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Hotel Barcelo Maya Beach

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1 room 2 adults 0 children
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Hotel Barcelo Maya Beach
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7,771 Reviews from our TripAdvisor Community

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Showing 4,321: English reviews
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The Villages, Florida
Reviewed yesterday NEW

Barcelo Maya Beach is one of five adjacent resorts on a beautiful stretch of crescent beach. Our accommodations were very nice. King size bed, a couch, sitting area and desk. The grounds are immaculate but the entire facility is huge. A double decker bus acts as a shuttle between the various sections. Plenty of pools, even a dedicated lap pool....

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Helpful?
Thank Ken L
Vancouver, Canada
Reviewed 2 days ago NEW

Well like most of the comments the check in needs to be addressed. Im not sure how a resort can see on tripadvisor many times that the check in is an issue and not do anything about it. We were lucky and got to the front of the line before the crowd got there but still took us over an...

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Thank NWcanada
Montreal, Canada
Reviewed 2 days ago NEW

Just returned from the Barcelo Maya Beach Hotel. I cannot speak highly enough on this resort. I will begin with the reception. Could improve (very slow service) not enough staff to accommodate the arrival of people. Resort: Extremely clean Room: Needs to be updated but very clean. Excellent mattress and pillows. Foods: Lots of food choice at the buffet. Excellent...

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Thank ToniB18
Hamilton, Canada
Reviewed 5 days ago NEWvia mobile

My husband and I stayed at Barcelo 14yrs ago for our honeymoon and returned with our children for a family vacation. We were well aware of the additions to the resort and had a great time, however there were some issues. ROOM: We stayed in the Tulum building on the main floor. The room was basic and clean. The negative...

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Thank Apalla
Reviewed 5 days ago NEWvia mobile

This is by far the worst place i ever stayed. My vacation was bad already when my check in last 2:50 min., that's absolutely ridiculous!!! Nobody knows what they are doing! Extremely disorganized! I felt like the workers were on vacation not us! I was given the wrong room and they only switched two days later; and I had to...

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2Thank Brandelly
Reviewed 6 days ago NEW

The whole resort - staff, amenities, beach, food service was excellent. We came as a larger family group with a wide variety of ages. There was lots of activities for everyone from young kids who went to the Kid' Club, the Mall and Spa for the teens with the free wifi. The pools were great, beach was lovely and always...

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2Thank Susanne F
Syracuse, New York
Reviewed 6 days ago NEW

Room was nice, upgraded to junior suite. It was very loud at night, with linen trucks coming and going several times each night between 1-6am and linen carts rumbling past the room. I asked for a fan to block the noise so I could sleep, but they had none. There was also a squatter who had gained access to the...

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2Thank Sarah M
New York City, New York
Reviewed 1 week ago NEW

From the first lunch buffet we had to to the last day at the resort, I would say it was one of the worst accommodations we've been in a long time! After hearing some mixed reviews of this property, my family and I decided to give it a try. The lunch buffets were by far the worst I've seen, the...

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1Thank EYfromNY
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear EYfromNY We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns...

Reviewed 1 week ago NEWvia mobile

Hi everyone. Will try and make this as brief as possible. Specially those that will be traveling with children. Do you like a quick check in, not 3 hrs.? Do you like to be transferred on your first attempt to reach a manager, not 10 different times? Would you want to stay 8n the room you booked, not one that...

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Thank Robert D
Oakville, Canada
Reviewed 1 week ago

The staff you meet and the service you receive on a vacation can often be the most long-lasting memories of the trip for us. From our arrival to departure at the Barceló Maya Beach to stay in their Colonial resort, we met some great staff who we'd like to recognize. All were responsive, appreciative and very interested in making our...

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2Thank BNandBN-Oakville
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $198 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Hotel Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Barcelo Maya Beach staff and other travelers.
689 questions
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1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upgrade, you will not be disappointed”
tleblanc64, 1 week ago | Read review
“I always prefer the third floor, privacy and a view, and usually quiet.”
beachcomberdixie, 1 week ago | Read review
“Rooms 2000 and up are quieter”
jorgetS1147TO, 1 week ago | Read review
“Spend the extra for Premium level. The extras are worth it and the rooms are beautiful and recently totally renovated.”
Caribe-Harlequin46, 1 week ago | Read review
“The central areas are the Caribe and the Colonial. The Tropical and Maya are further out, but Maya has the prettiest beach.”
963evelyng, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question