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Hotel Barcelo Maya Beach

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6,969 Reviews from our TripAdvisor Community

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Showing 4,034: English reviews
Carlsbad, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My kid had so much fun!!! Love it!!! This place had the best buffet and nice staff everywhere. The hospitality was outstanding. The beaches were beautiful. The kids had an experience to remember for the rest of their lives. It helps alot if you can speak spanish!!!

Helpful?
Thank Carlos R
Kingston, Massachusetts
1 review
3 of 5 stars Reviewed 2 days ago NEW

My husband and I booked our trip with a travel agent about 4 months in advance. We were booked to stay at the Barcelo Maya Colonial and Tropical. It was indicated on all our paperwork as well as the shuttle service from the airport. When we arrived at the Colonial and Tropical they stated that we were not booked there... More 

Helpful?
Thank jferbert0527
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Had a great time with the staff during our time with the water sports. The catamaran was amazing. They were very helpful. We enjoyed the resort as a whole and the food is really good. Would definitely recommend and cone back soon.

Helpful?
Thank Kelsey J
DirectorBeachCaribe, Front Desk Manager at Hotel Barcelo Maya Beach, responded to this review

Dear Kelsey J, We really appreciate your review and your comments which are very important for us, we value your preference and we want to thank you for choosing Barceló Maya Beach as you vacation Hotel. We hope to have the opportunity to serve you again. Kind regards More 

2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

The staff are very nice and courteous!! We used the kayaks and catamaran for free! The even offered lessons. They have other activities that are all free !! The instructor Miguel even assisted with our ride on the catamaran. Best to get there early in the day before spots fill up!

Helpful?
Thank Toy O
DirectorBeachCaribe, Front Desk Manager at Hotel Barcelo Maya Beach, responded to this review

Dear Toy O, First of all, I would like to thank you for choosing Barceló Maya Beach as your vacation resort and the comments you kindly share with the Tripadvisor users, we are happy you could enjoy the property and the service. We hope to have the opportunity to receive you once again, it will be our pleasure to serve... More 

Toronto, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have vacationed at this resort many times. The value is excellent. The staff very attentive and friendly. The beach is great and you can see many types of fish in the water, at waist deep level. We saw stingrays, turtles and many types of fish. The rooms are lovely and the grounds are great for walking.

Helpful?
Thank Clarens727
DirectorBeachCaribe, Front Desk Manager at Hotel Barcelo Maya Beach, responded to this review

Dear Clarens727, First of all I would like to thank you for spending your vacation at the Barceló Maya Beach, Our main goal is to fulfill the expectations of every single guest we have the pleasure to serve, and we are pleased to read that we succeeded. We look forward to serving you again in the future Best regards, More 

Central Islip, New York
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great instructions, had an amazing time, super fun. Loved our instructor Miguel, had a lot of experience. Staff super friendly and nice. Enjoyed the catamaran lessons, so much to do here with family and friends. The beach is majestic out of a picture scenery.

Helpful?
Thank heytitilope
DirectorBeachCaribe, Front desk manager at Hotel Barcelo Maya Beach, responded to this review

Dear heytitilope, Thank you so much for sharing your impressions about Hotel Barceló Maya Beach, we are glad we have fulfilled your expectations and that you have enjoyed your vacation with us. We love your positive attitude towards our services, and we will be sure to pass your kind comments on to our staff. We hope to have the pleasure... More 

Genève, Suisse
Level Contributor
12 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

All Inclusive, but you have to pay for the INTERNET !!! Incredible... Connection are poor and you cannot connect 2 devices at the same time... But everything starts at the welcome desk, where they lost our reservation and didn't help for the luggage and / or gave an internet connection... Well, after 30 minutes, we have found our reservation "ourselves!"... More 

Helpful?
Thank Bertrand_GE
Brea, California
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Francisco, Sergio, Eric & Gabriella were so helpful. Our catamaran ride was extremely fun and the instruction was very through. The beach staff are among some of the friendly and helpful we've ever encountered at these type of resorts. Definitely a plus for Barcelo maya Riveria Maya resort properties.

Helpful?
Thank rebeckaf1
DirectorBeachCaribe, Front desk manager at Hotel Barcelo Maya Beach, responded to this review

Dear rebeckaf1, Thank you so much for sharing your impressions about Barceló Maya Beach, we are glad we have accomplished your expectations and enjoyed your vacation with us. We are so proud to receive their excellent comments toward our service and toward our staff, with this we affirmed that we have provided you an excellent service that you deserve, thank... More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We loved our experience! The staff was really helpful with us and the kids. We had not sail for a while and they gave us a good technical refresh. The site, sea, wind, water are just wonderful. We will go again another day if we can. Thanks Miguel!

Helpful?
Thank Nathalie H
DirectorBeachCaribe, Front desk manager at Hotel Barcelo Maya Beach, responded to this review

Dear Nathalie H, First of all, I would like to thank you for choosing Barceló Maya Beach as your vacation resort and the comments you kindly share with the Tripadvisor users. We are happy you could enjoy the property and the service. We hope to have the opportunity to receive you once again, it will be our pleasure to serve... More 

Flushing, New York
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

The tour was amazing. Entire family had a great time. Water is so blue and clear. The people in charge of tour were friendly and made sure everyone was having a great time. The grounds, gym, food and all was amazing. Kids had a great time. Definitely be returning again.

Helpful?
Thank patzab369
DirectorBeachCaribe, Front desk manager at Hotel Barcelo Maya Beach, responded to this review

Dear patzab369, We really appreciate your review and your comments which are very important for us, we value your preference and we want to thank you for choosing Barceló Maya Beach as you vacation Hotel. We hope to have the opportunity to serve you again. Kind regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: $191 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Hotel Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#8 On the Beach Hotel in Puerto Aventuras
#8 Top resorts Hotel in Puerto Aventuras
#8 Luxury Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
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