We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo Maya Caribe

Visit hotel website
Carretera Chetumal-Puerto Juarez Km. 266.3, Puerto Aventuras 77750, Mexico
Traveler (4192)
360
Panoramas (84)
Video

About

Location
Cleanliness
Service
Value
Property amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Spa
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Tennis Court
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Harbor View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:30% off
Hotel deals

Location

Contact
Carretera Chetumal-Puerto Juarez Km. 266.3, Puerto Aventuras 77750 Mexico
Name/address in local language
See all nearby hotels
5,772Reviews
4,684Photos
582Q+A
100Room tips
Traveler rating
  • 3,953
  • 1,102
  • 389
  • 182
  • 147
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
We had an amazing stay at the Caribe. We found the staff right from check in to check out wonderful! The service was exceptional in every department. The beaches were stunning - I loved the fact that there was always chairs available on the ocean or at the pool and all were
Read more
Hotel's Favorite
This is a shorter review since we are repeat guests. We use a private transfer from the airport - Canada Transfers. It’s a fabulous service; faster and efficient. Check-in with Jasmin Landa went well; she is quite pleasant. Our room was close to the beach on the second floor.
Read more
Response from DirectorBeachCaribe, Gerente at Barcelo Maya Caribe
Responded Dec 31, 2018
Dear DPHMontreal First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation spot and the comments you kindly share with us, we are happy that you can enjoy the property and the service, I can inform you that all guest comments are very important for us, since they show us our strengths and areas of opportunity. In addition, we thank you for your wonderful comments about the service received, which have been shared with the entire team. It is always a great source of motivation for our staff to hear that our clients appreciate their services and attention in such a detailed way. We are very happy that our main goal of creating unforgettable experiences has been achieved. and we appreciate the fact that you are sharing your good experience with family and friends, we will be happy to welcome you all. We will be happy to serve you again in the future. It will be a pleasure to welcome you again. Best regards. Management.
Read more
Stayed at this resort for the second time and booked our family dinner of 9 at the La Fuente Spanish restaurante and it was great! Our server, Esmeralda Chan was so attentive, friendly and had a wonderful sense of humour with the us and the kids. Overall great experience and
Read more
so far we have not found better balanced resort (Barceló Maya Grand): between value, quality, and experience. We already booked to come back in June. and I am sure we will be coming back years to come.
Read more
Review collected in partnership with Barcelo Hotels & Resorts
This is our second year for the Dave and Tim Concert on the beach and the quality of service has declined dramatically from the preceding year. Fridge and glassware not replenished each day. Bar service has really curbed the alcohol flow. Weak drinks. Had to beg for bartenders
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Previous
Album Categories
All photosTravelerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorBarcelo Maya Caribe
The Superior Standard Double Swim Up at the Barcelo Maya Caribe
Professional photo exclusively commissioned by TripAdvisorBarcelo Maya Caribe
The Superior Standard Double Swim Up at the Barcelo Maya Caribe
Professional photo exclusively commissioned by TripAdvisorBarcelo Maya Caribe
The Deluxe Suite Swim Up at the Barcelo Maya Caribe
Junior ocean front swim up
Edificio Habitaciones
PreviousNext
12345674
I don’t believe so. Unless you are staying at the palace, you do not have access to the palace resort.
0 votes
It depends. Did you book hotel and flights separately or through a package through and operator (such as Air Transat, Westjet vacations, Sunwing, Thomas Cook....)? If you booked everything separately, you will likely have to organize your own transportation to the resort.
1 vote
Show all answers
Hello, women are allowed to wear nice shorts w a nice top. Some restaurants do have diff requirements so bring a dress just to be safe. Enjoy your time there, you'll love it!
1 vote
Show all answers
They are very similar! One can use any of the facilities regardless of where you are staying except the Palace!
1 vote
Show all answers
PreviousNext
123456117
"rooms facing centre courtyard and/or bar area are noisy and music starts up really early in the a.m."
"TULUM if you are adults with no kids"
"The Sayil building is a great location to stay at. We stayed on the second floor closer to the pool. Good shows in the theater every night."
"I think building 4, Labna was a good spot, not too close to the theatre but close enough to the pool and beach."
"Best Beach Side- Caribe- hands down!"
PreviousNext
12345620
PRICE RANGE
$206 - $552 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo maya caribe hotel puerto aventurasbarcelo puerto aventurasbarcelo hotel puerto aventurasbarcelo maya caribe beach
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
414
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing