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I visited Barcelo Maya Beach and it was an awesome experience! From the time we arrived the service was great. The bellboy Angel Serrato was super nice very polite and made us feel welcomed. The beach view was scenic. The food was so delicious especially...More
Probably the best all-inclusive hotel I've ever stayed at. This hotel is part of a much larger complex of 5 hotels. As part of our package we could use any of the facilities in 4 of the hotels, which meant masses of choice of great...More
8 Thank JLWUK
Response from DirectorBeachCaribe, Gerente at Barcelo Maya BeachResponded July 25, 2018
We would like to thank you for choosing our Barceló Maya Beach hotel for your holidays in La Riviera Maya, as well as for devoting part of your time to assessing your experience with us.
We are delighted that you have enjoyed the...More
All inclusive fun! The activities are extra (of course) but there's plenty of them and enough that everybody will have something to do.Just beware the floors. The hotel uses some sort of unfortunate detergent to mop the floors with which makes them very slippery, especially...More
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We chose this hotel becouse as a family we was coming together from Canada and England and thought because it had sister hotels there would be something for everyone and we was not disappointed .The four hotels are maped out exactly the same with two...More
I found small ants in the room , many of them.
Room cleanliness is a defect for sure.
Waiters don’t understand English and they give you what they want not what you want.
Communication is very tough but Sandra Gonzalez at front desk was excellent...More
The junior suits have either a very large king size double and sofa bed or two double beds and a sofa bed. You can get interconnecting rooms. If they are not available they will put you next to each other.