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El Dorado Sensimar Riviera Maya

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Traveler (11425)
Room & Suite (2107)
Pool & Beach (2079)
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Overview
  • Excellent74%
  • Very good18%
  • Average5%
  • Poor2%
  • Terrible1%
Travelers talk about
“gourmet pub”(855 reviews)
“seaside suites”(701 reviews)
“klay talay”(593 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (9,339)
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6,429
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531
237
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1 - 5 of 9,091 reviews
Reviewed 2 days ago

This was an amazing holiday really helpful staff very clean and relaxing experience. Beds and pillows amazing slept like a baby. Mexican people really helpful and we were made to feel so important and special an amazing experience totally recommendMore

Review collected in partnership with this hotel
2  Thank lindaRJ9876
Response from EDSS S, Director General at El Dorado Sensimar Riviera MayaResponded yesterday

Dear lindaRJ9876 Thank you for such a wonderful review and for sharing your experiences with the Trip advisor community. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. Our...More

Reviewed 3 days ago via mobile

We stayed here in January and it was pure heaven on earth. 10 nights of luxury and relaxation. Amazing staff, grounds, food, pools, rooms, atmosphere, cocktails, beach and location. We loved every second and cannot recommended this hotel enough. If you are thinking of booking...More

3  Thank lmhigh
Response from EDSS S, Director General at El Dorado Sensimar Riviera MayaResponded 2 days ago

Dear lmhigh Thank you for your review and kinds word, we appreciate the time taken to share your expeirences. I am delighted to know you had an amazing Gourmet Inclusive stay with us and consider El Dorado Sensimar Riviera Maya to be worthy of a...More

Reviewed 3 days ago via mobile

We have been here for 1 week and we are having so much fun. Today we done lizard making with Nicola and we would love to do it again. We enjoyed ocean fitness too with all the staff. Jesus, Jose, Adrian, brian, aranza and Karla....More

2  Thank Chazxl1
Response from EDSS S, Director General at El Dorado Sensimar Riviera MayaResponded 2 days ago

Dear Chazxl1 Thank you for your wonderful review of your experiences at El Dorado Sensimar Riviera Maya, it was a pleasure to host your vacation and we are very happy to hear that you have enjoyed your Karisma Experience. There is nothing more rewarding than...More

Reviewed 3 days ago

This was my first trip to Cancun and it did NOT disappoint! The El Dorado Seaside Suites was a fabulous resort! The staff at this resort ALWAYS went above and beyond to make sure you were happy and had everything you need. The event staff...More

3  Thank LisaSh0rt87
Response from EDSS S, Director General at El Dorado Sensimar Riviera MayaResponded 2 days ago

Dear LisaSh0rt87 Thank you for such a wonderful review and for sharing your experiences with the Trip Advisor community. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. Our...More

Reviewed 3 days ago via mobile

When we arrived we were greeted with champagne and cold flannels. After checking in we were taken to our room by golf buggy. The member of staff who took us to the room showed us the mini fridge and told us about the free room...More

3  Thank SteffB1
Response from EDSS S, Director General at El Dorado Sensimar Riviera MayaResponded 2 days ago

Dear SteffB1 Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive Experience. Splendid experiences should begin from the moment you arrive to the moment you depart and we are happy to...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Pool
Restaurant
Beachfront
Bar/Lounge
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
$263 - $607 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Aventuras
#2 On the Beach Hotel in Puerto Aventuras
#2 Top resorts Hotel in Puerto Aventuras
#2 Luxury Hotel in Puerto Aventuras
#3 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
Room types
Suites, Accessible rooms
Details
Price range
$263 - $607 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Aventuras
#2 On the Beach Hotel in Puerto Aventuras
#2 Top resorts Hotel in Puerto Aventuras
#2 Luxury Hotel in Puerto Aventuras
#3 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
Room types
Suites, Accessible rooms
Add Photo Photos
Traveler (11425)
Room & Suite (2107)
Pool & Beach (2079)
Dining (1074)
Amenities (34)
Business Center & Event Rooms (27)
Family and Play Areas (9)
Questions & Answers
Ask a question
Joe M
June 22, 2018|
AnswerShow all 2 answers
Response from Ian D | Reviewed this property |
Yes book on the beach a lot cheaper and they are well run the trip to coba was well worth it
0
Votes
alastair w
June 22, 2018|
Answer
Response from MazzyKCheltenham | Reviewed this property |
When we stayed in Feb a couple on Honeymoon upgraded upon arrival and I believe the cost was approx $100 per night. Contact the hotel directly to get an accurate cost of upgrading for September.
0
Votes
Room Tips
"Really comfortable bed and pillows, room quite cold at night due to air conditioning an extra blanket would..."
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"for a view of the ocean, make sure you are on the 5th or 6th floor"
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"Don't go for the upgrade to a premium room"
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"Room very clean.But quite dated."
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