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Hotel Barcelo Maya Beach

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7,692 Reviews from our TripAdvisor Community

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Showing 4,273: English reviews
Baltimore, Maryland
Reviewed December 5, 2003

My fiance' and I went to the Barcelo ... November 23 - 30, 2003. We are planning to get married there in April. We absolutely loved the resort. We were in building 4. Standard room. Very large. Maid did a wonderful job. I did tip her a couple of dollars a day. Bed was turned down with chocolates one night,...

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Helpful?
4Thank Larrycarla0528
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

A TripAdvisor Member
Brooklyn, NY
1 review
5 helpful votes
Reviewed December 3, 2003

DISGUSTED!!! The facility is designed as five-star hotel, but service you get as in two-star motel near busy road. Stayed here Nov. 23 Dec. 1 2003 with my wife, two kids and four more families of our friends. FOOD: You get the coupons for the two ala carte restaurants when you arrive and you have to book your reservations for...

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Helpful?
5Thank A TripAdvisor Member
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

A TripAdvisor Member
2 reviews
10 helpful votes
Reviewed December 1, 2003

The person below me is either nuts or else only stays at the Four Seasons.Us: 32 and 33 years old, professional couple (three kids under six, they were left at home with relatives) . Third time all inclusive, Melia and Club Viva Vallarta, both in Puerto Vallarta in 2001. We travelled with our best friends 35 and 32. This is...

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Helpful?
3Thank A TripAdvisor Member
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

A TripAdvisor Member
Fair Lawn, NJ
1 review
4 helpful votes
Reviewed November 30, 2003

Just got back (11/30/03) from Barcelo.I was with group of 30. 15 of them got problems with their stomach on the 3rd, 4th and 5th days.I had it the worth. Spasmatic pain, diarea, could not eat anything for 2-3 days ...etc.Food is average and tasteless. Drinks are cheap and not to many to chose from. But on top of this...

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Helpful?
4Thank A TripAdvisor Member
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

A TripAdvisor Member
brussels /belgium
1 review
Reviewed November 29, 2003

november 30.11.2003+ everything was more than expected. snorkling snorkle, very good : saw turtles, octopus, napoleon fish, ray-fishes.. . worth to go back regards leon /brussels/belgium

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Helpful?
Thank A TripAdvisor Member
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

A TripAdvisor Member
Greenville, SC
1 review
7 helpful votes
Reviewed November 21, 2003

We just returned Sat. Nov. 15th after staying 2 weeks at the Barcelo Maya Resort. I picked this resort after reading many reviews on many resorts on trip advisor. I was not disappointed, it was even better than described, the beach alone was worth going. We were married on the beach at sunset, I highly recommend this resort for this...

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Helpful?
7Thank A TripAdvisor Member
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

Hamilton, Canada
Reviewed November 14, 2003

Last March I visited the Barcelo Maya Beach Resort in the Mexican Riveria, near Playa del Carmen. I was there as part of an extended family group of fifteen people. The resort is on one of the most beautiful beaches I have ever seen, and we were all looking forward to a great time. After a few days, however, members...

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Helpful?
10Thank SJM905
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

ON, Canada
Reviewed November 8, 2003

My husband and I just got back yesterday from a weeks vacation at the Barcelo Maya Beach resort. (We are in our late 20's) We had a fabulous time. The resort was very well maintained, we did not experience any problems with bugs. All staff were very friendly and check-in went quickly. We arrived at 11:00am and got our room...

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Helpful?
12Thank Mango1
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

Toronto
Reviewed November 7, 2003

My husband and I were at the barcelo maya in Aug 2003 for our honeymoon...it was truly beautiful there, the beach was amazing the white soft sand and palms and the ocean was so nice, the entire atmosphere there was a different world totally...the food was good the people very friendly..in fact...we loved it so much we want to move...

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Helpful?
1Thank tiggerpurrrz
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

Wisconsin
Reviewed November 6, 2003

We just got back from the Barcelo and absolutly loved it, the staff was great, the grounds were beautiful and the beach words can not describe. The snorkeling was absolutly fabulous, we could not believe all the fish we saw so close to the beach. We will certainly be back.

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Helpful?
Thank Brian Glen L
DirectorBeachCaribe, Gerente at Hotel Barcelo Maya Beach, responded to this review

Dear guest, Many thanks for your contact and your comments regarding your experience at Hotel Barceló Maya Beach. We have been working to improve our services by making new renovations: New lobby, new buffet and restaurants, new Club Premium lounge and Club Premium rooms, we have built more a la carte restaurants like Mexico Lindo, La Fuente, Tokyo and Trattoria....

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $212 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Hotel Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Barcelo Maya Beach staff and other travelers.
646 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you can get priveldge as it allows you that extra...Always go with Deluxe”
 of 5 bubbles 928barbier, 4 days ago | Read review
“The Beach and Caribe sections have renovated rooms”
 of 5 bubbles WavesnSand79, 6 days ago | Read review
“Rooms in the caribe section were very loud until 3 AM.”
 of 5 bubbles dottien774, 6 days ago | Read review
“best beaches, rooms are quite.”
 of 5 bubbles 528marcelam, 1 week ago | Read review
“This was our first time to this all inclusive resort. Our room was located on the second floor of tropical hotel. It was clean and quiet.”
 of 5 bubbles fish22017, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question