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TUI BLUE El Dorado Seaside Suites

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Carretera Playa _Tulum Kantenah, km 95, Puerto Aventuras 77710 Mexico
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Traveler (13338)
360
Panoramas (67)
Pool & Beach (2451)

About

#2 of 18 hotels in Puerto Aventuras
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
TUI BLUE El Dorado Seaside Suites is an excellent choice for travelers visiting Puerto Aventuras, offering a luxury environment alongside many helpful amenities designed to enhance your stay. Free internet access is offered to guests, and rooms at El Dorado Seaside Resort offer a flat screen TV, a minibar, and air conditioning. During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of El Dorado Spa are also welcome to enjoy a pool and breakfast, located on site. For travelers arriving by car, parking is available. There is no shortage of things to do in the area: explore popular ancient ruins such as Adoratorio, ruins Chac-hal-al. Enjoy your stay in Puerto Aventuras!
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Full view
Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Taxi service
Wifi
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Adults only
24-hour security
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Suites
Good to know
HOTEL STYLE
Bay View
Romantic
Languages Spoken
Spanish
11,447Reviews3,124Q+A100Room tips
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aila d wrote a review Jan 8
Pikesville, Maryland5 contributions1 helpful vote
OMG I had the best time at Seaside. The food was amazing, the service was impeccable. However Juan Sanchez which We met back in 2019 made the the vacation spectacular. He was attentive to all of our needs, remembered who we were, and made it feel like home again. We look forward to our next vacation and seeing him again.
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Date of stay: December 2020
Location
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BigDaddyBonez wrote a review Oct 2020
Luton, United Kingdom10 contributions17 helpful votes
My lady and I shared the most wonderful 11 nights at this resort last Nov and had the most amazing time. If you want quality time in paradise with the one you love than this place will not disappoint. From airport to hotel around an hour to travel but more than worth the wait by all means. Our room was spacious with double bathroom, jacuzzi and huge bed, and I mean huge, that could accommodate a basketball player easily. The hotel is wonderful all around and extremely clean due to the extremely hard working staff that seem to be around 24/7. We had a second floor room which was more than ample and although we contemplated a swim up room we were actually glad we didn’t fork out as you only manage a couple hours of pure sunlight a day due to the complex layout. The main buffet restaurant was lovely although we only ate there on the first night as there are multiple al a carte restaurants on offer around the complex. The Mexican and Italian restaurants were fantastic however the standout for us both was the Asian Clay te Lay, hopefully spelt right. This place was amazing and we were very luck to book 3 times during our 11 magical nights. With that in mind it’s worth mentioning that you have to book these restaurants a couple of days in Advance with your concierge office, located outside your apartment block. The pool area was large with enough area to accommodate guests however we are all about a beach and this one was truly spectacular in every way, just how you picture paradise. Beds can be hard to find by the beach but if you get yourself sorted by 9am you won’t struggle for a great spot. There is a picturesque restaurant right on the beach to accommodate your cravings from breakfast right throughout the day with a vast selection of fantastic eats. That being said there are a few sea birds of sort around which will go for your food if left unattended but will not bother you when you are sat dining. Anyway back to the beach as it is the real winner every minute you get to enjoy it. We were advised that algae was an issue on this part of the beach however there is an artificial jetty that has seemed to keep all of it away from being an issue and what does make it through is removed on a daily basis by the amazing and hardworking staff. Whilst on the beach you are treated to drinks at your convenience and a very lovely and hardworking Maria was always on hand to take our order and deliver in no time at all. The drink getting is usually my job on hols so thanks to Maria I only had to lay back and enjoy, thank you My darling Maria. The night entertainment was enjoyable although if you were not out early enough you would struggle for seating purely because of the popularity of it. However you would always find space to stand at the bar and wait for an opportunity to sit. We definitely would as you’d have more than ample time to sink you frozen cocktails late into the night, which reminds me don’t request a room near the night bar as the music pumps until around midnight. So I wanna say thank you to All the hotel staff for making our holiday one of the best. We met a couple from New York on honeymoon that had originally booked a hotel down the road and were having an awful time until they changed to the el dorado during their stay. In their words ‘this is paradise, this is what we expected for our honeymoon’. Thank you all
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Date of stay: November 2019Trip type: Traveled as a couple
5 Helpful votes
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Response from Karisma Hotels, General Manager at TUI BLUE El Dorado Seaside Suites
Responded Oct 26, 2020
Dear BigDaddyBonez, Thank you for your review and kinds words, we appreciate the time taken to share your experiences. We are delighted to know you had an amazing Gourmet Inclusive stay with us and consider TUI Blue El Dorado Seaside Suites to be worthy of a five-star review. It is great to know every detail that has exceeded your expectations and we are happy to hear you enjoyed our gourmet Cuisine and themed restaurant; we do our best to ensure all our guests are treated to a carefully crafted culinary experience. Our goal is to provide our guests with world-class accommodations and unique vacation experiences, so we are very happy knowing that you thoroughly enjoyed the time spent with us at TUI Blue El Dorado Seaside Suites. We look forward to hosting you again soon. Kind Regards, Your Hotel Management
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Geoffrey C wrote a review Sep 2020
Birmingham, United Kingdom92 contributions67 helpful votes
