Catalonia Riviera Maya
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Av. Xcacel, Puerto Aventuras 77782 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$159
Free cancellation until 12/03/21
Reserve now, pay at stay
$151
Free cancellation until 12/03/21
Reserve now, pay at stay
$161
$104
Booking.com$149
Hotels.com$159
ZenHotels.com$161
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Full view
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360
Panoramas (7) Pool & Beach (2400)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Catalonia Riviera Maya
Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 20 hotels in Puerto Aventuras
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
The Caribbean Sea's turquoise waters can be seen from this hotel-paradise. Come and get ready to spend some unforgettable days in the heart of the Mayan Riviera, surrounded by marvelous landscapes and seductive, white sand beaches. The hotel is located in the wonderful Puerto Aventuras development. This is a tourist development which boasts a marina for yachts, a golf course, restaurants and dolphin tanks, all within easy reach of the main Mayan Riviera attractions.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Telephone
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Location
Full view
78Somewhat walkable
Grade: 78 out of 100
46Restaurantswithin 0.75 miles
10Attractionswithin 0.75 miles
Contact
Av. Xcacel, Puerto Aventuras 77782 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $9/day
13379Reviews1987Q+A100Room tips
Reviews
Traveler rating
- 6,220
- 4,424
- 1,654
- 635
- 447
Traveler safety
Time of year
Traveler type
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Selected filters
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- English
Popular mentions
This was our seventh time to this hotel. We return because of the service we recieve from the staff. Always tentative to your needs and friendly. The rooms are large and clean, (they can use some updating ) . We don't spend much time in our room we are mainly laying on the beach, in the water, in one of the pools, at the swim up bar. You can always keep busy. The beach is nice although it is a little rocky the first couple steps into the water. So many types of food is available. The hotel is in a gated community you can walk down to the marina where there are shops, more restaurants, dolphins, manatees, charter fishing. If your first time its worth the extra to get the upgrade closer to the pools, more private.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: The rooms on second levels are better less noise, nice view from balcony
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Helpful
“All inclusive” was not actually all inclusive. You are only allowed to make reservations for two out of the six restaurants. Every other night you have to eat at the buffet which is full of flies. The bartenders did not know how to make whiskey sours. There were not many high end liquors. The crepes were cold. The gym was so small and barely had any equipment plus you have to make a reservation to go. ONE machine with a barbell, all other machines were cardio and a couple for upper body. And to top it all off we got pulled into doing a “photo shoot” one night on our way back to our room and when we went to look at the pictures they were charging us $20 USD PER PICTURE!!!! Wtf. I would not come back here.
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Date of stay: October 2021Trip type: Traveled as a couple
Helpful
Response from Social Media Catalonia Hotels and Resorts, Marketing at Catalonia Riviera Maya
Responded 4 days ago
Dear Steph, First and foremost, we would like to thank you for choosing Catalonia Costa Mujeres as your vacation destination and for taking the time to bring your discontent to our attention. It is a shame to know that your time spent with us did not meet your expectations and that you went back home feeling unsatisfied with the overall experience. Rest assured that your concerns have been duly noted and shared with the team, like the crepes and bar preparations. Likewise, we would like to take this moment to clarify some important points, both for you and for any future traveler who comes to this contribution. The Garden View and Premium categories have the possibility to enjoy four specialties plus the international buffet, on the other hand, Privileged guests enjoy one more restaurant which is BLoved. Reservations are made at Guest Service, the truth is that there are spaces available to enjoy the specialty, however, very often it ends up not being the guest's preferred schedule and therefore the restaurant is not taken advantage of. On the other hand, the photographic company is alien to our lodging, that is why you have to pay for acquiring their services as any external business, such as excursions, car rental and many more. It is important to keep clearly in mind what the all-inclusive formula is. Dear Steph, we understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future. Our best wishes to you in your future travels. Regards,
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Our second trip to the Catalonia Riveria Maya and it didn’t disappoint again. My Wife and I were celebrating our 25th wedding anniversary and we were having a small ceremony on the beach. Everyone at the Catalonia is very friendly and helpful and alway give you 5 star service. Pedro the bartender always had a fresh drink for us on the beach thru out the day. Buffet always had a good variety of dishes and the restaurants had nice items and great wait staff. Snack bar is open thru the day and the taco cart by the pool was great everyday. Will definitely be back. Vaya con dios!
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Date of stay: September 2021
Value
Service
Sleep Quality
Helpful
Response from Social Media Catalonia Hotels and Resorts, Marketing at Catalonia Riviera Maya
Responded 1 week ago
Dear guest, We could not be more grateful to you, knowing that we were chosen to celebrate and be the scenario of such an important occasion brings us happiness, may many more years full of love come. Thank you very much for your preference, we will share with the entire team that made this experience possible. Your words are an important motivator to continue offering our best. We send you a big hug and hope you come back very soon. Sincerely,
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This resort was worth every penny and more! Lots of activities and excellent food (Buffet, Mexican, Italian and American (Beloved was excellent). to top it all, their people were the best - Chef Ernesto and Chef Umberto were so accommodating that they eve made us Indian curries (fish and chicken). We gave them the specs we had taken. Their food stood above any other "all-inclusive" we have been to. Their activity staff - Vario, Misael, all the girls - gave it all to make sure that we enjoyed the Water Polo, exercises, dancing, kayaking, I would go back in a heart-beat!
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Date of stay: September 2021
Value
Rooms
Service
Helpful
We would love to thank Gerardo at the reception desk and William our waiter in the restaurant for making our stay exceptional, magical and unforgettable. The hotel turned out to be the perfect place for a family holiday in Mexico
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Date of stay: September 2021Trip type: Traveled with family
1 Helpful vote
Helpful
PRICE RANGE
$134 - $372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
catalonia riviera maya puerto aventuras, catalonia hotel mexico, catalonia rivera maya, riviera maya catalonia, hotel catalonia riviera maya, catalonia riveria maya, catalonia riviera maya resort, catalonia riviera maya all inclusive, catalonia mexico
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
423
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Claim Your Listing Frequently Asked Questions about Catalonia Riviera Maya
Which popular attractions are close to Catalonia Riviera Maya?
Nearby attractions include Escapology Riviera Maya (0.4 miles), Puerto Aventuras Marina (0.4 miles), and TAO Wellness Center (0.7 miles).
What are some of the property amenities at Catalonia Riviera Maya?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Catalonia Riviera Maya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Catalonia Riviera Maya?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Catalonia Riviera Maya?
Yes, free parking is available to guests.
What are some restaurants close to Catalonia Riviera Maya?
Conveniently located restaurants include Jessie Gelato, Girafe Puerto Aventuras, and Cafe Ole.
Are there opportunities to exercise at Catalonia Riviera Maya?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Catalonia Riviera Maya have an airport shuttle?
Yes, Catalonia Riviera Maya offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Catalonia Riviera Maya located near the city center?
Yes, it is 0.7 miles away from the center of Puerto Aventuras.
Does Catalonia Riviera Maya offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Catalonia Riviera Maya?
The staff speaks multiple languages, including English and Spanish.