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Carretera Chetumal Pto Juarez Km 266.3, Puerto Aventuras 77750 Mexico
Lowest prices for your stay
Hotel direct offer!EXTRA 10% OFF
Expedia.com
$227
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Barcelo.com
$164
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Priceline
$228
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Booking.com$228
Travelocity$227
Destinia.com$262
View all 22 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (5645)
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Panoramas (84)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barceló Maya Caribe
Updated 10/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 19 in Puerto Aventuras
Location
4.4
Cleanliness
4.4
Service
4.3
Value
4.1
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Game room
Snorkeling
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:EXTRA 5% OFF
8901Reviews782Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Lamar B wrote a review Yesterday
Houston, Texas2 contributions
Great experience at Strikers. Eduardo, Evelin, Pedro Jessi Diana and Dani had great advice on activities for our kids. They really enjoyed bowling and when we wanted additionally time to hangout with the adults they suggested keeping them busy with XBox. We definitely needed that little break from a full day of trying to keep the kids entertained.
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Date of stay: May 2022Trip type: Traveled
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Annie P wrote a review Aug 2021
South Jordan, Utah12 contributions9 helpful votes
Hotel's Favorite
Sailing with Carlos We had a great little ride with Carlos on the sailboats at Barcelo. It’s a free activity that you can sign up for in the morning. The water and wind were perfect. He taught us how the sail boat works and let my husband try it out.
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Date of stay: August 2021Trip type: Traveled
Room Tip: Sign up first thing in the morning
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1 Helpful vote
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Response from Ángel Cruz, Director General at Barceló Maya Caribe
Responded Aug 10, 2021
Dear anniep868, We would like to thank you for the lovely review you shared following your recent visit to our Barceló Maya Caribe and are delighted to read that we were able to match your holiday expectations. The Management
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Tara R wrote a review May 24
6 contributions
+1
Went for a weekend getaway with friends. The staff, the service, grounds, stores, food, pools, beaches- excellent. This resort would get more stars if it wasn’t for this next bit: The alcohol … fake sugar sweetened.. all of it. Unless you are strictly a beer or wine person, steer clear. We could not find a single drink that didn’t have aspartame flavor in it (even the plain apple juice in the mini bar had it!!). We tried everything from margaritas, mojitos, tequila sunrise, piña coladas… even plain vodka cranberry and the mimosas were awful from the fake sweetener. We went for a short trip away from the kids and couldn’t even get a drink we liked- so disappointing. If the alcohol isn’t a major factor for you, by all means try this resort. There is a lot to do for families, the staff is so nice, and the grounds are gorgeous.
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Date of stay: May 2022Trip type: Traveled
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Response from Ángel Cruz, Director General at Barceló Maya Caribe
Responded 3 days ago
Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay about the alcohol quality, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.
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Makayla M wrote a review May 24
1 contribution
Eduardo….thank you so much for all the Hospitality and taking care of our family. you went above and beyond! He took the time to make sure our family was taken care of. I would highly recommend him!….
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Date of stay: May 2022Trip type: Traveled
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Response from Ángel Cruz, Director General at Barceló Maya Caribe
Responded 3 days ago
Thank you for such a wonderful review and for sharing your experiences with the TripAdvisor community. I’m sure your review will help many with future vacation choices.
Read more
Van L wrote a review May 24
1 contribution
the boat ride that Carlos Chan sailed was a blast!! i had so much fun with my little sister and mom, if i could i would go again!! our driver was experienced and could sail really well, even when there was a big wave we were able to ride it successfully! i highly recommend going when there’s lots of waves, it makes the experience way more fun and memorable!
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Date of stay: May 2022Trip type: Traveled
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Response from Ángel Cruz, Director General at Barceló Maya Caribe
Responded 4 days ago
Thank you for such a wonderful review and for sharing your experiences with the TripAdvisor community. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that Barceló Maya Caribe will be your preferred resort for your next visit to the Riviera Maya and Mexico.
Read more
Наталья А wrote a review May 23
1 contribution
I was at Lulu's! He is a wonderful professional in his field. Absolutely loved her massage and scrub. Lulu did a 50 min massage and full body scrub. She gave me strength and a lot of energy, my bones stopped hurting.
