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Barcelo Maya Caribe

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2,824 Reviews from our TripAdvisor Community

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Showing 1,395: English reviews
Montreal, Canada
Reviewed 2 days ago NEW

Hola todos, I went at this hotel in march 2015, I returned in January 2016, en December 2016 and I am returning next week on the 30th of January 2017. My room always been in the Maya Beach but always ate at the buffet Caribe. It is excelente food and the service always been excellent too. I would like to...

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Helpful?
1Thank Martine L
Reviewed 3 days ago NEW

We enjoyed our time spent at Maya Caribe. The grounds were well maintained and we love the location being on the far end with less traffic than the sister resorts. The beach was the longest and sandiest on Caribe grounds as well. We loved that we could access the other Resorts with the exception of the Premier Resort on the...

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3Thank Jaycee G
Novi Sad, Serbia
Reviewed 3 days ago NEW

When you say you know how people in Mexico are friendly and how the water color is phenomenal, you DON'T! Barcelo offered us a vacation of our lifetime. Excellent food, long palm beach, drinks, you name it. Our room was satisfactory (could be better) and an entire complex is awesome. There are lots of activities for everybody, aerobics, pool exercises,...

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1Thank Bojan K
Thunder Bay, Ontario, Canada
Reviewed 5 days ago NEW

Room was very satisfactory, clean and comfortable. Enjoyed the balcony each evening. Grounds are beautifully kept, facilities are great. Can't imagine anyone could want more than what's available at this (these) resorts since you have use of the whole place. Beach is best at Caribe and Beaches end of the bay, Palace for the view. Never a shortage of chairs...

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3Thank Bruce L
Reviewed 5 days ago NEWvia mobile

I made my family's reservation directly through the hotel and I was not advised that we could only have 2 a la carte dinners out of the 4 nights we were staying. I only found this out when I got to the hotel. On top of that we could not get reservations at the restaurants we wanted and actually had...

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2Thank Kikiiiiiiii
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Kikiiiiiiii, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your preference, and would like to address your concerns as quickly as posible. We will inform to our Call Center that clients must receive the information about a la carte restaurant. Anyway if you check our website page, you...

Kentucky
Reviewed 5 days ago NEWvia mobile

We checked in today 1/18/17 with the Crash My Playa group. The restaurants were NOT PREPARED. We ate dinner tonight 1/18/17 in the main restaurant at Caribe and for about 2 hours the line was backed up with between 15-22 people waiting to get a piece of chicken or steak cooked. Another end of the buffet they were waiting about...

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1Thank miketetterton
richmond, va
Reviewed 5 days ago NEWvia mobile

I've never been to an all inclusive resort and this experience has truly left me speechless. The grounds are impeccable and the staff are working hard 24 hours a day to keep it that way! Waiters on the beach bringing delicious cocktails and cervesas, bars and restaurants open all day longs....incredible experience and I am definitely planning my next vacation...

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2Thank robbinaj
Ardrossan, Alberta, Canada
Reviewed 6 days ago NEW

This is the 3rd time we have stayed at this resort. The service is excellent! We had a couple issues there and they promptly came out and dealt with it. The beach is nice. Rooms are close to the beach. Resort is clean. The only complaints I have is no waiter on the beach for drinks however the pool bars...

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6Thank Paula O
Portland, Oregon
Reviewed 6 days ago NEW

This was my 7th trip to a Barcelo property. We are club members which means we get ocean front rooms. I'm only saying this so that you will know how to judge what I'm writing. In the past we have always stayed at the Barcelo Palace. The Caribe is a much smaller property, and doesn't have the commanding views of...

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6Thank JasperMarks
Boca Raton, Florida
Reviewed 1 week ago NEWvia mobile

I just returned from a 5 night stay at the Barcelo. I was there for a concert. From the minute we were picked up until the moment I left I have to say the service was absolutely amazing. These people will bend over backwards to get you anything you want, whenever you want it. I'm not an all inclusive kinda...

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Thank kava-kauboi
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Amenities

Highlights
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Barcelo Maya Caribe

Address: Carretera Chetumal-Puerto Juarez Km. 266.3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $239 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Caribe 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Barcelo Maya Caribe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Caribe Beach
Barcelo Maya Caribe Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#6 Romantic Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
#11 Luxury Hotel in Puerto Aventuras
#11 Spa Hotel in Puerto Aventuras
#12 On the Beach Hotel in Puerto Aventuras
#12 Top resorts Hotel in Puerto Aventuras
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Questions & Answers

Here's what travelers have asked, with answers from Barcelo Maya Caribe staff and other travelers.
286 questions
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Questions? Get answers from Barcelo Maya Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They have been remodeling the resorts, so when checking in make sure you have a remodeled room.”
 of 5 bubbles 266jayceeg, 3 days ago | Read review
“Don't pick luxury rooms closest to the see, it's not worth it and they are on ground floor.”
 of 5 bubbles bojank351, 3 days ago | Read review
“Bottom floor”
 of 5 bubbles susiekuhne, 2 weeks ago | Read review
“Go for Platinum if you can afford”
 of 5 bubbles guymichaud, 2 weeks ago | Read review
“Only prestige rooms are newer.”
 of 5 bubbles tblexi, 2 weeks ago | Read review
5 of 5
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