+1
After two visits to this brilliant hotel previously and 4 visits in total to the fantastic Riviera Maya area we decided on something different for January 2020, a Thomas Cook holiday to an all inclusive in Akumal. The rest , as they say is history, TC goes bust , holiday cancelled and after some time finally got our money back Then our luck changed, managed to book through TUI two weeks at Tui Blue El Dorado Seaside Suites in early January 2020 flying from Birmingham on their amazing Dreamliner and staying in the Premium block on the second floor The descriptions and photos showed the hotel complex much changed since our previous visits, Trip Advisor reviews were good, but would it live up to our previous experiences and expectations ? Well the answer is it absolutely did !Although the complex is bigger with the “ sister American hotel “ nearby the management have succeeded in keeping the legendary “Seaside Suites” atmosphere and outstanding customer service A greater selection of restaurants, serving every conceivable taste, great bars , great service and surprisingly still opportunities to find a quiet peaceful place to while away your day if you wanted to Great swimming pools and daytime bars, good beaches, although sometimes a little busy at peak times, great walks in the grounds and some interesting shows and events in the evening, especially the Mexican Nights So for us our third stay at “ Seaside Suites “ was a complete success, it lived up to our expectations and continues to be amongst the best all inclusive resorts we have stopped in anywhere in the world Would I come back, I certainly hope so, especially if I can fly with a Tui on their brilliant Dreamliner
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Date of stay: January 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Karisma Hotels, Director General at TUI BLUE El Dorado Seaside Suites
Responded Sep 29, 2020
Dear geoffreyc281, Thank you so much for choosing El Dorado Sensimar Riviera Maya, a Spa Resort by Karisma for your recent vacation. We understand that we are one of many hotels in the Riviera Maya and truly value you as a loyal guest. Splendid experiences should begin from the moment you arrive till the moment you depart; it is great to know every detail that has exceeded your expectations and we are happy to hear you enjoyed our gourmet Cuisine and themed restaurant; we do our best to ensure all our guests are treated to a carefully crafted culinary experience. We look forward to your next visit to El Dorado Sensimar Riviera Maya, a Spa Resort by Karisma very soon! Kind Regards, Your Hotel Management
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leejanekinsella wrote a review Sep 2020
Chester, United Kingdom1 contribution1 helpful vote
Had an amazing stay here, only thing to spoil it was COVID-19, our 2nd wk was very quiet but staff & management did everything they could for remaining guests. The team did exceptionally well to try and please guests to the best of there ability due to the current climate.
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Review collected in partnership with this hotel
Date of stay: March 2020
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Response from Karisma Hotels, General Manager at TUI BLUE El Dorado Seaside Suites
Responded Sep 7, 2020
Dear leejanekinsella, Thank you for such a wonderful review and for sharing your experiences with the Trip advisor community. It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that TUI Blue El Dorado Seaside Suites will be your preferred resort for your next visit to the Riviera Maya and Mexico. Kind Regards, Your Hotel Management
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Sue and Romeo wrote a review Aug 2020
Ottawa, Canada2 contributions1 helpful vote
We found Sensimar fantastic. We made very good friends with all the staff,the activities team especially Sandra. We joined Exotic here and Martine and Billy became very good friends and our butlers were outstanding. I want to mention a few of the staff that touched our.lives,Alejandro concierge, Arturo and Arturo,Angel,Ignacio. There are too many wonderful staff to mention. There is alot of outdoor meals available which we really enjoyed. Display foods are an option as well as gourmet dining. The bbq were delightfull
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Review collected in partnership with this hotel
Date of stay: March 2020
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Response from Karisma Hotels, Agencia/Consultora at TUI BLUE El Dorado Seaside Suites
Responded Aug 25, 2020
Dear soozieromeo Thank you for your wonderful review of your experiences at El Dorado Sensimar Riviera Maya, a Spa Resort by Karisma, it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. Thank you again and we look forward to your next visit to the El Dorado Sensimar Riviera Maya, a Spa Resort by Karisma. Kind Regards, Your Hotel Management
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PRICE RANGE
$233 - $677 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el dorado seaside hotel, el dorado seaside suites mexico, eldorado seaside suites, eldorado resort, el dorado resort spa, hotel el dorado seaside, el dorado seaside resort, el dorado spa, el dorado seaside mexico
FORMERLY KNOWN AS
El Dorado Seaside Suites - Adult's Only
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
380
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Frequently Asked Questions about TUI BLUE El Dorado Seaside Suites
Which popular attractions are close to TUI BLUE El Dorado Seaside Suites?
Nearby attractions include Akumal Beach (4.9 miles), Cenote Santa Cruz (4.9 miles), and Chikin Ha (3.2 miles).
What are some of the property amenities at TUI BLUE El Dorado Seaside Suites?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at TUI BLUE El Dorado Seaside Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at TUI BLUE El Dorado Seaside Suites?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at TUI BLUE El Dorado Seaside Suites?
Yes, parking is available to guests.
What are some restaurants close to TUI BLUE El Dorado Seaside Suites?
Conveniently located restaurants include Jessie Gelato, Chic Cabaret & Restaurant, and Turtle Bay Cafe & Bakery.
Are there opportunities to exercise at TUI BLUE El Dorado Seaside Suites?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at TUI BLUE El Dorado Seaside Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does TUI BLUE El Dorado Seaside Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does TUI BLUE El Dorado Seaside Suites have any great views?
Yes, guests often enjoy the ocean view available here.
Is TUI BLUE El Dorado Seaside Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.