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Hotel Barcelo Maya Beach

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Hotel Barcelo Maya Beach
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7,699 Reviews from our TripAdvisor Community

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Showing 4,273: English reviews
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Reviewed yesterday NEWvia mobile

Staff don't speak English, a guy tried to kiss my wife security did nothing .30 Kids running at night, security does nothing. Night club out side take the buss 20 mints. Restaurant s a La card at night and they are not good. Room service zero . Rude staff no englisa senior . Pay a bit more go club Med....

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Thank Gaby H
Reviewed yesterday NEW

Just got back from our spring break vacation to Mexico. This was our second trip to this part of Mexico and we were very pleased once again. Stayed for the first time at the Barceló Maya Beach Resort and really enjoyed it. Property has plenty of room on the beaches, pools and restaurants. We chose this property because of the...

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Thank Mike F
Montreal
Reviewed 4 days ago NEWvia mobile

I attended this resort this past March with 700 other delegates at a conference. The staff and facilities were fantastic as was the weather. This is an all inclusive resort which offers excellent meeting facilities, a number of dining options married with a beautiful beach and pool set up. It all made for a very pleasant and instructive conference. This...

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Thank Yvan H
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Mr Yvan H thank you very much for your great comments, it was a great pleasure to read them and knowing that you have spent a great time with us. Hope to have you back very soon. Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort beach.subdirector@barcelomaya.com T+52 984 875 15 00 | Ext....

Reviewed 4 days ago NEWvia mobile

The beach is beautiful, the water blue, the service great, the food good enough with lots of choices and the grounds and buildings wonderful. This is our sixth time here and we're already looking forward to our seventh. I'd like to give a shout out to Beatriz Poot at the Barcelona Maya Beach at the pool. She kept the drinks...

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2Thank GrampGump
Stonewall, Canada
Reviewed 6 days ago NEWvia mobile

First trip to Mexico and already booking for next year. The food, rooms, pools and beaches were fantastic!!! Special thanks to Angel for the wonderful service and great hospitality!! Can't wait to go back!!

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2Thank abes70
Reviewed 1 week ago

My husband and I have traveled there twice. Once for ou wedding then 2 years later for our friends wedding. For one I love the Mayan. Paradise. The hotel is very clean and open. The new renos are spectacular. We had friends stay at the Palace the only thing that they disliked about it is if you are traveling with...

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Thank Barbie R
Reviewed 1 week ago via mobile

I spent one week with my baby's girl and my husband last month, and it was espectacular, the beach is the best! There are a lot of pools, the gardens are amazing, the rooms are not luxury but really comfortable and clean, the staff since you arrive are very kind. The buffets restaurants are very complete and the have an...

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Thank Titi0809
Seattle, WA
Reviewed 1 week ago

I recently stayed at the Barcelo Maya Beach, in Room 1111. The room in-and-of-itself was fine. The issue for us was that we had paid extra (i.e. 2K extra) to stay in an ocean-front room. When we arrived at the room, which is on the ground floor, we were met with a small grass yard, followed by a foot path,...

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2Thank stoneymuggins
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear stoneymuggins We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Maya Beach hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. It has been disappointing to read...

Sydney, Canada
Reviewed 1 week ago via mobile

I was very impressed with this resort - great service - friendly staff - spacious and very clean and well maintained - approx 75 minutes from Cancun Airport - pool and beach area beautifully designed and massive - lots of lounge chairs - and children are allowed to use floatees in the pool - lifeguards at all locations - great...

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1Thank Marilyn502
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ms Marilyn502 We would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We look forward to having the opportunity to serve you again in the future. Sincerely Erika García Argueta Sub Director Beach| Assistant Director...

Charles City, Iowa
Reviewed 1 week ago

Pros: Wonderful facilities, great variety of activities, beautiful and well maintained facilities, 5 hotels together each sporting buffets, a la carte restaurants, pools, bars, grilles, a theater, and more! My sister and I particularly enjoyed just lounging around the Adult Pool between buildings 1&2. Cons: Check in process was long, no rooms available before check-in time of 3:00 p.m., lip-syncing...

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1Thank arpch01
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Arpch01 We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Maya Beach hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times. Again we thank you for this very kind review of our hotel and we look forward to serving you again in...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $210 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Hotel Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Barcelo Maya Beach staff and other travelers.
646 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would ask for a room on the third floor. No one above you that way.”
 of 5 bubbles A3903BBmikef, yesterday | Read review
“If you can get priveldge as it allows you that extra...Always go with Deluxe”
 of 5 bubbles 928barbier, 1 week ago | Read review
“The Beach and Caribe sections have renovated rooms”
 of 5 bubbles WavesnSand79, 1 week ago | Read review
“Rooms in the caribe section were very loud until 3 AM.”
 of 5 bubbles dottien774, 1 week ago | Read review
“best beaches, rooms are quite.”
 of 5 bubbles 528marcelam, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question