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Carretera Chetumal Puerto Juarez km 266.3, Puerto Aventuras 77750 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (5278)
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Panoramas (84)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo Maya Caribe
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 20 hotels in Puerto Aventuras
Location
Cleanliness
Service
Value
Travelers' Choice
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Game room
Snorkeling
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Russian, Spanish
Hotel links
Special Offer:Additional 5% off
8414Reviews732Q+A100Room tips
Traveler rating
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Popular mentions
Chad B wrote a review Sep 20
Springfield, Missouri1 contribution
This review is for the Surf and Ride. We're staying at the adults only. Booking was easy and went straight to our room charge. Credit card was an option as well. Fernando was an incredible teacher. In less than an hour, he had two 40 year olds feeling confident on the surf boards. A very fun hour that went by way too quickly. Gracias!
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Date of stay: September 2021Trip type: Traveled as a couple
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theWFamilyBillericay wrote a review Aug 2021
billericay8 contributions5 helpful votes
Hotel's Favorite
We were booked to stay in Maya Beach but were put in Caribe instead - think it was to spread people out during Covid. Lovely hotel - rooms are all close to both the pool and buffet restaurant. The staff are all very friendly - we had a lovely lady serving us with drinks round the pool so look out for Irene Sanchez she couldn't do enough for us - kept us well hydrated! and was very friendly The evening buffet was varied every night and had something for everyone - even fussy eaters. The staff wore masks at all times (the same can't be said for all guests though!) the resort felt very Covid safe. Lateral flow tests are arranged onsite for fit to fly requirements Would definitely recommend
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Date of stay: August 2021
1 Helpful vote
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Response from Ángel Cruz, Director General at Barcelo Maya Caribe
Responded Aug 8, 2021
Dear traveler, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Maya Caribe hotel with us. The Management.
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Wilma M wrote a review Sep 19
3 contributions1 helpful vote
#BuffetCaribe is has great food and the staff is excellent! #GuillermoHernandez #JoseAlfaro are the BEST!!!!!!! Vegetarian options are available too! Frozen yogurt with fruit toppings or in a cone! They even have delicious drinks. #love
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Date of stay: September 2021Trip type: Traveled with friends
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unvldclaudia wrote a review Sep 14
College Station, Texas1 contribution
Excellent resort. Can't say enough wonderful things about it. Great value. Something for everyone- families, couples. Extremely well maintained property. Gourmet restaurants with great food (reservations required except for buffet). Entertainment first rate with live band and talented performers. Dolphin experience on site. Beautiful beach with swimming. Resort is large but provides free transportation around premises. Staff is warm, wonderful. They went out of their way to surprise us with champagne and cakes for both my birthday and anniversary celebration! Highly recommend choosing a "Preferred" room reservation. The extra perks are worth every penny. We can't wait to go back.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Kyle B wrote a review Sep 12
1 contribution
They were amazing, service was awesome, helped us really enjoy our last night in mexico. Thank you for all your help and service we really did appreciate it!! Hopefully we can come back and enjoy this great service again
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Date of stay: September 2021Trip type: Traveled as a couple
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PRICE RANGE
$175 - $448 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo maya caribe hotel puerto aventuras, barcelo puerto aventuras, barcelo hotel puerto aventuras, barcelo maya caribe beach
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
414
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Frequently Asked Questions about Barcelo Maya Caribe
Which popular attractions are close to Barcelo Maya Caribe?
Nearby attractions include Chikin Ha (1.3 miles), Cenote Cristalino (0.4 miles), and Cenote Azul (0.6 miles).
What are some of the property amenities at Barcelo Maya Caribe?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Barcelo Maya Caribe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Maya Caribe?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Barcelo Maya Caribe?
Yes, free parking is available to guests.
What are some restaurants close to Barcelo Maya Caribe?
Conveniently located restaurants include Jessie Gelato, Girafe, and CHIC CABARET & RESTAURANT.
Are there opportunities to exercise at Barcelo Maya Caribe?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Barcelo Maya Caribe?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Maya Caribe offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Barcelo Maya Caribe?
The staff speaks multiple languages, including English, Spanish, and Russian.
Does Barcelo Maya Caribe have any great views?
Yes, guests often enjoy the harbor view available here.