Jaidy, Benjamin, fernanda , Alejandro, Maria, gabo, amazing on the entertainment team! Magic tricks and constant entertainment, never a boring moment with these guys! Whole place is amazing! Benjamin and jaidy, 10/10 all day long!
I stayed at Seaside suites and got to enjoy great hospitality. The Bali beds on the Palms beach are relaxing and so comfortable. Anastacio and Alvaro will take care of you and Mary will get you anything you need to drink. They made sure I had a great spot on the beach. Th breach itself had a lot of seaweed which you can’t control but they kept it as clean as they could. They worked
We loved our honeymoon at el dorado suites, the resort is gorgeous and the perfect romantic setting. All staff are welcoming and friendly and will cater to your needs and requests. The hotel has a great variety of day and evening entertainment which we made the most of! Coconut painting is a must to leave a lasting memory of an incredible holiday 😍 The baby turtle release is another must do if you get the chance, the best experience to see the work that goes in to help this species 🐢 The sports and entertainment team are amazing and deserve all the recognition, they’re fun and enthusiastic about their jobs and take time to get to know people during the activities! Huge shout out to Alejandro (Alex), Benjamin, Fernanda and Maria for making us feel so welcome and always having fun with us! Thank you all for such a great honeymoon that we’ll never forget 🏽 Beth and Ryan x…
Fantastic activity - love their energy and enthusiasm for all activities! Food Benjamin, Alejandro, Fernanda, jaidy, Maria and especially Benjamin doing the amazing experience in this hotel pay more money please
Benjamin, Alejandro, jaidy, Maria, Fernanda were amazing ! Doing the key ring bracelets , it's a amazing activiti and the food it's so amazing to, the restaurant gourmet pop its so delicius Thank you so much
Tasting was informative and tasty. Suemy was great. Loved La Crema de Mexico. The food is great a lot of option the beach is beautiful the restaurant are nice the people is great the klataly is amazing
Suemy was just superb showing me how to make the best Tequila cocktails. A really beautiful resort, the premium rooms are superb and the food delicious. Really friendly staff. Brilliant atmosphere at the large Larissa pool with party games and a truly peaceful day at the premium pool. Fully recommended.
Suemy taught how to make a margarita class. She was funny, entertaining, and knowledgeable. And the class was by the beach! The class is only 30 minutes and worth all the time! When you are at the el Dorado, take a drinking class with Suemy!
This hotel is the best I have been to. There are numerous restaurants approx 11 I think for evening meals where you book with your concierge in advance of where you want to go each night. Italian, Mexican, Thai/Chinese, pub grub and the seaside buffet with different themed nights each night (no need to book for buffet), you also have places to eat for breakfast and lunch which you don’t need to book for just walk up. The food was out of this world everywhere! Prawns / shrimps and steaks I ordered most places!! Evening entertainment, there is ALWAYS something going on. Mexican night, fire show night, silent disco, Circus night and you also have live music in each bar but if you wanted something quiet there was always a quiet place to grab drinks and cocktails. Our fave was mezcalito over on the infinity side which was a 5 minute walk or jump on a golf cart which stops wherever you are. It’s a chilled vibe with air conditioning. Girls serving there are amazing best bar tenders on the resort xx jay our rep from TUI was a diamond! We lost a few things over the holiday (us being drunk on evenings and leaving things places including wallet full of cash and all cards and my bag full of make up and phone etc) we just went to reception the next day and we got everything back. Security and bar staff hand everything in to lost and found and you just sign for it when you get it back. He became like family we were so great full each time haha!! Activity pool was our fave with normal beds and Bali beds but yes you do need to get up early to reserve those beds round that pool. Anywhere else is fine you can get a bed on the beach or round any other pool easy. We stayed in premium block and didn’t use the premium pool much. Just when we had been out on excursions and came back and activity pool was full. A lot quieter vibe there which if that’s what you like it’s perfect. We booked premium as we didn’t want hot tub in bedroom as floor gets to slippery. Rooms were fab and not dated at all. The complimentary items you get re stocked each day if you use them. Shampoo conditioner and body wash are in large bottles in the massive walk in shower and hand gel body lotion and bubble bath etc in smaller bottles in main bathroom. Room service was tremendous. If want you want isn’t on menu just ask for it and they still send it to you. Due to jet lag we were up at 5am most mornings the first week so we usually ordered room service for breakfast then went and had another breakfast in a restaurant about 10/11am xx everything about this resort is perfect. The spa is a must do. We booked through Sonia who walks around the resort most days and sends you what’s app of the special offers. We stayed in the spa for our massages and thought the beach would be full of mosquitos and too hot. We did xplor which was class, Mayan ruins and cenotes for day trips and also took a taxi into playa Del carmen a few times to go shopping and senor frogs and others bars and beach. Cost 500pesos approx £20 each way in taxi booked through hotel reception and takes about 20 minutes. Defo worth a visit the place and shops are amazing. I would highly recommend this resort to anyone. Couples, families (adults only) and groups of friends. You can make it as busy or as relaxing as you want and everything is within a 10 minute walk access from all parts of the resort xx defo need to invest in ice cream / sweet treats places on palms side so don’t need to go over to driftwood but again the choice is still there xx thank you to everyone xx…
Celebrating my 60th birthday and I had a superb treat when I got to our beach cabana. Alvaro & Anastasio went above and beyond to make my day special. My cabana was beautifully decorated with balloons and a happy birthday banner, they even had a birthday cake made out of towels xx They made sure my day was special by always checking up on me to ensure I was okay and if there was anything I needed. They gave me an umbrella and remade my cabana with fresh warm towels after a rain storm. They truly are the best and a real credit to this hotel. Well done to you both and keep up the good work xxx