELY AMAZING!!! KUDOS TO LOURDESS! We were unaware that the Resort was under construction but the time that we shared with our family Was our focus! Thank you Dreams for your Hospitality!!!
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: This resort is on a smaller scale.
See more room tips
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Response from Cristina Esquivel, Atención al huésped/Recepción at Dreams Aventuras Riviera Maya
Responded yesterday
Hello tonettet2016, Thank you for sharing your comments with us. Our wedding coordinators are true assets of our team, and we are glad that they gave a special touch to your wonderful celebration. All the staff is dedicated to give you the best service and memories for life. It will be an honor to host you again in a near future.
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Kyle H wrote a review Jun 23
1 contribution
Great service, all the workers are very engaging and friendly. Made sure everyone had something to do and had a lot of fun. Lots of events around like a family center with games, beach activities, tours, etc.
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Date of stay: June 2022Trip type: Traveled
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Response from Cristina Esquivel, Atención al huésped/Recepción at Dreams Aventuras Riviera Maya
Responded yesterday
Hello kylehB4125IH, We are grateful for your kind words. All the staff is committed to give the best service to create memories for life, we are delighted you enjoyed your stay at Dreams Aventuras Riviera Maya. It will be an honor to host you again.
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Christy C wrote a review Jun 23
1 contribution
My kids absolutely loved everyone at the adventurers club! The staff is wonderful! My kids never wanted to leave and enjoyed all the fun activities they had for them there. I would recommend to anyone!
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Date of stay: June 2022Trip type: Traveled
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Response from Cristina Esquivel, Atención al huésped/Recepción at Dreams Aventuras Riviera Maya
Responded yesterday
Hello ChristyC_13, We appreciate you have taken the time to share such an enthusiastic review about your recent stay to Dreams Aventuras Riviera Maya. We are overjoyed to read that you’ve enjoyed your stay, specially the Explorer´s Club. Please be sure that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests. We thank you on behalf of our team and Management. We sincerely hope we can have the honor of being your hosts in not too distant future.
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Gerald Barcelo wrote a review Jun 23
1 contribution
This has been by far the best vacation to Riviera Maya and the staff could not have been any better the food was great and i spent an amazing time here.Then the activities with the animals and wild life in Dolphin Experience was great too. 10/10 must visit.
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Date of stay: June 2022Trip type: Traveled
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Response from Cristina Esquivel, Atención al huésped/Recepción at Dreams Aventuras Riviera Maya
Responded 2 days ago
Hello geraldb2007, It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain the best service standards. Your feedback has been shared to the team as a motivation to keep up our work. We look forward to welcoming you back in a not too distant future.
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PRICE RANGE
$210 - $378 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams puerto aventuras hotel puerto aventuras, dreams hotel puerto aventuras, dreams resort puerto aventuras, sunscape puerto aventuras riviera, sunscape puerto adventuras
FORMERLY KNOWN AS
Dreams Puerto Aventuras Resort & Spa All Inclusive
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
305
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Frequently Asked Questions about Dreams Aventuras Riviera Maya
Which popular attractions are close to Dreams Aventuras Riviera Maya?
Nearby attractions include Escapology Riviera Maya (0.5 miles), Puerto Aventuras Marina (0.3 miles), and TAO Wellness Center (0.7 miles).
What are some of the property amenities at Dreams Aventuras Riviera Maya?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Dreams Aventuras Riviera Maya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Aventuras Riviera Maya?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Aventuras Riviera Maya?
Yes, free parking is available to guests.
What are some restaurants close to Dreams Aventuras Riviera Maya?
Conveniently located restaurants include Jessie Gelato, 081, and Aventura Gelato.
Are there opportunities to exercise at Dreams Aventuras Riviera Maya?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Dreams Aventuras Riviera Maya have airport transportation?
Yes, Dreams Aventuras Riviera Maya offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Dreams Aventuras Riviera Maya located near the city center?
Yes, it is 0.6 miles away from the center of Puerto Aventuras.
Are any cleaning services offered at Dreams Aventuras Riviera Maya?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Aventuras Riviera Maya offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.