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Date of stay: May 2022Trip type: Traveled
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Response from Ángel Cruz, Director General at Barceló Maya Caribe
Responded 5 days ago
Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Thank you for such a wonderful review and for sharing your experiences with the TripAdvisor community. I’m sure your review will help many with future vacation choices.
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Viraj P wrote a review May 23
2 contributions
This place is very odd with all of it’s “rules”. We went to captain Morgan restaurant with a group of 8 and they wouldn’t let us combine tables. It’s a buffet restaurant that has some combined tables. Very weird. We had a person in our group that was given a pink band at check-in incorrectly - she is 20. Didn’t think anything of it until we walked into the spa and they made a HUGE deal about it. Apparently the pink band means that you’re under 18. They wouldn’t let us continue with our service until they double checked the copy of her passport they had on file. This took 20 minutes before it was sorted out. And the cherry on top - when we were leaving they wouldn’t let us leave without giving them the room keys back. These are magnetic strip keys. Not even RFID. No other hotel I have ever been has required that. Service definitely is not their priority. These “rules” are. I would avoid this place.
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Date of stay: May 2022Trip type: Traveled
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Response from Ángel Cruz, Director General at Barceló Maya Caribe
Responded 5 days ago
We are sorry that your experience has not been the best in our hotel and that it does not coincide with the majority of the guests who visit us. Every hotel or institution has rules that must be followed. We assure you that we are focused on customer services and your Patel wedding group had a good experience at the hotel. We sincerely apologize and hope you visit us again in the future.
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Isabella Victor... C wrote a review May 22
1 contribution
I was in Barcelo Maya Resort for my cousin wedding and I really appreciate the kindness of the U Spa stylist girls. Arianne Wong, the concierge,was very friendly and helpful. Thank you so much for make this day amazing for my family and me!!
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Date of stay: May 2022Trip type: Traveled
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Response from Ángel Cruz, Director General at Barceló Maya Caribe
Responded 5 days ago
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
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Vicente F wrote a review May 22
United States1 contribution
I came from California with my family and our kids wanted to skate ...they didn't know how but diana was very patient and helpful ..a very kind soul...we will definitely come back to barcelo it was just an amazing experience
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Date of stay: May 2022Trip type: Traveled
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Response from Ángel Cruz, Director General at Barceló Maya Caribe
Responded 6 days ago
Dear. We thank you very much for sharing your opinion about our services at the Barceló Maya Caribe Hotel, it is always very motivating when customers congratulate the staff for their attention and service. We are ready to serve you in the future and we hope that you will return to our facilities soon.
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Anna S wrote a review May 21
2 contributions
Super service… very friendly staff ….. buffet has lots of great food to choose from.. all delicious!! Pina Colada’s hit the spot!! Jorge, Ricardo and Victor were our waiters and were very attentive and friendly!!
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Date of stay: May 2022Trip type: Traveled
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Response from Ángel Cruz, Director General at Barceló Maya Caribe
Responded 6 days ago
Thank you for such a wonderful review and for sharing your experiences with the TripAdvisor community. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that Barceló Maya Caribe will be your preferred resort for your next visit to the Riviera Maya and Mexico.
Read more
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PRICE RANGE
$216 - $326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo maya caribe hotel puerto aventuras, barcelo puerto aventuras, barcelo hotel puerto aventuras, barcelo maya caribe beach
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
414
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Frequently Asked Questions about Barceló Maya Caribe
Which popular attractions are close to Barceló Maya Caribe?
Nearby attractions include Escapology Riviera Maya (2.2 miles), Chikin Ha (1.3 miles), and Cenote Cristalino (0.4 miles).
What are some of the property amenities at Barceló Maya Caribe?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Barceló Maya Caribe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barceló Maya Caribe?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Barceló Maya Caribe?
Yes, free parking is available to guests.
What are some restaurants close to Barceló Maya Caribe?
Conveniently located restaurants include Jessie Gelato, CHIC CABARET & RESTAURANT, and 081.
Are there opportunities to exercise at Barceló Maya Caribe?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Barceló Maya Caribe?
Yes, dry cleaning and laundry service are offered to guests.
Does Barceló Maya Caribe offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Barceló Maya Caribe?
The staff speaks multiple languages, including English and Spanish.
Does Barceló Maya Caribe have any great views?
Yes, guests often enjoy the harbor view available here.