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    Heaven at the Hard Rock Hotel Riviera Maya

    Calle Carretera Federal Km 72, Puerto Aventuras 77710, Mexico
    Hotel website
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    Best prices for your stay
    10/1/2017 10/2/2017
    $368
    $292
    SAVE $76
    $368
    $368
    Traveler (5950)
    Pool & Beach (1161)
    Room & Suite (864)
    Barcelo Maya Palace
    7,045 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Hard Rock Hotel Riviera Maya
    9,639 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    5,940 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Catalonia Riviera Maya
    9,006 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Overview
    • Excellent72%
    • Very good18%
    • Average5%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “hard rock” (608 reviews)
    “our honeymoon” (455 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Barcelo Maya Palace
    7,045 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Hard Rock Hotel Riviera Maya
    9,639 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    5,940 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Catalonia Riviera Maya
    9,006 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,422)
    There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
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    3,621 - 3,625 of 5,033 reviews

    Reviewed May 6, 2007

    We stayed at ASP April 15 – 29th & were married April 20th @4pm. I would like to start off by saying thank you to everyone who helped me research this property in the year before we traveled – I hope to be of great...More

    8  Thank princesskate2
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded April 2, 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed May 5, 2007

    We stayed at the Aventura Spa Palce from April 28, 2007 to May 4, 2007 and we had an excellent time. We were at the ASP to celebrate an Anniversary and we had previously stayed at another riviera maya AI for our honeymoon. We were...More

    13  Thank Danyelles
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded April 2, 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed May 5, 2007

    We actually went here for our Honeymooon from April 23rd to April 30th. I have read reviews on here for about a year - good and bad. I will tell you straight up what's good and bad about this hotel. The resort- beautiful and well...More

    10  Thank Tutefrute
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded April 2, 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed May 5, 2007

    We stayed at the Aventura Spa palace as part of our honeymoon in Mexico. The place is nice but the waits for food are ridiculous. We waited every night just to get into a restaurant, usually at least an hour and a half, sometimes up...More

    25  Thank marriedjuly7
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded April 2, 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed May 5, 2007

    We were there from April 19-26th. Our private transfer from the airport with the company the resort picks was awesome, we saw some people being piled into buses, defintely recommend going for the private transfers! We got into Cancun at 9, and to the resort...More

    27  Thank Danielle F
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded April 2, 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Barcelo Maya Palace
    7,045 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Hard Rock Hotel Riviera Maya
    9,639 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    5,940 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Catalonia Riviera Maya
    9,006 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $318 - $744 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Puerto Aventuras
    • #1 Spa Hotel in Puerto Aventuras
    • #1 Luxury Hotel in Puerto Aventuras
    • #1 Top resorts Hotel in Puerto Aventuras
    • #5 Family Hotel in Puerto Aventuras
    • #8 Business Hotel in Puerto Aventuras
    • #9 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 577
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, BookIt.com, Priceline, Booking.com, Cancelon, TripOnline SA, HotelsforEveryone, Hotwire, Travelocity and Cheap Tickets so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Hotel Palace ,
    • Aventura Hotel Puerto Aventuras ,
    • Mayan Riviera Palace ,
    • Adventure Spa Palace ,
    • Hotel Mayan Palace ,
    • Adventura Spa Palace ,
    • Aventura Palace Spa ,
    • Aventura Spa Palace Riviera Maya ,
    • Aventura Spa Palace Resort ,
    • Aventura Spa Palace Mexico
    Add Photo Photos
    Traveler (5950)
    Pool & Beach (1161)
    Room & Suite (864)
    Dining (292)
    Hotel & Grounds (3951)
    Business Center & Event Rooms (56)
    Bathroom (44)
    Family and Play Areas (20)
    Nearby
    Sponsored by:
    Hard Rock Hotel Riviera Maya
    9,639 reviews
    .06 miles away
     
    Barcelo Maya Colonial
    5,940 reviews
    2.39 miles away
     
    Barcelo Maya Palace
    7,045 reviews
    2.41 miles away
     
    Catalonia Riviera Maya
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    .61 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Shelley07
    September 19, 2017|
    AnswerShow all 3 answers
    Response from W T | Reviewed this property |
    I don't know, but we go to bed at 8 o'clock and get up at five so there's no way we will meet you there :-)!
    1
    Vote
    Shelley07
    September 19, 2017|
    AnswerShow all 3 answers
    Response from W T | Reviewed this property |
    The plan for activities today includes a "monkey tour". Apparently this occurs every Monday Wednesday and Friday at 5:00 PM.
    1
    Vote
    Elliot P
    September 18, 2017|
    AnswerShow all 5 answers
    Response from Traci G | Reviewed this property |
    Elliot, YES we have heard that they may start opening the Heaven side up to families during Christmas, Spring Break and Summer break. I don't think it's 100% certain, but am glad they are forewarning travelers. There is no... More
    0
    Votes
    Room Tips
    "Sky view room was beautiful"
    Read review
    "Our room was always clean and beautiful"
    Read review
    "Building 3 or 4 are way closer to the pool and restaurants. Building 1 is very far away."
    Read review
    "Bring a floaty for the pool! Bring some Bug spray, and dust your legs with it in the evening! Bring a..."
    Read review
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